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Affecting Change

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Running head: Affecting Change

Affecting Change
In the Leadership Simulation, Smith & Falmouth is a company that specializes in mail and phone order shopping. Smith & Falmouth has decided to expand their market and begin selling online with an e-tailing division within the company. A web development has been put into place by the CEO and has asked that the COO will oversee this new operation and ensure that it meets the organization’s strategic goals. The COO is newly appointed and the biggest challenge he faces is having the new teams adjust to new leadership and the style that he brings along to meet the demands of the organization’s plan.
Recommendation for Restructure
Up until now the operations of the e-tailing department was coordinated through the project manager however with the changes to the project manager and his six web development team members the structure will now change since the COO is now in charge. By aligning the COO with the Logistics Manager the door is open for the web development team to feel more confident in the decisions the team is making and they will feel like they are becoming a valuable part of the e-tailing division. The Marketing Manager will be a great asset to help keep the team motivated in the marketing area by utilizing their ability to focus on the CEO’s goals of customer improvement by one hundred percent. The Marketing Manager is eager to achieve those goals and with the proper training tools he believes that he can work with the COO on that strategy. One of the key working components of restructuring the teams are to included metric base performance measures to show that teams that their work is valued and will be measured and compensated accordingly to meet the strategic goal of Smith and Falmouth.

Current Cultures of the Organization
According to Reh (2012), Company culture is important because it

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