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A User’s Guide to
Administrative Decision
Making
Delivering good decisions

A User’s Guide to Administrative Decision Making

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A User’s Guide to Administrative Decision Making

A User’s Guide to
Administrative
Decision Making
WHAT IS THE PURPOSE OF The
Guide?

ARE YOU AN ADMINISTRATIVE
DECISION MAKER?

This is a guide to the issues that administrative decision makers need to consider when making decisions. Its goal is to help decision makers make better decisions that have proper regard to people’s rights and interests and are less likely to be challenged in a court or tribunal. This guide should be used in combination with detailed training in administrative law.

Common examples of administrative decision makers are ministers, officers working within government departments or local councils, and people authorised to make decisions on behalf of those ministers or officers.

WHAT IS ADMINISTRATIVE LAW?
Administrative law is a set of principles contained in both court decisions and legislation. It sets out how administrative decision makers must make decisions and provides affected people with a way to challenge those decisions.

Administrative decisions are usually made under legislation and are directed towards a particular person (or organisation). They are different from contractual and commercial decisions and policy and political decisions.
Examples of administrative decisions include:
●●
●●

Issuing a licence to a taxi driver;
Granting or refusing access to documents under freedom of information laws;

●●

Administrative law applies to government officers who make decisions under legislation that affect the rights and interests of others. It may also apply to people who work for a private entity and make decisions on behalf of the government.

A User’s Guide to Administrative Decision

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