...abundance of studies that show how tourism greatly impacts environmental sustainability in various ways. The purpose of this report is to explore and analyze the activities that occur in the tourism industry as a whole, which cause a negative impact on the environment. Tourism and the environment are interrelated in a complex way, with many variables. This report will address three main issues. This first issue is how the tourism industry faces a conflict of interest between investors wanting short-term return on investment and environmentally sustainable management. Second, environmental issues are often times limited to only natural environment, with a major focus on pollution, global climate change, resources consumption, and habitat/ecosystems. These issues remain very important, however, in order for effective environmentally sustainable management to take place, a broader topic of sustainability must be covered which includes dimensions of economics, equity and environment. This report will explain how ecotourism aims to address these issues. The third issue is “greenwashing.” A lack of standardization in ecotourism allows for some companies to deceive customers into thinking they have implement environmentally sustainable practices, when in reality they are simply taking advantage of the rising popularity of ecotourism to boost revenues. This paper will explore what has been done so far to address sustainability issues and what practices tourism operators need to adopt to become...
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...Department of Economic and Social Affairs Commission on Sustainable Development Seventh Session 19-30 April 1999, New York TOURISM AND SUSTAINABLE DEVELOPMENT THE GLOBAL IMPORTANCE OF TOURISM Background Paper #1 Prepared by the World Travel and Tourism Organization and International Hotel and Restaurant Association The Global Importance of Tourism prepared by the World Travel & Tourism Council and International Hotel & Restaurant Association A. Introduction Creating jobs and wealth 1. Travel & Tourism is the world’s largest industry and creator of jobs across national and regional economies. WTTC/WEFA research show that in 2000, Travel & Tourism will generate, directly and indirectly, 11.7% of GDP and nearly 200 million jobs in the world-wide economy. These figures are forecasted to total 11.7% and 255 million respectively in 2010. 2. Jobs generated by Travel & Tourism are spread across the economy - in retail, construction, manufacturing and telecommunications, as well as directly in Travel & Tourism companies. These jobs employ a large proportion of women, minorities and young people; are predominantly in small and medium sized companies; and offer good training and transferability. Tourism can also be one of the most effective drivers for the development of regional economies. These patterns apply to both developed and emerging economies. Contributing to sustainable development 3. The 1992 United Nations Conference on Environment and Development (UNCED),...
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...the most popular tourism destinations in the world, the Gold Coast has unique natural resources such as 70 kilometers of beaches, hinterland and rain forest as well as world-class tourism facilities such as theme parks and accommodation. More than 11 million people visit the Gold Coast every year (Gold Coast Destination Tourism Strategy 2012 – 2016). Therefore, the accommodation sector plays an important role in the local economy. According to Gold Coast a Destination Management Plan (2005), approximately 5% Gross Regional Products were generated by the Gold Coast accommodation sector in 1999. This report will firstly describe the 5-star hotel industry on the Gold Coast. Then, a PESTE model and Porter’s Five Forces model are utilized to examine the broad environment and the task environment of the five-star accommodation sector on the Gold Coast. These are used to identify threats and opportunities and also to evaluate the potential profitability in the industry. At last, three strategic issues that are currently encountered by the industry are addressed and a series of strategies are formulated. 2.0 Industry Description According to a Tourist Accommodation Data Sheet (2010), there were 26 hotels and resorts, and 98 service apartments on the Gold Coast in 2010. Among these accommodation, there are approximately 15 -20 five star hotels, resorts and service apartments, such as Hilton Hotel, Palazzo Versace Resort and Meriton Serviced Apartment. The tourism contributes significantly...
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...ECONOMIC AND BUSINESS REVIEW | VOL. 15 | No. 1 | 2013 | 33–56 33 ICT AS A NEW COMPETITIVE ADVANTAGE FACTOR – CASE OF SMALL TRANSITIONAL HOTEL SECTOR Tanja Mihalič1 Dimitrios Buhalis2 Received: 12 December 2012 Accepted: 6 March 2013 ABSTRACT: This paper studies the information and communication technology (ICT) in a small hotel sector at a point in time when the transition towards a full market economy is coming to the end and competitiveness and ICT implementation is gaining on importance. Its main purpose is to study a business potential of this new competitive advantage resource and its productivity paradox. A competitive advantage factor model (CAF model) has been proposed and the structural modelling (SEM) has been performed on the case of a small transitional Slovenian hotel sector. The study contributes to knowledge on ICT competiveness and ICT productivity paradox in hotel sector. Further, its results hold practical implications for the strategy for hotels operating in small-sized hotel industries in transitional or ICT developing environments. In more concrete terms, research findings indicate that such hotel sectors need to speed the ICT implementation. ICT as such doesn’t directly increase the firm’s profitability, yet there is an indirect positive impact of factor ICT on a firm’s financial performance that emerges through other competitiveness factors, such as differentiation, qulity or image, which helps firms to stay competitive on the...
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...MKT01760 Tourism Planning Environments Assignment 2 – Proposal for preparation of a tourism plan or policy Due Date: Week 8 Position Statement “Climate change is one of the most significant challenges facing tourism today. Australia’s tourism industry, like all sectors, contributes to greenhouse gas emissions. The industry is also susceptible to climate change impacts, with some of Australia’s most iconic natural attractions and World Heritage Areas particularly sensitive to changes in climate conditions” (Australian Government website, 2010). “Tourism is fundamental to Australia’s economy. The direct GDP contribution of the tourism industry was $38.9 billion in 2006-07. However, many of these tourism-related goods and services contribute to significant GHG emissions. (Tourism Australia, 2008). As stated by Tourism Queensland, 2009, “internationally and domestically our competitors are gearing up so they can promote themselves as climate friendly destinations. Queensland must act if we are to be competitive”. They have also stated ways to make this a reality. Some actions include: Promote environmentally responsible and safe use of your product/service to visitors; monitor the sustainability performances of main competitors; pursue a carbon neutral option for your product or service. Tourism Queensland was established in 1979 (Tourism Queensland, 2009), Tourism Queensland is a statutory body under the...
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...Module Number: U54062 Environmental Management in Hospitality and Tourism Annotated Bibliography Module Leader: Mr. Sandeep Munjal By Himanshu Sharma SHTM 2011-2015 Contents Hotel’s Going the ‘Green’ Way with Technology. 2 Environmental Impact of Hotel Minibars 3 Environment Responsive Solutions for Hospitality. 4 Beas river – turning into dumping site for hotels and others 6 Hotels undertake water conservation 7 Hotel’s Going the ‘Green’ Way with Technology. Source: IDS Softwares Pvt. Ltd. 2011, ‘Hotels Going the 'Green' Way with Technology’ (online) (cited on 14 December 2011) available from URL:http://www.4hoteliers.com/features/article/6500 'Green' is no longer just a fad for the hospitality sector. The hotel industry is growing at a rapid scale and hence programs such as recycling and water and energy conservation are high in demand and are readily adopted. Moreover, efforts to reduce carbon emissions are quickly gaining public notice. This has emerged as one of the biggest global phenomenon in which eco - conscious consumers are doing their part to minimize their impact on the nature. This can be achieved in many areas and there are different levels being of green. Many companies in various industries are looking for ways to be more green. Various hotels and resorts has already taken the initiative and have started doing their bit by adopting environment friendly practices. They've started using the CFL bulbs and has even invested in...
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...IT and Internet’s Impact on Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries. Since tourism, global industry information is its life-blood and technology has become fundamental to the ability of the industry to operate effectively and competitively. Poon (1993) suggests that the whole system of information technologies is being rapidly diffused throughout the tourism industry and no player will escape information technologies impacts. The report below gives an insight into the importance of application of information technologies and the use of Internet in tourism and hospitality industries. Two given strategic frameworks provide the analysis of the Internet and its impact on these sectors. This paper also aims to show how technological innovations and information systems can be beneficial for the hotel companies, by using the example of Hilton Hotels Group. II IMPORTANCE OF TECHNOLOGY IN TOURISM AND HOSPITALITY SECTORS Market wisdom today suggests that hospitality companies must embrace technology to compete against traditional competitors, as well as entrants...
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...associated with mass urban tourism and nature tourism development in Hong Kong C. Y. JIMU Department of Geography and Geology, The Uni¨ ersity of Hong Kong, Pokfulam Road, Hong Kong Summary. Hong Kong’s tourism is overwhelmingly urban-focused. There is a heavy concentration of tourist and ancillary facilities in a small core urban area. A well-defined tourist business district has evolved with imprints on urban morphology. Hotels and the travel industry have limited direct environmental impacts; recent efforts have reduced energy and water consumption and waste generation. Changing preferences and market diversification call for countryside and resort types of tourism. The mainly young visitors are increasingly interested in the scenic countryside with a well-established country-park system, the tourist potential of which has been neglected. Hitherto rural excursions have been confined to ‘honeypots’ with little penetration away from main roads. The varied possibilities of nature tourism with ecotourism ingredients can be tapped as an adjunct to the city-based counterpart. New tourist nodes such as scattered resorts and a resort island can bring visitors close to nature. The changing patterns of consumption and the increase in rural visitorship demand measures to forestall environmental degradation. Keywords: tourism, environmental impacts, landscape changes, Hong Kong Introduction The influence of tourism on destination areas, in terms of economic and socio-cultural multiplier...
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...spending: The key to achieving economic sustainability for tourism in (i.e. California and Giants Causeway) is maximising the economic retention of tourist spending in your local economy. The sustainable tourism businesses need to develop strategies that are capable of meeting the long-term economic needs and aspirations of the local community. If the communities are engaged by tourism organisations as stakeholders in tourism, and economic partners in the tourism industry, this will actively support local tourism businesses. Tourism is a rapidly growing industry and has far-reaching economic and environmental impact across the destinations; hence, if tourism is an important source of local employment and a significant buyer of local goods and services, residents are more likely to be supportive. The business operators and local communities need to work together to maximise local economic benefits as well as the positive impacts of destinations. The possible strategies to use to manage responsible tourism are, seeking out ways to include local service providers and producers in your business, encourage your local business suppliers to develop sustainable goods and services that reflect local nature, history and culture. Widening access to facilities: One of the key challenges for Responsible Tourism is to broaden access. The local governors would need to approach their responsible side to the tourism facilities to make it more sustainable and using tourism to make better places for...
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...Good afternoon my name is Andrew Lloyd current CEO of the Luxor hotel Melbourne and we are here today to emphasise the importance of operating at high standards of performance and implore environmentally and socially sustainable practices, in particular the section of housekeeping. It is the Luxors aim to operate in quality service in economic growth, employment retention and environmental protection. It is out initiative to comply with all applicable environmental laws and regulations, actively improve out environmental performance and reduce our impact and create environmental education and awareness for our staff and customers. The reason the Luxor hotel Melbourne is actively going “green” is for a number of reasons, the first being a competitive advantage with over half of potential customers stating they are more inclined to use a environmentally friendly hotel as apposed to one that is not (Kirk 1995). Another advantage of going green is employee retention, as employees are more likely to be enthusiastic and motivated when they share the same values as the company (Graci 2009). The most prominent but by no means the main reason for going green is the cost saving associated with going green (Brebbia 2004). The main reason the Luxor is committed to implementing environmental management systems is because as Hervé Houdré, general manager of the Willard intercontinental states “ it is not and opportunity but a responsibility” (Green convergence pp. 10). Herve has created...
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...Planning a World Class Hotel Hospitality and Tourism 594 Kimberly Farmer April 19, 2014 Table of Contents Introduction ……………………………………………………………. 3 Development planning …………………………………………………… 5 Environmental impact ……………………………………………………. Sociological and/or cultural impact …………………………………….. Economic feasibility and economic impact on the area ………………….. Markets, demand, marketability, and marketing …………………………… Management and maintenance ………………………………………………. Financial planning ……………………………………………………………… Landscape architecture and structural architecture ………………………… Interior design and decoration ………………………………………………….. Conclusion ……………………………………………………………………….. References ………………………………………………………………………… Introduction When I am on vacation, I love to visit places that are all inclusive. I want to be able to stay on the resort, have many different dining options to choose from. I want my hotel room to be comfortable, chic, and up to date with current trends. Also, while on vacation, I would like to be in a resort that has many different activities such as, spa, pools with activities, water sports such as snorkeling or parasailing, beach cabanas and much more. The hotel/restaurant that I would like to create a business plan would be one that is a mid-size all inclusive resort style property with catering capabilities that focused mainly on the wedding business. The name of my hotel/resort will be Shelbyville. The hotel will be mid-size with up...
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...Impact of Tourism On Indian Economy Submitted to: Prof. Sharif Menon Submitted by: Dhwani Parekh | NR 13089 | Dhara Shah | NR 13132 | Sailesh Bhavnani | NR | Introduction Globalization of development programmes has raised the foreign exchange requirements of developed as well as the developing countries. A number of manufacturing and non-manufacturing, traditional and non-traditional industries, no doubt, have helped them in their stupendous task of industrial transformation but at the same time, the harmful side effects have resulted in atmospheric pollution. In addition, the inadequacy of financial resources has also been an important barrier in speeding up the process of economic transformation. The magnitude of competition is found at peak, which necessitates world-Class excellence for excelling competition. Amidst all these constraints, the development of tourism industry appears to be an important solution. Tourism, both international and domestic, brings about an intermingling of people from diverse social and cultural backgrounds, and also a considerable spatial redistribution of spending power, which has significant impact on the economy of the destination area. We do not find any exaggeration in the opinion that tourism or travelling business has been declared an industry since with the least possible investment this industry bears the efficacy of earning more. The developing countries have points in favour of tourism industry which shows multiplier effects and...
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...A MODEL OF OPTIMAL INTERNATIONAL MARKET EXPANSION THE CASE OF US HOTEL CHAINS EXPANSION INTO CHINA E. Hachemi Aliouche, Ph.D. Associate Professor, Hospitality Management Whittemore School of Business and Economics UNIVERSITY OF NEW HAMPSHIRE, USA and Udo Schlentrich, Ph.D. Associate Professor, Hospitality Management Whittemore School of Business and Economics UNIVERSITY OF NEW HAMPSHIRE, USA ABSTRACT: Departing from the explanatory and descriptive approaches common in many of the academic studies of international expansion, this paper uses a managerial approach to develop and illustrate a process that can assist managers in the formulation of their international expansion strategies and plans. A comprehensive model of international expansion is outlined and applied to determine the optimal country to be targeted for entry by a US hotel firm and the optimal entry mode to be used. The model consists of three sections. Section One (macro assessment) identifies the major external macroenvironmental variables that determine the risks and opportunities of international expansion: market size, market growth and purchasing power; political, economic, legal and regulatory risks; and cultural and geographic distances. Through macro assessment, countries with the optimal risk/opportunity profiles are identified and ranked. Section Two (micro assessment) is applied to the optimal countries identified in Section One to estimate the potential profitability and financial value created (as...
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...implementation of integrated resorts has been regarded as an option to operate sustain the economy and cash flows .While investigating these aspects of integrated destinations, it is also very important to consider the standard features and benefits. The information used will depend consisting of online website and individual knowledge. The intention of society dissection is to specify and provide ways to enhance the life of the citizens and the socio-economic requirements of the community (Board of Investment, 2009). Gaming areas, restaurant, hotels, retail shopping and other tourist attractions are consisting to be one: Integrated resort. When the term “IR” appears, that means gambling or casino would refer to gaming area exclusively. Das (2011) believed that IR is expected to advantage the economy from the investment, construction spending, draw in more tourists and support the services industry of the island economy. Integrated destination is features about world-class accommodation, bar, conventional facilities, restaurants, hotels, shopping...
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...Tourism Management 31 (2010) 1–12 Contents lists available at ScienceDirect Tourism Management journal homepage: www.elsevier.com/locate/tourman Progress in Tourism Management A review of innovation research in tourism Anne-Mette Hjalager University of Southern Denmark, Niels Bohrsvej 9-10, DK-6700 Esbjerg, Denmark a r t i c l e i n f o Article history: Received 27 January 2009 Accepted 31 August 2009 Keywords: Innovation Innovation systems Knowledge Clusters Policy a b s t r a c t Over the past two decades, there has been increasing focus on the topic of innovation in tourism. This article reviews the research contributions. Various categories of innovation – product, process, managerial, marketing and institutional – are addressed. Important determinants of innovation are acknowledged, including the role of entrepreneurship, technology push and the existence of territorial industry clusters. Representation of knowledge is also identified as a critical factor for both the occurrence and nature of innovations. The review reveals that there is still only limited systematic and comparable empirical evidence of the level of innovative activities and their impacts and wider implications for destinations and national economies. An agenda for future research is emerging, suggesting that there is quest for both formal quantification and for qualitative studies of the foundations, processes, implications and policies of innovation in tourism. Ó 2009 Elsevier Ltd....
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