...Atlanta • Brussels • Chicago • Mexico City • San Francisco Shanghai • Tokyo • Toronto • Washington, D. C. ................. 11066$ $$FM 11-23-04 15:23:09 PS PAGE iii Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web Site: www.amacombooks.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Belker, Loren B. The first-time manager / Loren B. Belker, Gary S. Topchik.—5th ed. p. cm. ISBN 0-8144-0821-4 1. Supervision of employees. 2. Office management. I. Topchik, Gary S. II. Title. HF5549 .12 .B453 2005 658.3 02—dc22 2004019486 2005, 1997, 1993, 1986, and 1981 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or...
Words: 65840 - Pages: 264