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Air Force Situation Analysis Paper

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The purpose of this paper is to provide an organizational dynamic analysis of United States Air Force hospital room service. I will start with a brief description of the situation and continue to analyze the situation through the four frames – structural, political, human resources, and symbolic. A brief description of each framework will also be included in the analysis. Lastly, these understandings will be applied to draw valid conclusions and make specific recommendations to address the issue.
Situational Description Nutrition has always been an important aspect of our daily life. As Diet Therapists, we do our best to nourish those ailing bodies back to health at the hospital with proper nutrients. Unfortunately, sometimes those therapeutic meals ordered by the physicians isn’t always appetizing when you are sick. To assist patients with loss of …show more content…
Realistically, patients are always between visits with their doctors for treatments. When they do not return from their appointments on time, they missed the hot meals. The food becomes cold and the patient customer satisfaction plummeted. It is evident that food is the one thing patients look forward to during their stay at the hospital. Some of the challenges for hospital food service operations are patients’ complaints, including meals delivered while sleeping or not in the room, foods served cold, and lack of appetite. Patients are concerned about meal choices, meal times, meal presentation, and overall satisfaction during their hospital stay. These challenges can be addressed by changing the way food is delivered, the level of service provided, the menu, and the staff (Cox, 2006). Thus, “more and more hospitals continue to implement hotel-style room service. For example, the nation opened its largest hotel-style hospital room service program in October 2011, at a 1,200-bed hospital in Florida” (Klein & Webb,

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