Premium Essay

Steelcase Inc.

In:

Submitted By dedisin95
Words 402
Pages 2
Steelcase Inc. is a company that is specialized on designing and manufacturing

office furniture. According to performance dimensions, Steelcase’s Inc. main

product is basically scratch proof furniture available for any office type.

Following this, their goal is to provide knowledge, services and products that

allow customers to work in efficient and healthy offices. This is what

distinguishes them from other furniture competitors.

In terms of product over time performance, Steelcase’s Inc. furniture reliability is

is very strong because their products are made of high grade steel, which allows

them to provide products that have low probability of short durability life time,

which is a great achievement to provide quality insurance for their customers.

For any inconveniences that might occur with the products, the company has

authorized local repair centers in multiple countries to repair any Steelcase

product within 24 hours time, providing very good serviceability for long

distance customers solve the problem easily to minimized time costs.

This company was found in 1912 in Grand Rapids, Michigan and has more than

50 manufacturing facilities with more than 900 retailers around the globe, this

making them achieve great reputation, also due to its qualitative products. Prior

to become a global company, Steelcase Inc. gained most of its fame by reason of

being a manufacturer of fireproof steel furniture and being one of the first

company to produce metal office furniture instead of wood.

One of the greatest problems that increase the time of order-delivery process is

that there aren't enough transportation cycles to constantly pick up the finished

product and deliver it to the customer. In my opinion there should be placed

more transportation trucks in the logistics department to

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