...Cases are included in many courses in Administrative Studies to give students an appreciation of the hard realities of business and the constraints involved in decision making. By exposure to a variety of situations and diverse problems, the student can experience, to some degree, the challenges and dilemmas of the decision maker. Cases are usually based on real situations. For reasons of privacy and confidentiality, the persons, the companies, and the locations involved are typically disguised. When assigning case analyses, instructors expect that students will: • study the information provided in each case, • attempt to diagnose the nature of the problem or problems involved, • search for alternative ways in which the problems can be resolved, • recommend and justify the course of action that is most likely to be effective. The justification should rely, to a large extent, on theoretical principles. Sometimes students feel disappointed because the cases sometimes do not appear to be “dramatic.” However, because the cases do represent the realities of organizations, they are often likely to be somewhat mundane, at least to the outside observer. Most of the incidents are based on events that were actually faced by managers and their subordinates on a day-today basis. Very often, cases do not contain all the information that the student would like to have. This is often done intentionally, or at least knowingly, by the case writer. In real life, a manager must frequently make decisions...
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...Case analysis:- Skim the case:-read it twice What is required of me and what is my role? Consultant of AL What is the main issue and why is it important to the organization? Fraud and mismanagement Why has the issue arisen, and why now?because al left the co. in middle to complete his studies When does the issue need to be decided? How should I allocate my time on this case? 2. Read the case closely. How do the exhibits fit the case? Which ones are relevant, and which ones are not? What industry does the organization operate in? mortgage business What is the state of the economy?Economy is doing well. What information do I have on competitive factors that are important to my analysis? What are the key organizational factors? (What is the reporting structure, and what are the organization’s goals and objectives? What principles, rules, or values, if any, are at issue? What are the organization’s planning and control systems? Are there any incentive systems that might affec behaviour? Which business functions are critical to success or failure?) Who are the affected stakeholders (investors, employees, managers, customers, suppliers, and members of the public or community)? What are their interests and what motivates them? Who are the readers of any reports that I might prepare? What decisions will be made based on my report? Notes in the case:- Trusted employees to run the business. AL started the co. in 2002 with $40,000. Initially co. was doing well with...
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...Case Analysis Dustin Dabney The Treadway Tire Company Job Dissatisfaction and High Turnover at Lima Tire Plant Objective Ashley Wall, Director Human Resources for one of the plants of The Treadway Tire Company situated in Lima has to submit an effective plan to resolve the issues that are faced in the plant and are impacting the productivity and efficiency of the plant. The major issues to focus here are: ➢ Increase in Employee Turnover resulting into High Cost of Production ➢ No Induction pathway/ plan Case Analysis Briefing The tire plant at Lima is passing through a tough situation as margins and profits have abruptly decreased due to skyrocketing raw material cost and intense global competition. Although there is nothing much that can be done of increasing raw material costs, however the overall costs can be definitely reduced by reducing the employee turnover. As per the facts there are major morale issues in the line-foreman and hourly workers segment and this disease spreading in the entire plant. Now, there are several reasons at fundamental level that have resulted into this high employee turnover: ➢ Employee un-satisfaction The tried and tested approach of management by the line foreman focussed on getting the work done by the workers by hook or by crook. This resulted in decreasing morale of the workers because of unfavourable working environment. The line foreman was not having any authority over the workers, as...
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...Case Analysis 1. Receiving a Holiday Gift 1. For the first case, it is clearly stated that a supplier sends a basket of expensive food stuffs to our home during Christmas. By applying principle of love we would be kind enough to appreciate the basket of expensive foodstuffs given to us. We would thank the supplier for that beautiful card and gift given to us for Christmas. After appreciating the token we would ask him the reason and motive behind such an expensive foodstuff delivery. And based on the suppliers answers we would take the next step. 2. Sales Expense The second case is stating that a purchasing manager would give us their first order, expecting that we will agree to make a donation of P2, 000 to his favorite charity, a local youth sports team. By applying principle of double effect we would not accept this kind of order. The situation here is that if we follow one condition the other is ours automatically. The thing with this case is that the manager is expecting something in return to the first order he would give to us. A donation is given by a person freely and willingly. From all the reasons stated above, we do not agree to have an order by the purchasing manager who is expecting us to make a donation of P2, 000 donations to his favorite charity. 3. Sales Expense Reimbursement This case states that an agent of the Southeast Asia wants us to reimburse the customer executive from the Southeast Asia for all his expenses, including...
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...Case Study Calculations 1a. Direct Education: SNAP-Ed PARTICIPANTS by Age and SNAP Status • For Question 1a, indicate below if you are providing actual unduplicated counts or an estimate of SNAP-Ed direct education participants. _X__ Actual Counts of Participants (unduplicated) ___ Estimated Counts of Participants | | |A |B |C |D |E | |1 |Number of SNAP Recipients in SNAP-Ed | |4,032 |859 |180 |5,071 | |2 |Number of All Other Participants in | |3,448 |329 |132 |3,909 | | |SNAP-Ed | | | | | | |3 |Total Number of SNAP-Ed Participants | |7,480 |1,188 |312 |8,980 | Answers in Table: B1= 3074 + 958 C1=168 + 320 + 293 + 78 B3= 5800 + 1680 C3=216 + 420 +450 +102 B2= B3 – B1 C2= C3 – C1 D1=90 + 90 E1= 4032 + 859 + 180 D3 = 150 + 162 E2= 3448 + 329 + 132 D2= C3 – C1 E3= 7480 + 1188 + 312 F1b. Direct Education: SNAP-Ed CONTACTS by Age and SNAP Status • For Question 1b, indicate below if you are providing actual counts or an estimate of SNAP-Ed direct education contacts. ___ Actual Counts of Contacts __X_ Estimated Counts...
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...Use Case Description Template Use Case Name: Collect new customer information | ID: _ 0002 | Importance Level: High | Primary Actor: new customer | Short Description: This describes how a new customer information is collected when a new customer calls Kanaka Bros to place their vehicle shipment order | Trigger: new patient calls to schedule vehicle shipemntType: External / Temporal | Major Inputs:Description Source New customer information Customer(Includes name, telephone number, address,email) ________________________ ___________ ________________________ ___________________________________ ___________________________________ ___________ | Major Outputs:Description Destination Customer information Customer file______________________ ____________ _______________________ ____________ _______________________ ____________ _______________________ ___________________________________ ____________ | Major Steps Performed 1) When a customer calls check if he/she has shipped their vehicle before with Kanaka Bros. If they have not, then ask them for customer information2) Use this information to update and complete customer’s entry in the customer file | Information for StepsCustomer StatusCustomer nameTelephone numberAddressEmail | Use Case Description Template Use Case Name: customer makes an appointment | ID: _...
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...A Framework for Case Analysis Case analysis is a problem solving process. You are demonstrating in a systematic way how you have defined a key problem/issue, identified plausible, realistic alternatives (not necessarily limited by those suggested in the case), analyzed these alternatives using common criteria, and finally developed a complete set of recommendations. This process challenges your organizational and communication skills as much as your analytical and quantitative skills. Step 1. Situation Analysis. The first step in systematically analyzing an organization's marketing problems is to conduct a situation analysis. This is not part of the written case brief but it is needed before you can begin the problem solving process. Step 2. Define the Problem/Issue. Once you have conducted a thorough situation analysis, you can identify the problem(s) facing the organization. Be careful not to assume that the characters in the case are objective or accurate in identifying the problem or make a rush to judgment about the problem. Step 3. Identify plausible alternatives. What are reasonable options for solving the identified problem? While you should at least initially consider the options discussed in the case, do not assume that these are the best or even appropriate alternatives, especially if these options are not consistent with the problem. Alternatives should be plausible, not "straw men" that are just knocked aside in order to make a bee line for some obvious solution...
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...1. Would a TNA be needed in this situation? Why or why not? If yes, who would you want to talk to? Training Needs Analysis is a formal process required for the purpose of identifying the training gap that is in existence and its related training need. Considering the IMP case analysis, training needs analysis is required since there are different sectors within the organization which require an individual to possess the necessary skills to perform the expected work within that department. In addition, training is also offered to people working within the ‘different sectors’ in that organization despite the fact that equality is not displayed while offering that form of training. Talking to the HR manager at North America International Airport’s about training needs analysis is a good idea since the HR manager is the one with the authority over the individual’s directly concerned with training such as Mr. Pettipas. 2. Based on the case as presented above, what KSAs need to be trained? From the case analysis at IMP, it is evident that there are several knowledge, skills and abilities that have to be addressed during training to all the employees within those departments. Leadership skills need to be addressed since the HR was not able to assist Ms. Dillman in her case which portrayed that he lacked the leadership skills. Technician skills required for the metal sheet shop needs to be trained since Ms. Dillman lacked knowledge on the requirement of a metal sheet shop technician...
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...Cases are the next best thing to being there. They provide a unique view of the organization processes, problems, and opportunities. Case analysis permits the assumption of various roles on the part of a discussant. Thus, you can assume the role of a user or programmer in one instant, and then take on the job of chief executive officer in the next. There are instances where there does not seem to be enough data or information in a case to make a decision. A lack of information and uncertainty are the rule, rather than the exception, in organizational decision making. Make rational assumptions when faced with incomplete and conflicting data. The dialogue between class members serves as an important part of the learning process. Your task is to explore the various issues raised by the case and strategies for addressing them. There will be disagreements. Sometimes there will be large contingents who align against a minority. Such a situation should not be considered a personal attack, but rather a process of intellectual interchange. There is no right or wrong answer for a typical case. There are, however, good and bad case analyses. The way you marshall your arguments, the clarity of your presentation, and the depth of analysis are the key components of case presentations. Be sure to document assumptions made and discuss pitfalls associated with embarking upon a course of action you suggest. Obviously, the first step in the process of analyzing a case is...
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...Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba Case Analysis Alibaba...
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...Summary of a guide to case analysis The guideline provides an overall strategies for us to explore our insights and analysis ability. First of all, it explains the importance of using cases to practice strategic management. Learning by doing is a point that the author points out, which means that students are assumed as a part of the company, and dealing with various situation, solving problems by applying tools and concepts, have the ability to create an action plan. There are 7 key strategies are illustrated. The first strategy is objectives of case analysis. It means in a given case, identifying the company and understanding the company’s current situation first, and do judgments critically, apply the right strategy to lead the firm to success. The point here is discussion, case discussions will bring more opinions to the problem, and it also provides an opportunity for students to develop the skills of managerial judgments and diagnosing the business issues. The second strategy is preparing a case for class discussion. Basically, it requires students be prepared before class, so that students will involve in the class discussion and contribute some reasoned thoughts, views with classmates. Suggestion also provided in the guideline, such as skim the case quickly, read the case thoroughly and so on. The third strategy is participating in class discussion of a case. Students do a lot discussion during the class, the content includes students participate in discussion, and...
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...Tgif Case Analysis In: Business and Management Tgif Case Analysis Danielle Duvall Bus W 430 Chapter 1 TGIF Case Analysis I. Problems A. Macro 1. The major problem is that when employees are drinking too much at a work function, they could get hurt, or even hurt someone else from the result of their actions. 2. Also, as mentioned within the text, they may be growing too quickly. Thus, making these events easily get out of control. B. Micro 1. By ending these TGIF events it could deeply hurt the overall morale of the company. 2. Also, ending these events could dramatically impact their culture negatively, and in turn possibly make it more difficult to recruit great, future talent. II. Causes 1. People are getting out of control and belligerent at the parties. 2. Since it is an event that takes place after work, there is the issue of drinking and then driving home afterwards. 3. Further, as the company continues to grow, more and more people are becoming a part of these celebrations. Thus, it could get out of hand more quickly. III. Systems Affected 1. Quantum Software is affected via their employee atmosphere within the workplace. This is especially true because of their 16 hour work days and 6 day a week schedule. Therefore, the spirit and morale of Quantum will be impacted. 2. New hires are in turn affected, because if the culture is not what it once was, it could become more difficult to get great talent hired. 3. The company as whole is also affected as its employees...
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...Stephanie L. Reyes Introduction to Entrepreneurship M4- Case Analysis- MooBella MooBella 1. What categories of costs would you expect to see in a list of MooBella start-up costs? The categories of costs I would anticipate to see in a list of MooBella start-up costs are: Machine $40k Owner’s salary Employee wages and benefits Computers, internet, telephone, and other technology Promotion, advertising, web site hosting/ marketing Professional services Installation License/permits Insurance Debt service Taxes Maintenance Legal/accounting fees Supplies/ inventory 2. It took nearly 20 years from idea to market for MooBella. Clearly, it had a long development and start-up period. Reflect on the emotional and other nonmonetary factors that were likely involved for Bruce Ginsberg. MooBella was a seemingly simple concept that was technically complex and cost nearly $85 million in investment capital. Ginsberg was faced with many challenges with the research, development and start-up processes. He also faced issues with his ice cream as well where it wasn’t as fresh if it wasn’t sold frequently. Therefore, he developed a made to order product so that it was always fresh. The machines themselves were very costly, costing approximately $40,000 annual per machine or $400 if lease monthly and it took 5 years to develop the computer portion of it alone. 3. What was the mix of funds used by MooBella to get started? Some of the...
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...Danielle Duvall Bus W 430 Chapter 1 TGIF Case Analysis I. Problems A. Macro 1. The major problem is that when employees are drinking too much at a work function, they could get hurt, or even hurt someone else from the result of their actions. 2. Also, as mentioned within the text, they may be growing too quickly. Thus, making these events easily get out of control. B. Micro 1. By ending these TGIF events it could deeply hurt the overall morale of the company. 2. Also, ending these events could dramatically impact their culture negatively, and in turn possibly make it more difficult to recruit great, future talent. II. Causes 1. People are getting out of control and belligerent at the parties. 2. Since it is an event that takes place after work, there is the issue of drinking and then driving home afterwards. 3. Further, as the company continues to grow, more and more people are becoming a part of these celebrations. Thus, it could get out of hand more quickly. III. Systems Affected 1. Quantum Software is affected via their employee atmosphere within the workplace. This is especially true because of their 16 hour work days and 6 day a week schedule. Therefore, the spirit and morale of Quantum will be impacted. 2. New hires are in turn affected, because if the culture is not what it once was, it could become more difficult to get great talent hired. 3. The company as whole is also affected as its employees may become less efficient and productive as they...
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...In the case, a man who goes by the name Moto is sent to Chicago to do business. Here his “responsibility was to hire a contracting company and check on the pricing details.” He works for an auto parts supplier, KKD, who had been researching American contracting companies for the past year and a half. They decided to use Allmack due to it having the best track record. Moto went to meet with a man who worked for the company and was shocked by his rudeness and unprofessional manner. He wasn’t prepared for this and had no idea what to think of it. Also, he was not so used to moving so quickly and rushing around. In America, people are very fast passed and try to get things done as quickly as possible. He presented Mr. Crowell with a gift and he just stated that his daughter would love it. When Crowell said this, Moto should have gone in to a discussion explaining what the dolls meant and the importance of them. This way he could have shown Crowell the value in the gift he was giving him and he would have taken back the comment about his daughter loving them. Throughout the case there are many differences that Moto is shocked by. One of these is the fact that he is used to being called by his last name. He was surprised when Crowell asked for his first name and began calling him by that instead. Also, he wanted proof that the Allmack group was actually as good as they say they are. He asked for records and one of the workers got offended and was wondering why he did not trust them...
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