...meant to be a safe social networking platform and forum for giving and getting advice. I am a moderator on the app, so I help to promote cyber kindness and ensure safety by mediating conflicts and removing offensive content. I am also a QA Tester, so I get to contribute ideas for future builds and test new versions before release. Furthermore, I practice leadership in my physical community, where, since sophomore year, I have been a volunteer tutor for an organization called Math is My Friend, which works to close the achievement gap and improve the math skills of children from lower income families. I believe that this shows leadership in computing, because a main goal is to show kids why it is important to understand math, as math is an essential skill for understanding the algorithms and problem-solving processes which exist within technology’s core. I value the chance I get every Saturday to witness kids’ ingenuity. For example, a sixth grader, Skye, once informed me that you can make your pimples go away by holding a magnet to your face for an...
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...The Economic Impacts Of Fixed Links And Enhanced Ferry Services In The Highlands & Islands Final Report To Highlands & Islands Enterprise May 2007 CONTENTS 1 Introduction 1 2 Review of Evidence 2 3 Issues for Appraisal 17 Appendix: Bibliography Economic Impacts Of Fixed Links And Enhanced Ferry Services In The Highlands & Islands: Final Report ________________________________________________________________________ 1 INTRODUCTION This is the final report for research into the economic impacts of fixed links and enhanced ferry services in the Highlands & Islands. It was undertaken on behalf of Highlands & Islands Enterprise (HIE) during April and May 2007. 1.1 OBJECTIVES The objectives of the research were to: • • 1.2 Examine existing evidence regarding the impacts of transport investment in the Highlands & Islands. This was to focus on the more remote parts of the region where transport infrastructure and services tend to be less well developed; and Based on the review of evidence, identify and analyse a number of issues relating to the appraisal of transport projects in more remote parts of the Highlands & Islands. METHOD The research was undertaken through: • • • • 1.3 A review of existing research reports that have evaluated the impacts of transport projects in the Highlands & Islands. Where possible, updating these reports with data on recent traffic flows. A brief review of general...
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...The Future of Energy: Guiding Decisions with Evidence SC300 October 16, 2012 Kaplan University The Future of Energy: Guiding Decisions with Evidence Here in my home I try and do what I can to conserve energy. I use a low flow water head on my shower and I rarely use the bathtub. I keep my water heater set at 120 degrees. I buy only compact florescent bulbs for my lights. I keep my thermostat no higher than 68 degrees, even if that means wearing hoodies inside when it feels chilly. There are other things I should do to conserve. I need to add more insulation to my attic, turn off my electronic devices when not in use, and upgrade some of my appliances to newer energy efficient ones. (I did just upgrade my washer and dryer). On an average day it is amazing to think of the energy that I use. My cell phone, which I have to recharge, is my alarm clock. I use the water heater when I shower. My furnace heats the house now that it’s gotten colder out. I use my stove or microwave to make something to eat. The refrigerator keeps my food cold. I use my computer to do my homework on. I have to drive myself to work because there is no public transportation where I live. I do not have central air conditioning in my home, and although I have window a/c units, I really try and not use them. Luckily my house sits where trees do most of the shading during the summer months. Over the course of a year my energy needs vary very little. The only difference is not using...
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...SERVICE DELIVERY AND CUSTOMER SATISFACTION IN THE NIGERIAN BANKING INDUSTRY (A STUDY OF GUARANTY TRUST BANK PLC AND SKYE BANK PLC) BY ABDULLAHI, RUKAYAT OPEMIPO MATRIC NO: 101003311 A PROJECT SUBMITTED TO THE DISTANCE LEARNING INSTITUTE, UNIVERSITY OF LAGOS, AKOKA IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE BARCHELOR DEGREE IN BUSINESS ADMINISTRATION (B.Sc.), BUSINESS ADMINISTARTION OF UNIVERSITY OF LAGOS. DECEMBER, 2015. CERTIFICATION This is to certify that this research project titled “Service Delivery and Customer Satisfaction in the Nigerian Banking Industry” was written by ABDULLAHI, RUKAYAT OPEMIPO with the matriculation number 101003311 under my supervision. -------------------------------------------- --------------------------- MR OLAREWAJU, A.D Date Project Supervisor DEDICATION This research work is dedicated to the Almighty Allah, the Omniscience- the giver of knowledge. To my family. ACKNOWLEDGEMENT In the course of this research work, I am greatly indebted to a host of people who in a way of their moral and intellectual support, have made the success of this project. I cannot but express my gratitude to God Almighty, the giver of wisdom, who has granted me the opportunity, wisdom and knowledge to complete this programme despite many huddles and challenges of life. My special...
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...Chapter One INTRODUCTION BACKGROUND OF THE STUDY The concept of quality has existed for many years, though its meaning has changed dramatically and evolved over time. In the early twentieth century, quality management meant inspecting products to ensure that they met specifications. In the 1940s, during World War II, quality became more statistical in nature. Statistical sampling techniques were used to evaluate quality, and quality control charts were used to monitor the production process. In the 1960s, with the help of so-called “quality expert,” the concept took on a broader meaning. Quality began to be viewed as something that encompassed the entire organization, not only the production process. Since all functions were responsible for product quality and all shared the costs of poor quality, quality was seen as a concept that affected the entire organization. Before the dramatic change, quality was still viewed as something that needed to be inspected and corrected. To survive, companies had to make major changes in their quality programs. Many hired consultants and instituted quality training programs for their employees. A new concept of quality was emerging. One result is that quality began to have a strategic meaning. Today, successful companies understand that quality provides a competitive advantage. They put the customer first and define quality as meeting or exceeding customer expectations. Competition based on quality has grown in importance and has generated...
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...Oceanic Bank Gambia Limited, a subsidiary of its parent company in Nigeria has began winding up its operations in The Gambia, following its failure to meet the Central Bank of the Gambia [CBG] minimum capital requirement of D150 million. The move came after the CBG issued a press release Monday stating that "13 of the 14 banks operating in The Gambia have met the minimum requirement as at the deadline of December 31st 2010". This reporter visited the Oceanic Bank Head Office on Kairaba Avenue Tuesday morning, where he saw a long queue of anxious customers waiting to withdraw their monies. Staff of the bank, who are now in a complete dilemma as a result of this unexpected development, were trying their best to attend to the customers. However, it was observed that customers were getting their monies without much difficulty. In a chat with this reporter, the head of Corporate Communications of the defunct bank, Thomas Kojo Quayson, explained that the move to "go for a voluntary liquidation" has nothing much to do with the Oceanic Bank Gambia Limited, but the Oceanic Bank International in Nigeria that had a universal license, but has now decided to opt for a national banking license, hence could not operate subsidiaries. He said: "Last year, there was a directive issued by the Central Bank of Nigeria that all banks in Nigeria should choose to either be a regional bank, a national bank or to be an international bank. Oceanic Bank before under the Universal Banking License had subsidiaries...
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...------------------------------------------------- Ensō Zen art exemplifies the Zen ideals of simplicity and spontaneity, and most often takes the form of calligraphy and simple ink drawings. The Zen circle, a popular motif in Zen art, represents the entire universe in a single, perfect stroke. Although simple, images like this are difficult to paint successfully and thus must be done with a clear mind focused on the task. Abhaya Mudra (Gesture of Fearlessness) Abhaya in Sanskrit means fearlessness, and the abhaya mudra symbolizes protection, peace, and the dispelling of fear. The gesture is made with the right hand raised to shoulder height, arm bent, and palm facing outward. The gesture is an ancient one, demonstrating that the hand is empty of weapons and thus indicating friendship and peace. To western eyes, it looks like the gesture meaning "stop." In both cases, the gesture implies fearlessness before a potential enemy. In Buddhism, the gesture is a symbol of the fearlessness—and thus the spiritual power—of the Buddha or bodhisattva who makes it. According to Buddhist tradition, the historical Buddha made this gesture immediately after gaining enlightenment. And later, when the historical Buddha was about to be attacked by an angry elephant, he held up his hand in the fearlessness gesture and immediately calmed it. The gesture of fearlessness is is only seen on Buddhas or boddhisatvas and appears most commonly in standing images. In Thailand and Laos, the abhaya...
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...Assessment 3.1 Social and Environmental Component Evaluation of Woolworths Limited’s Corporate Responsibility Report Skye Childs 2095183 Dan Francis-Staite 2113169 Emma Welsh 2138113 Contents: Title page 1 Content page 2 1.0 Executive Summary 3 2.0 Stakeholders outline 6 3.0 Sustainability assessment: 10 3.1 Social 10 3.2 Environmental 12 4.0 Bottom of the Pyramid Market Engagement: 15 5.0 United Nations Global Compact Principles (UNGC): 16 6.0 Social & Environmental Issues 17 7.0 Recommendations 21 8.0 Conclusion 23 9.0 Appendix 25 10.0 References 36 1.0 Executive Summary This report contains an evaluation of the sustainability of Woolworths Limited’s 2015 Corporate Responsibility report. To identify how effectively Woolworths managed stakeholders, we briefly outlined them and applied the ‘Freeman’ model. We also categorized them using the ‘Fassin’ model to identify stakeholders, stakewatchers and stakekeepers. As a large corporation, Woolworths prioritises it’s engagement with stakeholders that contribute to the economic bottom-line. Large investment into suppliers at each stage of the supply-chain coupled with the company’s capability to consistently purchase large quantities of inventory results in strong relationships with suppliers. Woolworths is effectively able to demand, achieve and maintain very low prices. This significantly...
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...interdisciplinary or integrated theory that captures tile contributions that can be made from the many explanatory approaches that have emerged over the last one hundred years. This move towards integrated or interdisciplinary theory represents a new stage of development in the field and requires a careful reassessment of the perspectives that have formed the core of criminological thought.[1] Each era of social and political turmoil has produced profound changes in people’s lives. Perhaps no such era was as significant for criminology as the 1960s. A society with conservative values was shaken out of its complacency when young people, blacks, women and other disadvantaged groups demanded a part in the shaping of national policy. They saw the gaps between philosophical political demands and reality: Blacks had little opportunity to advance women were kept in an inferior status; old politicians made wars in which the young had to die. Rebellion broke out, and some criminologists joined the revolution.[2] These criminologists turned away from theories that explained crime by characteristics of the offender or of the social structure. They set out to demonstrate that individuals become criminals because of what with power, especially those in the criminal justice system, do. Their explanations largely reject the consensus model of crime, on which all earlier theories rested. Their theories not only question the traditional explanations of the creation and enforcement of the criminal...
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...Study Unit Writing Sentences and Paragraphs Preview Preview In this study unit, you’ll take all the information and skills you’ve acquired so far and use them to practice writing complete, correct sentences and well-organized, coherent paragraphs. You have the tools—the parts of speech; correct spelling, punctuation, and capitalization; and good grammar— to construct and use a variety of sentence types. You’ve studied the uses of modifiers, tone, and form, so you can reach the people you’re addressing. You’ve also learned to write to your audience, whether you’re sending out a basic business letter, convincing a group to accept your recommendations, or presenting a research report. Now we’ll begin to put it all together. By learning how to express yourself in correct sentences and to recognize common errors, your basic communications skills will significantly improve. By learning to focus on your topic, organize your ideas, use transitions, and write an effective conclusion, you’ll write consistently stronger paragraphs, letters, essays, and reports. This, in turn, will increase your professionalism and open doors to future success. When you complete this study unit, you’ll be able to • Compose sentences correctly • Use various sentence structures and types • Recognize and correct fragments and run-on sentences • Construct unified, coherent paragraphs • Connect paragraphs to build a well-organized, logical document ...
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...CROSSING THE CHASM. Copyright © 1991 by Geoffrey A. Moore. All rights reserved under International and Pan-American Copyright Conventions. By payment of the required fees, you have been granted the non-exclusive, non-transferable right to access and read the text of this e-book on-screen. No part of this text may be reproduced, transmitted, downloaded, decompiled, reverse engineered, or stored in or introduced into any information storage and retrieval system, in any form or by any means, whether electronic or mechanical, now known or hereinafter invented, without the express written permission of PerfectBound™. PerfectBound ™ and the PerfectBound™ logo are trademarks of HarperCollins Publishers. Adobe Acrobat E-Book Reader edition v 1. October 2001 ISBN 0-06-018987-8 The original hardcover edition of this book was published in 1991 by HarperBusiness, a division of HarperCollins Publishers. 10 9 8 7 6 5 4 3 2 1 To Marie Contents PREFACE TO THE REVISED EDITION FOREWORD ACKNOWLEDGMENTS PART I Discovering the Chasm INTRODUCTION If Bill Gates Can Be a Billionaire 1 High-Tech Marketing Illusion 2 High-Tech Marketing Enlightenment PART II Crossing the Chasm 3 The D-Day Analogy v vi Contents 4 5 6 7 Target the Point of Attack Assemble the Invasion Force Define the Battle Launch the Invasion CONCLUSION Getting Beyond the Chasm About the Author Credits About the Publisher Front Cover Preface to the Revised Edition “Obiwan Kenobi,” says Sir...
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...WORKING PAPER NO. 85 ANTI DUMPING LAW AND PRACTICE: AN INDIAN PERSPECTIVE ARADHNA AGGARWAL APRIL, 2002 INDIAN COUNCIL FOR RESEARCH ON INTERNATIONAL ECONOMIC RELATIONS Core-6A, 4th Floor, India Habitat Centre, Lodi Road, New Delhi-110 003 Contents Foreword ................................................................................................................................ i I II Introduction ................................................................................................................1 Antidumping Law and Practice : Economic Perspectives .........................................4 II.1 II.2 II.3 II.4 Consumer welfare argument.....................................................................................6 Strategic Trade Policy Argument ...........................................................................21 Optimal Tariff Argument........................................................................................24 Political Economy Argument : Preliminary Evidence............................................29 III Anti Dumping Law and Practice : Legal Perspectives............................................33 III.1 III.2. III.3 Methodological Aspects .........................................................................................33 Other Procedural Issues ..........................................................................................56 Institutional aspects ...................................
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...500 extraordinary islands G R E E N L A N D Beaufort Sea Baffin Bay vi Da i tra sS t a nm De it Stra rk Hudson Bay Gulf of Alaska Vancouver Portland C A N A D A Calgary Winnipeg Newfoundland Quebec Minneapolis UNITED STATES San Francisco Los Angeles San Diego Phoenix Dallas Ottawa Montreal ChicagoDetroitToronto Boston New York OF AMERICA Philadelphia Washington DC St. Louis Atlanta New Orleans Houston Monterrey NORTH AT L A N T I C OCEAN MEXICO Guadalajara Mexico City Gulf of Mexico Miami Havana CUBA GUATEMALA HONDURAS b e a n Sea EL SALVADOR NICARAGUA Managua BAHAMAS DOMINICAN REPUBLIC JAMAICA San Juan HAITI BELIZE C a r PUERTO RICO ib TRINIDAD & Caracas N TOBAGO A COSTA RICA IA M PANAMA VENEZUELA UYANRINA H GU C U G Medellín A PAC I F I C OCEAN Galapagos Islands COLOMBIA ECUADOR Bogotá Cali S FR EN Belém Recife Lima BR A Z I L PERU La Paz Brasélia Salvador Belo Horizonte Rio de Janeiro ~ Sao Paulo BOLIVIA PARAGUAY CHILE Cordoba Santiago Pôrto Alegre URUGUAY Montevideo Buenos Aires ARGENTINA FALKLAND/MALVINAS ISLANDS South Georgia extraordinary islands 1st Edition 500 By Julie Duchaine, Holly Hughes, Alexis Lipsitz Flippin, and Sylvie Murphy Contents Chapter 1 Beachcomber Islands . . . . . . . . . . . . . . . 1 Aquatic Playgrounds 2 Island Hopping the Turks & Caicos: Barefoot Luxury 12 Life’s a Beach 14 Unvarnished & Unspoiled 21 Sailing...
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...Mantesh TABLE OF CONTENTS Cure Tooth Decay Book Description Foreword By Timothy Gallagher D.D.S. President of the Holistic Dental Association Introduction 100% Real Dental Healing Testimonials Leroy from Utah Ms. Steuernol from Alberta , Canada Mike from Ashland , Oregon Pioneering Tooth Cavity Remineralization CHAPTER 1 DENTISTRY'S INABILITY TO CURE CAVITIES Reaffirm Your Choice to Cure Your Cavities The Real Cause of Cavities Remembering Your Connection Fear of the Dentist How Conventional Dentistry Works Micro-organisms Conventional Dentistry’s Losing Battle Against Bacteria The Failure of Conventional Dentistry Chapter 1 References CHAPTER 2 DENTIST WESTON PRICE DISCOVERS THE CURE Lack of Nutrition is the Cause of Physical Degeneration The Healthy People of the Loetschental Valley, Switzerland Modern Swiss were Losing Their Health The Healthy People of the Outer Hebrides Gaelics on Modern Foods are Losing Their Health Genetics and Tooth Decay Aborigines of Australia Nutritive Values of Diets Compared Fat-soluble Vitamins and Activators Mantesh Why Tooth Decay with Modern Civilization? Weston Price's Tooth Decay Curing Protocol Dr. Price's Protocol Summarized Chapter 2 References CHAPTER 3 MAKE YOUR TEETH STRONG WITH FAT-SOLUBLE VITAMINS How Teeth Remineralize 101 Hormones and Tooth Decay Cholesterol The Miracle of Vitamin D Vital Fat-Soluble Vitamin A Cod Liver Oil Heals Cavities Weston Price’s Activator X More Fat-Soluble...
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...Also by J.K. Rowling Harry Potter and the Philosopher’s Stone Harry Potter and the Chamber of Secrets Harry Potter and the Prisoner of Azkaban Harry Potter and the Goblet of Fire Harry Potter and the Order of the Phoenix Harry Potter and the Half-Blood Prince Harry Potter and the Deathly Hallows (in Latin) Harry Potter and the Philosopher’s Stone Harry Potter and the Chamber of Secrets (in Welsh, Ancient Greek and Irish) Harry Potter and the Philosopher’s Stone Fantastic Beasts and Where to Find Them Quidditch Through the Ages The Tales of Beedle the Bard Copyright First published in Great Britain in 2012 by Little, Brown and Hachette Digital Copyright © J.K. Rowling 2012 The moral right of the author has been asserted. All characters and events in this publication, other than those clearly in the public domain, are fictitious and any resemblance to real persons, living or dead, is purely coincidental. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior permission in writing of the publisher, nor be otherwise circulated in any form of binding or cover than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser. ‘Umbrella’: Written by Terius Nash, Christopher ‘Tricky’ Stewart, Shawn Carter and Thaddis Harrell © 2007 by 2082 Music Publishing (ASCAP)/Songs of Peer, Ltd. (ASCAP)/March Ninth Music...
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