(1)Data differ from information in which way?
(a) Data are output and information is input
(b) Information is output and data are input
(c) Data are meaningful bits of information
(d) There is no difference
(2)Which of the following is not a characteristic that makes information useful?
(a)It is reliable
(b) It is timely
(c) It is inexpensive
(d) It is relevant
(3)Which of the following is a primary activity in the value chain?
(a) Purchasing
(b) Accounting
(c) Post-sales service
(d) Human resource management
(4)Top management continually emphasizes and supports investments designed to improve the efficiency of the manufacturing process. Such a focus most likely reflects the pursuit of which type of strategy?
(a) Product differentiation
(b) Low-cost
(c) Needs-based
(d) Variety-based
(5) Which of the following is not a means by which information improves decision making?
(a) Increasing information overload
(b) Reducing uncertainty
(c) Providing feedback about the effectiveness of prior decisions
(d) Identifying situations requiring management action
(6)In the value chain concept, upgrading IT is considered what kind of activity?
(a) Primary activity
(b) Support activity
(c) Service activity
(d) Structured activity
(7) Lower-level management employees are most likely to make which of the following decisions?
(a) Structured decisions involving strategic planning
(b) Unstructured decisions involving managerial control
(c) Structured decisions involving operational control
(d) Unstructured decisions involving strategic planning
(8) Which of the following is a function of an AIS?
(a) Reducing the need to identify a strategy and strategic position
(b) Transforming data into useful information
(c) Allocating organizational resources
(d) Automating all decision making
(9) A firm, its suppliers, and its customers collectively form which