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Market Research Executive Summary

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Executive Summary

The purpose of this report is to analyse, evaluate provide recommendations for the Vitalstatistix Theatre Company (“Vitals”). The research conducted was in relation to awareness, marketing communications, current and potential target market, transportation and expected returns on donations to Vitals.

The survey conducted was designed to address the managerial questions of Vitals. It was created and compiled through Qualtrics and due to our limitations, the distribution of the surveys was through the social network, Facebook, and through our personal e-mails. The methods utilised in this analysis include Qualitrics cross-tabulations, Excel data analysis and the SPSS system. Our target population was: males and females aged 18 to 35 years, who are educated and have a medium discretionary income. The sampling frame was limited respondents who are currently reside in South Australia and do not work in marketing or theatre departments. Notwithstanding time and resource constraints, we incurred 235 responses which will be the basis of our analysis in this report.

Our survey results produced interesting and valuable results. For instance, free parking is a high contributing factor of consumers’ willingness to travel to and attend theatre. This is especially relevant as our results indicated that the majority of consumers who attend theatre travel there using their personal vehicles. Furthermore, most consumers who have attended theatre were either satisfied or very satisfied with their experience. Hence, the main focus should be to try and encourage attendance rather than on improving the experience itself.

As a result of the survey results and analysis, we concluded that consumers would like to attend theatre more often than they currently do and the main prevention of attendance was due to a lack of knowledge about up and coming theatre

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