...to manage, as well as our employees how to take care of their jobs. Good management and trained personnel are the most important factors in our business." "Good personnel will work for a competent manager. Go to every length to find, hire, and train good employees and treat them like your family. This is the crux of your whole operation." "'When we had six or seven Hot Shoppes, I'd drive to every one of them every day, sometimes twice a day. Every time I visited, I'd find something was wrong: the root beer was flat or wasn't cold; the lights hadn't been turned on at night; or the barbeque machine wasn't clean. There were just a lot of things our management didn't do or didn't see. So I decided then that if we were going to have a lot of places, we had to hire supervisors to do what I was doing - going from one store to the next, training managers." "Some of my remarks may appear to be too detailed, but it's the little things that make the big things possible. The close attention to the fine details of any operation - restaurants, hotels or what-not – makes that operation first class." "I think today people have to be better prepared. There's so much competition today that you've got to know your business and what you're doing." "The Church and parents taught us to be honest, clean personally, good habits, workaholics. In short, to follow two of the greatest words in the English language: work...
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...enrolled in BUAD 201 while taking BUAD 301. Learning Objectives: Upon completion of this course, you will be able to: • apply fundamental strategies and techniques of business communication to prepare business correspondence, reports and presentations • understand the characteristics of business writing style and the essentials of effective document design • analyze and use contemporary business communication channels. • analyze intercultural communication strategies, nonverbal communication, and ethics in typical workplace situations. • prepare a basic job application package, understand job search strategies and interview process. • exhibit team skills by collaborating with peers to write and present. • demonstrate literacy skills by producing university caliber and workplace-acceptable documents. The instructor may suggest a self-study program to students having difficulties with grammar and mechanics. In some cases, the instructor may advise that students hire a tutor. Required Texts: Mary Ellen Guffey & Dana Loewy. Business Communication: Process & Product, 8th edition + Aplia Learning System (bundle). Cengage, 2014. Other Materials: Recently published portable dictionary and thesaurus; flash drive, the course page on TITANium, class handouts. All citations must conform to APA (American Psychological Association) style. Attendance: This course will conform to the CSUF withdrawal policies. You get two absences, no questions asked. Each additional absence...
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...Text Analysis BUSB 301 June 3, 2014 Mr. Neil Introduction As I began to read the short story “Orientation” –by Daniel Orozco, I immediately began to think about organization culture. The guide giving the orientation begins to describe an image of how things are done at this unknown organization. The guide begins to point out the do’s and don’ts to the new employee. The guide is pretty much informing the new employee if he were to do otherwise, the consequences are outline. The new employee will be fired! Orozco’s ‘Orientation’ describes to the reader how organizations begin patterns of cultural assumptions that get passed onto new employees from their first workday. Background Culture in the work place is different for everyone. Culture is, even though culture calls attention to and focus on different things, something that we experience every day. Keeping this in mind, what does Orozco’s story begin to tell about the culture of this organization? Through the orientation of a person entering a new job you learn about ‘the way things are done round here’–these are the unwritten rules, beliefs, myths and language ("Management: Perspective And Practice", 2011). The new person learns about what is acceptable behavior in the office. The newcomer must quickly learn the rules of the game in order to become an accepted member. I have not been in my work position very long. It feels like just yesterday the HR department was handing me the very first documents that would identify...
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...& Tax Service Jerrisha Sterling Management and Organizational Theory November 23, 2014 Professor Edward Green November 23, 2014 Sterling Management Firm 1234 Any Street Avenue Clinton, MD 20735 Ms. Amanda Smith 5678 Any Way Boulevard College Park, MD Dear. Ms. Smith: Congratulations on the successful start up of your business. Smith’s Accounting and Tax Service has a tremendous amount of potential to become the go-to accounting service for small businesses and individual tax preparation in the local area. After careful review of your operational process, it has come to my attention that some improvements and adjustments can be made in order to keep your business moving forward. In any successful business, whether large or small, there are four functions of management that need to be utilized, planning, operating, leadership and control (P-O-L-C) (Principles of Management 1.1, 2014). It is important to incorporate all facets of this framework into your personal business if you want to be successful. What needs to happen first is an in-depth plan needs to be developed. In this plan you need to communicate your vision and mission to the employees, as well as the goals and objectives of the company and the strategy on how to accomplish them. As the senior manager of the company you also need to conduct an environmental scan (Carpenter, Mason, Bauer, Talya and Erdogan, Berrin, 2014). An environmental scan consists of you taking into account any...
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...With events like “The Miss America Pageant” being nationally televised, movies like “Little Miss Sunshine” being produced, and shows like “Toddlers and Tiara’s” and “Here Comes Honey Boo Boo” being watched by millions, children’s beauty pageants are becoming more popular than ever. Today more than 16,000 child pageants are held annually, with an estimated 290,000 contestants (Bowling). Behind the popularity, however, follows the controversy. There are essentially two types of children’s beauty pageants, the “natural” pageants and the “glitz” pageants. In natural pageants, children under a certain age are not allowed to wear make up or fake teeth (flappers), spray tans and big hair are discouraged, and there are specific age appropriate dress guidelines that the contestants must follow. In contrast, at a glitz pageant you will see fake smiles, fake tans, heavy stage make up, and wigs on almost every girl. Advocates of both types of pageants argue that they are a good source of friendly competition and healthy for a child’s self esteem. Critics of child beauty pageants, however, argue that the glitz pageants, more so than the natural pageants, could potentially have damaging effects on the child contestant. One of the most significant reasons parents cite for entering their children into beauty pageants is to boost their child’s self esteem, and to teach poise and confidence. A group of parents interviewed by TODAY contributor Michael Inbar claimed that putting their children...
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...A CLINICIAN’S HANDBOOK Talking With Your Older Patient NAT I O NA L INS TITU TE O N AGING NATIONAL I NS TI TUTES OF HEA LTH DEPARTM EN T OF HEA LTH A ND HUMA N S ERV I CES Contents Foreword 1 1. Considering Health Care Perceptions “I’m 30 . . . until I look in the mirror.” 3 2. Understanding Older Patients “Tell me more about how you spend your days.” 6 3. Obtaining the Medical History “What brings you here today?” 13 4. Encouraging Wellness “I’d like you to try this exercise routine.” 19 5. Talking About Sensitive Subjects “Many people your age experience similar problems.” 23 6. Supporting Patients With Chronic Conditions “Let’s discuss living with . . .” 36 7. Breaking Bad News “I wish I had better news.” 40 8. Working With Diverse Older Patients “Cultural differences, not divides.” 44 9. Including Families and Caregivers “What would you like your family to know?” 48 10. Talking With Patients About Cognitive Problems “You mentioned having trouble with your memory.” 51 11. Keeping the Door Open “Effective Communication” 58 Publications At-a-Glance 60 Services At-a-Glance Tear-Off Card Foreword Good communication is an important part of the healing process. Studies find that effective physician-patient communication has specific benefits: patients are more likely to adhere to treatment and have better outcomes, they express greater satisfaction with their treatment, and they are less likely to bring malpractice suits. Research also shows that...
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...MNUALLL/301/0/2013 Tutorial Letter 101/0/2013 General tutorial letter for proposal, dissertation and thesis writing MNUALLL Year module Department of Health Studies IMPORTANT INFORMATION: This tutorial letter contains important information about your module. Note: Copyright pertaining to Mouton (2006) has been ceded to Unisa CONTENTS Page 1 2 2.1 2.2 2.3 2.3.1 2.4 2.5 2.6 2.7 2.8 3 3.1 3.2 3.3 3.4 3.5 4 4.1 4.2 4.3 4.4 4.5 4.6 5 5.1 5.2 5.2.1 5.2.2 2 WELCOME ................................................................................................................................... 6 SECTION 1: BEING REGISTERED FOR THE RESEARCH PROPOSAL MODULE (RPM) .... 7 Introduction ................................................................................................................................... 7 Application .................................................................................................................................... 7 Registration for Research Proposal Module (RPM) ...................................................................... 7 Registration................................................................................................................................... 8 Appointment of supervisor ............................................................................................................ 8 Guidelines for writing a proposal ...............................................................................................
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...Does Disciplinary Power enforce good or bad behaviour from students in York University Accommodation? Introduction When looking at Foucault’s concept of disciplinary power, we looked at our own expectations compared with our actual experiences of living in university run accommodation. With most students coming to university, it is the first time that they will live on ‘their own’, without the rules and restrictions that they had when living at home with their parents, therefore a degree of freedom and independence was expected. However, we noticed that our actions were restricted by the rules imposed on us due to the acceptance of the university run accommodation. From our own experiences, we witnessed students displaying bad behavioural characteristics through resistance. This led our group to investigate the impact that the rules have on students’ behaviours and the universities use of disciplinary power to ‘control’ students’ behaviour. We also wanted to determine from the student’s perspective, the impact these controls had on their behaviour. Methodology There has been a lot of research conducted to study the behaviours of students and their resistance to authority, however they were not written in the students’ perspective. By investigating the behaviours of students from their perspective, it allows us to have a more accurate account of their experiences and the impact that the university’s restrictions has on them. It also enables us to determine why students either...
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...Does your career plan include a world of lifelong success? Program of Professional Studies THE CERTIFIED GENERAL ACCOUNTANTS ASSOCIATION OF BRITISH COLUMBIA We see more than numbers. Choose a career that places you on the path to lifelong success. It’s all about opportunity. Accounting professionals can work in any sector, anywhere in the world. And when you choose CGA, you’ll gain the leadership, problem-solving and technical skills that are sought after by organizations in the private, public and not-for-profit sectors. The CGA Program of Professional Studies gives you the tools to succeed in business, no matter where your career takes you. You’ll enter the workforce with the applied knowledge and demonstrated expertise that employers want, including specialized technical knowledge, sectorspecific competencies, problem-solving skills and the ethical integrity to lead. CGA’s competency-based curriculum is simply your best way to prepare for a rewarding career in financial management. Flexible study options and the freedom to choose the career you want CGA is all about choice. You choose the professional-studies path and real-world experience that best match your career goals and interests. We give you the skills and freedom to work in any type of organization, in any industry, at any level of management. With a CGA designation, your opportunities—both professional and personal, at home and around the world—are limitless. Take your place as a highly respected...
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...experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Licensed to: iChapters User This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional...
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..................................................................................................................................... 55 2 HRPYC81/103 READ ME FIRST Tutorial Letter 102 Tutorial Letter contains Assignment 01as well as the following projects: Project 4802 Project 4803 Project 4804 Project 4805 Project 4807 Tutorial Letter 103 Tutorial Letter 103 contains the following projects: Project 4808 Project 4809 Project 4810 Project 4811 Project 4812 Project 4813 Tutorial Letter 104 Tutorial Letter 104 contains additional information about the content and format of the research report (Assignment 70). Contact people If you need more information about any of the projects please contact the contact person for the project in question. Please...
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...2000 companies in Building Tomorrow’s Enterprise. Infosys provides a comprehensive range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers. Infosys service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, Independent Testing and Validation, Business Process Outsourcing, and IT infrastructure services. Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk. Infosys has a global footprint with 64 offices and 63 development centers in US, India, China, Australia, Japan, Middle East, UK, Germany, France, Switzerland, Netherlands, Poland, Canada and many other countries. Infosys and its subsidiaries have 130,820 employees as on March 31, 2011. Establishment: Infosys was founded on 2 July 1981 by seven entrepreneurs: N. R. Narayana Murthy, Nandan Nilekani, Kris Gopalakrishnan, S. D. Shibulal, K Dinesh, Ashok Arora, and with N. S. Raghavan officially being the first employees of the company. The founders started the company with an initial investment of INR 10,000. The company was incorporated as "Infosys...
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...2000 companies in Building Tomorrow’s Enterprise. Infosys provides a comprehensive range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers. Infosys service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, Independent Testing and Validation, Business Process Outsourcing, and IT infrastructure services. Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk. Infosys has a global footprint with 64 offices and 63 development centers in US, India, China, Australia, Japan, Middle East, UK, Germany, France, Switzerland, Netherlands, Poland, Canada and many other countries. Infosys and its subsidiaries have 130,820 employees as on March 31, 2011. Establishment: Infosys was founded on 2 July 1981 by seven entrepreneurs: N. R. Narayana Murthy, Nandan Nilekani, Kris Gopalakrishnan, S. D. Shibulal, K Dinesh, Ashok Arora, and with N. S. Raghavan officially being the first employees of the company. The founders started the company with an initial investment of INR 10,000. The company was incorporated as "Infosys...
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...condoms infrequently’ (Gerend & Barley, 2009, p. 58). However, according to the National Cancer Institute HPV can still be transmitted even when using condoms but ‘condom usage is associated with lower risks for cervical cancer’ (National Cancer Institute, 2010). ‘Genital warts are the most common viral sexually transmitted disease in the UK with 81,000 new diagnoses in 2005, and a 30% increase in the last ten years. HPV types 6 and 11 are also responsible for virtually all cases of recurrent respiratory papillomatosis (RRP)’ (Szarewski, 2009, p. 81). For the class research exercise my group carried out was to first find out the knowledge and understanding males had of HPV and assess their perceived risk of acquiring the disease. This question was chosen because we felt that there has been a lot of media attention given to HPV by the vaccine program aimed at only females. For example, a misleading article in the BBC was titled, ‘Gay men seek “female cancer” jab’ (Roberts, 2007). We wondered if males felt there were any risks to them or if they perceived that HPV only cause’s cervical cancer therefore not an issue for males. There are two types of vaccinations for HPV, Cervarix protects from HPV types 16 and 18 while Gardasil protects from HPV types 6, 11, 16 and 18. Currently the NHS in the United Kingdom (UK) is offering Cervarix to females at no cost and Gardasil to...
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...Theme Topic Rewards for Participation Divisions Contest Categories Important Notices for Contestants Program Materials 6 6 6 6 7 7 7 II. Rules For All Categories A. General Rules for All Categories B. Required Written Material for All Entries C. Contest Participation 8 10 11 III. Individual Category Rules A. B. C. D. E. Paper Exhibit Performance Documentary Web Site 13 15 17 17 19 IV. How Will Your Entry Be Judged? A. B. C. D. E. F. G. Benefits of the Evaluation Process Who are the Judges? How Does the Evaluation Process Work? Consensus Judging The Subjective Nature of Judging The Decision of the Judges is Final Evaluation Criteria i. Historical Quality ii. Relation to Theme iii. Clarity of Presentation H. Rule Compliance I. Sample Judge’s Evaluation 22 22 22 22 23 23 23 23 23 23 24 24 25 27 NATIONAL HISTORY DAY V. Category Checklist For Further Information 3 What is National History Day? National History Day (NHD) is a yearlong educational program that makes history come alive every day. You learn about interesting issues, ideas, people, and events of your choosing. It is an exciting way to study history because you express what you have learned in a creative and original performance, documentary, paper, web site, or exhibit. Through NHD you learn the skills and techniques of the historian...
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