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Human Resouces Task2

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Submitted By vivienneike8
Words 2636
Pages 11
Memo
To: CEO of Toy Company
From: Elementary Division Manger
CC: Executive Team
Date: 10/17/2014

The purpose of this memo is to address three key focus points of this defective product: Shipment, main event money solutions while taking customer satisfaction into account and weighing benefits versus risk of each scenario.

Decision Process
After careful assessment of choices for Main event solutions, a decision making model would be the best approach. Systematically examining each of the five steps involved in this process. To be affective and accurate each step must be careful assessed for its pros and cons, and how it will overall influence the company. Step 1: Propose the problem as a question: Is this issue urgent, and if so how important is it to the overall benefit of the company? Step 2: Gather all relevant data, closely examine causative and effective options. Step 3: Weigh pros against cons of each option. Step 4: Chose and implement best choice. Step 5: Finally, present decisions in a comprehensive format, outlining outcomes to all relevant parties involved in the decision making process.

First Alternative
I chose to use a decision-making model to conclude and affirm my decision regarding the defective whistle. First choice, although less favorable but maintains the best interest of the company would be to hold the order and cancel shipments. Advantages of this choice are as follows: conservation of public image as well as prevention of any inhumane civil suits. The disadvantage would be the overall financial loss not only to remake these toys, but reproduction with new standards and new materials as well. Although this would cause a huge financial strain, protecting the reputation of the company while minimizing damage to human life if paramount over any profits gained from the defective products.

Financial Impact
The purpose

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