...GOVERNMENT OF INDIA MINISTRY OF TOURISM & CULTURE DEPARTMENT OF TOURISM MARKET RESEARCH DIVISION FINAL REPORT ON 20 YEAR PERSPECTIVE PLAN FOR DEVELOPMENT OF SUSTAINABLE TOURISM IN MAHARASHTRA MARCH 2003 ΑΒΧ DALAL MOTT MACDONALD (FORMERLY DALAL CONSULTANTS & ENGINEERS LIMITED) Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra Dalal Mott MacDonald Joint Director General (MR), Department of Tourism Joint Director General (MR), Department of Tourism Ministry of Tourism & Culture C-1, Hutments, Dalhousie Road New Delhi – 110 001 India Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra March 2003 Dalal Consultants & Engineers Limited Sarojini House 6 Bhagwan Dass Road New Delhi 110 001 India Tel: (011)-3389386, 3383521. 1441/Maharashtra/A/18 July 2002 C:\websiteadd\pplan\maharashtra\Vol 1\Executive Summary Final.doc/01 Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra Dalal Mott MacDonald Joint Director General (MR), Department of Tourism Study Report on Preparation of 20 Years Perspective Plan for Development of Sustainable Tourism in Maharashtra ssue and Revision Record Rev Date Originator Checker Approver Description This document has been prepared for the titled project or named part thereof and should not be relied upon or used for any other project without...
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...- Instructor Strayer University Final Exam: Outcomes Assessment Essay Quote #0 – Peter (sample for you, so delete this when done) Psychological Concepts in Quote Peter’s quote describes how his Uncle Tex reacted to learning that he had a terminal illness. This relates to the stages of dying proposed by Elizabeth Kubler-Ross. When Tex first gets the news, he refuses to acknowledge the situation, which corresponds to Kubler-Ross’s stage of “Denial”. Later, Tex becomes very difficult, lashing out at his family, which corresponds to Kubler-Ross’s stage of “Anger”. Thus, Peter’s description of Tex’s experience goes along with the first two of Kubler-Ross’s stages of dying. General Perspective of the Concept Kubler-Ross’s stages of dying theory falls under the general perspective of developmental approaches to psychology. Like several other developmental theories, it is a stage theory. Kubler-Ross proposes that there are five stages to the process of dying: denial, anger, bargaining, depression and acceptance. This is a true stage theory which holds that persons go through this series of stages in this particular order. At first, the dying person tries to evade the reality of the diagnosis (denial). As the reality of the diagnosis sinks in, the dying person tends to lash out at family and caregivers (anger). Subsequently, the dying person develops the hope that death can be postponed or delayed, often by making promises to God (bargaining). Her last two stages...
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...This file comprises LIB 315 Week 5 Final Project General Questions - General General Questions Focus of the Final Project There are two components to the Final Project: 1. Research Paper 2. Creative Presentation of the Research Paper The author identifies eight areas of “acute” environmental concern: 1. Global climate/atmospheric change 2. Toxic wastes 3. Loss of land 4. Loss of species 5. Loss of wilderness 6. Devastation of indigenous peoples 7. Human patterns and quantities of consumption 8. Genetic engineering For this project, select one of these areas as your focus in discussing the complex relationships between the environment and the human spirit, as well as how humans respond to or represent nature. The Research Paper will provide the supporting research for the Creative Presentation. The Presentation should be designed to accommodate creative and multiple strategies for representing the selected “environmental concern” and your philosophy or perspective regarding it. Your perspective may be influenced by other philosophies/perspectives that you have researched, accessed through direct experience or derived through culture including literature, film, music and/or art. Periodic progress summaries will be required during Weeks Two, Three, and Four. No Final Project will be accepted without satisfying the requirements. Research Paper Submit a Research Paper that includes the following...
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...Evolution of Management Thinking * Classical Perspective During 19th and 20th centuries that emphasized a rational scientific approach to the study of management and sought to make organization efficient operating machines. This perspective contain 3 subfields: 1. Scientific Management- A Subfield of classical management perspective that emphasized scientifically determined changes in the management practices as th solution to improvin labor. Fredirick Winston Taylor (1856-1915)- Taylor theory that labor productivity could be improved by scientifically determined management practices. “father of scientific management” taylor philosophy is encapsulated in his statement “In the past the man has been first, In the future the system must be first”. Henry Grant- Associate of Taylor, developed the Grant Chart. A bar graph that measures planned and completed works along each stage of production by time elapsed. Lilian M. Gilbert (1878-1972) Frank B. Gilbert (1868-1924)- His “time and motion and her work in industrial psychology pioneered many of todays management and humar resourses. 2. Bureaucratic Organization - emphasized management on an impersonal, radical basis through such elements as clearly defined authority and responsibility, formla recordkeeping, and separation of management and ownership. Max Weber (1864-1920)- The German theorists concept on bureaucratic organization have contributed to the efficiencies of many of today’s corporation. ...
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...advantage. 5 Primary Activities: sequential activities of the value chain that refer to the physical creating of the product or service, tis sale and transfer to the buyer, and its service after sale, including inbound logistics, operations, outbound logistics, marketing and sales, and service. Support Activities: activities of the value chain that either add value by themselves or add value through important relationships with both primary activities and other support activities; including procurement, technology development, human resource management, and general administration. Primary Activities: 1. Inbound Logistics: receiving, storing, and distributing inputs of a product. It includes material handling, warehousing, inventory control, vehicle scheduling, and returns to suppliers. 2. Operations: all activities associated with transforming inputs into the final product form such as machining, packaging, assembly, testing, printing, and facility operations. 3. Outbound Logistics: collecting, storing, and distributing the product or service to buyers. These activities included finished goods, warehousing, material handling, delivery vehicle operation, order processing, and scheduling. 4. Marketing and Sales: activities associated with purchases of products and services by end users and the inducements used to get them to make purchases. They include advertising, promotion, sales force, quoting, channel selection, channel relations, and pricing. 5. Services:...
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...An investigation into the role of rural banks. The perspective of Kumawuman rural bank limited customers Chapter 1 CHAPTER 1 1.0 General Introduction 1.1 Background of the study Since its independence in 1957, the Ghanaian government has made several attempts to promote rural development in an effort to increase the living standards of the people who reside in rural areas (Kudiabor 1974). In the last three decades, the Ghanaian government has instituted new changes in government organization and developed new sources of rural credit to encourage private investment. The 1992 Constitution of the Republic of Ghana makes a commitment to rural development as part of a national strategy to improve the living conditions in rural areas. In spite of the name, rural banks are found in both rural and urban settings. They are supervised by both the central bank and the ARB Apex bank which is the umbrella bank for all rural banks. In recent times they have integrated into the payments and banking systems in the country though it is believed that they have existed informally for a very long time. The existence of rural banks has made banking available to the ordinary Ghanaian and has made it less frightening. Their operations include credit and deposit services for relatively poor clients. The generally expected roles of rural banks are to: 1. Mobilize savings from residents in the rural communities 2. Accept cash and cheques for the crediting of current and savings...
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...Comprehensive, long term Financial Analysis - Ratio Analysis, EVA, ABC Key factor rating - Rating of different factors through different questions Value chain analysis VRIO framework METHODS & TECHNIQUES USED FOR ORGANIZATIONAL APPRAISAL « BCG, GE Matrix , PIMS, McKinsey 7S Balanced Scorecard Competitive Advantage Profile Strategic Advantage profile Internal Factor Analysis Summary SWOT ANALYSIS Identify & classify firm¶s resources-S&W Combine firm¶s strength into specific capabilities ± Corporate capability- may be distinctive competence Strategy that best exploits the firms resources Identify resource gaps & Invest in upgrading ORGANIZATIONAL APPRAISAL Organizational Capability Profile (OCP) - Weakness(-5), Normal(0), Strength(5) Financial Capability Profile (a) Sources of funds (b) Usage...
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...kinds of managers found at different levels and in different areas of the organization. Answer: By level, we can identify top, middle and first-line managers. Kinds of managers by area include marketing, financial, operations, human resource, administrative, and specialized managers. 4. Identify the basic managerial roles that managers play and the skills they need to be successful. Answers: Interpersonal roles (figurehead, leader, and liaison). Informational roles (monitor, disseminator, and spokesperson). Decisional roles (entrepreneur, disturbance handler, resource allocator and negotiator). Key management skills are technical, interpersonal, conceptual, diagnostic, communication, decision-making, and time-management skills. 5. Discuss the science and the art of management, describe how people become managers, and summarize the scope of management in organizations. Answer: the...
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...ORGANIZATIONAL (COMMUNICATION) THEORY IN THE 20TH CENTURY COMMUNICATION 4170: APPLIED ORGANIZATIONAL COMMUNICATION DR. KAREN L. ASHCRAFT I. CLASSICAL PERSPECTIVES (1900-1930) • • • • Some general assumptions: A “science” of organization will lead to greater efficiency and production. Organization owners should strive to control all organization resources. Individuals who follow orders and work hard can improve themselves. Workers respond to rational-economic motivation. One “best way” to complete any task Select personnel scientifically Compensate by production, not position Managers plan; workers implement the plan Example #1: Scientific Management (Frederick Taylor) → → → → Example #2: Bureaucracy (Max Weber) → → → → → → • • • • Clear, hierarchical system of authority Division of labor according to specialization Complete, “universal” system of rules re: personnel rights & responsibilities Exhaustive procedures for work performance Selection and promotion based on technical competence Impersonal member relations Status of communication: Viewed as a managerial tool to command and control workers Function: Emphasis on production & maintenance Structure: Formal, hierarchical, & downward Informal, horizontal, & social communication = obstacles that should be squelched II. HUMAN RELATIONS & RESOURCES (1930-1965) Some general assumptions of the Human RELATIONS movement: • • • “A happy worker is a productive worker” (shift from objective work design to social dimensions...
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...5/3/2014 Topic Outline MARKETING ENVIRONMENT Principles of Marketing Lecture 2 Scanning the marketing environment Components of the marketing environment. Impact of the macro-environment. Impact of the micro-environment. Marketing Environment • Scanning the Marketing Environment Companies scan the marketing environment in order to change and adapt their marketing strategies – as it provides opportunities and threats. In doing this companies must be proactive, It is pointless to conduct environmental scanning unless marketing strategies are changed to fit with the environment. A company’s marketing environment consists of the actors and forces outside marketing that affect marketing management’s ability to build and maintain successful relationships with target customers. 1 5/3/2014 Components of the Marketing Environment Macro-environment Micro-environment Macroenvironment: Demographic Changing age structure of the population Changing family structure The larger societal forces The forces close to the that affect the whole company that affect its ability to serve its customers: microenvironment: Political Company Economic Competitors Demographic Suppliers Cultural Marketing Intermediaries Technological Customers Natural Publics Increasing diversity Better-educated, more white-collar, more professional population Geographic shifts in population Macroenvironment: Demographic Demography: The study of human population in terms of...
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...Software Requirements Specification Template CptS 322—Software Engineering 9 February 2005 The following annotated template shall be used to complete the Software Requirements Specification (SRS) assignment of WSU-TC CptS 322. The instructor must approve any modifications to the overall structure of this document. Template Usage: Text contained within angle brackets (‘’) shall be replaced by your project-specific information and/or details. For example, will be replaced with either ‘Smart Home’ or ‘Sensor Network’. Italicized text is included to briefly annotate the purpose of each section within this template. This text should not appear in the final version of your submitted SRS. This cover page is not a part of the final template and should be removed before your SRS is submitted. Acknowledgements: Sections of this document are based upon the IEEE Guide to Software Requirements Specification (ANSI/IEEE Std. 830-1984). The SRS templates of Dr. Orest Pilskalns (WSU, Vancover) and Jack Hagemeister (WSU, Pullman) have also be used as guides in developing this template for the WSU-TC Spring 2005 CptS 322 course. Software Requirements Specification Lead Software Engineer Prepared for WSU-TC CptS 322—Software Engineering Principles I Instructor: A. David McKinnon, Ph.D. Spring 2005 Revision History Date Description Author Comments Document Approval The following...
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...Omega 40 (2012) 104–119 Contents lists available at ScienceDirect Omega journal homepage: www.elsevier.com/locate/omega Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard E. Grigoroudis n, E. Orfanoudaki, C. Zopounidis Technical University of Crete, Department of Production Engineering and Management University Campus, Kounoupidiana, 73100 Chania, Greece a r t i c l e i n f o Article history: Received 5 July 2010 Accepted 11 April 2011 Processed by Triantaphyllou Available online 20 April 2011 Keywords: Health service Multicriteria analysis Case study Performance measurement Balanced scorecard Business strategy a b s t r a c t The Balanced Scorecard (BSC) methodology focuses on major critical issues of modern business organisations: the effective measurement of corporate performance and the evaluation of the successful implementation of corporate strategy. Despite the increased adoption of the BSC methodology by numerous business organisations during the last decade, limited case studies concern non-profit organisations (e.g. public sector, educational institutions, healthcare organisations, etc.). The main aim of this study is to present the development of a performance measurement system for public health care organisations, in the context of BSC methodology. The proposed approach considers the distinguished characteristics of the aforementioned sector (e.g. lack of competition, social character...
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...WEEK 10 Starbucks Balanced Scorecard University of Maryland University College Professor AMBA 630 12/14/2015 Table of Contents Executive Summary……………………………………………………………………………3 Balanced Scorecard for Starbucks Coffee Company-Figure…………………………………..4 Vision Statement…………………………………………………………………………….…5 Mission Statement…………………………………………………………………………...…5 Values................................................................................................................................…….5 Balanced Scorecard for Starbucks Coffee Company………………………………………….6 Financial Perspective ………………………………………………………………………….6 Customer Perspective………………………………………………………………………….8 Internal Perspective……………………………………………………………………………9 Employee Learning and Growth……………………………………………………………...11 Conclusion……………………………………………………………………………….……13 References…………………………………………………………………………………….14 Appendix……………………………………………………………………………………...16 Executive Summary The balanced scorecard is a technique that helps organizations to implement strategies to reach their mission and vision. In this paper, I will discuss a balanced scorecard that managers of Starbucks Coffee Company should use to measure their business. The first store of Starbucks opened in Seattle, Washington. Jerry Baldwin, Zev Siegl and Gordon Bowker got the idea from Alfred Peet. At first, only coffee beans and coffee making equipment were being sold, but after 10 years Howard Schultz was hired as Director of Retail Operations and he wanted...
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...module – that you are clear about the fundamental perspectives, values and assumptions underpinning the course’s main themes and topics as they are being presented to you in lectures and seminars. Remember no theory or perspective has the whole picture. All accounts of the world are partial and biased from a particular understanding of how we are human and what society is. Such-and-such a view is only the case under certain conditions. A prime purpose for an essay is to critique particular ideas, pointing out how explanation A might be more useful and valid than B in these circumstances. In the conclusion of your essay, on the other hand, you might want to point out that in other contexts (social, cultural, eras, etc.) there may be other factors that need to be considered. Do these limit or question the weight of claims you have made in the development of your current argument? Key questions before you embark on writing your essay • Have you identified clearly the key issue the essay question wants scrutinised? • Have you checked the command word in the question – e.g. explain means give details about why a certain perspective can be advocated; evaluate means make a critical appraisal of the worth and validity for a particular explanation of how the world seems to work. • In the development of your main argument, will you take a particular position that views the key issue from within a certain theoretical perspective? If so, this theory provides you with an analytical...
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...preparing and presenting the financial statements? Where is this information available? 4. How does HUL define the reporting entity? Where is this information available? 5. List HUL’s asset, liability and equity items. 6. Verify that the financial statements satisfy the accounting equation. 7. Who audited the financial statements? Is it a part of any Big Four firm? If yes, which one? 8. Who appoints the auditors? Where is this information available? 9. To whom is the auditors’ report addressed? Why? 10. What are the matters on which the auditors report? 11. What is the auditors’ opinion on the financial statements? 12. Does the auditors’ report contain any recommendation to present and potential investors? 13. How much was the auditors’ remuneration? 14. Did the auditors provided any non-audit service to HUL? If yes, how much was the payment for these services? Where is this information available? Why is this information important? 15. What information does HUL provide in items that you have marked as “NFS”? Is the information useful? How, who is the intended audience? Will it be able to understand the information? 16. When was the annual general meeting to be held? What were the items to be discussed? © Narayanaswamy R., (2011), Financial Accounting – A Managerial Perspective, Fourth Edition, PHI Learning Private Limited, New Delhi, p. 59. INCOME STATEMENT Try and find answers to...
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