...only limited to the traditional. Especially the e-commerce are bring out the brand new transaction method to buyer and seller. They don’t need the entity shop for transaction. They can through the e-commerce platform such as e-bay or Tao Bao to do the business. Due to e-commerce rise up, the need of logistic business are increase. As an important part of logistics industry, the express industry has benefited the most from economic development and grown into a booming industry. Big profit return, huge potential as well as lower market entry barriers attract enterprises within the same industry and the outside ones. Bright perspectives drive the competitors, including state-owned enterprises, private enterprises and foreign enterprises, into a fierce competition. This article mainly discuss three logistics service providers: FedEx (USA), Maersk Line (Denmark) and Shun Feng Express (China) Federal Express Corporation (FedEx) Background: Federal Express Corporation (FedEx) is an international express delivery group, providing overnight courier, ground courier, heavy cargo , file copying and logistics services . The headquartered in Tennessee In the first beginning, FedEx provide services to 25 cities after moved to Tennessee, but difficulties, however, a few years later, the business started to improve. In July 1975, the company begin to earn the profit. In 1978, the company went public and was listed on The New York Stock Exchange In 2003 , FedEx announced the acquisition...
Words: 1533 - Pages: 7
...United Parcel Service, Inc. Company Overview COMPANY OVERVIEW United Parcel Service (UPS) is one of the largest package delivery companies in the world, a leader in the US less-than-truckload industry, and a global leader in supply chain management operations. The company operates in the US. It is headquartered in Atlanta, Georgia and employs about 408,000 people. The company recorded revenues of $45,297 million in the financial year ended December 2009 (FY2009), a decrease of 12% compared to FY2008. The operating profit of the company was $3,801 million in FY2009, a decrease of 29.4% compared to FY2008. The net profit was $2,152 million in FY2009, a decrease of 28.3% compared to FY2008. KEY FACTS Head Office United Parcel Service, Inc. 55 Glenlake Parkway North East Atlanta Georgia 30328 USA Phone 1 404 828 6000 Fax Web Address http://www.ups.com Revenue / turnover (USD Mn) 45,297.0 Financial Year End December Employees 408,000 New York Stock Exchange Ticker SWOT ANALYSIS United Parcel Service (UPS) is one of the largest package delivery companies, a leader in the US less-than-truckload (LTL) industry, and a global leader in supply chain management operations. The company's strong market position and large scale of operations enable it to serve a broad range of customers across major international markets and provides it the benefit of economies of scale. However, government regulations could put pressures on the company and affect its cost structure...
Words: 2930 - Pages: 12
...stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business School. 1 United Parcel Service (A) The management committee at United Parcel Service (UPS) wrestled with the last item on the agenda. Frank Erbrick, head of the Information Services department, had been invited to make a presentation. Responding to Erbrick’s presentation, Jack Rogers, chief executive, inquired: “So you’re convinced that we can’t locate this talent internally or develop it in the smart computer-trained kids working in our districts?” “Oh, I think we can groom some from the inside, but we also have to get a large number of the senior programmers and middle managers from the outside. The field has gotten very specialized,” replied Frank. Erbrick was interrupted by Operations Vice President Frank Middendorf: “Look Frank, we don’t need people to make the computers, just run them.” Erbrick turned to Middendorf: “Come on Frank, these people aren’t Martians, but there’s been a revolution in technology. We can hardly keep up with the language they speak. You’d do the same damned thing if you had my job.” Middendorf put one heel up on an adjacent chair, looked back at the others, and growled, “Yeah, but thank...
Words: 11726 - Pages: 47
...from their base to a forward position. In ancient Greek, Roman and Byzantine empires, there were military officers with the title ‘Logistikas’ who were responsible for financial management and distribution of supplies. The Oxford English dictionary defines logistics as: “The branch of military science having to do with procuring, maintaining and transporting material, personnel and facilities.”The American Council of Logistics Management defines logistics as “the process of planning, implementing and controlling the efficient and effective flow, and storage of goods, services and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements.” SIGNIFICANCE OF LOGISTICS: Logistics management is that part of the supply chain which plans, implements and controls the efficient, effective, forward and backward (reverse) flow and storage of goods, services and information between the point of origin and the point of consumption in order to meet customers' requirements rather to the customers delight. A professional working in the field of logistics management is called a logistician. Logistics, as a business concept, evolved only in the 1950s.This was mainly due to the increasing complexity of supplying one's...
Words: 8091 - Pages: 33
...Tony Tyler Director General & CEO International Air Transport Association Annual Report 2012 68th Annual General Meeting Beijing, June 2012 Contents IATA Membership Board of Governors Director General’s message The state of the industry Safety Feature: What is the benefit of global connectivity? 2 4 6 10 18 22 26 30 36 42 48 52 Feature: How safe can we be? Security Feature: Do I need to take my shoes off? Taxation & regulatory policy Environment Feature: What is right for the passenger? Feature: Can aviation biofuels work? Simplifying the Business Feature: What’s on offer? Cost efficiency Feature: Why does economic regulation matter? Industry settlement systems Aviation solutions Note: Unless specified otherwise, all dollar ($) figures refer to US dollars (US$). This review uses only 100% recycled paper (Cyclus Print) and vegetable inks. # IATA Membership as of 1 May 2012 ABSA Cargo Airline Adria Airways Aegean Airlines Aer Lingus Aero República Aeroflot Aerolineas Argentinas Aeromexico Aerosvit Airlines Afriqiyah Airways Aigle Azur Air Algérie Air Astana Air Austral Air Baltic Air Berlin Air Canada Air China Air Corsica Air Europa Air France Air India Air Koryo Air Macau Air Madagascar Air Malawi Air Malta Air Mauritius Air Moldova Air Namibia Air New Zealand Air Nigeria Air Niugini Air Nostrum Air One Air Pacific Air Seychelles Air Tahiti Air Tahiti Nui Air Transat Air Vanuatu Air Zimbabwe Aircalin Airlink Alaska Airlines Alitalia...
Words: 17801 - Pages: 72
... INDIAN LOGISTICS INDUSTRY 2009 Punjab LOGISTICS MANAGEMENT - INTRODUCTION Logistics management is that part of the supply chain which plans, implements and controls the efficient, effective, forward and backward (reverse) flow and storage of goods, services and information between the point of origin and the point of consumption in order to meet customers' requirements rather to the customers’ delight. A professional working in the field of logistics management is called a logistician. Logistics, as a business concept, evolved only in the 1950s. This was mainly due to the increasing complexity of supplying one's business with materials, and shipping out products in an increasingly globalized supply chain, calling for experts in the field who are called Supply Chain Logisticians. This can be defined as having the right item in the right quantity at the right time at the right place for the right price and to the right target customers (consumer); and it is the science of process having its presence in all sectors of the industry. The goal of logistics work is to manage the fruition of project life cycles, supply chains and resultant efficiencies. Logistics is concerned with getting (or transmitting) the products and services where they are needed or when they are desired. It is difficult to accomplish any marketing or manufacturing without logistical support. It involves the integration of information, transportation, inventory, warehousing, material handling,...
Words: 20387 - Pages: 82
...Guide to International Trade Supporting your global ambitions Contents Foreword Section 1: Section 2: Section 3: RBS: Supporting your business Research insights Overview to trade International trade explained A guide to transportation A guide to trade documentation A guide to payment methods A guide to bonds and guarantees A guide to foreign exchange What the experts say Overcoming the barriers to foreign trade – top tips from RBS UK Trade & Investment (UKTI) – why businesses should look to export British Chambers of Commerce – finding new markets British Exporters Association Key contacts Supporting your international trade ambitions, whatever your business Index 1 3 7 13 14 19 22 28 32 34 37 39 42 45 48 51 52 55 Section 4: Section 5: Section 6: Foreword The current economic environment has certainly presented UK businesses with some challenges, but it has also offered immense opportunity as well. The appeal of overseas markets has never been greater and, for British companies looking to buy or sell outside the UK, now is undoubtedly the time to explore that opportunity. That’s why I’m delighted to share this Guide to International Trade with you. It contains a wealth of useful information about how to trade internationally, including insights into research we have conducted among UK businesses, and informative articles from prominent trade bodies such as UK Trade & Investment, the British Chambers of Commerce and the British Exporters Association. Our recent...
Words: 15736 - Pages: 63
...By: Milton Redmond Table of Contents Introduction: 3 Aims & Objectives: 3 Brief Description of Civil Aviation and Relationship with UNWTO: 4 Chicago Convention 4 United Nations World Tourism Organization 5 ICAO and UNWTO Affirm Cooperation on Joint Aviation and Tourism Goals 5 Description of Etihad Airways: 6 Partners and Alliances: 10 Chartered & Scheduled Flight Services: 20 Etihad Airport Services 23 EAS-Ground 23 EAS-Cargo 24 EAS-Catering 24 Aircraft Type & Passenger Capacity: 25 World's Top 3 Airlines 2013 Profiles and Etihads Direct Competitors: 28 Importance of Branding and General Airport Operations: 29 Movement of Passengers at Abu Dhabi Airport: 31 Communications Utilized by Etihad: 33 Conclusion: 35 Recommendations: 35 Bibliography: 35 Introduction: This assignment requires the author to type a written report on one organisation in the aviation industry which covers learning outcomes 4, 5, 8, 9, 11, 16 & 17 as per the module component. This report is to identify and research an airline related product or service that meets a particular consumer need. Finally the Author will evaluate the findings, draw conclusions and recommendations. Aims & Objectives: * Evidence of understanding and application of Airline Studies. * Detailed Exploration of the chosen topic. * Use / selection of relevant research / survey techniques, sources of information, referencing. * Effective use...
Words: 6506 - Pages: 27
...Strategy United Parcel Service (UPS) Overview United Parcel Service, Inc. was founded in 1907 as a private messenger and delivery service in Seattle, Washington. Today, UPS is the world’s largest package delivery company, a leader in the U.S. less-than-truckload industry and the premier provider of global supply chain management solutions. It deliver packages each business day for 1.6 million shipping customers to 8.2 million receivers ("consignees") in over 220 countries and territories. In 2014, it delivered an average of 18.0 million pieces per day worldwide, or a total of 4.6 billion packages. Total revenue in 2014 was $58.2 billion. It are a global leader in logistics, and it create value for its customers through solutions that lower costs, improve service and provide highly customizable supply chain control and visibility. Customers are attracted to its broad set of services that are delivered as promised through its integrated ground, air and ocean global network. Its services and integrated network allow shippers to simplify their supply chains by using fewer carriers, and to adapt their transportation requirements and expenditures as their businesses evolve. Across its service portfolio, it also provide control and visibility of customers’ inventories and supply chains via its UPS technology platform. The information flow from UPS technology drives improvements for its customers, as well as for UPS, in reliability, flexibility, productivity and...
Words: 9127 - Pages: 37
...CONTENTS Section 1 - Industry Profile Overview Future Outlook European Industry Overview North America Overview Asia & Pacific Industry Overview India & Middle East Industry Overview Development of World Scheduled Air Traffic World Economic Growth and Airline Profits Rankings - Passenger services Rankings – Freight services Section 2 - British Airways Profile Overview Alliances LHR Air Transport Movements LGW Air Transport Movements Awards History Key Events (1987-2005) Board Members Leadership Team British Airways Management Team Employees Brands Departmental Analysis Section 3 - British Airways Fleet Aircraft Fleet Aircraft Delivery Schedule Mainline Fleet Profiles Regional Aircraft Fleet Maintenance Section 4 - British Airways Performance Summary Strategy Social and Environmental Performance Incentive Plans Summary Financial / Operating Statistics Principal Investments Shareholder Information Share Price History Section 5 - Global Partners Overview BA Connect Franchisees oneworld Aer Lingus American Airlines Cathay Pacific Finnair Iberia LanChile Qantas oneworld At A Glance Section 6 - Route Network British Airways Franchisees Section 7 - General Information Airport Three Letter Decodes Outside Advisors Abbreviations & Specialist Terms How To Contact Us 2 3 3 4 4 5 6 6 7 8 89 91 92 93 97 98 99 100 101 102 103 104 9 9 10 10 11 12 13 38 39 40 41 44 47 105 109 110 115 116 118 56 56 57 69 72 73 74 75 75 77 86 87 88 This document has been prepared solely...
Words: 59045 - Pages: 237
...Secretary of Defense Corporate Fellows Program FINAL REPORT FEDERAL EXPRESS CORPORATION LtCol Arthur H. Sass, USMC June 2000 Acknowledgments This has been an interesting, exciting, and educational year. The first hand, on-the-job knowledge I received regarding how Corporate America thinks and what private industry companies are doing to posture themselves for the future is simply priceless. The environment is fast-paced, unforgiving, and wide open. Though the Department of Defense (DoD) and Corporate America play by different rules, the concepts I have been exposed to in the areas of supply chain management, global logistics, and the transportation, distribution and information networks within the Federal Express Corporation deserve some attention from DoD. I would first and foremost like to thank my Lord and Savior Jesus Christ for making this opportunity possible. Thanks also to Mr. Larry McMahan for all of the support and the helping hand he provided whenever I needed it. Mrs. Ellen Tedford, Mr. McMahan’s Assistant, is absolutely the best there is. Thanks Ellen for everything, you’re one of a kind. I would also like to extend a special thank you to Mr. Steve Stapleton for keeping me in touch with the executives and doing his best to get me the face time I needed with them. Kudos to Eric Briggs and Janice Bonat--a staff of two that did the work of 20. Your administrative support and the continuous and timely feeding of current events...
Words: 17415 - Pages: 70
...to: Sydney, Australia 2000 UPS ANNUAL REPORT 2012 from: Guadalajara, Mexico 44150 to: Halifax, Canada B3H 0A2 from: Louisville, USA 40215 QUICK QUI QU K UICK FACTS FACTS AC S 1907 YEAR FOUNDED FINANCIAL HIGHLIGHTS 2012 Revenue Operating expenses Net income Adjusted net income 1 2011 2010 $54,127 $53,105 $49,545 52,784 807 4,389 0.83 47,025 3,804 4,311 3.84 4.35 2.08 34,701 11,095 7,108 2,005 4,275 43,904 3,338 3,495 3.33 3.48 1.88 33,597 10,491 8,047 1,389 4,081 Diluted earnings per share 8.8 MILLION CUSTOMERS 399, 000 UPS EMPLOYEES Adjusted diluted earnings per share1 4.53 Dividends declared per share Assets Long-term debt Shareowners’ equity Capital expenditures Cash and marketable securities (in millions except for per-share amounts) 2.28 38,863 11,089 4,733 2,153 7,924 2.5 MILLION MY CHOICE ® MEMBERS 101, 000 VEHICLES IN DELIVERY FLEET 32.1 MILLION DAILY ONLINE TRACKING REQUESTS RETAIL ACCESS POINTS 4. 1 BILLION KEY METRICS 2012 Return on assets (adj.) 1 2012 DELIVERY VOLUME 2011 12.6% 11.1% 55.1% 50.2% 24.2% 21.8% 2.8% 2010 10.7% 10.2% 44.0% 42.4% 21.2% 20.4% 2.6% 12.0% 2.2% 56.9% 13.6% 24.6% 6.5% 3.1% Return on assets (GAAP) Return on equity (adj.)1 Return on equity (GAAP) 1,931 DAILY FLIGHT Return on invested capital (adj.)1 Return on invested capital (GAAP) Dividend yield SEGMENTS 2,868 70,900 WORLDWIDE OPERATING FACILITIES 2,688 ALTERNATIVE ...
Words: 69419 - Pages: 278
...business strategies is critical to the success of multinational firms in a highly competitive global market. In this paper, information technology (lIT) solutions are explored that drive firms toward making economic decisions based on worldwide distributed knowledge. These solutions focus on a number of entities (or global business drivers) that identify where a firm can benefit most from the management and application of the technology. A variety of approaches for overcoming the barriers and risks of applying this technology are also discussed. n the forefront of the transition of a firm to a globally coordinated and managed organization is information technology. Information technology can drive the change, be harnessed to it, or rise up as a severe impediment. The chief executive of a major corporation has suggested that "globalization is no longer an objective but an imperative, as markets and geographical barriers become increasingly blurred and even irrelevant." 1 This paper explores how the application of information technology to the transition process can result in successful firms in a global market. Information technology (1fT) can drive a firm toward globalization in a number of ways. Using computer and communications technologies, IBM SYSTEMS JOURNAL, VOL 32, NO 1, 1993 I firms can extract the information components from tangible products, or substitute knowledge for material, and then instantly transport the electronically represented information or knowledge...
Words: 12016 - Pages: 49
...Survey on Pakistani manufacturing and exporting companies The development of recent means of transportation, information has increased opportunities for global business and it is very common that the companies involved in global business often need to outsource logistic function, as they cannot perform global logistics on their own. The need of service effectiveness for companies and operations efficiency from logistics service providers involves the minimization of the uncertainties associated with logistics outsourcing, therefore risks reduction measures must be implemented using logistics outsourcing. - How do the Pakistani manufacturing and exporting companies currently outsource their logistics function in their downstream supply chain? - What benefits they seek with respect to 3PL and 4PL? - What factors they consider for outsourcing logistics? To investigate the current logistics outsourcing situation of the Pakistani Manufacturing and Exporting Companies. What logistics functions they outsource, and the focus of the study is downstream supply chain. To study application of logistics outsourcing concepts i.e. 3PL and 4PL, services provided by these providers, and what benefits companies seek. What factors are important for them for logistics outsourcing and what fectors they consider for logistics outsourcing, what factors among these are important for them,...
Words: 21259 - Pages: 86
...SUSTAINING OUR CAPACITY Addressing Emerging Constraints Sustainability Report 2013/14 Contents About this Report Message from the Chairman Message from the CEO HKIA: Sustainability at a Glance About Airport Authority Hong Kong Our Approach to Sustainability Stakeholder Engagement Sustaining HKIA’s Economic Contribution Delivering Operational and Service Excellence Managing our Environmental Footprint Supporting our People and Community Looking Forward Performance Indicators Verification and GRI Check Appendices Glossary Website Index 1 2 4 6 8 10 16 20 24 36 46 54 56 63 65 68 69 AAHK received a number of awards and recognition during the reporting period. Details are set out in the ‘Appendices’ section. TTG’s Travel Hall of Fame Airport Carbon Accreditation Scheme 2013-2014 28th Asian Freight and Supply Chain Awards Hong Kong Awards for Environmental Excellence Green Office Awards Labelling Scheme Sustainability Report 2013/14 UNMDG ‘Better World Company’ 2012-14 Social Capital Builders Award Caring Organisation 5 Years Plus Web Accessibility Recognition Scheme 2014 About this Report 1 ABOUT THIS REPORT Report Profile This is Airport Authority Hong Kong (AAHK)’s second annual sustainability report, covering fiscal 2013/14, ended 31 March 2014. As a statutory organisation, AAHK recognises its responsibility to be transparent about its performance and operations. This report aims to provide a reasonable and balanced view of AAHK’s...
Words: 24702 - Pages: 99
