...1-What were the mistakes made by Ryan and Keene during the whole process? The mistakes made by Ryan and Keen during the whole progress are fourfold: 1. Formation Baker is enlisted by commissioning executive Ryan and Keen to do an impossible job, both time and resource wise. Following an initial insight from Acton, the company’s chairman, Baker takes the lead to a newly created, cross functional task force. The idea is cascaded from top to down to him, across two layers of hierarchy. Very little is as well said about Acton’ and Herd’ ideas, except that they ‘feel’ that forecasting is an issue following significant loses in Q1 1975. Subsequently, Ryan and Keen appoint a task force on behalf of Baker. That Baker had no influence on the appointment of the members will have further knock on effects on Baker’s effective leadership later on (see points 2.1 relative to Baker). Another issue with both Ryan and Keene commissioning the taskforce to Baker is the multiple objectives incompatibility. Leading the taskforce may prove a good training ground for a tenderfoot like Baker, but at the expense of the success of this taskforce. 2. Selection a. of the team The taskforce is appointed with no respect to people’ preferences, level of relationship, experience and personal affinities. The taskforce is hand picking a great variety of employees from eight teams. Each team members has a separate line of reporting, level of seniority, age, experience and personal background...
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...the web, telephone, and in person COURSE DESCRIPTION This course deals with human behavior in organizations and with practices and systems with in organizations that facilitate or hinder effective behavior. Conceptual frameworks, case discussions, and skill-oriented activities are blended within each topic. Topics include communication, motivation, group dynamics, leadership, power, and organizational design and development. Class sessions and assignments are intended to help participants acquire the skills that managers need to improve organizational relationships and performance. COURSE OBJECTIVES This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve more effectively and how to increase organizational performance. Readings are assigned to give the student a clear understanding of the specific material. Cases are assigned to afford the student the opportunity to apply the theory, and put it into practice. Students will be expected to explore and reflect on their own experiences in the work place, and discuss ways in which they might apply the material to their daily work. REQUIRED READING/BOOKS Buller,P. and Schuller, R.; Managing Organizations: Cases in Management, Organizational Behavior and Human Resources Management: South-Western College Publishing, OH. Hitt, Miller, and Colella; OB: Organizational Behavior; 3rd ed. John Wiley & sons; “Binder Version, 2011. COURSE REQUIRMENTS...
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...Acton Burnett, Inc Question 1: What were the main mistakes made by Keene & Ryan in the way they dealt with the different situations described in the case: from the discovery of significant losses in the first quarter of 1975 to their handling of the meeting during which the members of the task-force made their presentations? We believe that the 2 individuals, Keene and Ryan made some serious and basic mistakes in the manner by which they handled the task at hand, despite their extensive experience in their fields, judging from their managerial positions, their educational backgrounds, and the fact that they were selected by the CEO to re-examine the company’s procedures for forecasting sales. We believe that Keene and Ryan spent very little time trying to understand and analyse the situation that was brought forward to them. Although the case does not mention any specific time span on how much time was spent initially analysing the situation, we incur from certain references such as how they just briefly discussed the matter among themselves and the chief operating officer, they were able to reach very critical decisions regarding the task force, the time frame and the general process. However, it is known that it is of utmost importance to understand the problem thoroughly in order to define the appropriate roadmap to finding a solution, assigning the right members to the task force, scheduling an appropriate deadline, and finding an appropriate leader...
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...Client: David Baker - the leader of a task force created to investigate the sales forecasting procedures at Acton-Burnett (‘the Company’) Problem: Baker’s team has been unable to deliver results expected by all the stakeholders Root causes: Although some external root causes (environment) were present, such as fluctuating gold prices and recession that led to the Company's wide crisis, most of the root causes were internal, stemming from the Organization and David Baker’s behavior and abilities (Client). Organization root causes out of David Baker’s control: Several critical root causes were due to erroneous decisions made by Ryan and Keene (‘the sponsors’) in the team design. Based on the ‘Team Effectiveness Model’ (Team Effectiveness Model) one of the key elements is the Team Design that should respond to the proper Task Characteristics (in the analyzed situation requiring cross-division experience and knowledge), Team Size (in this case 8 people – size of the team could be smaller to allow better coordination of tasks and outcomes) and Team Composition. Ryan and Keene decided to assign a young person – David Baker - with limited experience to lead the team of people at different ages, from various divisions and with different level of experience within the Organization. David had limited formal authority over the other team members and he faced challenges in building Informal Leadership because of his age and short experience within the Company. He either did not know...
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...BUS 160 Acton – Burnett: Case Analysis Questions Response by Fermions 1. What differences, if any, exist between the problems that the task force has been asked to address and the “real” problems? Two Vice Presidents for the company Keene and Ryan come to the conclusion that a task force must be created to make sense of the final forecast and product demand forecast that the four marketing managers created. The task force found many problems some being systematic bias and that it seemed information was being withheld. In the end at the presentation it becomes obvious that the problems were poorly done incorrect forecasting and a collaboration to prevent people from becoming aware of it, by withholding information and having an aggressive negative manner when discussing the topic. 2. How appropriate was the selection of task force members? What criteria were used/should have been used for member selection? What would have been the effect of having Hunneus head it instead of Baker? Keene and Ryan began formatting the selection of task members by appointing the main focus, which was the market division. They started out by identifying the key groups. However, they decided not to include the marketing managers but their product managers whom reported to them. However, failure to concluded or contribute them in the forecasting task group may have been reason to the results of significant lost of information, influence and lack of decision making. Secondly...
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...Robert Whelan based on research by Barendina Smedley Civitas: Institute for the Study of Civil Society London First published October 2001 © The Institute for the Study of Civil Society 2001 The Mezzanine, Elizabeth House 39 York Road, London SE1 7NQ email: books@civitas.org.uk All rights reserved ISBN 1-903 386-16-0 Typeset by Civitas in New Century Schoolbook Printed in Great Britain by St Edmundsbury Press Bury St Edmunds, Suffolk Contents Acknowledgements Authors vi viii Introduction: Hand-outs and Leg-ups Section 1: The Visiting Charity The Charity Organisation Society 1. The Organisation of Charity 2. Preaching the ‘Gospel of Social Reform’ in West London 3. The Fulham and Hammersmith Committee and Its Cases Section 2: The Dole Charity The Mansion House Fund 4. From West End to East End 5. Lord Mayor Aid 6. The Aftermath 7. Moralities and Mathematics Appendices Appendix 1 Applications for Relief Received by the Fulham and Hammersmith District Committee of the COS, November 1879 - October 1880 Appendix 2 The 27 Extant Fulham and Hammersmith Casebooks Appendix 3 The Charity Organisation Society by Miss Octavia Hill Notes Index 1 9 24 39 51 59 85 90 99 137 164 166 182 v Acknowledgements This book has been made possible by a generous grant from the Wincott Foundation. The author would like to express his thanks to the trustees. The research on which the book is based was carried out by Barendina Smedley in the archive of the Charity...
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...10000 quiz questions and answers www.cartiaz.ro 10000 general knowledge questions and answers 10000 general knowledge questions and answers www.cartiaz.ro No Questions Quiz 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Carl and the Passions changed band name to what How many rings on the Olympic flag What colour is vermilion a shade of King Zog ruled which country What colour is Spock's blood Where in your body is your patella Where can you find London bridge today What spirit is mixed with ginger beer in a Moscow mule Who was the first man in space What would you do with a Yashmak Who betrayed Jesus to the Romans Which animal lays eggs On television what was Flipper Who's band was The Quarrymen Which was the most successful Grand National horse Who starred as the Six Million Dollar Man In the song Waltzing Matilda - What is a Jumbuck Who was Dan Dare's greatest enemy in the Eagle What is Dick Grayson better known as What was given on the fourth day of Christmas What was Skippy ( on TV ) What does a funambulist do What is the name of Dennis the Menace's dog What are bactrians and dromedaries Who played The Fugitive Who was the King of Swing Who was the first man to fly across the channel Who starred as Rocky Balboa In which war was the charge of the Light Brigade Who invented the television Who would use a mashie niblick In the song who killed Cock Robin What do deciduous...
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...62118 0/nm 1/n1 2/nm 3/nm 4/nm 5/nm 6/nm 7/nm 8/nm 9/nm 1990s 0th/pt 1st/p 1th/tc 2nd/p 2th/tc 3rd/p 3th/tc 4th/pt 5th/pt 6th/pt 7th/pt 8th/pt 9th/pt 0s/pt a A AA AAA Aachen/M aardvark/SM Aaren/M Aarhus/M Aarika/M Aaron/M AB aback abacus/SM abaft Abagael/M Abagail/M abalone/SM abandoner/M abandon/LGDRS abandonment/SM abase/LGDSR abasement/S abaser/M abashed/UY abashment/MS abash/SDLG abate/DSRLG abated/U abatement/MS abater/M abattoir/SM Abba/M Abbe/M abbé/S abbess/SM Abbey/M abbey/MS Abbie/M Abbi/M Abbot/M abbot/MS Abbott/M abbr abbrev abbreviated/UA abbreviates/A abbreviate/XDSNG abbreviating/A abbreviation/M Abbye/M Abby/M ABC/M Abdel/M abdicate/NGDSX abdication/M abdomen/SM abdominal/YS abduct/DGS abduction/SM abductor/SM Abdul/M ab/DY abeam Abelard/M Abel/M Abelson/M Abe/M Aberdeen/M Abernathy/M aberrant/YS aberrational aberration/SM abet/S abetted abetting abettor/SM Abeu/M abeyance/MS abeyant Abey/M abhorred abhorrence/MS abhorrent/Y abhorrer/M abhorring abhor/S abidance/MS abide/JGSR abider/M abiding/Y Abidjan/M Abie/M Abigael/M Abigail/M Abigale/M Abilene/M ability/IMES abjection/MS abjectness/SM abject/SGPDY abjuration/SM abjuratory abjurer/M abjure/ZGSRD ablate/VGNSDX ablation/M ablative/SY ablaze abler/E ables/E ablest able/U abloom ablution/MS Ab/M ABM/S abnegate/NGSDX abnegation/M Abner/M abnormality/SM abnormal/SY aboard ...
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