...Dear Manager Two weeks ago I purchased a 50inches Sharpe LCD Television. The TV was delivered two days later and your technician setup the system for me. Upon assembly we realized that the remote did not have any batteries. Though I was concern that I was not able to check if the remote was active the technicians were able to able to assure me that all it needed was the batteries and everything would be O.K. Two days later I purchased a set of AA batteries and tested the remote, to my dismay the remote did not work. Upon close examination I realized that the remote was branded Harpe and not Sharpe. I visited the store a week later to return to return the remote. The CRS asked me why I didn't the case earlier, I explained to her I was unable to visit any sooner but I called several times and got a busy tone each time. Without any further question she told me to have a seat. After waiting for approximately two hours she returned and told me that it will take at least five working days for them to complete the investigation as to how I received the incorrect remote. She advised me that someone will call to update me on the progress. It has been seven days and I still have not received a call. Dissatisfied Pat. Respond to customer addressing the following 1. Digitec Ltd. Policies and Procedures that should have been observed. 2. What actions the organization will be taken to appease her experience. 3. What steps will be taken to ensure that the situation does...
Words: 298 - Pages: 2
...the experiment is getting the materials that are needed. 4 things are required for this experiment. A. Material 1- Potatoes- You will need 2 potatoes. B. Material 2- Nails- You will need 2 copper nails and 2 galvanized nails. C. Material 3- Wiring- You need 3 different copper jumper wires. 1. 3 different copper wires with alligator clamps. D. Material 4- Clock- A LED single battery clock is required. 1. Either a single AA battery or single AAA battery clock. II. Putting the materials to use – The second step is to use all the materials to make the appropriate connections for the experiment to work. A. Potatoes- You will need two fairly sized brown potatoes. 1. Call one potato A 2. Call one potato B B. Nails- Each of the four nails will be placed in both of the potatoes. 1. Place one copper nail in one side of each potato. 2. Place one galvanized nail in each potato on the opposite side insuring the nails do not touch. C. Clock- The clock must be an LED that requires little power to operate and uses only one AA or AAA battery. 1. Make sure that no battery is in the clock, if there is then remove it D. Wiring- Each of the three wires are important for the electrical connection. 1. Connect the first jumper wire from the...
Words: 504 - Pages: 3
...STEPS TO ACCESS ORACLE SERVER AND CERTAIN BASIC QUERIES (Note: To access the oracle server, sometimes it is required to create a cspc1 account. If the username and password step described below doesn’t work then create a cspc1 account from university website at http://cs.uwindsor.ca/password and use those credentials in the steps described below.) 1. First, download “bitvise ssh client” from the university website on your local machine. This is a secure shell required to connect to the oracle server. A link to download this ssh is as follows: bitvise download. 2. Once this SSH is downloaded, connect to the server using the following credentials: Hostname: cs.uwindsor.ca Username: enter your unique username (same as that of university website) Password: enter your unique password (same as that of university website)Port number: usually it is 22. 3. After step 2, you will observe that on connecting to the server, a new terminal window appears on the screen along with the ssh. 4. On this terminal window, which opens with your account information, type in “sqlplus”. 5. Again, the system will ask you for your username and password credentials. Please enter the same. 6. On entering your credentials on the terminal window you will see that you have finally connected to the server and can now try working with all the possible queries you need which are illustrated below. Now, let us work with tables after we get access to the database server...
Words: 2990 - Pages: 12
...John Doe 12345 ABC st johndoe@gmail. Los Angeles, CA 12345 (123)456-7890 Skills and training in: Accounting and Management Objective To exercise my acquired skills in an accounting position and to sharpen my skills by attaining my MBA in the near future. Qualification summary Administration professional with work experience in a fast paced environment, demonstrated exceptional organizational, technical and interpersonal skills. Experience ABC Company, CA May2011-Current Began working on simple tasks such as transaction coding and gained confidence in myself but more importantly, my superiors. Experience led to complex tasks and projects, such as; • Prepare individual, partnership and corporate tax returns • Monthly bank reconciliations • Maintain individual, partnership and corporate financials • Prepare IRS forms 1099, 1096, 571-L and selected tax returns • Maintained company fixed assets, up to $100M and apply deprecation to assets • Close year end financials and open new year financials by reconciling retained earnings with tax returns • Efficient in inventory control, A/P, A/R, Loan Amortizations and payroll • Worked with controllers from various industries • Familiar with GAAP principles • Business Consulting • Trained my department on 571-L property taxes • Assist in...
Words: 368 - Pages: 2
...1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 1186:34:13 1186:34:02 1186:33:46 1186:33:35 48 49 50 HP RX8620 V 51 52 53 1180:05:00 1180:04:59 1180:04:58 1180:04:57 54 1175:11:34 1175:11:33 1175:11:32 1175:11:31 D 55 1175:10:02 1175:10:01 1175:10:00 1175:09:59 19 56 1174:21:11 1174:21:10 1174:21:09 1174:21:08 57 1174:10:07 58 http://www.threebody.com 59 60 DOS c:> C:> V V www.threebody.com V V V , 61 ID V ID ID 62 ID 63 HP 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 137 139 93 94 95 96 97 137 98 141 99 100 101 102 103 104 105 106 107 196X X X 108 109 110 196X X X 111 112 2 XXX 196X X X 113 114 115 116 117 118 119 120 121 122 123 0.618 124 2+2=4 125 126 127 , 128 129 CPU 130 8 131 132 ...
Words: 1491 - Pages: 6
...A Programmer’s Guide to Java™ SCJP Certification Third Edition This page intentionally left blank A Programmer’s Guide to Java™ SCJP Certification A Comprehensive Primer Third Edition Khalid A. Mughal Rolf W. Rasmussen Upper Saddle River, New Jersey • Boston • Indianapolis • San Francisco New York • Toronto • Montreal • London • Munich • Paris • Madrid Capetown • Sidney • Tokyo • Singapore • Mexico City Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations have been printed with initial capital letters or in all capitals. The authors and publisher have taken care in the preparation of this book, but make no expressed or implied warranty of any kind and assume no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or programs contained herein. The publisher offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales, which may include electronic versions and/or custom covers and content particular to your business, training goals, marketing focus, and branding interests. For more information, please contact: U.S. Corporate and Government Sales (800) 382-3419 corpsales@pearsontechgroup.com For sales outside the United...
Words: 15086 - Pages: 61
...KRISTINA LYNNE M. NAZARIO BS ENTREPRENEURSHIP 4B LIST OF COMPANIES AVAILABLE FOR FRANCHISING In 1927, a company in Texas called Southland Ice Company pioneered the convenience store concept wherein they sold bread, eggs, and milk even after store hours. In 1946, the company changed its name to 7-Eleven which reflected then the operating hours from 7AM to 11PM. In 1982, Philippine Seven Corporation (PSC), acquired the license for 7-Eleven in the Philippines. In 1998, PSC opened its stores for franchise. In 2000, PSC partnered with a Taiwanese company for expansion plans. In 2010, PSC also partnered with Chevron Philippines (Caltex) to convert their Mini Mart to 7-Eleven stores. In 2012, PSC launched the Store of the Future design and started its expansion to Visayas, particularly in Cebu. Franchise Fee P600,000 (will increase to P1,000,000 within the year) Total Franchise Cost / Investment P3 million and above The company started in 1949 under Pacific Insular Co. – a German importer and wholesaler of medicine. In 1959, Mr. Liuson’s parents bought the company. He took over in 1974. Seeing the need for affordable medicine, he decided to focus on generic medicine wholesale at lower margin in 1983. The company ventured into retail in 2001, maintaining only 1 branch in QC, but then already serving customers as far as Batangas. As demand grew, the company decided to increase accessibility of quality and affordable generics through franchising in the year 2007. TGP...
Words: 1432 - Pages: 6
...Graduate School of Business MKTG 901 ÜLKER CHOCOLATE BARS ASSIGNMENT 28.12.2010 MKTG 901 Group 10 G du t School of Busin ss BA S ASSIGN ¢ ¡ ¥ ¤ ¤£ ¢¡ C LA N ¡¦ C ¥ ÜL 1) To find the breakeven point, the cost of consumer promotion must be calculated. Amount of coupons for JAN 2005 Amount of redeemed coupons Face Value Redeemed coupon value Coupon processing cost Printing & Distribution cost : 4 X 2 million = 8.000.000 coupons : 8.000.000 X 10% = 800.000 coupons : 1TL : 1 TL X 800.000 = 800.000 TL : 0,1 TL X 800.000 = 80.000 TL : (20 TL X 8.000.000)/1000 = 160.000 TL TOTAL COST = 800.000 TL + 80.000 TL + 160.000 TL =1.040.000 TL Since gross margin per case is 52,8 TL, to reach the break-even point of this promotion, the amount that Ülker must sell in excess of sales is; 1.040.000 TL / 52.8 TL = 19.697 cas s (appx. 20.000 cases) § 2) Since we have a data that may have seasonality and trend components, we must build our regression model using dummy variables and trend factor. COEFFICIENTS Y : Expected amount of cases to be sold int : Intercept of regression model CP : Consumer promotion coefficient TP : Trade promotion coefficient Jan_D : January dummy coeffitient . . . Nov_D : November dummy coefficient TRND : Trend component coefficient VA IABLES X1 : Consumer promotion amount X2 : Trade promotion amount X3 : January dummy variable X4 : February dummy variable . . . X13 ...
Words: 11885 - Pages: 48
...Available online at www.sciencedirect.com International Journal of Project Management 27 (2009) 456–463 www.elsevier.com/locate/ijproman E-ethical leadership for virtual project teams Margaret R. Lee * Capella University, 225 South Sixth Street, Minneapolis, MN 55402, United States Received 30 March 2008; received in revised form 21 May 2008; accepted 27 May 2008 Abstract This paper presents a review of current literature on ethical theories as they relate to ethical leadership in the virtual business environment (e-ethics) and virtual project leadership. Ethical theories are reviewed in relation to virtual project management, such as participative management, Theory Y, and its relationship to utilitarianism; Kantian ethics, motivation, and trust; communitarian ethics, ethic of care and egalitarianism; Stakeholder Theory; and the use of political tactics. Challenges to e-ethical leadership are presented and responses to these issues discussed. The conclusion presents four propositions for future research. The purpose of this paper is to identify secondary literature on e-ethics and how this new area of business ethics may affect the leaders of virtual project teams. Ó 2008 Elsevier Ltd and IPMA. All rights reserved. Keywords: E-ethics; E-leadership; Virtual project management; Virtual teams; Project management; Ethics; Project leadership; Ethical project leadership; E-ethical project management; Sensitive material; Code of conduct; Social isolation; Virtual...
Words: 6774 - Pages: 28
...submitted to prof. manjula batra | LAW OF TORTS PROJECT | VICARIOUS LIABILITY | | | SUBMITTED BY:VAIBHAV PRATAP SINGHFIRST SEMEMSTER, 2012BA., LL.B. (HONS.) | | ACKNOWLEDGEMENT I would take this opportunity to thank the people who helped me in making this project which has been a learning experience. In that endeavour, first and foremost I would express my gratitude toward my professor of Law of Torts Ms Manjula Batra. Her immense knowledge and teaching skills along with her helping disposition are where all of this stemmed from. Next, I would thank my seniors in the faculty who gave us guidelines as to how to go about the research. These are the people who were always there with me in the making of this project. Heartfelt thanks to all the above-mentioned people. INDEX OF AUTHORITIES Books and Journals referred: 1. Salmond, Torts, 18th Ed 2. HOLMES Common Law, pp. 179 (180) 3. The Law of Torts by Ratanlal and Dhirajlal 4. Law of Torts by Dr R. K. Bangia 5. Law of Torts by B.M.Gandhi Websites referred: 1. www.legalserviceindia.com Cases: 1. Brook v. Hook (1871) LR 6 Ex 89 2. Keighly Maxsted & Co. v. Durant (1901) AC 240 p.260 : 84 LT 777 (HL) 3. PER LOCH, J., in Rani Shamasundari Debi v. Dukhu Mandal (1869) 2 Beng LR (AACJ) 227 (229) 4. Bird v. Brown (1850) 4 Ex 786 (799); Buron v. Denman (1848) 2 Ex 167 5. Baxi Amrik Singh v. The Union of India (1973) 75 P.L.R. 1 at p.7 6. Imperical Chemical Industries...
Words: 4730 - Pages: 19
...Vodafone Group Plc Annual Report for the year ended 31 March 2012 Creating a more valuable Vodafone We are creating a more valuable Vodafone Our strategy is focused on four areas of growth potential and founded on strong capital and cost discipline. This is delivering results: we have outperformed our key competitors in most major markets, and returned over £10 billion to shareholders in the last 12 months. £46.4bn £11.5bn Group revenue increased 1.2% to £46.4 billion with a strong demand for data services and further voice penetration in emerging markets. Adjusted operating profit was £11.5 billion, slightly down on last year (up 2.5%* on an organic basis) supported by a good performance from our US associate, Verizon Wireless. £6.1bn Free cash flow of £6.1 billion, decreased due to the sale of our interests in China and France and a lower working capital benefit. 9.52p Total ordinary dividends per share of 9.52 pence, up 7.0% in line with our dividend per share growth target. We also paid a special dividend of 4.0 pence per share and our £6.8 billion share buyback programme is almost complete. £6.4bn Capital expenditure increased by 2.3%, as we continued to maintain our high level of investment to support our network strategy. 14.91p Adjusted earnings per share of 14.91 pence, down 11.0% on last year, resulting from the loss of income following the sale of several businesses and higher financing costs. Vodafone Group Plc Annual Report...
Words: 87713 - Pages: 351
...ePerformance Appraisal’s Relation with Productivity and Job Satisfaction Ayaz Khan The whole essence of the management activities of an organization culminates in the system of performance appraisal adopted in that organization. This, in turn, reflects the extent of the individual contributions and commitment of the employees in different hierarchical levels toward the achievement of organizational objectives/goals. It goes without saying that an effective performance appraisal system can lead an organization to take strides towards success and growth by leaps and bounds. Conversely, an ineffective performance appraisal system can seal the fate of an organization by creating chaos and confusion from top to bottom in the administrative hierarchy. As a consequence the chances of success and growth of that organization are doomed. Performance Appraisal Defined: Performance appraisal is the periodic evaluation of an employee’s performance measured against the job’s stated or presumed requirements. 1 One way to review the performance and potential of staff is through a system of performance appraisal. It is important that members of the organization know exactly what is expected of them, and the yardsticks by which their performance and results will be measured. Laurie J. Mullins substantiate the necessity of an effective appraisal scheme by saying that it can identify an individual’s strengths Ayaz Khan, PhD Scholar, Department of Management Science, Qurtuba University...
Words: 3745 - Pages: 15
...172 Journal of Basic & Applied Sciences, 2013, 9, 172-177 Removal of Methylene Blue and Malachite Green Dye Using Different Form of Coconut Fibre as Absorbent Y.C. Wong*, M.S.R. Senan and N.A. Atiqah Faculty of Agro Based Industry, Universiti Malaysia Kelantan, Jeli Campus, Locked Bag 100, 17600 Jeli, Kelantan, Malaysia Abstract: In this study, coconut fibres are grounded and sieved into the size of 150 μm granular form and filament form of uniform size 2.0 cm for absorption test of methylene blue and malachite green dye in single dye solution were studied. As a result, granular form of coconuts have higher percentage removal dye of methyelene blue and malachite green blue which is 98.3% and 99.0%. This study shows a major approach of turning the agricultural waste to an added value product which is absorbent for wastewater treatment especially in textile industries sector. Keywords: Coconut fibre, absorption, melethylene blue dye, malachite green dye. 1. INTRODUCTION Water pollution has become a serious problem around the world including Malaysia. Malaysia is one of the country that fall into this negatively impacts on the sustainability of water resources. Many industries sector in Malaysia such as textile, paper, paint, pharmaceuticals, food, leather, cosmetics, tannery, printing and plastics used wide verieties of dye in order to color their product for example such as batik in textile industry. Among those industries sector in Malaysia, textiles industry ranked...
Words: 4229 - Pages: 17
...Department of Defense INSTRUCTION NUMBER 8500.01 March 14, 2014 DoD CIO SUBJECT: Cybersecurity References: See Enclosure 1 1. PURPOSE. This instruction: a. Reissues and renames DoD Directive (DoDD) 8500.01E (Reference (a)) as a DoD Instruction (DoDI) pursuant to the authority in DoDD 5144.02 (Reference (b)) to establish a DoD cybersecurity program to protect and defend DoD information and information technology (IT). b. Incorporates and cancels DoDI 8500.02 (Reference (c)), DoDD C-5200.19 (Reference (d)), DoDI 8552.01 (Reference (e)), Assistant Secretary of Defense for Networks and Information Integration (ASD(NII))/DoD Chief Information Officer (DoD CIO) Memorandums (References (f) through (k)), and Directive-type Memorandum (DTM) 08-060 (Reference (l)). c. Establishes the positions of DoD principal authorizing official (PAO) (formerly known as principal accrediting authority) and the DoD Senior Information Security Officer (SISO) (formerly known as the Senior Information Assurance Officer) and continues the DoD Information Security Risk Management Committee (DoD ISRMC) (formerly known as the Defense Information Systems Network (DISN)/Global Information Grid (GIG) Flag Panel). d. Adopts the term “cybersecurity” as it is defined in National Security Presidential Directive-54/Homeland Security Presidential Directive-23 (Reference (m)) to be used throughout DoD instead of the term “information assurance (IA).” 2. APPLICABILITY a. This instruction applies to: (1) OSD, the...
Words: 19443 - Pages: 78
...The Pharma Innovation Journal 2014; 3(7): 08-12 ISSN: 2277- 7695 TPI 2014; 3(7): 08-12 © 2013 TPI www.thepharmajournal.com Received: 14-08-2014 Accepted: 28-08-2014 Rizwan Raheem Ahmed Professor, Department of Business Administration & Commerce Indus University, Pakistan Pharmaceutical marketing mix strategy and physician’s prescription behavior Rizwan Raheem Ahmed ABSTRACT Purpose: This research paper gives an insight about the processes used by local and MNCs pharmaceutical companies in Pakistan.The purpose of our research is to examine that what factors affect physician prescription behavior based on ethical grounds. Methodology: This research focuses on the strategies and marketing tools used by pharmaceutical companies in Pakistan, and how Physicians behave against all these marketing strategies in terms of Prescription patterns. The questionnaire survey method is used for data collection and SPSS is used for Correlation and Regression techniques for the understanding of Physician’s prescription behaviour. Findings: The data analysis figuring out the correlation of these variables with the subject of the study i.e. factors influencing the prescribing behavior of the physician. The data shows the significance level of individual independent variable as Promotional tools. According to the results of Multiple Regressions Analysis (MRA) the researchers can conclude that independent variables have significant relationship with dependent variable. Therefore other all hypotheses...
Words: 3490 - Pages: 14