...LUCKNOW UNIVERSITY RESEARCH ON How effective the students are in handling their anger? Anger management SUBMITTED TO: DR. RITU NARANG SUBMITTED BY: ANURADHA ANAND M.B.A. (SECTION-A) SEMESTER -1 Roll no. = 07 INTRODUCTION The stress and conflict can cause any number of emotions, one common and uncomfortable one is Anger. On the one hand, anger has positive value. Generally we get angry with people who are important to us—people we value, or people on whom we depend. Expressing our anger gets the other person’s attention and motivates him or her to focus on the conflict. Feeling angry also energizes us to act. Our anger motivates us to address the conflict. Anger also educates us, because it forces us to examine what makes us angry and learn more about our own commitments and values. On the other hand, anger is also destructive. It feels physically unpleasant, and when we are angry we may feel out of control. At the same time, when we feel angry we may feel and be out of sync with the culture of our organization, which is likely to cause us some anxiety. Suppressing anger may lead to self-blame. It may also lead to displacement, which is redirecting one’s anger by attacking innocent parties. We all get angry. It's a normal emotion. However, some of us handle our anger better than others. While one person might be a bit unhappy when someone cuts him off in traffic, another is so angry that he shouts and swears, and starts driving...
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...EMPLOYABILITY SKILLS AND STUDENTS’ SELF-PERCEIVED COMPETENCE FOR CAREERS IN THE HOSPITALITY INDUSTRY ________________________________________________________________________ A Dissertation Presented to the faculty of the Graduate School University of Missouri-Columbia Columbia, Missouri ________________________________________________________________________ In partial Fulfillment Of the requirement for the Degree Doctor of Philosophy ________________________________________________________________________ by GODWIN-CHARLES OGBEIDE Dr. Robert Terry, Jr., Dissertation Supervisor DECEMBER 2006 The undersigned, appointed by the Dean of the Graduate School, have examined the dissertation entitled EMPLOYABILITY SKILLS AND STUDENTS’ SELF-PERCEIVED COMPETENCE FOR CAREERS IN THE HOSPITALITY INDUSTRY Presented by Godwin-Charles A. Ogbeide A candidate for the degree of Doctor of Philosophy And hereby certify that in their opinion it is worthy of acceptance. _____________________________________________ Robert Terry, Jr., Ph.D., Agricultural Education _____________________________________________ Bryan L. Garton, Ph.D., Agricultural Education _____________________________________________ Robert M. Torres, Ph.D., Agricultural Education _____________________________________________ James Groves, Ph.D., Hotel & Restaurant Management _____________________________________________ Seonghee Cho, Ph.D., Hotel & Restaurant Management ACKNOWLEDGMENTS...
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...Scientific Research and Essay Vol.4 (11), pp. 1260-1270, November, 2009 Available online at http://www.academicjournals.org/SRE ISSN 1992-2248 © 2009 Academic Journals Full Length Research Paper The role of science and technology education at network age population for sustainable development of Bangladesh through human resource advancement Gazi Mahabubul Alam Faculty of Education, University of Malaya, 50603 Kuala Lumpur, Malaysia. E-mail: gazi.alam@um.edu.my. Tel: +6037967 5077. Fax + 603-7967 5010. Accepted 25 September, 2009 Education is supposed to play a vital role for the development of a nation. Many countries made progression through education. Nevertheless, some of them also failed to retain the development achieved since these countries failed to supply required skilled workforce for emerging economics caused by globalization and rapid change of economic pattern. This now forces policymakers to prioritize the production of skilled manpower that can contribute for sustainable development. The countries that achieved sustainable development have given a high priority to science and technology education in formulating education policy. Bangladesh has no more alternatives in order to gain development, except properly utilizing its population. Bangladesh’s economy and human development could have grown faster than its actual progression in the last 25 years (that is, since independence in 1971), if it had earlier taken substantial steps in educational...
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...Scientific Research and Essay Vol.4 (11), pp. 1260-1270, November, 2009 Available online at http://www.academicjournals.org/SRE ISSN 1992-2248 © 2009 Academic Journals Full Length Research Paper The role of science and technology education at network age population for sustainable development of Bangladesh through human resource advancement Gazi Mahabubul Alam Faculty of Education, University of Malaya, 50603 Kuala Lumpur, Malaysia. E-mail: gazi.alam@um.edu.my. Tel: +6037967 5077. Fax + 603-7967 5010. Accepted 25 September, 2009 Education is supposed to play a vital role for the development of a nation. Many countries made progression through education. Nevertheless, some of them also failed to retain the development achieved since these countries failed to supply required skilled workforce for emerging economics caused by globalization and rapid change of economic pattern. This now forces policymakers to prioritize the production of skilled manpower that can contribute for sustainable development. The countries that achieved sustainable development have given a high priority to science and technology education in formulating education policy. Bangladesh has no more alternatives in order to gain development, except properly utilizing its population. Bangladesh’s economy and human development could have grown faster than its actual progression in the last 25 years (that is, since independence in 1971), if it had earlier taken substantial steps in educational development...
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...2013 Shared Services Centers Investment Potential of Macedonia, Serbia and Albania Apostoloski Nenad EMBA 2013 3/28/2013 Contents EXECUTIVE SUMMARY .................................................................................................................................. 3 INTRODUCTION ............................................................................................................................................. 4 METHODOLOGY ............................................................................................................................................ 5 CURRENT LEVEL OF DEVELOPMENT ............................................................................................................. 6 MACEDONIA .............................................................................................................................................. 7 SERBIA ....................................................................................................................................................... 7 ALBANIA .................................................................................................................................................... 8 MARKET POTENTIAL ................................................................................................................................... 10 . FACTORS OF COMPETITIVENESS ........................................................................................
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...era, banks have to strive hard for retaining and enlarging their customer base. E-CRM, which is the latest buzzword in the corporate sector, is perceived as one of the effective tool in this direction by the banks. Its emphasis is on defining the customers as valuable in the long-term and on viewing customer relationships as a learning relationships. The concept of CRM, when seen in the context of e-business, it translates into e-CRM, which essentially deals with managing customer interactions over the web. The present paper attempts to analyze the concept of e-CRM in Indian banks from its various dimensions covering specifically its need, process, present status and future prospects. Introduction The advancement in information and communication technology has made the new millennium, emillennium. The dividing line between banks and non-banking financial institutions, like insurance and mutual funds, is getting blurred. Competition from players in the market has resulted into products and services traditionally offered by banks and financial institutions, are now being offered by non-banking organizations more efficiently and effectively. In India the monopoly of banks over payment systems would be broken very soon after the launching of satellite based money order services by the P & T department. Now banking activities are not confined to borrowing (collection of savings) and lending (disbursement of loans), but provides a plethora of services keeping in...
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...ZAMBIA CENTER OF ACCOUNTANCY STUDIES Programme: Bachelor of Arts in Business Studies Name: Mwaka Masiye Student No: 000754791 Subject: Managing Strategy (BUSI 1484) Lecturer: M Chanakira Business Strategy Game Report (Club Zed) Word count:2,279 INTRODUCTION Club Zed Inc. is an athletic footwear company which operates globally and is specialized in manufacturing, distributing and marketing athletic footwear. It has its operations in four geographic market regions namely; Europe-Africa, Asia-Pacific, Latin America and North America. STRATEGY In our five year plan we decided to use the Differentiation strategy, Differentiation involves providing a product or service with higher perceived value than its competitors (Scholes el al, 2012). Based on a strategy that our competitors where focusing on reducing or minimizing costs. We chose differentiation strategy in order to meet up with management objectives, investor expectation and also to strengthen our brand name in order to gain more market share. As a company we saw opportunities from the forecasted rates in the branded footwear and private label footwear markets, growth in branded footwear averaged 7-9% and 10% in private label footwear(players guide). We also saw major threats coming from competitors, exchange rates as a result of exporting to other warehouses and the fluctuation in material prices of standard and superior materials. YEAR 11 In our first year of management we did not expect to have such a challenge...
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...Research report: November 2010 Creative clusters and innovation Putting creativity on the map Caroline Chapain, Phil Cooke, Lisa De Propris, Stewart MacNeill and Juan Mateos-Garcia Disclaimer This work contains statistical data from ONS which is Crown copyright and reproduced with the permission of the controller of HMSO and Queen’s Printer for Scotland. The use of the ONS statistical data in this work does not imply the endorsement of the ONS in relation to the interpretation or analysis of the statistical data. This work uses research datasets which may not exactly reproduce National Statistics aggregates. Copyright of the statistical results may not be assigned, and publishers of these data must have or obtain a licence from HMSO. The ONS data in these results are covered by the terms of the standard HMSO ‘click-use’ licence. Creative clusters and innovation Putting creativity on the map Foreword No one doubts the economic importance of the creative industries to the UK. At 6.2 per cent of the economy, and growing at twice the rate of other sectors, they are proportionately the largest of any in the world. But there is some evidence that the UK’s creative industries support innovation and growth in other parts of the economy too. The significance of these spillovers has only recently begun to be examined rigorously. And we know next to nothing about their geographical dimensions. This gap in our understanding is what NESTA set out to address in Creative Clusters...
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...The Information and Communication Technology Capabilities of LGUs 87 2. The personnel and department heads should practice using the application software and try exploring while using the software. 3. The personnel especially in the lowland and interior municipalities need to undergo training along Microsoft Excel and use of Internet; and the department heads should find time to attend training on advanced I.T. like Microsoft PowerPoint. 4. The Local Government Units should include in their Municipal Development Plans how they can improve and advance along Information and Communication Technology, particularly their connection to the World Wide Web. References A. Book Milton, Susan J. and Arnold, Jesse C. Introduction to Probability and Statistics: Principles and Applications For Engineering and The Computing Sciences. New York, Mc Graw Hill, 2004 B. Theses Benzon, Paraluman Ma. Fatima C. “Computer Literacy of Local Government Unit Personnel of Vigan City”, (Unpublished Master Thesis, University of Northern Philippines, Vigan City, 2006) Lumibao, Donna Marie C. “Computer and Information Technology in the local Government Units of the First District of Ilocos Sur”, (Unpublished Master Thesis, University of Northern Philippines, Vigan City, 2004) C. Magazine National Information Technology Plan. Info Trends, 1988 88 UNP Research Journal Vol. XIX ...
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...al.(2003) Jeacle: colourful accountant linked to corporate collapses 1.07 Moral agency Biddle(2006) Value creation - key to maintain high standards Moral agent - refer to individual making moral judgement for others Moral agent theory based on concept " act appropriotely and professionally" 1.08 Technical functions and social impact Understanding A/cting A/cting defination - Macquarie Dictionary - Technical practice - bookkeeping Not Prefect def - AAA(American A/cting Association) -communication skill… 1.09 Social impact of A/cting + impact - based on historic A/cting info professional capabilities - technical knowledge,soft skill & experience 1.10 Social impact example - A/cting and the GFC "mark-to market" Lonergan (2009) - if A/cting causative factor in GFC 2008/2009 1.11 Q 1.1 Logergan 'standard setters'slow reaction only cause GFC ? NO How wisdom come out? - experience /knowledge Distinguishing feature - building relevant wisdom over time Parker et al. (1989) - induce other behaviour Miller(1994) - intrinsically and inredeemable social impact IMPACT Macro level: all types of business to gain power,control…… Micro level: achieve on the motivation and behaviour 1.12 Carnegie and Napier(1996) - X accept a/cting as a 'value-free body"…… NSW WATER "RIPOFF" 1.13 Shows how a/cting info prepared and used in ways to produce outcomes that could cause changes in society. Case 1.1 1.11 Theoretical analysis of social impact example Fig1.1 Page 1 of 16...
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...FACULTY OF BUSINESS AND ECONOMICS WORK/LIFE BALANCE STRATEGIES: PROGRESS AND PROBLEMS IN AUSTRALIAN ORGANIZATIONS Helen De Cieri, Barbara Holmes, Jacqui Abbott & Trisha Pettit Working Paper 58/02 November 2002 ISSN 1327–5216 Abstract Work/life balance (WLB) is an issue increasingly recognised as of strategic importance to organizations and of significance to employees. We argue that an organization’s need to attract and retain valued employees in a highly competitive labour market is a strong motivating factor for increased organizational awareness and action with regard to implementation and management of WLB strategies. This article reports the findings of three surveys conducted from 1997 to 2000 of organizations in Australia. We explore the range and usage of WLB strategies in Australian organizations, and identify the barriers to those strategies. It is evident that, while some progress has been made over the years, there remain substantial challenges for the implementation and management of WLB strategies. This paper is a work in progress. Material in the paper cannot be used without permission of the authors. DEPARTMENT OF MANAGEMENT WORK/LIFE BALANCE STRATEGIES: PROGRESS AND PROBLEMS IN AUSTRALIAN ORGANIZATIONS INTRODUCTION An organization’s need to attract and retain valued employees in a highly competitive labour market is a strong motivating factor for increased organizational awareness and action with regard to human resource policies and practices that address...
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...USA University Francis LinMuilenburg 000000May 2005 Ltd 1 26 Open 2005 and Distance Original Education 0158-7919 (print)/1475-0198 Distance Article 10.1080/01587910500081269(online) CDIE108109.sgm Alabama2460 Wildflower LaneHuntingtonMD 20639USALin@muilenburgs.com Taylor and of SouthLearning Association of Australia, Inc. This article reports on a large-scale (n = 1,056), exploratory factor analysis study that determined the underlying constructs that comprise student barriers to online learning. The eight factors found were (a) administrative issues, (b) social interaction, (c) academic skills, (d) technical skills, (e) learner motivation, (f) time and support for studies, (g) cost and access to the Internet, and (h) technical problems. Independent variables that significantly affected student ratings of these barrier factors included: gender, age, ethnicity, type of learning institution, self-rating of online learning skills, effectiveness of learning online, online learning enjoyment, prejudicial treatment in traditional classes, and the number of online courses completed. Introduction As the popularity of the Internet grows, so does the potential for online learning. A great deal of evidence exists showing that no significant differences should be expected regarding the effectiveness of well-designed online learning compared with well-designed in-person learning (Clark, 1983; Russell, 1999). Despite this, significant differences still exist in the way students perceive their...
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...Program Project Technology Resolution Business Plan Background and Introduction Technology Resolution is a Premier Information Technology Company formed by three Sierra Leoneans who studied in the United States and aim to introduce twentieth century technology to their country of birth Sierra Leone. Sierra Leone is amongst the least developed countries in West Africa with a population of about 5.8 million people. They are well known for their natural resources like diamonds, titanium ore (rutile), bauxite, gold, iron ore, platinum, chromite, manganese, as well as forests, abundant fresh water and rich offshore fishing grounds. However they are still underdeveloped because they lack the technological know-how and machinery to tap into their natural resources (Sierra Leone, 2012). The telecommunication infrastructure of this country was heavily damaged during an eleven years of senseless war and the internet service is currently very slow and expensive. The lack of advanced methods and technology to maintain an efficient database system is having an adverse effect on the productivity of different companies from all over the world who have bombarded this country to tap into their mineral resources. Sierra Leone became one of the ideal locations to establish Technology Resolution because the culture, language, legal system, and business practices of its customer base is well known by its owners (Collins, 2006). In addition, Sierratel is the...
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...al.(2003) Jeacle: colourful accountant linked to corporate collapses 1.07 Moral agency Biddle(2006) Value creation - key to maintain high standards Moral agent - refer to individual making moral judgement for others Moral agent theory based on concept " act appropriotely and professionally" 1.08 Technical functions and social impact Understanding A/cting A/cting defination - Macquarie Dictionary - Technical practice - bookkeeping Not Prefect def - AAA(American A/cting Association) -communication skill… 1.09 Social impact of A/cting + impact - based on historic A/cting info professional capabilities - technical knowledge,soft skill & experience 1.10 Social impact example - A/cting and the GFC "mark-to market" Lonergan (2009) - if A/cting causative factor in GFC 2008/2009 1.11 Q 1.1 Logergan 'standard setters'slow reaction only cause GFC ? NO How wisdom come out? - experience /knowledge Distinguishing feature - building relevant wisdom over time Parker et al. (1989) - induce other behaviour Miller(1994) - intrinsically and inredeemable social impact IMPACT Macro level: all types of business to gain power,control…… Micro level: achieve on the motivation and behaviour 1.12 Carnegie and Napier(1996) - X accept a/cting as a 'value-free body"…… NSW WATER "RIPOFF" 1.13 Shows how a/cting info prepared and used in ways to produce outcomes that could cause changes in society. Case 1.1 1.11 Theoretical analysis of social impact example Fig1.1 Page 1 of 16 SEMESTER 2 2011 CPA 118...
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...The Impact of Participative Management on Employee Satisfaction, Employee Commitment, and Turnover Abstract The aim of this study is to investigate the effect of participative management on employee satisfaction, employee commitment, and turnover. The analytical data are based on the survey of 31 private sector employees. Pearson correlation coefficient results show that both employee satisfaction and employee commitment are effected by participative management, while turnover is not effected by participative management. Introduction The concept of employees’ participation in decision making "Participative management" (PM) has been a focus of research and practice for many years. It is widely believed that the employee participation in decision making process may affect employee’s job satisfaction; employee productivity, and employee commitment towards the organization and they all can create comparative advantage for the organization in order to stay in top of their competitors. Thus, to gain employees’ commitment and to get their job done properly, individual employee should not be treated in isolation, but must be involved in issues related to concerning them and the organization. When employees are involved in decision making there will be greater organizational commitment, staff absenteeism is reduced, improved performance, reduced turnover and greater job satisfaction. The main intention of this study is to investigate the relationship among job satisfaction, employee...
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