...1 Contents Terms of reference. Page 3 1. Introduction. Page 4 2. Performance. Page 5 2.1. 2.2. 2.3. 2.4. Definition of Task Performance. Evaluation of Edith’s Task Performance. Definition of Contextual Performance. Evaluation of Edith’s Contextual Performance. Definition of Declarative Knowledge and Evaluation of Edith’s Declarative Knowledge. 3.2. Definition of Procedural Knowledge and Evaluation of Edith’s Procedural Knowledge. 4. The Traits Approach. Page 9 4.1. 4.2. The Behavioural Approach. The Results Approach. 3. Job Knowledge. Page 7 3.1. 5. Definition of Motivation and Evaluation of Edith’s Motivation. Page 11 6. People Management and Planning and Allocating Work Activities. Page 12 7. Conclusion. 8. Bibliography. 9. Appendices. 2 Terms of Reference. This report will identify a range of performance problems in the St Jessica’s Urban Medical Center Emergency Room case study and suggests solutions to improve performance management, analyse techniques used for planning and allocating work activities to improve performance. 3 1. Introduction. This report will examine the theory of performance management and identify performance and behavioural issues in the St Jessica’s Urban Medical Center Emergency Room case study. It will analyse task and contextual performance and declarative and procedural knowledge and identify approaches that could be used by the management team to measure and improve performance including the traits, behavioural and results...
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...AN STUDY OF THE EFFECT OF PERFORMANCE APPRAISAL ON EMPLOYEE PERFORMANCE AT LAIKIPIA COUNTY. A CASE STUDY OF NYAHURURU SUB-COUNTY, KENYA BY LUCY WANGARI GACHAU A Research Proposal Submitted To The St. Annes Catholic Insitute in Partial Fulfillment of The Requirements For The Award of Higher Diploma in Secretarial Management of KNEC. JUNE 2014 DECLARATION/RECOMMENDATION Declaration This proposal is my original work and has not been presented in any other, college, university or any other Institution of Higher Learning for academic award. Signature ……………………………… Date ……………………………… Students Name: LUCY WANGARI GACHAU Reg No. Recommendation This proposal has been submitted for examination with our approval as College supervisor Signature ……………………………… Date …………………………… Lecturer name: Department of Higher Diploma in Secretarial Management St. Annes Catholic Institute ABSTRACT Performance appraisal is defined as the process of determining and communicating to an employee how he is performing on a particular Job. Therefor performance appraisal is the process of evaluating an employee’s performance of a job in terms of its requirements and advising on the necessary steps o be taken in order to perform even better next time. This has never been in Laikipia County with the opposite being true. It is for this reason that this study seeks to study the effects of these performance appraisal on employees...
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...Writing Resource Guide Version 1.0, Fall 2002 By Lucy Honig Contents Introduction Writing for the MPH: A W/Rite of Passage A message to BUSPH students Useful writing references for SPH students The writing process: some practical tips Common problems The Paramedic Method of editing Referencing: Styles of citation Citation of electronic sources A note about plagiarism Using direct quotations and paraphrases Boston University writing resources 6 9 10 15 21 25 27 29 31 2 3 INTRODUCTION Public health professionals write all the time. Writing is an important tool for bringing about changes in policy, practice, public understanding, and health behaviors. You may create exciting and effective methods for addressing these matters, but if you cannot effectively communicate those ideas it is as if they do not exist at all. Furthermore, the process of writing helps to sharpen one’s ideas; good writing requires good thinking. Writing assignments in SPH courses have a variety of goals: to test your knowledge, to foster critical thinking, to enhance your research skills, to assess your communication skills and to prepare you for the myriad writing tasks you will encounter in your professional work. We expect you to carry out writing assignments with the thought and skill consistent with graduate level work, and we believe the improvement of writing skills is essential for the health of our profession. An MPH degree implies that you are equipped with the many competencies that are...
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...solicitation to act” 17 The door handle 18 An experiment! Vorhandenheit -> Zuhandenheit Present-at-hand -> Ready-to-hand 19 The origin of science Heidegger: Firstly and most of the time we are not scientists. Science only starts when the equipment breaks down. Consequence: Technology precedes science. Both historically and logically. Don Ihde: ”All science is technoscience” ”No instruments, no science” 20 Heidegger: Die Frage nach der Technik Another iconic contribution to the philosophy of technology. Most often as a punching bag. Many criticize Heidegger’s attempt to talk about the ”Technik” in singular. But when connected to Sein und Zeit, one can see that Heidegger is talking about a way to approach the world. Die Technik is the way in which our present-day epoch discloses the world. His thesis: Die Technik has replaced our previous relation to the world with a technological (Vorhandenheit / Present-at-hand) The world encounters us as Bestand (English: ”Reserve”). The river is water power to be harvested, people are human ressources and giraffes are assets in the Experience...
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...Educational Background 3. Age In the common pyramid-shaped organisations majority of the individuals face a point where hierarchical advancements seem unlikely. In such a situation we say that the employee has hit a career plateau or that his career has stagnated. In some situations although the employee has hit a plateau he/she still continues to do his/her job efficiently with no decrease in output. However , for some employees the career plateau may adversely impact job satisfaction, motivation, willingness to stay in the organisation ,etc. It is the latter case also known as the “deadwoods” who need extra attention from the management and our study focuses on analysing the effects of career stagnation on these three variables. In our research we might also find differences in the results based on several factors like gender, age, educational background, etc. So this factors are considered as mediator variables and their effect is also studied. For the purpose of this project we are limiting ourselves to engineers working across various domains such as I.T, Manufacturing, etc. The...
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...The International Journal Of Engineering And Science (IJES) ||Volume||2 ||Issue|| 8 ||Pages|| 37-43||2013|| ISSN(e): 2319 – 1813 ISSN(p): 2319 – 1805 The Impact Of Information And Communication Technology (Ict) Compliant Librarians On Library Services Delivery In Academic Library: The Case Of National Open University Of Nigeria(Noun)Library By Nebeolise, Lucy Ndidiamaka National Open University of Nigeria,Victoria Island , Lagos -----------------------------------------------------ABSTRACT----------------------------------------------------- The study aimed at examining the impact of information and communication Technology (ICT) compliant librarians on library services delivery on NOUN library. The paper traces briefly the history of National Open University Library. The e-resources, staff strengths are highlighted. The study adopted the descriptive survey method. The questionnaire was used as instrument for data collection. A total of fifty (50) questionnaires were distributed and collected back. The data collected were analyzed with the use of tables and simple percentages. From the analysis of the data collected, it was found that the use of ICT compliant librarians on library service delivery aids immensely in the development of NOUN library, quick delivery of information services, access and easy retrieval of information by users. The study shows thatInadequate ICT skilled professional...
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...Module 1 The Research Process * Is a scholarly activity aimed at finding new truths about a specific discipline basically designed to find solution to a problem. * Done in various fields of studies. * May be done in natural sciences like Biology, Chemistry and Physics. And in the field of social sciences such as Sociology, Psychology, Education, Anthropology, Industry and the like. Definitions of Research * a systematic patient study and investigation in some field of knowledge undertaken to discover or establish facts or principles (Webster’s New World Dictionary, 1994) * a systematic investigation in order to establish facts and new conclusions (Oxford, 1996) Definitions of Research * a systematic and objective analysis and recording of controlled observations that may lead to the development of generalizations, principles or theories resulting in prediction and possibly ultimate control of events (Best & Kahn, 1998) * purposive, systematic and scientific process of gathering, analyzing, classifying, organizing, presenting and interpreting data for the solution of a problem, for prediction, for invention, for the discovery of truth, or for the expansion or verification of existing knowledge, all for the preservation and improvement of the quality of life (Calderon, 2000) * a process of systematically examining and explaining the observables. It seeks to generate answers to questions but it also generates further questions for study....
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...Health & Clinical Psychology Healthy Living Stress Dysfunctional Behaviour Disorders [pic] [pic] [pic] Contents • Objectives for the Health and Clinical Psychology module 6 • What is Health Psychology? Careers in Health Psychology 7 • Unit G543: Health and Clinical Psychology 8 • Exemplar exam paper 9 PART A – INFORMATION TO HELP EVALUATE STUDIES • Evaluation sheet for the theories/studies of Health Psychology 10 • Guide for answering part A & part B exam questions 11 PART B – HEALTHY LIVING • Introduction to Healthy Living 14 • Theories of Health Belief 17 • Compliance with a Medical Regime for Asthma (Becker 1978) 18 • Internal versus External Locus of Control (Rotter 1966) 21 • Analysis of Self-Efficacy Theory of Behavioural Change (Bandura and Adams 1977) 23 • Summary of the health belief theories 26 • Comprehension questions for theories of health belief 27 • Part A exam question 28 • Part B exam question 29 • Evaluation sheet of health belief theories/studies 30 Introduction to Health Promotion 31 • Theories of Health Promotion • Chip pan fire prevention (Cowpe 1983) 32 • Legislation-Bicycle helmet laws and educational campaigns (Dannenberg et al. 1993) 34 • Effects of Fear arousal (Janis & Feshbeck 1953) 37 • Summary of the health...
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...to what are the most useful starting places for research. Since this list concentrates on works that are easily available and useful to a person unacquainted with the history of the Holocaust, many excellent books which are rare or out of print are not listed. Another class of books that are not included is works that are controversial because of their contents or the unusual theories they propose. Some of these are excellent works, others are not. But we feel that the reader for whom this list was compiled would not have the knowledge needed to evaluate these discussions of the legitimate controversies about the Holocaust. Just as a medical student must learn anatomy before he or she is taught surgery, someone studying the Holocaust must know the factual background before some of the more technical studies can be understood. As well as general works we have included books of specialized interest concerning the matters about which we at The Holocaust History Project are most frequently asked. Many of these books deal with more than one subject, but in the interest of brevity we have not cited a book more than once. General history of the Holocaust The Holocaust was not just an event. It was a process that continued for over a decade and involved millions of people. No single book could cover every aspect of the Holocaust. Those listed below will give the reader a general idea of the historical realities of the Holocaust. Lucy Dawidowicz, The War Against the Jews, Holt, Rinehart...
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...A STUDY ON THE EMPLOYABILITY AND ATTITUDE OF EMPLOYERS, TOWARDS EMPLOYING EX-PRISONERS AND EX-OFFENDERS AS PERCEIVED BY HUMAN RESOURCE MANAGERS IN ORTIGAS PASIG CITY Prepared By: Ms. Marilyn Dimaculangan CHAPTER I THE PROBLEM AND ITS BACKGROUND INTRODUCTION It is well known that employment is an important need of most individuals; it provides income, social connection, and feelings of societal contribution and self worth. What may be less well known are the barriers to employment faced by those with criminal record, the challenges faced by employers in hiring ex-offenders and what can be done to facilitate employment opportunities as record numbers of people transition from incarceration to the community. A great number of employers are reluctant to hire individuals with a criminal past citing lack of skills and work history, untrustworthiness, and fear of liability for negligent hiring, among other things. Employers use of criminal history background checks over the past decades and they are less willing to hire ex-offenders that any other advantaged group. Their willingness to hire ex-prisoners varies according to the industry and position, the type and severity of offense committed by applicant and work experience since release. Employers are not always consistent in what they say versus what they do when it comes to hiring former offenders and prisoners Jail is a synonym for prison, especially when the facility is of a similar size as a prison. As with prisons...
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...financial objectives, and identify financial resources, collecting analyzing use financial data to make financial decision. Strategic financial management refers to short time objectives as well as long term objectives. It is concerned with handling the element of financial statement such assets, liability, resources, capital , profit etc. it is always find out how we can ensure best use of financial resources of a firm to make maximum profitability. Lululemon athletica is a famous yoga-inspired athletic instrument producer and distributor company, which produces essential clothes and sells international clothing stores from its company base in Vancouver, British Columbia, Canada. Dennis "Chip" Wilson established Lululemon Athletica (usually referred to simply as "lululemon" or "lulu") in 1998 in order to enhancing female participation in athletic and his belief in yoga as the important way to maintain athletic excellence into an advanced age. They make technical athletic instrument for yoga, jumping, dancing, and most other sweaty pursuits. All lululemon locations are very much reachable to our local communities. Lululemon athletica inc., registered on November 21, 2005, is a designer, producer and seller of athletic accessories doing business basically in North America and Australia. The yoga enhanced accessories of lululemon is distrusted by the name of the lululemon athletica. The Company produces athletic accessories with best quality yoga accessories and wearing for masculine...
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...CHAPTER 1 INTRODUCTION 1.1 BACK GROUND INFORMATION OF THE STUDY A tour package is an offer of a tour program composed of transportation, accommodation along with an escorted tour in an exchange for a predetermined single price (Business dictionary .com). It is sold to holiday makers by tour operators, travel agencies or directly by airlines through online or agency arrangements. Holiday package is a marketing strategy that helps related businesses come together to Work in partnership to sell their products through product bundling (Venkatesh and Kamakura,2003) . Nowadays different airlines of the World are involved in selling air transport service through the same Way by entering contractual agreements with various service providers such as hoteliers or tour companies .As a result most carriers such as Emirates, South African Air ways, Kenyan Airways etc are the beneficiary of this strategy mainly due to their own home base are tourist destinations .When it comes to Ethiopian airlines the actual fact is contradictory in that it has not been a beneficiary of its own country tourism attractions through product bundling .And the holiday package development is at its infantile stage. As a result the national carrier became highly dependent on the 6th freedom traffic right. That is 65 % of the total traffic are transiting Addis Ababa as stated on Ehiopian Airlines Annual commercial report (2010). As such no attention was given until recently to develop in-house package. In fact there...
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...Tesco Value travels Annual Report and Financial Statements 2009 Introduction Financial highlights Chairman’s statement Tesco at a glance Chief Executive’s Q&A Report of the Directors Business Review Long-term strategy Markets served and business model International Core UK Non-food Retailing Services Community People Resources and relationships Group performance Key Performance Indicators Risks and uncertainties Financial review General information Our Board of Directors Corporate governance 2 3 4 5 6 6 6 7 8 12 16 20 24 28 30 32 36 38 40 41 42 44 Directors’ remuneration report Financial statements Statement of Directors’ responsibilities Independent auditors’ report to the members of Tesco PLC Group income statement Group statement of recognised income and expense Group balance sheet Group cash flow statement Reconciliation of net cash flow to movement in net debt note Notes to the Group financial statements Five year record Tesco PLC – Parent Company financial statements Independent auditors’ report to the members of Tesco PLC 50 65 66 67 68 69 70 71 71 72 124 126 136 Go online Every year, more and more information is available for our shareholders, staff and customers online. Welcome to tesco plc 1 Value travels – Tesco is about creating value for customers to earn their lifetime loyalty. We understand that this is more important than ever as our customers around the world are looking to us to help them spend less. So whether they are looking...
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...The Project Gutenberg EBook of Sense and Sensibility, by Jane Austen This eBook is for the use of anyone anywhere at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Project Gutenberg License included with this eBook or online at www.gutenberg.net Title: Sense and Sensibility Author: Jane Austen Release Date: May 25, 2008 [EBook #161] [This file last updated September 6, 2010] Language: English Character set encoding: ISO-8859-1 *** START OF THIS PROJECT GUTENBERG EBOOK SENSE AND SENSIBILITY *** SENSE AND SENSIBILITY by Jane Austen (1811) CONTENTS CHAPTER I CHAPTER VI CHAPTER XI CHAPTER II CHAPTER III CHAPTER IV CHAPTER V CHAPTER VII CHAPTER VIII CHAPTER IX CHAPTER X CHAPTER XII CHAPTER XIII CHAPTER XIV CHAPTER XV CHAPTER XVI CHAPTER XVII CHAPTER XXI CHAPTER XXII CHAPTER CHAPTER XXVI XXVII CHAPTER CHAPTER XXXI XXXII CHAPTER CHAPTER XXXVI XXXVII CHAPTER XLI CHAPTER XLII CHAPTER CHAPTER XLVI XLVII CHAPTER XVIII CHAPTER XXIII CHAPTER XXVIII CHAPTER XXXIII CHAPTER XXXVIII CHAPTER XLIII CHAPTER XLVIII CHAPTER XIX CHAPTER XX CHAPTER XXIV CHAPTER XXIX CHAPTER XXXIV CHAPTER XXXIX CHAPTER XLIV CHAPTER XLIX CHAPTER XXV CHAPTER XXX CHAPTER XXXV CHAPTER XL CHAPTER XLV CHAPTER L CHAPTER 1 The family of Dashwood had long been settled in Sussex. Their estate was large, and their residence was at Norland Park, in the centre of their property, where, for many generations, they had lived in so respectable a manner as to...
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...ADMINISTRATION TO THE DEPARTMENT OF PUBLIC ADMINISTRATION IN THE SCHOOL OF PUBLIC MANAGEMENT AND DEVELOPMENT, UNIVERSITY OF FORT HARE, BISHO CAMPUS SUPERVISOR PROF. E.O.C IJEOMA 20th January, 2012 1 DECLARATION I, Rashid Friday Ntelela, hereby declare that this research thesis is my own original work, that all reference sources have been accurately reported and acknowledged, and that this document has not previously, in its entirety or in part, been submitted to any University in order to obtain an academic qualification. Rashid Friday Ntelela 20th January, 2012 2 Table of Contents DECLARATION ............................................................................................................... 2 DEDICATION .................................................................................................................. 7 Acknowledgements ......................................................................................................... 8 CHAPTER 1 1.0 1.1 1.2 1.3 1.4 1.5 Introduction............................................................................................................ 9 Statement of the Problem .................................................................................. 11 Research Objectives .......................................................................................... 11 Significance of the Study .................................................................................... 11 Concepts and Terms ....................
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