...interpretations: This week, we learn that resonant managers zero in on employee emotions, feelings and attitudes. The “soft side” of management is important, it is important to manage both your emotions and the emotions of your subordinates. In Toxic Emotions at Work, the author recognizes that there are times when organizations and leaders cause pain. This pain can be either intentional or unintentional. Frost says, “organizations by their very nature create a regular supply of emotional pain” (p. 245). Compassionate managers need skills to be efficient toxin handlers. Paying attention to the types of questions and musing over how individuals or the organization would answer is a great start to acknowledging emotional toxicity and pain. Organizations need to strive to increase capacity for compassionate responses within the culture. Kenneth Blanchard and Spencer Johnson offer The One Minute Manager. They do not believe that good management takes a lot of time, they base this assumption on these underlying premises: “quality of time spent with subordinates is more important than quantity; and in the end, people should really be managing themselves” (p. 270). The three strategies they recommend are one-minute goals, one-minute praisings, and one-minute reprimands. The authors admit that managers have to sincerely care about the people under them, but it is okay to have definite expectations about their behavior and production. Managers that use these techniques should share...
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...The Day Sisyphus Escaped the Assembly Line The short story “The Sandwich Factory” is written by Jason Kennedy in 2007 and tells the story of a male individual’s time at a sandwich factory in 1994. We hear of the narrator’s low-paid, meaningless job where mechanization has made the workers’ task subordinate and absurd. He works at a conveyor belt that spits out two loafs of bread. The mission of the employers is then to place ingredients in the sandwiches while the product is moving past them. They even rank the different ingredients; “…if you were unlucky or new, it would be tomatoes.” (l. 48, p. 3) Their large attention on such a small subject illustrates the extreme relativism that characterizes the story. We follow an unnamed 1st person narrator, and the story is told through his point of view. We only know that he is a man because someone at the factory wants him to find a female partner (l.93, p. 4). The language of the short story is characterized by a lot of humor and irony, for example the description of Dot, who would have been an excellent pirate, giving both blowjobs and sandwiches to the seagulks (l. 36, p. 3). The character Dot has, like many of the other workers, lost her soul by the monotonous work at the factory and she is now giving blowjobs to strangers at the local nightclub. We also hear of another co-worker who looks afraid every time he interacts with our narrator (l. 42, p. 3) - he is not used to human contact and is alienated from his colleagues. The...
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...culture on people's values and behaviours is the essential part of the multinational corporations' success within the global competition. With a good use of national culture, the company can have a better and deeper understanding of the local circumstances which is a critical ability for a managers who want to enter into the international markets (Esterby-Smith,1997). This report will compare three core cultural dimensions between Chinese and Australia national cultures. It will focus on how the national culture influence the corporations in the two country and the difference between the two cultures. one two three four seven six five chart talk The second part of this report will introduce the concept of culture which include the typically aspect of culture, values and behaviours. It will also discuss the theoretical frameworks of national cultures which can be used to analysed the difference between China and Australia. The main body of this report is the three dimensions of culture: approaches to power distribution, approaches to social relationships and approaches to uncertainty and social control. A conclusion will also be made to summary the reasons for the culture difference in those two countries. Concept of culture National culture is the set of norms, behaviours, beliefs and customs that exist within the population of...
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...like. Most of their initiatives (installing new technology, downsizing, restructuring, or trying to change corporate culture) have had low success rates. The brutal fact is that about 70% of all change initiatives fail (Beer, 2000). This paper will discuss the two change theories E and O. Final Exam Research shows that the reason for most change initiative failures is that in their rush to change their organizations, managers end up immersing themselves in an alphabet soup of initiatives. They lose focus and become mesmerized by all the advice available in print and on-line about why companies should change, what they should try to accomplish, and how they should do it (Brown, 2005). This proliferation of recommendations often leads to muddle when change is attempted. The result is that most change efforts exert a heavy toll, both human and economic. To improve the odds of success, and to reduce the human carnage, it is imperative that executives understand the nature and process of corporate change much better (Kotter, 1996). A Tale of Two Theories For more than 40 years now, we’ve been studying the nature of corporate change. And although every business’s change initiative is unique, research suggests there are two archetypes, or theories, of...
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...THE BARD & CO Book Review - The Bard & Co: Shakespeare’s Role in Modern Business Editors – Jim Davies, John Simmons & Rob Williams Published – Cyan Books Year – 2007 Place – London No author perhaps has had the kind of influence Shakespeare has had on our lives in different forms. This book is another example of Shakespeare’s influence, this time on the business world of today. Twenty six contemporary writers have paired with a Shakespeare play and one of the lead actors of the First Folio list to give us this delightful new insight of the play and the role. The book is a delightful collection of essays on Shakespeare’s role in contemporary business world. That we have very little biographical sketch to go by demands that “imagination has had to work harder than memory”. And given the “breadth, vivacity, wit and life” of Shakespeares’ plays and their performances, one cannot help but imagine that those actors would be chuckling in sotto voce behind their masks, at our attempt “to capture some sense of their lives and their contribution to the world” It is fitting that a book on Shakespeare’s role in modern business should be introduced by Dominic Dromgoole, the artistic Director of Globe Theatre. According to him, the theatre actor is the most impermanent of all artistes, considering that once a play is over, there is no remanence of his work except the printed “dramatis personae at the beginning of the published play”. He bows in obeisance to that “mysterious...
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...Canterbury Tales AUTHOR · Geoffrey Chaucer TYPE OF WORK · Poetry (two tales are in prose: the Tale of Melibee and the Parson’s Tale) GENRES · Narrative collection of poems; character portraits; parody; estates satire; romance; fabliau LANGUAGE · Middle English TIME AND PLACE WRITTEN · Around 1386–1395, England DATE OF FIRST PUBLICATION · Sometime in the early fifteenth century PUBLISHER · Originally circulated in hand-copied manuscripts NARRATOR · The primary narrator is an anonymous, naïve member of the pilgrimage, who is not described. The other pilgrims narrate most of the tales. POINT OF VIEW · In the General Prologue, the narrator speaks in the first person, describing each of the pilgrims as they appeared to him. Though narrated by different pilgrims, each of the tales is told from an omniscient third-person point of view, providing the reader with the thoughts as well as actions of the characters. TONE · The Canterbury Tales incorporates an impressive range of attitudes toward life and literature. The tales are by turns satirical, elevated, pious, earthy, bawdy, and comical. The reader should not accept the naïve narrator’s point of view as Chaucer’s. TENSE · Past SETTING (TIME) · The late fourteenth century, after 1381 SETTING (PLACE) · The Tabard Inn; the road to Canterbury PROTAGONISTS · Each individual tale has protagonists, but Chaucer’s plan is to make none of his storytellers superior to others; it is an equal company. In the Knight’s Tale, the protagonists...
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...development of positive accounting theory (PAT) and compares it with three standard accounts of science: Popper (1959), Kuhn (1996), and Lakatos (1970). PAT has been one of the most influential accounting research programs during the last four decades. One important reason which Watts & Zimmerman (1986) have used to popularize and legitimize their approach is that their view of accounting theory is the same as that used in science. Thus, it is important to examine how far accounting has been successful in imitating natural science and how the development of PAT compares with the three standard accounts of science. This paper shows that accounting could not emulate the success of natural science. Further, the methodological positions of PAT conform to none of the standard accounts of science. Rather, PAT contains elements of all three. Finally, this paper identifies some methodological gaps in PAT. Keywords: Positive Accounting Theory, Philosophy of Science, Methodological Controversies Acknowledgements I would like to thank two anonymous reviewers of the journal for their helpful comments. Earlier versions of this paper benefited from comments from Lee Parker of the University of South Australia, Keith Hooper of Auckland University of Technology, Divesh Sharma of Kennesaw State University, and Santi Narayan Ghosh of the University of Dhaka. Introduction This paper examines the development of positive accounting theory (PAT) and compares it with three standard accounts of science...
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...globalization in supply chain management, and from their major suppliers worldwide they increasingly demand contracts with standardized terms in areas such as product specification, price, and service standards. It is desirable because the institution of global customer management is in line with trends like customer relationship management and building customer-centric organizations, ideas which currently hold much sway with top executives in many multinational corporations. However, vendor companies should think carefully before jumping on the global customer bandwagon. Such relationships can turn out to be quite different from expectations. In many cases, vendors find that the unanticipated costs outweigh the benefits. Over the last two years, we have conducted field research into global account management from the vendor's perspective in Europe and North America. In over half the corporations, we found management struggling to figure out how to make this system work. In many cases, the major change that resulted from classifying a customer as a global account was increased downward pressure on prices. This was because consolidated sales triggered requests for greater volume discounts and because the reliance of the vendor on the account became more salient. In addition, many vendor companies were paying increased sales commissions, since now both global account teams and local sales teams were involved in sales. Furthermore, top sales executives had to accept lower...
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... TEXTBOOKS: Fundamentals of Operations Managemen(Fourth Edition) Mark M. Davis ,Nicholas J Aquilano,Richard B. Chase McGraw-Hill Higher Education ISBN: 7-302-09879-4/F.987 REFERENCE BOOKS (Optional): Operations Management, 11th Richard B. Chase, Nicholas J. Aquilano, F. Robert Jacobs McGraw-Hill Higher Education ISBN: 0-07-232315-9 COURSE EVALUATION: Attendance 30% Final Assignment 70% Total 100% Case 1/4 BSB, INC.: The Pizza Wars Come to Campus Renee Kershaw, manager of food services at a medium-sized private university in the Southeast, has just had the wind taken out of her sails. She had decided that, owing to the success of her year-old pizza service, the time had come to expand pizza-making operations on campus. However, yesterday the university president announced plans to begin construction of a student center on campus that would house, among other facilities, a new food court. In a departure from past university policy, this new facility would permit and accommodate food-service operations from three private organizations: Dunkin’ Donuts, Taco Bell, and Pizza Hut. Until now, all food service on campus had been contracted out to BSB, Inc. CAMPUS FOOD SERVICE BSB, Inc., is a large, nationally...
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...potential. The Gray County Wind Farm in Kansas, powered by Florida Power and Light Energy, has collected data from 2001-2009 on electricity production.... [tags: kansas, wind energy, wind turbines] :: 1 Works Cited 1537 words (4.4 pages) $29.95 [preview] Analysis of Wind Turbine Designs - Abstract Bill Gates, founder of Microsoft and one of the most philanthropic men in history giving over 28 billion dollars to charity so far, states his number one wish for the world wouldn't be to rid the world of aids, vaccinate kids around the world, or feed every starving children; instead, it would be to invent and utilize a cheaper emission-free source of energy. My research aims to cut through the vast amounts of wind turbine designs and analyze the two most promising types. The first type is Small Vertical Axis Wind Turbines (VAWTs), roughly 1.5 meters by 1 meter and generating roughly 500 watts.... [tags: Wind Turbine Essays] :: 12 Works Cited 1389 words (4 pages) $14.95 [preview]...
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...motivation and evaluate their applicability today. Apply the predictions of selfdetermination theory to intrinsic and extrinsic rewards. 4 5 6 Compare and contrast goalsetting theory and management by objectives. Contrast reinforcement theory and goal-setting theory. Demonstrate how organizational justice is a refinement of equity theory. 7 8 9 Apply the key tenets of expectancy theory to motivating employees. Compare contemporary theories of motivation. Show how motivation theories are culture bound. ISBN 0-558-97987-4 202 Organizational Behavior, Fourteenth Edition, by Stephen P. Robbins and Timothy A. Judge. Published by Prentice Hall. Copyright © 2011 by Pearson Education, Inc. Motivation Concepts Luke: “I don’t believe it.” Yoda: “That is why you fail.” —The Empire Strikes Back 7 THE BIG BROKER EXODUS T ISBN 0-558-97987-4 he global recession has upended the status quo in many areas of business, and nowhere is that more evident than in the financial sector. Former Wall Street icons—Lehman Brothers, Merrill Lynch, Bear Stearns—have been absorbed by other companies or vanished altogether. Other stalwart companies, such as Citigroup, JPMorgan Chase, American International Group (AIG), and Morgan Stanley, were forced to become wards of the state. Said one business writer, “It’s been a ghastly two years.” Much has been written about the leaders in charge, and the shareholders whose investments were wiped out.You might wonder, however, about the...
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...HBR.ORG The Globe F A Cautionary Tale for Emerging Market Giants PHOTOGRAPHY: GETTY IMAGES How leadership failures in corporate Japan knocked its companies off the world stage by J. Stewart Black and Allen J. Morrison ifteen years ago, Japanese companies accounted for 141 of the companies and 35.2% of the revenues of Fortune’s then brand-new Global 500 list. By 2000 their share of revenues had fallen to 20.8%, and by last year it had shrunk to 11.2%, with only 68 Japanese companies making the list. During the same period, U.S. firms’ portion of Global 500 revenues, which was 28.4% in 1995, grew slightly, to 30%. Firms from the European Union and Switzerland, meanwhile, increased their portion from 31% to 36%. Much of Japan’s loss has been a gain for firms from emerging markets. Since 1995 companies from the BRIC nations (Brazil, Russia, India, and China) have seen their combined share of Global 500 revenues leap from 0.9% to 10.4%. But will those countries lose their edge in the years ahead, as Japan did? Or will they find ways to remain globally competitive and protect their share—as the U.S. and Europe have done? To answer those questions, we first need to understand why Japan was unable to continue the meteoric rise it saw in the 1970s and 1980s, because the new generation of emerging-country multinationals bears a disturbing resemblance to corporate Japan in the 1990s. Over the past quarter century, we have tracked the rise and fall of Japanese business, and...
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...Cell: 0812575079 | | Home: 064-500694 | | Work: 064-502022 | Alternate Contact: Name | Renier Henning de Villiers | Relationship | Husband | Contact Number | 0812403219 | | | I hereby confirm that the assignment submitted herein is my own original work. | | | | | Signature of Student: | ……………………………………………………………….Date: ……………………………….. | BUSINESS MANAGEMENT 3: ASSIGNMENT 1 Table of Content: Question: Page: Question 1 3-6 Question 2 7-9 Question 3 10-12 Question 4 13-14 Bibliography 15 QUESTION 1: (40) Read the article below and answer the questions that follow. Real Case: For leaders, Ignorance isn’t Bliss About two years before he died, Peter Drucker told an interviewer that among the things he regretted in the course of his long and productive career was not writing a book—it would have been his 40th—called Managing Ignorance. He added, tantalizingly, that it was bound to have been his best, but...
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...SAT WRITING ESSENTIALS SAT WRITING ESSENTIALS ® NEW YORK Copyright © 2006 LearningExpress All rights reserved under International and Pan-American Copyright Conventions. Published in the United States by LearningExpress, LLC, New York. Library of Congress Cataloging-in-Publication Data: Starkey, Lauren B., 1962– SAT writing essentials / Lauren Starkey. p. cm. ISBN 1-57685-532-5 1. English language—Composition and exercises—Examinations—Study guides. 2. SAT (Educational test)—Study guides. I. Title. LB1631.5.S785 2006 378.1'662—dc22 2005027520 Printed in the United States of America 987654321 ISBN 1-57685-532-5 For more information or to place an order, contact LearningExpress at: 55 Broadway 8th Floor New York, NY 10006 Or visit us at: www.learnatest.com About the Author Lauren Starkey is a writer and editor who specializes in educational and reference works. Her thirteen years of experience include eight years on the editorial staff of the Oxford English Dictionary. The author of more than ten volumes, Lauren lives in Essex, Vermont, with her husband and three children. v Contents CHAPTER 1 Getting to Know the Writing Section of the New SAT Old versus New Strategies for Test Taking Scoring SAT Study Timetable 1 1 2 4 5 11 12 32 45 55 56 58 59 59 65 68 69 CHAPTER 2 The Multiple-Choice Section Identifying Sentence Errors Improving Sentences Improving Paragraphs CHAPTER 3 The Essay Strategies for Timed Essays Understanding the Prompts...
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...SAT WRITING ESSENTIALS SAT WRITING ESSENTIALS ® NEW YORK Copyright © 2006 LearningExpress All rights reserved under International and Pan-American Copyright Conventions. Published in the United States by LearningExpress, LLC, New York. Library of Congress Cataloging-in-Publication Data: Starkey, Lauren B., 1962– SAT writing essentials / Lauren Starkey. p. cm. ISBN 1-57685-532-5 1. English language—Composition and exercises—Examinations—Study guides. 2. SAT (Educational test)—Study guides. I. Title. LB1631.5.S785 2006 378.1'662—dc22 2005027520 Printed in the United States of America 987654321 ISBN 1-57685-532-5 For more information or to place an order, contact LearningExpress at: 55 Broadway 8th Floor New York, NY 10006 Or visit us at: www.learnatest.com About the Author Lauren Starkey is a writer and editor who specializes in educational and reference works. Her thirteen years of experience include eight years on the editorial staff of the Oxford English Dictionary. The author of more than ten volumes, Lauren lives in Essex, Vermont, with her husband and three children. v Contents CHAPTER 1 1 Old versus New 1 Strategies for Test Taking 2 Scoring 4 SAT Study Timetable CHAPTER 2 Getting to Know the Writing Section of the New SAT 5 11 Identifying Sentence Errors 12 Improving Sentences 32 Improving Paragraphs CHAPTER 3 The Multiple-Choice Section 45 The Essay 55 ...
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