Premium Essay

Adjustment Letter

In:

Submitted By jxying05
Words 290
Pages 2
Swarovski
Swarovski North America Limited
One Kenney Drive
Cranston, RI 02920
Sep.10th, 2012

7575 SW, 30 TH WAY, #G602
MIAMI, FL-33176

Dear Customer:

Thank you for your letter regarding of the LEA PE JET HEM earrings. First of all, we sincerely apologize for what happen to your earrings. We agreed that this situation which happened to your case not meet our usual repair standard. We take this issue seriously and made some investigations about the problem. As the result of the investigations, we found that there is some technical problems exist here. So we made some improvement to ensure this kind of problem will never happen again. We re-train the technicians and we replace the old repair products. We will try out best to protect the customer’s right. In the meantime, to show our goodwill, we will send you a brand new pair of earrings. They should arrive by Friday, Sep.21st, 2012. Since we value your business, we will upgrade you to become the membership of the Swarovski Crystal Society. You can check the benefits on the official website of Swarovski. Here is the link: http://www.swarovski.com/Web_US/en/crystal_society?contentid=10007.169864. The personalized membership card will be enclosed within the package of the new earrings. Hope you can enjoy the new experiences with Swarovski. Again, we want you accept our apology and we are looking forward that you can shop with us again soon. If you have further concern, feel free to contact us through e-mail: customer_relations.us@swarovski.com or by phone: +1 800 426-3088. We will get back to you as soon as possible. We are here and very glad to help you.

Sincerely

Swarovski Customer Service

Similar Documents

Free Essay

Adjustment Letter

...painless as we possibly can and understand the frustration of anxiously awaiting a part, just to realize that the part does not fit or has a defect that keeps it from being installed. We guarantee every part that we sell, and are relentless in our pursuit of supplying you the best aftermarket parts available anywhere. When I received you complaint, I sought out my engineer and asked him if there was a problem that we needed to know about these plugs because we had received a letter stating that there was a problem with a set that we had recently sold. I showed him the pictures that you had sent, and had him pull a set out of stock so we could better understand the problem that you were having, and discovered by looking at the pictures that you purchased National Fine Thread (NFT) taps instead of the National Pipe Thread (NPT) taps that the plugs call for. It is easy to see how buying the wrong thread size tap can happen since the thread type is stamped in such small letters on the tap and since the letters NFT and NPT are so close in appearance, it is possible that the way you were holding the tap to the light caused you to believe the” F” was actually a” P” at first glance. Due to the wrong sized taps being used, we regretfully cannot refund your purchase or shipping costs. Since the pressure in the oil galley can reach 300psi, especially at start-up when the engine is cold, I do not recommend that you use the NFT plugs that you installed, the threads just are not coarse...

Words: 382 - Pages: 2

Premium Essay

Fort Collins Chiropract Research Paper

...Reclaim your wellness with excellent services by Fort Collins Chiropractor A large number of people nowadays are suffering from several health issues owing to hectic lifestyles and an increased dependence on technology. The practice of Chiropractic is well-known for the health maintenance of the spinal column, back areas, discs, related nerves to these areas, and overall bone health without the use of any kind of drugs or surgery. It deals with treating and preventing nervous system disorders and using effective techniques to let the body use the natural healing powers to treat several ailments in patients. The importance and benefits of the chiropractic care in such cases cannot be overemphasized enough. Fort Collins Chiropractor in Colorado offers expert chiropractic care that involves the natural art and science of adjusting misplaced and misaligned joints of the body. It is especially useful in the bone and spinal health which reduces any type of spinal nerve stress thereby promoting the overall health of an individual. What difference can a professional Fort Collins Chiropractor make? There are a number of reasons why there is an absolutely essential need for the expert chiropractic care. Among the several advantages of hiring a well-qualified Fort Collins Chiropractor to include- Relief in Osteoarthritis treatment Chiropractors approach for Osteoarthritis treatment involves taking a comprehensive medical history of the patient followed by performing a complete and thorough...

Words: 528 - Pages: 3

Free Essay

Effect of Economic Structural Adjustment Programmes (Esaps)

...STRUCTURAL ADJUSTMENT PROGRAMMES AFFECTED WOMEN MORE THAN MEN The view that Economic Structural Adjustment Programmes (ESAPs) affected women more than men is true to a considerable extent. This was because women were a vulnerable group and Economic Structural Adjustment Programs worsened the situation and that is why ESAP have been cynically changed to mean Extreme Suffering of the African People, and this implies that Economic Structural Adjustment Programs brought more negative impact than positive ones and it were women who particularly suffered more than any other group. Economic Structural Adjustment Programmes are perceived by the Bretton Wood institutions as the process which aims at making national economies of developing countries more efficient, more flexible and better able to use resources through cutting of expenses. The International Monetary Fund and the World Bank were arguing that Third World countries were being faced with finance problems because they were spending too much on arms and paying workers. Hence the way to address these financial problems was by reducing on arms spending and retrenchment of extra workers, and this was the dawn of a new economic day in developing countries in the form of Economic Structural Adjustment Programmes...

Words: 1126 - Pages: 5

Free Essay

“the Rise of Neoliberalism and the Imposition of Structural Adjustment Policies (Saps) Has Been Less Destructive for Ghana’s Economy Than Its Critics Claim.” Discuss. [Your Essay Requires You to Discuss Competing

...After gaining independence, Ghana’s economy had reached a state of crisis and therefore, certain International Financial Institutions (International Monetary Fund and World Bank) had intervened. The goal for Ghana was to pursue economic growth at all costs and seek to achieve through the increase of the Growth Domestic Product and the Growth National Product. Structural adjustment programs (SAP) (designed by the World Bank and IMF) had begun being implemented by the Provisional National Defense Council (PNDC) and National Democratic Congress (NDC). SAPs can be defined as “the process by which key institutions and policies are reconstructed with the intent on advancing economic growth”. This involves increasing economic dependency and diversifying economic resources. While looking at Peter Arthur’s opposing argument that the IFIs and their strategies were detrimental to Ghana’s economy - Kwadwo Kanadu-Agyemang and Darko Kwabena Opoku believe that these strategies and SAPs were beneficial to Ghana’s economy, only to a certain extent. This essay will aim to identify certain criticisms of Ghana undergoing the SAP as well as which sectors of the SAP were beneficial to Ghana. Furthermore, this essay will identify that the ‘imposition’ of the SAPs was indeed necessary and less destructive than its critics state. Colonial rule ended for Ghana in 1957 and they became politically independent and they were “the first country in sub-Saharan Africa to do so”. Ghana had ebeen the world’s...

Words: 1327 - Pages: 6

Free Essay

Blah

...applicable discounts are applied and before tax is imposed. Eligible customer purchases include sale-, regular- and clearance-priced merchandise, but exclude the purchase of Gift Cards. Offer can be redeemed with any other offer, but cannot be redeemed for cash. Kohl's Cash® will be applied prior to percent-off total purchase discounts. Kohl's Cash® Coupon may not be redeemed (1) on purchases of Kohl's Cares® cause merchandise or other charitable items; (2) to reduce customer's Kohl's Charge or any third party charge account balance; (3) as price adjustments on prior purchases; or (4) to purchase gift cards. If merchandise purchased earning a Kohl's Cash® Coupon is subsequently returned or price adjusted, the value of the Kohl's Cash® Coupon previously earned and/or the amount of the merchandise refund will be reduced to reflect any unearned value. Return value of merchandise purchased with a Kohl's Cash® Coupon may be subject to adjustment. Offer is nontransferable. Redemption Instructions for POS Associate: Scan barcode. When prompted, print the coupon's new value on the...

Words: 329 - Pages: 2

Premium Essay

Chiropractor Case Study

...Chiropractor can Ease the Acute Pain of the Body Human body is self regulating, and self healing whose functions are controlled by the brain, spinal cord, and all the nerves of the body. The proper working of the nervous system ensures that you are immune from the disease and ill-health. A common interference to this system is the 24 moving, weight bearing bones of the spinal column. Any misalignment of these bones can irritate the nerves, tissues, and muscles surrounding them, causing impaired nervous system function. This will lead to severe pain or other abnormal bodily functions. Consult the best chiropractor in Austin, TX, who can detect the abnormal functioning of bones and joints, adjust the specific areas, and suggest exercises to bring everything into normal state. The professional can bring the vertebrae, muscles, and ligaments to their proper alignment and range of mobility. The healing process of the individual may take any number of days, depending on the condition, job duties, hobbies, posture, and other lifestyle factors. You cannot expect to get the lasting results with a quick fix. The practitioner performs a series of treatments to ease the pain of the patients. He will make timely re-evaluations and outcome assessments to know the progress. Muscle weakness, soft tissue damage, and degenerative changes to the spine may take time in the recovery process. Chiropractors chiefly focus on improving the functioning of nervous system by eliminating all the interferences...

Words: 555 - Pages: 3

Free Essay

Chiropractic

...Chiropractic Medicine Chiropractic is a very popular alternative medical treatment system. Chiropractors work with various parts of the body to ease pain, correct alignment issues and help provide the support the body needs to naturally heal itself. “The term “chiropractic” combines the Greek words cheir (hand) and praxis (practice) to describe a treatment done by hand.” Chiropractic care is centered around hands on therapy because of adjustments with the spine, the body’s main structure. According to research and the National Health Interview Survey (NHIS) cost data report, in 2007 chiropractic care was one of the most exercised form of complementary health practices. Over 18 million adults and 2 million children had expedited chiropractic medicine in a year’s time. With that being said, one of the main problems people have deal with lower back pain. However, chiropractic medicine is also used for sports injuries, job related injuries, pain management and natural relaxation. Not only is chiropractic services less invasive, but is also less expensive and nerve racking. For example, a patient with chronic lower back pain could benefit more from the chiropractic field rather than surgery or medication. The high risks and chances of improvement with surgical procedures vary with the patient. Also the time it can take to fully recover after a major surgery could be even more strenuous. Chiropractic care, in my opinion, should be ones first step to recovery because it comes...

Words: 453 - Pages: 2

Free Essay

Adjustment and Stress Disorder

...Adjustment and Stress Disorder An adjustment disorder or (AD) is a psychological response to a stressor or stressors that are identifiable and result in the formation and growth of clinically significant, emotional or behavioral symptoms. The symptoms displayed by a person who suffers from this disorder share similar symptoms as depressed people. As a result this disorder is sometimes referred to as situational depression. There are five criterions that are to be met for Adjustment and Stress Disorder to be accurately diagnosed. As it pertains to the diagnostic features of this disorder, symptoms must develop within 3 months after the onset of the stressor(s) (Criterion A). The clinical significance of the reaction is indicated by marked distress (the excess that would be anticipated given the nature of the stressor or stressors) or by significant impairment in social or occupational functioning (Criterion B). What this means is a reaction to a stressor that might be considered normal or expectable can still qualify for a diagnosis of Adjustment Disorder if the reaction is sufficiently severe to cause significant impairment. This category should not be used if the stress-related disturbance does not meet the criteria for another specific Axis I disorder and is not merely an exacerbation of a preexisting Axis I or Axis II disorder. In Criterion D the symptoms do not represent Bereavement. Finally in Criterion E, once the stressor (or its consequences) has been terminated, the...

Words: 574 - Pages: 3

Premium Essay

Pizza Hut

...TREATMENT PLAN FOR ADJUSTMENT DISORDER WITH MIXED EMOTIONAL AND CONDUCT DISTURBANCE As the primary goals of treatment of Adjustment disorders are to relieve symptoms and assist with achieving a level of adaptation that is comparable to the affected person's level of functioning before the stressful event.  Treatment Aims: a. Restoration of prior level of social interaction b. Reduction in distress c. Reduction in maladaptive behavior associated with stressors PROCESS OF TREATMENT: COGNITIVE –BEHAVIORAL THERAPY First, REALISTIC SHORT-TERM GOALS are made at the start of the session, as the course treatment of an adjustment disorder is usually short-term in nature. Goals of therapy center on social supports available to the individual in her life in the form of family, friends, and community. I used behavior therapy, it focused on having the client to keep a daily log of what triggers the stress, how the client responds to the stress, and what helps reduce the stress. Second is the PROBLEM SOLVING SKILLS The individual's coping and problem solving skills are explored and developed. The steps I made to the client’s problem solving skills are: Define the problem, Recognize how you feel about the problem, Accept your feelings, Relax and try not to think about solutions for a while, Consider all possible solutions, Try to imagine how other people might solve the problem or how to obtain the information needed to solve the problem, Evaluate the pros and cons of each...

Words: 581 - Pages: 3

Premium Essay

Hoover Health And Wellness Center: A Case Study

...Entering the office for persistent headaches or back pain is understandable, yet these patients also receive nutritional advice to enhance their adjustments and lives. G. Forrest Edwards, D.C., D.A.B.C.O., the physician who runs the Hoover facility is dedicated to all aspects of health and wellness, including nutrition. Chiropractic care is the practice of treating a patient's illnesses or conditions through spinal adjustments. This concept, which works on the cause of the issue, rather than the symptoms associated to the issue, has been used for over a century. By keeping the neuromuscular system of the body aligned and working properly, a whole host of maladies can be treated or even reversed....

Words: 846 - Pages: 4

Premium Essay

Case Study: Southwest Chiropractic Care

...Page 1: Eden Prairie, MN, Chiropractor - http://www.edenprairiechiropracticcare.com/ Whether you're suffering from chronic back pain or simply recovering from an injury, finding an established chiropractor is an important first step to maximizing your health potential. When you visit Southwest Chiropractic, our highly skilled staff will take the time to learn about your individual needs and expectations before beginning to develop your individualized treatment plan. Our goal is to help as many patients as possible in Eden Prairie, MN, achieve their best health possible. We understand the importance of providing a variety of options when it comes to comprehensive chiropractic care. That's why our services include, but are not limited to, the following: General chiropractic Spinal decompression treatment Automobile injury chiropractic Sport injury chiropractic When you turn to Southwest Chiropractic, you can rest assured that our chiropractors are committed to exceeding patient expectations with every appointment. For your convenience, we're here to serve our patients in Eden Prairie Monday, 8am - 6pm; Tuesday, closed; Wednesday, 8am - 6pm; Thursday, 7am - 5pm; Friday, 7am - 3pm; Saturday, 9am - 3pm; and Sunday, by appointment. Call us for more information or to schedule your initial consultation today. Page 2: Eden Prairie, MN, General Chiropractic - http://www.edenprairiechiropracticcare.com/general_chiropractic.html When it comes general chiropractic care, healing focuses...

Words: 532 - Pages: 3

Premium Essay

Development

...Bibliography: Adedeji, A. (1999). "Structural adjustment policies in Africa." International Social Science Journal 51(162): 521-528. Broad, R. and J. Cavanagh (1999). "The death of the Washington consensus?" World Policy Journal 16(3): 79-88. Cleary, S. (1989). "Structural Adjustment in Africa." Trocaire Development Review 1989: 41-59. Dollar, D. and A. Kraay (2001). Trade, growth, and poverty, World Bank, Development Research Group, Macroeconomics and Growth. Escobar, A. (1992). "Culture, economics, and politics in Latin American social movements theory and research." The making of social movements in Latin America: Identity, strategy, and democracy: 65-82. Fine, B. (2002). "Economics imperialism and the new development economics as Kuhnian paradigm shift?" World Development 30(12): 2057-2070. Godard, P.-P. K. and J. H. Williamson (2003). After the Washington Consensus: restarting growth and reform in Latin America, Peterson Institute. Gore, C. (2000). "The rise and fall of the Washington Consensus as a paradigm for developing countries." World Development 28(5): 789-804. Hamilton, C. (1989). "The irrelevance of economic liberalization in the Third World." World Development 17(10): 1523-1530. Harriss, J., et al. (2003). The new institutional economics and Third World development, Routledge. Helleiner, G. K. (1992). "The IMF, the World Bank and Africa's adjustment and external debt problems: An unofficial view." World Development 20(6):...

Words: 575 - Pages: 3

Premium Essay

Export Processing Zones

...1 Export processing zones are also known as free trade zones. True or False True 2. The is great income disparity in South America True or False True 3. The ______b. Amazon__________________ Basin is a reservoir of biodiversity? a. Patagonian b. Amazon c. Mexico City 4. Small pox, tobacco and the potato are all examples of the Columbian Exchange. True or False True 5. ____c. El Nino____________ are periodic climate-altering changes, especially in the Pacific Ocean, now understood to operate on a global scale. ? a. hurricanes b. El Pinto c. El Nino 6-7. (2 points) Define the term structural adjustment policies (SAPs) _________________________________________________________________________  SAPs are policies that the World Bank and International Monetary Fund required from governments to receive loans. The policies were started to help countries become economically self-sufficient. This was to help ensure that that the loans would get repaid. SAPs encouraged governments to reduce spending on government programs, minimize the number of civil servants and by lowering taxes on already established private industries. _________________________________________________________________________ 8. The Incan Empire was principally in northern Mexico. True or False False 9-10. (2 points) Describe the pros and cons of NAFTA. NAFTA is a free trade agreement made between the United States, Canada and Mexico. This agreement would remove most barriers to free trade...

Words: 264 - Pages: 2

Premium Essay

Christian Ethic

...countries. Those heavily impoverish countries were unable to accomplish financial stability so the more fortunate countries gave back to them in the form of erasing debt. 2. What conditions do you believe should accompany debt relief to developing countries? I do believe there should be debt relief for developing countries. I think that the conditions that should accompany debt relief is that this should be ran by the person in authority of the developing country. I also think that the person in charge needs to be knowledge about the debt relief for this developing country. There are many other conditions that should accompany debt relief in developing countries. 3. Why has the application of the World Banks standard Structural Adjustment Policies been counter-productive in many developing...

Words: 385 - Pages: 2

Premium Essay

Psychology Case Study

...Case Study #1 Jennifer is a 29-year-old administrative assistant married to Antonio, an Italian engineer, whom Jennifer met four years earlier while on a business trip for her marketing company. The couple now lives in Nebraska, where Antonio works for the county's transportation department and Jennifer commutes an hour each way to her marketing office. They have been trying to start a family for over a year. Eight months ago, Jennifer miscarried in her second month of pregnancy. Antonio's parents love Jennifer and often ask her if she is expecting again, hoping to encourage her to focus on her next baby. Jennifer's mother passed away two years ago and her father's health is rapidly deteriorating. Jennifer faces the probability of placing her father in a skilled nursing care facility within the next few months, against his wishes. At work, Jennifer runs a tight ship. She is organized and prepares lists to assure that everything is done according to schedule. Everyone counts on Jennifer and she takes pride in never letting people down. Jennifer has visited her physician numerous times in the last six months, complaining of headaches, backaches, and indigestion. Jennifer insists that she is happy and is not feeling stressed, yet she finds herself making more mistakes at work, unable to keep up with housework, and feeling tired and overwhelmed; she has begun to question her effectiveness as an employee, wife, daughter, and potential mother. Her pains seem to be increasing...

Words: 1608 - Pages: 7