...subsidiary of Johnson & Johnson. The product was laced with cyanide. At the time Johnson & Johnson claimed no responsibility of the poisoning tablets but it did recall all its products from shelves of drug stores and supermarkets and replaced the capsule drug with tablets. The company came very openly and declared that they would never sell unsafe products to its customer. Johnson & Johnson at the time was praised in the media for the way they handled the recall and the company became a model for how to handle an ethical crisis. If we see the recent challenges that are happening to Johnson & Johnson is hard to believe that the company’s statement that gave back almost 30 years ago has not held true, the statement followed: “We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality”. Below I will go through several lawsuits that Johnson & Johnson was faced in 2011 that made the company announced recently that it had recorded 3.3 billion charges and special items for fourth quarter 2011 in order to provide a reserve for probable losses from product liability lawsuits. All the lawsuits have in common the fact that all of them are manufacturing-quality errors. 1. On December 21, 2011 was announced that Johnson & Johnson must face a lawsuit claiming it misled investors about quality control-failures at manufacturing...
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...Christina Rodriguez Marriott versus Howard Johnson We know Marriott Corporation today as one of the leaders in hotels and hospitality. Having previously worked for the company, I have personal knowledge of and experience with the core values Marriott emphasizes. J. Willard Marriott Sr. founded his corporation on the idea that the service business is rewarding and makes a big contribution to society. Marriott initiated elaborate employee screening an indoctrination processes to reinforce the ideology of employees as number one and customers as guests and created management development programs to ensure the continued availability of “Marriott-type” management. He also passed these values down to a successor that continued to insist that the company’s motivating factor was not money, but rather the sense of pride and accomplishment that comes from doing work really well” (Morris, 1971). Having parents who are business owners, I am a complete believer in that by taking excellent care of employees and providing outstanding customer value, good shareholder returns will inevitably follow. Howard Johnson also had an ideology that emphasized consistency and quality; however, he had no successor that he passed this along to. Upon research for a previous job I had working for a big hotel chain, I could find no indication that there was any ideological coaching within the company to instill ideas and principles. In the 70’s, Howard Johnson Jr. was running the company with a strictly...
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...Suggest a methodology to supplement the traditional methods for evaluating the capital investments of Johnson Controls in the emerging markets to reduce risk providing a rationale of how risk will be reduced. Johnson Controls, Inc. (JCI) was founded in 1885 by Warren Johnson, who was the inventor of the first electric room thermostat. This company was based out of Milwaukee, Wisconsin and is now a global leader in the building and automotive industries. It has more than 1300 locations worldwide, over 170,000 employees, and is traded on the New York Stock Exchange under the symbol JCI. The company is made up of three major sections: Building Efficiency, Automotive Experience, and Power Solution. They are innovative and committed to sustainability all while accelerating into the global market. A methodology that Johnson Controls, Inc could use to help in evaluating capital budget investments is the discounted payback method. This method could be very useful for this company especially with all its different business aspects. The discounted payback method is considered to be the “period required to recover the initial cash investment in a project to equal the discounted value of expected cash inflows” (Bhandari, 1986, p. 18). This is the approach where the present values of cash inflows are cumulated until they equal the initial investment.” (http://www.answers.com/topic/discounted-payback-period) You see the discounted payback period takes into account the time value...
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...Johnson & Johnson’s Quality Catastrophe Individual Case Study Analysis Johnson & Johnson is a multinational medical devices, pharmaceutical, and consumers packaged goods manufacturer founded in 1886. Until 2005, this corporation ranked at the top of Harris Interactive National Corporate Reputation survey, and was also ranked as the world’s most respected corporation by Barron’s Magazine. This global corporation is made up of 250 subsidiary companies with operations in over 57 countries and products sold in over 174 countries. Due to product recalls, fines for pharmaceutical marketing practices, litigation with shareholders, and other legal issues, Johnson & Johnson’s reputation has been adversely affected in recent years. SWOT Analysis Strengths Johnsons & Johnson is a corporation that has achieved economies of scale and scope. It has a strong global presence represented by over 250 subsidiary companies operating all over the globe. Overall, it has an excellent product portfolio and high quality offerings that satisfies consumer needs on a daily basis. This corporation has placed a huge emphasis on establishing a strong customer base, with recognition for brand loyalty and image. Johnson & Johnson has been a leader in pharmaceuticals and medical devices, which accounts for almost 80% of the corporation’s total revenues. One of its major strengths is the importance of the pharmaceutical and medical advances the company has contributed to society. Some...
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...Johnson & Johnson Johnson & Johnson is known around the world today as the most competitive and broadly based manufacturer of health care products. J & J also provides other services to the pharmaceutical and medical diagnostic markets. In 1887, three brothers, Robert Wood, Edward Mead, and James Wood Johnson set out to create Johnson & Johnson; which became one of the largest health care companies. The company started in Brunswick, New Jersey with only fourteen employees, today employs more than 110, 000 employees. J & J’s objective is to provide scientifically sound, high quality products and services to help, heal, cure disease and improve the quality of life. With their objective set high, J & J has social responsibility, sets guidelines for FrameworkS to help with creativity within the company, infuse ethics into its decision making, and strives to keep ahead of the competition in the fast paced market. The Johnson and Johnson (J & J) company has been motivated to accomplished its Credo which is its social responsibilities. J & J has been reaching out to support social and public health programs as well as medical educational initiatives around the world. Its Credo emphasizes the vision of Global responsibility toward communities in which they live in and work, its customers and global environment, employees, finally its stockholders. J & J’s community responsibility has been made by providing financial support, product donations and health care expertise through...
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...Health Care Management Errors in a Post Modern/Complex Adaptive System MHA 601 Health Care Management Errors in a Post Modern/Complex Adaptive System Post modernistic/complex adaptive systems allow a leader a broader spectrum in which to examine a potential problem. In the past, problems in healthcare were presented and leaders used an absolute to correct the problem and move forward. Health care problems today are more complex and require a manager to think in terms bigger than just an absolute solution. “For the postmodernist, all models are only partial descriptions of reality, and scientific models are shaped not only by traditional scientific processes, but also by political, social, and personal interest,” (Johnson, 2009, p. 65). The following summaries of management errors will be examined as if management were that of a post modern/complex adaptive system. Scenario 1: A manager fails to account for employees’ ability to learn safe practices by experimenting on their own to increase productivity and jeopardize current standards put in place. This scenario is an error because the manager failed to see the inevitability of change. As resources become scarcer, employees are going to search for ways to increase their productivity as they feel more pressure to produce. A manger with a post modernist perspective would act as a change agent and anticipate the need for increased productivity and would implement the changes necessary prior to their staff experimenting...
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...1. Whole Foods Market’s strategy for success in the marketplace seems to be product leadership. Evidence of this can be seen throughout the documents on the company web site. The first core value listed on the first page of the Annual Stakeholders Report is “Selling the Highest Quality Natural & Organic Products Available”. That shows that the company prides itself on not only having high quality products, but on having as high or higher quality than any other supermarket. Throughout the Stakeholders Report, phrases like “our emphasis on the highest quality perishable items” and “we adhere to the highest quality standards” reinforce that concept of product leadership. Further evidence of the product leadership CPV can be found in the company’s Declaration of Interdependence, which states “Our goal is to sell the highest quality products that also offer high value for our customers”. It could also be argued, of course, that the company focuses on the customer intimacy CPV, based on the second core value of “Satisfying and Delighting Our Customers”. The website frequently references the unique shopping atmosphere WFM wants to create for customers, and WFM seems to have a particular niche in its market, much like Starbucks, which the text lists as a business that relies on the customer intimacy CPV. However, the Starbucks mission statement has the following as a guiding principle: “Develop enthusiastically satisfied customers all of the time”. Starbucks seems to have a...
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...BUS*2090*03 Team Report Winter 2011 Thursday, March 31, 2011 Johnson & Johnson – Socialization and Culture, and Organizational Structure Mathew Baptista Cassandra Dingli Sophia Jefferson Jessica Mighton Hayley Summers Daniel Vijayakumar SUMMARY Johnson & Johnson (“J&J”), one of the largest, well-known organizations in the world, produces products for consumer health care and for use by medical professionals in care and diagnostics. Some of their most recognizable brands include Tylenol, Neutrogena, Listerine, Band-Aid and Reactine. These, along with their many other brands, are produced in over 60 countries by more than 250 different operating companies that make up the J&J organization. In total, more than 114,000 employees are part of the organization, and they are managed through a system of decentralized management with a wide span of control. J&J faces the unique challenge of trying to create one corporate culture that all parts of their organization believe in and adhere to. One of the strategies used to combat these obstacles is values-based leadership and linking employees and subsidiaries under a common set of values, as outlined in "Our Credo". J&J works extremely hard to uphold their Credo, which was written by Robert Wood Johnson – one of the founders of the organization – in 1943. It is a set of values that J&J vow to work by and which lend to the present culture that is so important in the organization today. J&J also attempts to induce a culture...
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...ABOUT THE COMPANY 1. Details about the promoters of the company. Johnson and Johnson 2. Vision and Mission of the company credo, it states that as a company, their first and number one responsibility is to the doctors, nurses, patients, mothers, fathers, employees, communities, and stockholders. Their credo challenges them to put the needs and well-being of the people they serve first. * Provide high quality products for doctors, nurses, patients, and parents. * Treat employees as individuals with opportunities for development and advancement. * Support good works and charities in each community . * Meet the responsibility to the stockholders by making a sound profit, while continuing research and development. 3. Historical background of the company Three brothers, Robert Wood Johnson, James Wood Johnson and Edward Mead Johnson, found Johnson & Johnson in New Brunswick, New Jersey, U.S in 1886 Their initial focus was on bandages, sterile sutures, wound care and baby products. Their first-aid kits, originally sold to railroad workers, would later become a staple in nearly every household. They also sold women’s health products, including sanitary protection products and maternity kits with first-aid products to assist in home births. Johnson and Johnson in India Johnson & Johnson spread its root into India 67 years ago. Since then, the Company has brought many innovative ideas, products and services to improve the health and...
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...CPA PROGRAM GLOBAL STRATEGY AND LEADERSHIP CASE ANALYSIS: NOTTING FOODS PTY LTD CASE STUDY 2 AUTHORS: SAMANTHA WINTER AND DELYTH SAMUEL Published by Deakin University on behalf of CPA Australia Ltd, ABN 64 008 392 452 © CPA Australia Ltd 2015 (Edition 15a) The contents and any information contained in this document (Information) are for general information only. They are not intended as professional advice. For any professional advice, please consult a suitable qualified professional. CPA Australia Ltd, Deakin University and the author(s) of the Information (Entities) make no representation about the content and suitability of this Information for any purpose. The Entities disclaim all warranties with regard to the contents and in no event will be liable for any loss and/or damage whatsoever resulting from loss of income or profits, whether in an action of contract, negligence or other tortious action, arising in connection with the use and performance of and/or reliance of the Information. CPA PROGRAM GLOBAL STRATEGY AND LEADERSHIP CASE ANALYSIS: NOTTING FOODS PTY LTD CASE STUDY 2 AUTHORS: SAMANTHA WINTER AND DELYTH SAMUEL Contents Introduction 1 Case facts 2 June 2013 – Notting Foods Inc. board meeting December 2011 – Acquisition by Notting Foods Inc. The June 2013 board meeting 3 3 12 Tasks 13 Appendix 1: Notting Foods Inc. – Integration plan for the Chasseur Chickens acquisition 14 Appendix 2:...
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...CPA PROGRAM – PROFESSIONAL LEVEL GLOBAL STRATEGY AND LEADERSHIP CASE ANALYSIS: NOTTING FOODS PTY LTD WEBINAR 2014 CASE STUDY 2 AUTHORS: SAMANTHA WINTER AND DELYTH SAMUEL Published by Deakin University on behalf of CPA Australia Ltd, ABN 64 008 392 452 © CPA Australia Ltd 2014 (Edition 14a) The contents and any information contained in this document (Information) are for general information only. They are not intended as professional advice. For any professional advice, please consult a suitable qualified professional. CPA Australia Ltd, Deakin University and the author(s) of the Information (Entities) make no representation about the content and suitability of this Information for any purpose. The Entities disclaim all warranties with regard to the contents and in no event will be liable for any loss and/or damage whatsoever resulting from loss of income or profits, whether in an action of contract, negligence or other tortious action, arising in connection with the use and performance of and/or reliance of the Information. CPA PROGRAM – PROFESSIONAL LEVEL GLOBAL STRATEGY AND LEADERSHIP CASE ANALYSIS: NOTTING FOODS PTY LTD WEBINAR 2014 CASE STUDY 2 AUTHORS: SAMANTHA WINTER AND DELYTH SAMUEL Contents Introduction 1 Case facts June 2013 – Notting Foods Inc. board meeting December 2011 – Acquisition by Notting Foods Inc. The June 2013 board meeting Tasks Appendix 1: Notting Foods Inc. – Integration plan for the Chasseur Chickens acquisition Appendix...
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...service requirements for their products and materials. 3PL is defined as “a firm that provides multiple logistics services for use by customers. Preferably, these services are integrated, or bundled together, by the provider. Among the services 3PLs provide are transportation, warehousing, cross-docking, inventory management, packaging, and freight forwarding.“ Metro Combined Logistics Solutions Inc. is a third party provider of several companies here in the Philippines; one of them is the Johnson and Johnson Philippines Inc. Metro Combined is the third party provider for the management of the raw and packaging materials warehouse for the said company. Our group had our internship in the said warehouse wherein we were assigned to do several warehousing tasks. We were under the supervision of Mr. Engelbert Ranjo, the Assistant General Manager for Metro Combined and Operations Manager for the Johnson and Johnson account. During our internship we have observed that Johnson and Johnson is incurring a lot of cost due to having a lot of third party providers for each of their processes. The raw and packaging materials warehouse is handled by Metro Combined, the manufacturing process is handled by SCC Innovasia, and the finished goods warehouse is handled by Fast Services. Our proposal is to have a Logistics Park wherein all of the supply chain functions will be located in the same area. In the...
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...Internal and External Factors Team G Bill, John, Gena, Squirrel MGT/230 December 5, 2011 Dr. Who Internal and External Factors Johnson & Johnson (J&J) is a worldwide business with a focus on pharmaceuticals, medical devices, and a consumer packaged goods manufacturer. Even a Fortune 500 member such as J&J operates within the bounds of the four functions of management; planning, organizing, leading, and controlling. The challenge for J&J is the same as any other major business, the continuous addressing of the internal and external factors affecting the four functions of management. Specifically the factors of globalization, technology, innovation, diversity, and ethics have on managing a business. Exploring how these factors affect the four functions of management within J&J and how the company choses to address each successfully will provide insight into the inner workings of a major corporation. Planning Simply put, planning is the management function of systematically making decisions about the goals and activities that an organization will pursue (Bateman & Snell, pp. 15-16, 2011). J&J strategic planning is set by their management team and implemented globally at more than 200 operating companies in 60 countries. In today’s technological environment, J&J is planning to simplify so the company can leverage on the diversity of developing and distributing medical devices abroad. Specifically...
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...In this assignment I am going to look into the Johnson and Johnson group of companies over its last 160 years of their history there has been many events that have rocked the companies stability but each every time they have come back stronger than ever. The Johnson and Johnson brand of companies are very much involved in the medical business but also have a deep history in the consumables industry such as cosmetic products and personal hygiene. For the most part they perceived to be deliberate in their approach to management style meaning that things have to be well planned due to the business activities that they are involved in. The company owns many high tech company’s including Vistaken, Depuy and Ethicon these are all companies that are highly advanced in their respective business. Therefore it has to be deliberate in their strategies as if the one of the group of companies make a mistake there can be severe consequences. However though the company when it ne3eds to be can be emergent to ensure that they seize every available opportunity to ensure that the company continues into the future. In the Depuy Synthes company y for example they plan their production 12 months in advance to ensure that they can keep up with demand of production. Depuy makes orthopaedic products that have to be produced to the highest quality and if there is any flaws they are going to be produced and there is a problem there is going to be a case made towards them for negligence. There is also...
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...confidence. Lyndon B. Johnson was this man. The media perceived him as a vulgar Texan and rough around the edges, he was determined to make dramatic changes in the country’s reform laws. President Lyndon Johnson was a unique president who had had the unique experience of being a minority and coming from an impoverished background. According to Whitehouse, “Johnson was born on August 27, 1908, in central Texas, not far from Johnson City, which his family had helped settle. He felt the pinch of rural poverty as he grew up, working his way through Southwest Texas State Teachers College (now known as Texas State University-San Marcos); he learned compassion for the poverty of others when he taught students of Mexican descent.” Because President Johnson understood the needs of impoverished people in the United States, he wasted no time before implementing laws that provided financial and educational support for communities that needed it the most. Some of the most accessed and important programs, which set the United States apart from other countries, were established as reforms in Lyndon Johnson’s presidential term. President Lyndon Johnson was an enforcer of the humanities, he fought for the underdogs in our society. Under his presidency he passed more reform laws than at any time since the New Deal under President Roosevelt. Many of the reform laws for which Johnson fought for were overshadowed by the crisis in Vietnam (Uncommon American, 2012). Lyndon Johnson won the election...
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