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Benefit of the new public management

There is a lot of benefit can be defined in the government that establish New Public Management (NPM). Firstly NPM attempted to diminish the role of the state and make the managers in various agencies become more responsive to be a political leader. Second, it aimed for greater efficiency through the use of private sector management techniques. Third, it focused on the citizen as a customer and service recipient. (Michael Hess and David Adams, 2007)

As the major benefit can see that government activities have to moving from centralization to decentralization. We can call it as shared responsibility which all the managers in each agency are sharing an idea for a decision making. Under NPM, agencies have striven for increased efficiency at all levels. Besides that, agencies have more competences and expanded their scope of action in the budgetary process as well as on personnel issues. (Stefan Rieder and Luzia Lehmann, 2002). Among the staff as well can improve the level of motivation by implemented of goal-oriented process.

There is also several issue needs to cover in New Public Management. Four major area selected aspect in New Public Management (Derry Ormond and Elke Loffler, 1998):

1- Budgeting

New process on budgeting system enhances government to control over aggregate expenditures and facilitates reallocation between resources. Government will no longer discusses on individual appropriations but rather the overall direction and trends in government expenditure.

2- Personnel management

There has been a lot of attention given to pay determination but flexibilities of personnel management may involve many other elements such as job classification systems, mobility, terms of employment/recruitment process, and working arrangements.

3- Devolution of authority.

The process of devolution has been driven by the

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