...Individual: Communication Paper Suzanne Beal BCOM/230 October 08, 2012 Hank Parisi First I want to take this opportunity to welcome you to ABC Accounting, Inc. I am very confident that you will follow in my footsteps to lead this team to success. I want to take this time and give you a few words of wisdom that I have acquired through the years to help you make this transition go as smoothly as possible. Your main responsibility here at ABC Accounting is to maintain a cohesive working team. One of the more challenging responsibilities will be introducing new employees to the team members. Here are some of the barriers that you could encounter and some suggestions for some possible solutions. One of the most common barriers that you will come across is what I call the no it all’s. On occasion you have someone join the team who thinks they have the answers to everything. You need to be careful with this because you do not want to deter them from sharing their thoughts neither do you want them to steal the show. Always allow them the chance to give their input because sometimes their ideas are a welcomed change. Another barrier that you may come across is personality clashes. This can be tricky because you do not want to look as though you are taking sides so give each person a chance to speak and see if you can work out the differences together. You may also encounter those who are reserved and just listen without giving input...
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...River Arch User Fee 451000 - Interest & Dividend Inc 470000 - Rental Income 496000 - Boat Ramp Income 499000 - Miscellaneous Income Total Other Income Total River Walk Income General & Administrative 504000 - Accounting/Audit 506500 - Committees 506600 - Swim Team 508000 - Corporate Fees 511000 - Dues/Subscriptions 524000 - Insurance 528000 - Legal 532000 - Postage/Distribution 534000 - Printing 542000 - Uncollectable Accounts 549900 - Administrative/Salaries Total General & Administrative Common Utilities 551000 - Electricity 552000 - Gas 555000 - Telephone 557000 - Water Total Common Utilities Service & Contracts 566000 - Grounds Maintenance 568000 - Management 570000 - Pool Management 573000 - Security 576000 - Trash Removal Total Service & Contracts Building Maintenance Exp 587000 - General Bldg Maint & Rep 589000 - Lights Total Building Maintenance Exp Page 1 of 2 2012 Budget 371,640.00 371,640.00 2,000.00 3,864.00 6,426.00 4,750.00 5,000.00 11,000.00 100.00 300.00 33,440.00 405,080.00 4,000.00 2,000.00 3,200.00 250.00 279.00 12,000.00 2,000.00 4,700.00 12,000.00 1,000.00 11,000.00 52,429.00 22,000.00 3,000.00 1,950.00 6,000.00 32,950.00 83,000.00 49,279.00 52,000.00 11,000.00 5,000.00 200,279.00 24,000.00 8,000.00 32,000.00 2012 Monthly Budget 30,970.00 30,970.00 166.67 322.00 535.50 395.83 416.67 916.67 8.33 25.00 2,786.67 33,756.67 333.33 166.67 266.67 20.83 23.25 1,000.00 166.67 391.67 1,000.00 83.33 916.67 4,369.09 1,833.33 250.00 162.50 500.00 2,745.83 6,916.67...
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...completed much faster by technicians that perform it regularly and have all of the special equipment necessary. Taking everything into consideration I recommend that we outsource the inspection. Should Pacific Jet outsource the 72 month inspection? This is the first 72 month inspection that our 135 charter company (Pacific Jet) has coming due. Since we are a small operation with only 3 aircraft and 4 maintenance technicians performing a 72 month inspection in-house will be a huge undertaking. The main items to consider are costs, aircraft downtime, and quality control issues. We have to decide if we want to perform this inspection in-house our outsource it. The airlines have been outsourcing maintenance for decades and have accelerated this outsourcing rapidly since 2001. In 2005, some airlines outsourced as much as 62 percent of their maintenance and that number continues to grow. While they have increased their outsourcing of maintenance their accident rates have declined, statistically proving that outsourced maintenance is safe (Armstrong, 2007). There are many companies that could perform this inspection for us if we decide to outsource...
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...performance. Resources include manpower, materials, tools and special equipment. Access refers to when the equipment will be prepared and accessible so that it can be worked on in safe (locked out/tagged out) condition, with necessary precautions taken, permits obtained, and any specialized documentation, drawings, or information in hand. Proper time relates to job start, duration of execution, and completion within the time frame agreed upon with the internal customer during the weekly coordination meeting. The Weekly Expectation Scheduling is the locus from which all maintenance activity is executed. Scheduling should be viewed as the “point” function and “marketing arm” of the system because it yields the earliest tangible results (often within weeks of start up). All individuals and groups perform better and accomplish more with clearly established, communicated and published expectations. When the maintenance function is managed without a weekly schedule, there are no specific expectations as to what is to be accomplished with the resources for which payroll checks will be drawn. Instead, whatever reactive demands are made is what will be done. The fundamental requirement target (the schedule) against which to control, followed by action (execution of the schedule) to achieve the target. The results, measured against the original intention (called schedule compliance), provide feedback for correcting deviations (improving future schedule compliance). Managers...
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...MOM350 CONDITION MONITORING AND MANAGEMENT PROJECT 2 – SPRING 2013 LINN WETTELAND STUD.NR 204592 “USING FAULT TREES TO DETERMINE THE ROOT CAUSE OF ROTATING EQUIPMENT FAILURES” (Robert X. Perez) In the paper “Using fault trees to determine the root cause of rotating equipment failures”, the author, Robert X Perez, explains through his own experience as a senior reliability engineer at Citgo Petroleum Corporation, and through examples of various events in different systems the importance of finding the root cause(s) of failures in rotating equipment. The author explains these “major failures causing significant undesired events are the result of a series of events, and compares it to the reaction of a domino line being tipped over by a single domino chip. And studying chain of event, or probable scenarios is at the heart of RFCA’s” (Perez) The author focuses on FTA (Fault tree analysis) as a tool to determine such root causes. And gives examples of cases where use of these tools could have OR have prevented multiple damages due to one component failure causing failure in surrounding components. RCFA – Root Cause Failure analysis “Root Cause Failure analysis is a structured process to identify any physical, human and latent causes of undesirable event(s).And how such a process can be used in achieving continuous plant reliability improvements by targeting mechanical and organizational deficiencies in a process facility” (Perez). A tool for “Identification and correction...
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...our spirit all aided us to surmount difficulties during doing the research and show our ability confidently as well. We are also indebted to HUCFL Second - year English students for their cooperation to complete our questionnaires and their active contributions to suggest feasible solutions for our research topic. Last but not least, we can’t help mentioning the remarkable efforts of our group members. They conducted the research to the best of their ability and worked very hard to perfect the research as well as possible. Their merits are thankworthy. ABSTRACT Our research was carried out to investigate the attitude of HUCFL Second- year English students toward the school facility protection and some solutions for school facility maintenance. Due to the important of school facilities in the cause of HUCFL’s education- training and its status quo, we carried out the small- scale research to examine main causes of HUCFL’s facility damage. We delivered 20 questionnaires randomly to the Second – year English students and we thereafter analyzed the data collected from those questionnaires. Based on the research findings, we had the clear understanding about the concerned reality of HUCFL’s school facilities and the close relationship between the lack of students’ awareness and the degraded quality of the facilities. What is more, we realized that the students’ responsibility for protecting the school facilities is the main...
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.... Chapter Failure prevention and recovery 19 Eurotunnel response team during one of their regular patrols in the tunnel Source: Eurotunnel Introduction One obvious way of improving operations performance is by preventing failure. Failure is rarely unimportant, but in some operations it is vital that processes do not fail. Failure in aircraft in flight, for example, or electricity supplies to hospitals, or car seat belts, or the emergency services can be literally fatal. For these operations dependability is not just desirable, it is essential. Even in less critical situations, having dependable processes can give a competitive advantage. But no process is perfect and failures will occur. So it is important that we learn from all failures and have plans in place which help them recover and minimize their effects. Figure 19.1 shows how this chapter fits into the operation’s improvement activities. Operations strategy Failure prevention and recovery Operations process improvement makes processes better Design Operations management Improvement Total quality management organizes process improvement Planning and control Failure prevention and recovery stops processes becoming worse Topic covered in this chapter Figure 19.1 This chapter covers failure prevention and recovery . 618 Part Four Improvement Key questions I I I I I ??? Why do operations fail? How is failure measured? How can failure and potential failure be...
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...3 Ways to Prevent a Burst Pipe When cold weather strikes, the one thing you must be aware of is that your pipes can burst if they freeze. All it takes is one cold night to cause major problems and major damage to your home. It is important that you know exactly what to do to prevent a burst pipe in your home. The following are three ways to keep your home from becoming damaged from a burst pipe: Get Heat to the Pipes If your water pipes are located in an area that doesn’t get heat, they are at risk of freezing when the weather becomes cold. Find out where your pipes are and do what you can to get heat to the area. For example, with water pipes under your kitchen or bathroom sink, keep the cupboard doors open to allow the heat to get...
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...The ABC’s of Failure – Getting Rid of the Noise in Your System For the past 40 years, I have observed many companies, including DuPont (where I spent 27 years) pursuing planned maintenance with the standard tools of planned maintenance: inspections, planning, scheduling, materials procurement, CMMS systems, etc. with the same results. They succeed for a while and get their percent planned and scheduled maintenance up to the 80+ only to see that drop back later to 60 I am amazed how many of the companies we work with have had this experience. This pattern of behavior has led us to conclude that the reason for this experience is that only 60% of the normal work of maintenance is inherently plannable. The rest of the work is created by random acts of what we are now calling care-lessness. The sites where we see people break this pattern and achieve 92% to 96% planned maintenance for the long term without regressing, are the ones who eliminate the inherently unplannable work. Of course, this cannot be done by maintenance alone. Everyone who does work at a site contributes to the defects that create the unplannable work, and therefore everyone must participate in eliminating the defects that create the 40% of the work that is unplannable. In the diagram below we attempt to more clearly articulate the true significance of Defect Elimination by outlining the ABC’s of failure. Fundamentally, failures happen because things that exist are not perfect. To reduce failures we must eliminate...
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...Recommend and Implement a New Maintenance Ticketing Process Comcast South Florida has recently launched its new Customer Guarantee program that guarantees the work and services performed for 30 days or the consumer is able to receive several different packages as compensation. Recently the organization has changed its ticketing process when referring jobs to the Maintenance / Engineering Department and has asked my local leadership team to review and revamp the new process. This proposal provides a brief overview of the current process including its intricacies and outlines how we will perform our research and testing in preparation for our full report. Problem The newly revised Maintenance / Engineering ticketing system (also known as the - refer to maintenance) was intended to streamline the process and reduce downtime. Unfortunately, this revised ticketing process resides within its own system (TTS and Watchtower) and does not communicate with the current billing system (CSG), work order system or the call center. This has caused unnecessary additional down time for customers if their issues were not resolved the 1st time, financial loss from the company’s perspective and an inconvenienced customer. We need to identify a methodology that will allow the new ticketing system to communicate to the traditional billing system and all cross-functional areas. Justification/Feasibility With the new addition of Watchtower and TTS maintaining and issuing maintenance ticket numbers, the communication...
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...Home Maintenance PRG/211 Team Project Travis Beasley Problems with home maintenance can become harmful if not taken care of in a timely manner. The most cost-effective way to protect your home is with ongoing and preventive maintenance. Spending time and money now can help avoid costly repairs and improve your home’s ability to with stand natural hazards. Ongoing maintenance goes a long way toward avoiding costly repairs, improving energy efficiency, prolonging the life of major systems and appliances and preserving your home’s value. A regular schedule of seasonal maintenance is the best way to protect your home and stop the most common and costly problems, before they occur. Establishing a routine, you will find the work is easier to accomplish and not as time-consuming. There are simple solutions to keeping the maintenance on the house done. There are some things that can be done during the Spring and others during the Winter. This proposal will go over the problems that occur within a home and when to fix those problems. There will be inputs and outputs of data that will help in the process of taking care of the home maintenance. First here are the inputs and outputs of data within the program to ensure everything works as it should when it comes to the home maintenance. START Input Data Module: 1. Input the current season of the year as “CurrentSeason” numbered 1-4. 2. Insert For loop to ensure only a valid input (1-4) is entered a. If not – kick back...
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...MARKET SCOPE Asset performance management Addressing the root cause A properly and adequately designed asset performance management framework can bring a cohesive approach to manage assets, monitor equipment health, and ensure the compliance of critical operational & business processes. Such a framework has to leverage the established asset management capabilities provided by the best-in-class systems. Courtesy: PCM Ltd n the 1980s, the world was awakened by two major disasters that signified the vitality of engineering assets and the importance to manage their performance. The first event was a lethal methyl isocyanate (MIC) leak in Bhopal on December 2, 1984, and the second the catastrophic Chernobyl nuclear disaster on April 26, 1986. Over 20,000 were killed, and half a million victims maimed, disabled or otherwise affected in the Bhopal gas tragedy. Criminal cases were filed against the then corporate Chairman. In the Chernobyl reactor, the accident happened because of a combination of basic engineering deficiencies in the reactor and faulty actions of the operators (as per UN Chernobyl Forum report, the safety systems had been switched off, and the reactor was being operated under improper, unstable conditions, a situation which allowed an uncontrollable power surge to occur). More than 20 years have passed since the tragedy occurred, and it is difficult to tell precisely the number of deaths – past and future – attributable to the Chernobyl accident. Since the...
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...MAINTENANCE MANAGEMENT Prof. O.P. Gandhi ITMMEC, IIT Delhi The term ‘maintenance’ means to keep the equipment in operational condition or repair it to its operational mode. Main objective of the maintenance is to have increased availability of production systems, with increased safety and optimized cost. Maintenance management involves managing the functions of maintenance. Maintaining equipment in the field has been a challenging task since the beginning of industrial revolution. Since then, a significant of progress has been made to maintain equipment effectively in the field. As the engineering equipment becomes sophisticated and expensive to produce and maintain, maintenance management has to face even more challenging situations to maintain effectively such equipments in industrial environment. This brief lecture on maintenance management includes maintenance strategies, functions of maintenance department, maintenance organization and elements of maintenance management. MAINTENANCE STRATEGIES OR OPTIONS A maintenance strategy or option means a scheme for maintenance, i.e. an elaborate and systematic plan of maintenance action. Following are the maintenance strategies [1] that are commonly applied in the plants. • Breakdown Maintenance or Operate to Failure or Unplanned Maintenance • Preventive or Scheduled Maintenance • Predictive or Condition Based Maintenance • Opportunity Maintenance • Design out Maintenance The equipment...
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...BUSINESSES, WHY THEY THRIVE, THEIR LAPSES AND WHAT I THINK CAN BE DONE. s/n | list of businesses | what makes the businesses thrive | List five (5) identified lapses | WHAT DO YOU THINK CAN BE DONE | 1. | Crude Tank Cleaning & Maintenance Services | * It renders the business of supplying advanced cleaning services as well as cleaning equipment and systems to all industries where cleaning tanks are a requirement. It doesn’t just supply cleaning nozzles, but offers state of the art engineering services and support that is needed for cleaning applications. | * Expensive nature of cleaning per cubic meter. * Harmful environmental impact. * Released wastes are harmful to the environment. * Immovable nature of cleaning equipments(they cannot be removed from site even after applications * Stressed working conditions (at most 2 operators in 7hr-shifts). | * a reduced cost of cleaning per-cubic meter. * minimized preparation and construction costs * On-site utilities & equipments will not be required. * improved working conditions with increased number of operators per shift * production of sellable by-products * reduction of environmental impact | 2. | Software Engineering And Maintenance | * With the offshoot of the information age, and the lack of widespread competitive software engineers and maintainers * It provides anti-adware & malware technological flaws. * The frequent changes and upgrades in computer...
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...excellences, product leadership, and customer intimacy (Business Dictionary website, n.d.). Coca-Cola has recently rolled out the Operational Excellent (OE) Site Lead within all of the facilities. This new position is in place to drive the OE culture, built OE capability, and to deliver the OE vision across the facility. The OE site lead is responsible to provide expertise, training and leadership on Lean Principles and Structured Problem Solving to all employees. Other programs that OE has led to are Total Productive Maintenance (TPM) and Total Quality Management (TQM) Recently Coca-Cola has been rolling out a new program called Total Productive Maintenance. This Total Productive Maintenance is a maintenance program that involves a newly defined concept for maintaining facility and equipment. The goal of the Total Productive Maintenance program is to noticeably increase production while at the same time, increasing employee morale and job satisfaction. Total Productive Maintenance was introduced to help the company to avoid waste, reduce cost and that the product sent to the customer had no defects. This program is set up at Coca-Cola to help the plant reduce unscheduled downtime on the machinery that...
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