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Industry Analysis Rte Cereal

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3. Take a closer look at consumer behavior. What are the determinants of their demand for breakfast cereal?

Consumer behavior for the RTE cereal industry started to change in the early 90s. Before that, consumers were buying mainly the branded products of the Big Three as evidenced by volume market share of around 85% for decades. This is despite the fact that the branded products are more expensive compared to private labels. There was a perceived higher quality with the higher price of the branded products. This was supported by intensive advertising by the Big Three with an average advertising budget of 12% of revenue. The industry also was the top issuer of coupons for the consumers to buy the product. In addition, they were doing costly trade promotions particularly buy-one-get-one-free offers. Because of the high advertising and promotions spending, this is the justification used by the brands for constantly increasing prices with the process known as “price up and spend back.” This price promotion strategy increased the RTE cereal prices up to 15.6% from 1990 to 1993 which is the period where consumer behavior started changing. The price promotion strategy had the unintended consequence of widening the price gap between the branded cereals and private labels. In addition, it was during this time that the private labels increased in technological competence which led to improvement in quality that rivals branded ones and still able to maintain the lower manufacturing cost of 10-20% compared to branded ones. Because of this lower price and higher quality offer by the private labels, consumers started to switch to the private labels. This was evidenced by the increase in market share of private labels from 5.6% to 9.2% from 1990 to 1993, a growth rate of 64% compared to the Big Three with a negative 0.4% in the same period.

What should General Mills do

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