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Managing and Leading

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INTRODUCTION TO ORGANIZATIONAL UNITS My workgroup and its function within my organization – I work for a Fortune 500 Telecommunication company with branches or stores all over the country. My workgroup is one of AT&T stores, which comprises of my manager, I as the Assistant and thirteen other employees under me (Sales Representatives). We are Sales set up considered as one stop shop for all AT&T products and services. From sales to new customers, maintaining existing ones through outstanding customer services, issue resolution to home products and solutions. We sell wireless phones, advanced TV, high speed internet, Netbooks, Tablets, Ipads, and Broadband products. My organization has a mission to be the most regarded wireless provider in the world, with a driving focus around best-in-class and services. Our vision is to connect people with their world, everywhere they live and work, and do it better than anyone else. PREFERENCES AND TENDENCIES FOR MY WORK GROUP: I considered my Supervisor PG, and three other coworkers - AG, RP and SG.
My Preference for organizational procedure is Relationship with a Horizontal secondary tendency. This is a bit like me because I love to work with people, counsel and care with a view to making sure that the required task is done to time.

The Procedural preference for:
Rational

PG Relationship

DAVID

Process

AG, RP, SG Reformer

PG- Is Rational, he has strong task orientation, sometimes does not care how you feel about the procedure you are to follow to accomplish a given task; he is more interested in you getting it done at the required time.
AG, RP and SG all have Process Procedural Preferences; they adhere to set methods, process and procedure to achieve a goal. As stated in our text, they find security in conformance to established and thoroughly tested rules and

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