...Dear Manager Two weeks ago I purchased a 50inches Sharpe LCD Television. The TV was delivered two days later and your technician setup the system for me. Upon assembly we realized that the remote did not have any batteries. Though I was concern that I was not able to check if the remote was active the technicians were able to able to assure me that all it needed was the batteries and everything would be O.K. Two days later I purchased a set of AA batteries and tested the remote, to my dismay the remote did not work. Upon close examination I realized that the remote was branded Harpe and not Sharpe. I visited the store a week later to return to return the remote. The CRS asked me why I didn't the case earlier, I explained to her I was unable to visit any sooner but I called several times and got a busy tone each time. Without any further question she told me to have a seat. After waiting for approximately two hours she returned and told me that it will take at least five working days for them to complete the investigation as to how I received the incorrect remote. She advised me that someone will call to update me on the progress. It has been seven days and I still have not received a call. Dissatisfied Pat. Respond to customer addressing the following 1. Digitec Ltd. Policies and Procedures that should have been observed. 2. What actions the organization will be taken to appease her experience. 3. What steps will be taken to ensure that the situation does...
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...the experiment is getting the materials that are needed. 4 things are required for this experiment. A. Material 1- Potatoes- You will need 2 potatoes. B. Material 2- Nails- You will need 2 copper nails and 2 galvanized nails. C. Material 3- Wiring- You need 3 different copper jumper wires. 1. 3 different copper wires with alligator clamps. D. Material 4- Clock- A LED single battery clock is required. 1. Either a single AA battery or single AAA battery clock. II. Putting the materials to use – The second step is to use all the materials to make the appropriate connections for the experiment to work. A. Potatoes- You will need two fairly sized brown potatoes. 1. Call one potato A 2. Call one potato B B. Nails- Each of the four nails will be placed in both of the potatoes. 1. Place one copper nail in one side of each potato. 2. Place one galvanized nail in each potato on the opposite side insuring the nails do not touch. C. Clock- The clock must be an LED that requires little power to operate and uses only one AA or AAA battery. 1. Make sure that no battery is in the clock, if there is then remove it D. Wiring- Each of the three wires are important for the electrical connection. 1. Connect the first jumper wire from the...
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