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Strategy Management Hmv

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Executive Summary

An Executive Report advising HMV’s Management on competitive strategies. In this analysis we will take a look at the biggest entertainment media seller with physical stores in the UK. The contents of the report are an analysis of the company’s current competitiveness and recommendations on the future strategic direction of the company.

Introduction

With the rise of digital media and broadband capabilities, many brick and mortar sellers are faced with challenges to sustain a competitive advantage. Not more than a decade ago customers who were seeking entertainment media had to walk into high street stores to purchase or rent a CD or DVD. The shift to digital content was fuelled by the Apple iPod and other digital media devices. Illegal P2P (peer-to-peer) sharing also made the shift to digital content fast and tremendous.

The main threat to the physical stores is that customers can download media, from a whole album to a movie, in under an hour making digital media quick and easy to obtain. With increasing broadband speeds, the digital trend shows no signs of slowing down. This has left brick and mortar entertainment media sellers scrambling to regain a competitive advantage over digital media providers.

HMV Background

HMV’s vision “No-one gets you closer to the music, film and games you love", is the organizational goal that evokes powerful and compelling mental images. (Dess et al, pp. 24)

HMV, founded in 1921, became known for its iconic dog and gramophone trademark. The first location was on Oxford Street, in the heart of London. Currently “HMV offers a specialist and eclectic range of products, services and experiences that give unrivalled access to today’s popular culture”. HMV operates 280 stores in the UK and Ireland offering a comprehensive selection of music, film, games and books across all

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