A STUDY OF HOW LEADERSHIP STYLE AND ORGANIZATIONAL CULTURE

INFLUENCE EMPLOYEE SATISFACTION

(A CASE STUDY AT PRIVATE HIGHER EDUCATIONAL INSTITUTIONS
IN TERENGGANU)

LECTURER

PROF. MADYA NORUDIN MANSOR

TEAM MEMBERS

MOHD FAIZAL JAAFAR 2011392489
WAN RAMLA WAN NAWANG 2011343575

NORAINI BINTI AMMRAN 2011952075

NAZREEN BEGUM NAJIBULLAH KHAN 2011545767

ACKNOWLEDGEMENT

“In the name of Allah, Most Gracious, Most Merciful”

Assalamualaikum W.B

First of all, we would like to put our hands together to thank our lecturer Prof. Madya Norudin Mansor for his continuous support and guidance in preparing this project. The purpose of this project is to apply organizational behavior elements in the real world by conducting a survey at one of the higher institution learning organization. Besides, we also would like to thank to En Hamdan who has help us to install the SPSS software which we used as tool for data analysis. We also would like to thank to the Private Higher Educational Institutions in Terengganu for giving us the opportunity to conduct the survey. Lastly, special thank to our team members of EMBA for their support.

TABLE OF CONTENT

NO | TITLE | PAGE NUMBER | 1. | CHAPTER 1: INTRODUCTION | | 2. | CHAPTER 2: LITERATURE REVIEW | | 3. | CHAPTER 3: METHODOLOGY | | 4. | CHAPTER 4: DATA ANALYSIS AND FINDINGS | | 5. | CHAPTER 5: DISCUSSION AND CONCLUSION | | 6. | CHAPTER 6: RECOMMENDATION | | 7. | REFERENCES | | 8. | APPENDIX | |

ABSTRACT

The purpose of this study was to investigate the relationship between leadership style and organizational culture towards employee satisfaction. The roles of leader and organizational culture haveexpanded over time and cover wide spectrum of the organization. Employees’ satisfaction also enhances a new identity in the current organization. A set of