...5786web.qxd_kp 7/29/04 01:12 PM Page 1 C A S E S T U DY NEXT-DAY AIR SERVICE This is the beginning of a cumulative case study about a fictitious firm we call Next-Day Air Service (NDAS). The case study begins here in Chapter 1 and continues throughout the rest of the book. It requires you to complete tasks that are related to topics covered in each corresponding chapter of the text. The end of each chapter contains the case narrative, related figures, and a set of questions and problems. These do not have one unique solution. There are too many alternatives when dealing with LANs, WANs, MANs, BNs, and the Internet, so a reallife network design and development problem can have several workable answers. As with any real-life problem with ambiguities or unresolved considerations, you must make your own assumptions. Feel free to read ahead or use the index to find related subjects that support your recommendations. Your instructor may provide additional guidelines regarding report formats, Web and library resources, key assumptions, and the like for the various questions and problems presented in this case study. Be sure to provide adequate justification for any recommendations you make. (NDAS) was founded in 1985 to compete in the expanding market for overnight package deliveries. NDAS provides local pickup and delivery of these parcels and other small freight items. The founders initially restricted their efforts to the rapidly growing central Florida region. To support...
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...specifications are subject to change without notice. IMPORTANT INFORMATION Particularly important information is distinguished in this manual by the following notations. The Safety Alert Symbol means ATTENTION! BECOME ALERT! YOUR SAFETY IS INVOLVED! Failure to follow WARNING instructions could result in severe injury or death to the motorcycle operator, a bystander or a person inspecting or repairing the motorcycle. CAUTION: NOTE: A CAUTION indicates special precautions that must be taken to avoid damage to the motorcycle. A NOTE provides key information to make procedures easier or clearer. EB002000 HOW TO USE THIS MANUAL MANUAL ORGANIZATION This manual consists of chapters for the main categories of subjects. (See “Illustrated symbols”) 1st title 1 : This is the title of the chapter with its symbol in the upper...
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... Controlling16 Appraising and Rewarding17 Operations Management and Plans17 Operations Control18 CONCLUSION18 REFERENCES20 INTRODUCTIONIn 1947 President Harry S. Truman signed the National Security act, which created the United States Air Force. Since then, the USAF has revolutionized the technology, and tactics we use to protect this country. The Air Force played a pivotal role in World War II, Vietnam, and the Iraq War and in securing our borders. The US Air Force has become one of the most detailed, organized and efficient bodies, managed by top minds. It undertakes its responsibilities through different channels while ensuring that its work force remains dedicated, focused and competent to serve the nation. The Air Force is managed through several departments with comprehensively outlined responsibilities. Each of the bodies associated with the management of the Air Force has well specified details and identifies individuals with unique abilities and character to perform the demanding duties of managing the security of the nation. The Air Force has distinct characteristics in terms of its management. Just like any other organization, it has different departments with specific roles to play. There are qualified personnel in charge of ensuring the daily operations of the Air Force are fulfilled. In the Air Force, there is emphasis on the diversity of employees and how it can be managed. The...
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...Inexperienced Leadership | Chapter 1 Introduction Overview of Organization The Logistics Squadron is a consolidated logistics squadron providing supply, vehicle and readiness support to the Wing, tenant units and agencies. The guiding principles utilized in the performance of the organization are as follows; a. Mission Statement: A military organization dedicated to providing logistical support to our Joint Service Community. b. Vision Statement: Provide quality service to our customers in support of their missions. c. Values: Integrity, Accountability, Teamwork and Excellence. The squadron provides direction and management of base logistics processes related to cargo mapping, equipment, fueling operations, vehicle dispatch and deployment planning. The function of the squadron is to manage the overall supplies of the wing and effectively manage its inventories. It is a part of the Air National Guard, Wing with over 150 personnel encompassing, active military, traditional guardsmen and civilians. The Logistics Readiness Officer who: a. Provides oversight of the internal storage and external shipping of logistics supply activities for the Wing b. Is responsible for managing and staffing the Material Management Flight for the logistics supply and information sections c. Actively oversees and manages proper implementation of unit programs for supply and the issue of all mobility bag assets d. Administers procedures...
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.................................................7 QUESTION…………………………………………………………………………………8 CHAPTER 1: INTRODUCTION...............................................................…..............10 1.1 Introduction………..……………………………...……..….................................10 CHAPTER 2: BUSINESS AND ENVIRONMENTAL ETHICS..……………….….…12 2.1 Definition of Business………………….. .........................................................12 2.2 Definition of Business Ethics………….. .........................................................13 2.3 Definition of Environmental Ethics..….. .........................................................15 2.4 Conflict between Business and Environmental Ethics………………………..15 2.5 The Relationship between Business and Environmental Ethics…………….24 2.6 Benefits of Ethics for Business………………………………………………….25 2.7 Problems of Business Ethics……………………………………………………25 CHAPTER 3: SUPER CHEM COMPANY…............................................................27 3.1 Introduction to Super Chem……………………………...................................27 3.2 Product Ranges………………………………………………………………….27 3.3 Process Development Services……………………………………………......28 3.4 The Issues………………………………………………………………………..29 3.5 Possible Solution………………………………………………………………...29 3.6 The Pollution Cause by Super Chem………………………………………….30 3.6.1 Water Pollution…………………………………………………………..30 3.6.2 Air Pollution………………………………………………………….…...31 3.6.3 Sound Pollution………………………………………………………….33 3.7...
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...Chapter 1 Introduction Overview of Organization The ABC Logistics Squadron is a consolidated logistics squadron providing supply, vehicle and readiness support to the ABC Wing, tenant units and agencies. The guiding principles utilized in the performance of the organization are as follows; a. Mission Statement: A military organization dedicated to providing logistical support to our Joint Service Community. b. Vision Statement: Provide quality service to our customers in support of their missions. c. Values: Integrity, Accountability, Teamwork and Excellence. The squadron provides direction and management of base logistics processes related to cargo mapping, equipment, fueling operations, vehicle dispatch and deployment planning. The function of the squadron is to manage the overall supplies of the wing and effectively manage its inventories. It is a part of the Air National Guard, ABC Wing with over 150 personnel encompassing, active military, traditional guardsmen and civilians. Currently, I am the Logistics Readiness Officer who: a. Provides oversight of the internal storage and external shipping of logistics supply activities for the ABC Wing b. Is responsible for managing and staffing the Material Management Flight for the logistics supply and information sections c. Actively oversees and manages proper implementation of unit programs for supply and the issue of all mobility bag assets d. Administers procedures, programming and staffing of individuals...
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...Using Supply and Demand 5 A f t e r r e a d i n g t h i s c h a p t e r, y o u s h o u l d b e a b l e t o : Show the effect of a shift in demand and supply on equilibrium price and quantity. Explain real-world events using supply and demand. Demonstrate the effect of a price ceiling and a price floor on a market. Explain the effect of taxes, tariffs, and quotas on equilibrium price and quantity. State the limitations of demand and supply analysis. State six roles of government. It is by invisible hands that we are bent and tortured worst. Nietzsche I n the last chapter we introduced you to the concepts of supply and demand. In this chapter we will (1) show you the power of supply and demand, (2) show you how the invisible hand interacts with social and political forces to change the outcome of supply and demand analysis; and (3) discuss how one must adjust supply and demand analysis with other issues kept at the back of one’s mind. THE POWER OF SUPPLY AND DEMAND To ensure that you understand the supply and demand graphs throughout the book, and can apply them, let’s go through an example. Figure 5-1(a) deals with an increase in demand. Figure 5-1(b) deals with a decrease in supply. 104 USING SUPPLY AND DEMAND s CHAPTER 5 105 Figure 5-1 (a and b) SHIFTS IN SUPPLY AND DEMAND When there is an increase in demand (the demand curve shifts outward), there is upward pressure on the price, as shown in (a). If demand increases from D0 to D1, the quantity of...
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...How did the deregulation of air transportation in Europe foster entrepreneurial behavior and innovation in the European airline industry over the last twenty years? Case studies: SAS Airline & Ryanair Master Thesis in Entrepreneurship and Dynamic Business Contexts Spring 2007 Supervisor: Håkan Bohman Entrepreneurship Master Program Authors: Gilles Helterlin and Nuno Ramalho Acknowledgements We would like to express our gratitude to all who have contributed to the realization of this Master Thesis. A warm thank to our supervisor, Håkan Bohman from USBE (Umeå School of Business), for his guidance, his precious help and his advises during the last months. To Mr. Lundvall, from LFV (Luftfartsverket), Mr. Valinger from Scandinavian Airline and Mr. Wilsberg from SAS Braathens, Jessica Eriksson and Thomas Pettersson from USBE, thank you for your availability, willingness in answering our questions and for their so precious collaboration with interviews, comments and suggestions. Thank you also Sweden for the wonderful moments we have spent here. We will never forget your nature (your elks), your cold winter (-30°C), your long nights in winter and your short nights in late spring!! It has been a great experience and adventure up there in Northern Sweden!! We will miss you… Finally we would like to thank particularly the Studentexpedition for its kindness, without forgetting our family and friends (from Sweden, France, Portugal and Greece) for their everlasting daily support...
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...United Breaks Guitars In March 2008, Dave Carroll, a musician from Halifax, NS and his band, the Sons of Maxwell, traveled from Halifax to Nebraska via O’Hare airport in Chicago. What happened on the journey became the subject of outrage, embarrassment, amusement, and transformed Carroll from country singer to customer service guru. Carroll claimed that his guitar was severely damaged by United Airlines baggage handlers at O’Hare. His attempts to pursue a damage claim with United having been frustrated, he posted two amusing videos about the incident on YouTube. The overwhelming response raised questions about brands and the nature of marketing communications in the internet age. The Incident and Carroll’s Response In Carroll’s own words, what happened was as follows: “In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-‐ week tour and my Taylor guitar was witnessed...
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...7 Air Brakes What You’ll Learn After reading this chapter you will be able to: identify the components of an air brake system explain how an S-cam foundation brake works describe what happens when one or more air brake system components fail explain how trailer brakes are applied Why Air Brakes? Air brakes are used on heavy vehicles for a number of reasons: • Air brake systems use a much greater force to apply the brakes than hydraulic braking systems do. This greater force is needed to cope with the heavy loads of commercial vehicles. Air brake systems are more tolerant to small leaks. The smallest leak in a hydraulic system could result in brake failure. An air brake system includes a compressor to generate more compressed air as needed. Air brakes are used on heavy vehicles because they have proven they are capable of stopping these vehicles safely. • • 153 Chapter 7 Basic Air Brake Components The basic components of a simple air brake system showing the brakes applied. This diagram shows the components that are used to make the simplest possible air brake system: • • • • • A compressor to pump air, with a governor to control the compressor. Air lines to allow the pressurized air to flow between the air brake system components. A reservoir to store the compressed air. A brake pedal (usually called a foot valve) to apply the brakes by directing compressed air from the reservoir to the brakes. Foundation brakes, including brake chambers, slack adjusters...
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...Case Solutions Fundamentals of Corporate Finance Ross, Westerfield, and Jordan 9th edition CHAPTER 1 THE McGEE CAKE COMPANY 1. The advantages to a LLC are: 1) Reduction of personal liability. A sole proprietor has unlimited liability, which can include the potential loss of all personal assets. 2) Taxes. Forming an LLC may mean that more expenses can be considered business expenses and be deducted from the company’s income. 3) Improved credibility. The business may have increased credibility in the business world compared to a sole proprietorship. 4) Ability to attract investment. Corporations, even LLCs, can raise capital through the sale of equity. 5) Continuous life. Sole proprietorships have a limited life, while corporations have a potentially perpetual life. 6) Transfer of ownership. It is easier to transfer ownership in a corporation through the sale of stock. The biggest disadvantage is the potential cost, although the cost of forming a LLC can be relatively small. There are also other potential costs, including more expansive record-keeping. 2. Forming a corporation has the same advantages as forming a LLC, but the costs are likely to be higher. 3. As a small company, changing to a LLC is probably the most advantageous decision at the current time. If the company grows, and Doc and Lyn are willing to sell more equity ownership, the company can reorganize as a corporation at a later date. Additionally, forming a LLC is likely to...
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...Katarina Matolek, Mauricio Sanchez, Sabrina Stoll, Sonya Kahn, Jennie Lo, Yvette Basica, Marc Basica, and Laura Tien. © Copyright 2009 by Barron’s Educational Series, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means without the written permission of the copyright owner. Address all inquiries to: Barron’s Educational Series, Inc. 250 Wireless Boulevard Hauppauge, NY 11788 www.barronseduc.com ISBN-13: 978-0-7641-4185-0 (book only) ISBN-10: 0-7641-4185-6 (book only) ISBN-13: 978-0-7641-9582-2 (book & CD package) ISBN-10: 0-7641-9582-4 (book & CD package) Library of Congress Control Number 2008938576 Printed in the United States of America 987654321 Contents Introduction vi Chapter 1: The Vowel Sounds 1 Main Vowel Sounds of American English 1 Production of Vowels 2 /i/ as in...
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...High Speed Rails 3 Chapter I - Introduction 3 I.1 Statement of the Problem 3 I.2 Question of the Study 3 I.3 Objective of the Paper 3 I. 4 Significance of the Study 4 Chapter II - Literature Review 4 II.1 Introduction and a Short Page of History 4 II.2 What is it exactly? A Definition 5 II. 3 What Are the Costs? 6 II. 4 Advantages of High-Speed Rails 8 II. 5 Disadvantages of High-Speed Rails 12 II. 6 Pollution 13 Chapter III – Methodology 18 Chapter IV – Findings 18 Chapter V – Conclusion 21 Abstract Technological developments are always meant to ease humans’ lives, in terms of commodity, and to offer performing solutions for their needs. However, often the technological developments are working in the benefit of humankind evolution, but in the detriment of the nature. High-speed rails are a model of such solutions, meant to improve humans’ lives. Their high speeds (between 200 and 431 km/hour), and their easy boarding (the time spent in boarding is less than 30 minutes, depending on the travelling class), transform the meaning of travelling, making it a real experience. Moreover, the high-speed rails lead to indirect benefits such as allowing the possibility to travel for business purposes, or to working relocation. On the other hand, indirectly, high-speed rails create negative outcomes: urban agglomerations because of this efficient transportation mode, automatically lead to people deserting the rural regions, for finding job in urban areas, and...
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...BIOFUELS 50 QUESTIONS AND ANSWERS ABOUT THIS NEW MARKET Ministério das Minas e Energia BIOFUELS 50 QUESTIONS AND ANSWERS ABOUT THIS NEW MARKET Presentation T he history of biofuels in Brazil began with pioneering tests carried out between 1905 and 1925 with ethanol. In 1931, the Brazilian Government passed a decree which obliged the mixing of 5% of alcohol in gasoline imported in to the country; seven years later, Decree-Law No. 737 extended the obligation of mixing 5% of alcohol also to gasoline produced within Brazil. In the 60s, the discovery of vast oil reserves in the Middle East lessened the world’s interest in biofuels. However, with the first world oil crisis in 1973, the search for new energy sources restarted. In 1975, Brazil launched the National Alcohol Program (known as Proálcool) – the largest program for the commercial use of biomass for energy purposes in the world. Two years later, Professor Expedito Parente, of the Ceará Federal University, discovered biodiesel made from cotton oil and, in 1980, he registered the first world wide biodiesel patent, now in the public domain. Throughout the world, with the passing of the years and the intermittent energy crises, associated to a greater demand for fossil fuels, new and strong stimuli emerged for the development of production technologies both for ethanol and biodiesel. These two products are starting to have a leading role in the world’s energy matrix and in the international fuel market. Thanks...
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...Excise Valuation (Determination of Price of Excisable Goods) Rules, 2000 (CEV) w.e.f 1/7/2000 Central Excise Rules (CER) Taxable Event and Liability for Excise duty-Entry No. 84 of List I (VII) Taxable Event Manufacture or Production of Goods in India Liability to Pay Arise on Removal of excisable goods from factory Basic conditions for levy of Excise Duty o Duty is on Goods i.e. must be movable and marketable o Goods must be excisable i.e. be mentioned in CETA o Ownership 12/23/2011 3 CA Bimal Jain Central Excise - Overview Excisable Goods S. 2(d) of CEA – Goods specified in Ist & 2nd Schedule to CETA as being subject to duty. Goods includes any article, material or substance, capable of being bought & sold for consideration & deemed to be marketable. o Excisable Vs. Non-excisable/ Exempted Goods o Goods – Immovable, P&M erected at Site Marketable – Capable of being sold UOI v. Delhi Cloth Mills - AIR 1963 SC 791 (SC 5 member Constitution bench) o Every thing that is sold is not 'marketable‘ o Marketability to be decided on the basis of the state in which it is produced as such o Mere mention in Tariff is not enough - Bhor Industries Ltd. v. CCE (1989) 40 ELT 280 (SC) 12/23/2011 4 CA Bimal Jain Central Excise - Overview Manufacture or Produced - defined by various decisions of Court as New and identifiable product must emerge as a result of...
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