...Scarce skills Jobs are scarce. What plan can you make to secure a job in today’s world of work? The answer is to study for a scarce skill! What is a scarce skill? A scarce skill is a qualification or job for which there are too little people in South Africa doing the job. Government would like to set South Africa on a winning economic pathway, by developing the skills of our people and assisting people to find employment more easily. Studying for a scarce skill would not only mean helping your country, but also helping yourself! A scarcity in qualifications or jobs, can come from the fact that the occupation is new and very few people have studied to fill these posts. It can also happen that people have not chosen to study for the course and a scarcity developed in the job. Sometimes special experience is required, for example people with years of experience of management, or in other cases people are needed in certain towns, cities or geographical areas. Scarcity can also be in terms of equity, for example too few women enter into a specific career. 2 How can you benefit? Choose to study for a scarce skill. Not only will you be able to find a job more easily, but chances are that you will be paid better and progress to the top of your career path more easily, because employers will snap you up. Also, some qualifications are scarce all over the world, which means that opportunities open up for you much more easily. You can make an appointment with one of the Department’s careers...
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...Executive Summary I have been requested to evaluate the ethical dilemma surrounding the product offering of Great Lakes Chemical Corporation. The company produces tetraethyl lead (TEL), which is an additive for gasoline. Surmounting studies from the past few decades have proven the extensive harmful effects leaded gasoline has on the environment, which has caused considerable vocal opposition from environmental organizations against the company. The dilemma arises in the fact that TEL is a huge financial success for Great Lakes; the company controls 90% of the market and the product accounts for 59% of their annual profit. Great Lakes should cease all operations involving the sale of TEL and focus on being a responsible corporate citizen. They will need to reinvest their resources on penetrating new markets, using their existing products as well as new products made possible by the special bromine production process of their subsidiary company Octel Associates. The distribution of TEL has given Great Lakes a very negative brand image. They have the chance to reverse that image by exiting an ethically unappealing market on their own terms. The company has a successful history of entering foreign markets and adapting to regulations overseas. This plan of action is feasible because Great Lakes is already so financially sound and is established as an international corporation with contacts across the globe. Situational Analysis Great Lakes Chemical Corporation, originally...
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...Taleo Case Study IBM Taps Taleo to Provide Recruiting Technology for Global Outsourcing Clients In today’s challenging economy, now more than ever, strategic recruiting must adapt to the business cycle. There are fewer requisitions and more candidates clamoring to fill them. And in large global organizations, there are competing challenges as well – multiple ERP systems; regional applicant tracking systems; organizational complexity driven by M&A, divestures and legal compliance. In times like these, many companies simply trim headcount and hope to wait out the storm. IBM sees this as a time to transform talent management for business, clients, and the world. IBM sees a vision of a smarter planet, one that is instrumented, interconnected and intelligent. It is putting this vision into action with solutions such as smarter energy grids, smarter traffic management and a smarter healthcare infrastructure. IBM believes that now— when the going is the toughest— is the time to invest in the future. Why? Because the companies that focus on value, exploit opportunities and act with speed will come out of these tough times the strongest and the most capable of competing and winning in the marketplace. This is precisely why IBM turned to Taleo when it decided to invest in Recruitment Process Outsourcing (RPO) in 2008. In 2004, IBM launched its Human Resource Outsourcing (HRO) practice to enable Fortune 500 clients to make the most of globally integrated workforces and drive better...
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...1 PETROL PUMPS (RETAIL OUTLETS) • What are Retail Outlets / Petrol Pumps ? • What is available at Retail Outlets ? • What are Petrol / Diesel / CNG / Branded Fuels ? • What are the mandatory facilities / services available at Retail Outlets ? • How Quality / Quantity are maintained at Retail Outlets ? • How to lodge a complaint ? The answers to the above queries are given below : 1. What is Petrol Pump ? • The most common point of contact of customers with Oil Industry is the Petrol Pump. In Oil Industry parlance, Petrol Pumps are referred to as Retail Outlets (ROs). • As per the existing Government policy, Petrol Pumps can be set up by Public Sector Oil Companies as well as Private Sector Oil Companies dealing in storage and distribution of petroleum products as per guidelines. Presently, the Oil Companies engaged in retail business of automotive fuels are IOC, HPC, BPC, NRL, MRPL, ONGC, RIL, Essar and Shell. 2. Products Marketed at Retail Outlets : • Petrol, in technical language is called “Motor Spirit” (MS). It is mainly used in passenger vehicles such as 2 / 3 wheelers and cars. At present, HPCL markets two types of Petrol across the country, i.e. normal Petrol and branded Petrol. 9 ú Normal Petrol: Normally used as a fuel for spark ignition internal combustion engines such as passenger cars, two wheelers, three wheelers, etc. ú Branded Petrol: This is preferred...
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...QUALITY AND CUSTOMER LOYALTY: A CASE OF AIR ASIA Nadia Hanum Amiruddin Faculty of Business & Entrepreneurship, University Malaysia Kelantan, Kelantan Email : nhanum@umk.edu.my , Tel : 0163350165 ABSTRACT Nowadays, the market is getting competitive in all aspects of survival of the company. Companies especially in the service industry realize that in order to win the market, they need to explore new ways of approaching customers. Therefore, it is important for the company to foster customer loyalty. In this study, SERVQUAL or Gap Analysis Study has become an adapted model for the researcher in measuring the service quality in Air Asia. SERVQUAL measured tangibles, reliability, responsiveness, assurance and empathy. This research aimed to study the relationship between service quality and price towards customer loyalty in the Air Asia services. For this study, the survey method was used as instrument for collecting data. A mall intercept was the method of data collection used by researchers where passengers at the arrival and departure halls of LCCT were given the questionnaire. Based on this research, the result indicates that there are significant relationship between service quality towards customer loyalty and price towards customer loyalty. Based on the correlation analysis, it shows that between service quality and price, price is the most influencing factor that will affect customer loyalty. It can be concluded that, if Air Asia remains as the low fares to...
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...Economic Benefits from Air Transport in Nigeria Nigeria country report Acknowledgements Oxford Economics gratefully acknowledge the help that we received from the International Air Transport Association (IATA) in preparation of this report. Through a survey conducted by IATA many organisations across the aviation industry supplied us with data that has formed an integral part of our analysis. In addition, the Airports Council International (ACI) very kindly provided us data on the economic activities at airports. We would like to thank all these organisations for their generosity in supplying this data, without which this report could not have been written. A note on the data reported in the report Unless otherwise stated, the numbers reported in this report relate to the calendar year 2010. Oxford Economics 2012 v1.1 2 Nigeria country report Contents Facts & figures.......................................................................................... 4 1 1.1 1.2 Consumer benefits for passengers and shippers ......................... 7 Consumer benefits ..................................................................................... 7 Estimated consumer benefits ..................................................................... 8 2 2.1 2.2 2.3 Enabling long-term economic growth............................................ 9 Connectivity and the cost of air transport services .................................... 9 How aviation...
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...Standard Chartered China becomes first international bank to launch Alipay’s Express Payment service Providing even more customer convenience with new express payment service 15 February 2012, Shanghai, China - Standard Chartered Bank (China) Ltd and Alipay today jointly announced the launch of the new Standard Chartered - Alipay Express Payment service. The launch of this new service innovation is a reflection of Standard Chartered China‘s commitment to customer service excellence and a first for international banks in China to provide a service which enables debit card holders to safely and conveniently pay off their online purchases, anywhere, anytime. Standard Chartered China debit card holders can now join 40 million other users of the Alipay Express Payment service to make secure and convenient purchases with as many as 460,000 online merchants worldwide that offer Alipay as a payment option, including Taobao.com and TMall.com. To use the Express Payment service, users do not need to register for online banking but must provide their debit card number, mobile phone verification code and other related information. Once approved, users need only their Alipay password and mobile verification code to complete transactions. Standard Chartered China and Alipay have implemented a rigorous security system to provide consumers with ease-of-use and account protection. The state- of-the-art security system reduces the risks caused by Trojan horses and phishing links...
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...and 3) promoting equitable gender sensitive contributions and benefits among stakeholders including private sector. More recently, value chain approaches have been explored to bring more benefits to rural producers through better market links. Course Description The course focuses on integrating a value chain perspective in rural development, and how this conceptual and methodological framework can enhance program strategies for sustainable livelihoods, profitable small scale enterprises and socially responsive private sector. Learning content includes: basic principles and concepts of value chain development, practical methods and tools in integrating value chain perspective in rural development programming, and lessons learned from case studies on linking rural enterprises to dynamic value chains. The course specifically covers value chain assessment and how the results are utilized in planning for development interventions. It emphasizes field-based learning through practical exercises in the planning and conduct of participatory market assessments. Development of action plans at the end of the course enables participants to synthesize knowledge and...
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...Small and Medium Enterprises Business Guide SMALL AND MEDIUM ENTERPRISES (SME) BUSINESS GUIDE SUPPORTED BY MARCH 2008 1 Uganda Investment Authority © 2008 Small and Medium Enterprises Business Guide Foreword The Uganda Investment Authority (UIA) is proud to introduce this first Small and Medium Enterprises Business Guide. Small and Medium Enterprises (SME) are the backbone of the Ugandan economy. They contribute to job creation and poverty reduction. SMEs need to be supported to grow from small enterprises to medium and large businesses. This guide provides information and contacts on business licensing, access to finance, entrepreneurship skills training, business development services, and taxation/incentives. I wish to especially thank the Icelandic International Development Agency (ICEIDA) which has funded not only this guide but also entrepreneurship skills training and business development support for SMEs. Uganda Investment Authority has partnered with Makerere University Business School, Management Training and Advisory Centre and Uganda Women Entrepreneurs Association Limited to deliver these services. To my fellow entrepreneurs, I encourage you to use this Small and Medium Enterprises Business Guide to increase the profitability of your business. Patrick Bitature Chairman Uganda Investment Authority 2 Uganda Investment Authority © 2008 Small and Medium Enterprises Business Guide Table of Content I. INTRODUCTION ............
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...Liu and Robert M. Shaver DaimlerChrysler Corporation Noise and Vibration Conference and Exhibition St. Charles, Illinois May 15-17, 2007 400 Commonwealth Drive, Warrendale, PA 15096-0001 U.S.A. Tel: (724) 776-4841 Fax: (724) 776-0790 Web: www.sae.org Author:Gilligan-SID:4494-GUID:38672946-193.61.107.151 Licensed to Coventry University Licensed from the SAE Digital Library Copyright 2010 SAE International E-mailing, copying and internet posting are prohibited Downloaded Friday, October 22, 2010 6:54:13 AM The Engineering Meetings Board has approved this paper for publication. It has successfully completed SAE's peer review process under the supervision of the session organizer. This process requires a minimum of three (3) reviews by industry experts. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SAE. For permission and licensing requests contact: SAE Permissions 400 Commonwealth Drive Warrendale, PA 15096-0001-USA Email: permissions@sae.org Tel: 724-772-4028 Fax: 724-776-3036 For multiple print copies contact: SAE Customer Service Tel: 877-606-7323 (inside USA and Canada) Tel: 724-776-4970 (outside USA) Fax: 724-776-0790 Email: CustomerService@sae.org ISSN 0148-7191 Copyright © 2007 SAE International Positions and opinions advanced in this paper are those of the...
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...2012 – 2013 INTEL PHILIPPINE SCIENCE FAIR RESEARCH PLAN Required for All Projects To be Submitted to IRB/SRC before the Experimentation Begins Joshua Garcia Bullago Life Science II Name Cluster Category Baguio City National High School School Fair Division (074) 444 26 45 Cor. Gov. Pack Rd., Baguio City School Address Tel. No. NEUTRALIZING MIXTURE Title of Project Mrs. Juliet Herreria-Ilustre Project Adviser The research plan must include the following: A) Problem/s: 1. General Objective: The study aims to neutralize weak and strong acidic solutions using mixture of ashes of banana leaves, banana peelings and potato peelings. 2. Specific Objectives: a. What is the pH of the weak and strong acidic solutions after incorporating mixture of ashes of banana leaves, banana peelings and potato peelings? b. Which of the following mixture of different amounts of ashes of banana leaves, banana peelings and potato peelings will best neutralize the pH of the acidic solutions? c. How long will the neutralization take effect on the pH of the acidic solutions once the mixture of ashes of banana leaves, banana peelings and potato peelings is incorporated to the solutions? B) Hypothesis/Objectives: 1. The neutralization of pH of acidic solutions using mixture of different amounts...
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...ASSIGNMENT 02 NAME: Monica Schellingerhout PO BOX: PO Box 11979 Wierda Park South 0057 MODULE: MGG201W SEMESTER CODE: Year Module ASSIGNMENT NUMBER: 02 STUDENT NUMBER: 4396-359-5 ASSIGNMENT DATE: 2011-07-25 Contents 1 PART 1 3 1.1 PREMARITAL COUNSELLING 3 1.1.1 Definition of premarital counselling 3 1.1.2 Purpose of Premarital Counselling 3 1.1.3 Purpose of the Helper 4 1.1.4 Relavent Core Relational Conditions 4 1.1.5 Degree Of Structure Needed 5 1.1.6 In What Format Does Counselling Take Place 5 1.2 MARRIAGE ENRICHMENT 7 1.2.1 Definition of Marriage Enrichment 7 1.2.2 Purpose of Marriage Enrichment Counselling 7 1.2.3 Purpose of the Helper 7 1.2.4 Relavent Core Relational Conditions 8 1.2.5 Degree of Structure needed 9 1.2.6 In What Format Does Counselling Take Place 9 1.3 COUPLES COUNSELLING 11 1.3.1 Definition of Couples Counsellin 11 1.3.2 Purpose of Couples Counselling 11 1.3.3 Purpose of the Helper 12 1.3.4 Relevant Core Relational Conditions 12 1.3.5 Degree of Structure needed 13 1.3.6 In What Format Does Counselling Take Place 14 1.4 DIVORCE COUNSELLING 16 1.4.1 Definition of Divorce Counselling 16 1.4.2 Purpose of Divorce Counselling 16 1.4.3 Purpose of the Helper 16 1.4.4 Relevant Core Relational Conditions 17 1.4.5 Degree of Structure...
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...Green Supply Chain Management : Logistics and Distribution Prabhakar Ravishankar White Paper Important Confidentiality Notice This document is disclosed only to the recipient to whom this document is addressed to and is pursuant to a relationship of confidentiality under which the recipient has obligations to confidentiality. This document constitutes confidential information and contains proprietary information belonging to MphasiS Limited. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain MphasiS Limiteds written consent before the recipient or any other person acting on its behalf, communicate any information on the contents or the subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes individual, firm or company, or an employee or employees of such a firm and company. The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to MphasiS Limited and further acknowledges its obligation to comply with the provisions of this notice. The contents of this document are provided in commercial confidence, solely for the purpose of evaluating whether the contract should be awarded to MphasiS. The information contained in this document represents the views and opinions of MphasiS on the issues discussed, as of the date...
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..."Cry" redirects here. For other uses, see Cry (disambiguation). "Weeping" redirects here. For the weeping habit of trees, see Weeping tree. This article is about the human shedding of tears. For other uses, see Crying (disambiguation). A toddler crying. French people bid troops of the French Army goodbye as they leave metropolitan France at Marseille harbour, 1941.Crying (also referred to as sobbing, weeping, bawling, or wailing) is shedding tears as a response to an emotional state in humans. One need only shed a single tear to be crying. The act of crying has been defined as "a complex secretomotor phenomenon characterized by the shedding of tears from the lacrimal apparatus, without any irritation of the ocular structures".[1] A related medical term is lacrimation, which also refers to non-emotional shedding of tears. A neuronal connection between the lacrimal gland (tear duct) and the areas of the human brain involved with emotion has been established. Some scientists believe that only humans produce tears in response to emotional states [2] while others disagree.[3] Charles Darwin wrote in The Expression of the Emotions in Man and Animals that the keepers of Indian elephants in the London Zoo told him that their charges shed tears in sorrow. Tears produced during emotional crying have a chemical composition which differs from other types of tears. They contain significantly greater quantities of the hormones prolactin, adrenocorticotropic hormone, Leu-enkephalin[4]...
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...Journal of Management Research ISSN 1941-899X 2014, Vol. 6, No. 4 Understanding Performance Indicators of Organizational Achievement in Turkish Airline Companies Dilek Erdogan (Corresponding author) Department of Aviation Management, Faculty of Aeronautics and Astronautics Anadolu University, Eskisehir, Turkey Tel: 90-222-321-3550 / 6984 E-mail: dilekc@anadolu.edu.tr Ergun Kaya Department of Management, Faculty of Business Administration Anadolu University, Eskisehir, Turkey Tel: 90-222-335-05-80/ 2544 Received: Sep. 16, 2014 doi:10.5296/jmr.v6i4.6355 E-mail: ergunk@anadolu.edu.tr Accepted: Oct. 13, 2014 Published: October 13, 2014 URL: http://dx.doi.org/10.5296/jmr.v6i4.6355 Abstract The aim of this study is to analyze performance indicators used by airline companies within the framework of a performance and strategic management tool, namely, ’balanced scorecard (BSC)’, and to assess its applicability in the airline business. Designed as a multiple case study by collecting data from primary and secondary sources, the participants of this study are scheduled airline businesses operating in Turkey. The airline companies have been found to use similar performance indicators within the financial, customer-based, internal business process, and learning/growth perspectives of BSC. Airline companies are recommended to use BSC because it allows them to transform their strategies into measurable performance indicators and to assess their...
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