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Angelo's Pizza Case Study

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| Strategic Leadership & HRM | Angelo’s Pizza | | By: Nida Kanwal (13-3201) | 11/21/2013 |

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Q1: my strategy is to (hopefully) expand the number of stores and eventually franchise, while focusing on serving only high quality fresh ingredients. What are three specific human resource management implications of my strategy (including specific policies and practices)?
Answer:
The expansion of stores and eventually franchising while focusing on serving only high quality fresh ingredients should include the following three resource management implications:

(1) BUSINESS ENVIRONMENT ANALYSIS:
This implication represents the importance of the company’s general and competitive environment. Angelo needs a good business strategy. A strategic plan is the company’s plan for how it will match its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. Angelo’s early attempts showed the pitfalls in rushing and making assumptions about replicating a viable business unit. Fortunately, Angelo has realized his lack of proper planning and the necessity to correct his errors before attempting to branch out into more stores and possibly franchising. The locations of the proposed new stores are paramount. These locations must be in areas where high quality ingredients are readily available. The supply of fresh ingredients does not meet all the needs for successful stores. The medium that serves the customer pays a vital role.
(2) JOB ANALYSIS – All businesses want to attract and maintain good people. A job analysis is the procedure through which you determine the duties of the positions and the characteristics of the people to hire for them. All of Angelo’s locations must have competent employees who are able to provide good customer service. Angelo has to develop a plan that identifies the

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