...Cleveland Cavaliers owner Dan Gilbert wrote his infamous open letter to the City of Cleveland. He promised the city of Cleveland, a ring before LeBron would win. LeBron's Finals MVP performance silenced possibly his biggest critic. The City of Cleveland has been through a lot. Since Jim Brown retired to be an actor in 1966, they haven't been able to live up to that 1964 NFL championship (The "Super Bowl" didn't come into fruition, until the NFL/AFL merger of 1966). They watched in angst, as the Cleveland Indians squandered away their title hopes, to the then Florida Marlins in 1997. The Cavs in the early 90s, showed promise, but getting past Michael Jordan was a tough task for anyone. Then came the final straw. In 2003 a local kid from Akron, LeBron James was drafted number #1 in the NBA draft. He crashed onto the scene, like Superman in his spaceship crash landing into Smallville. Like Superman, LeBron was to do great things, he was the savior to the city of Cleveland. He was supposed to bring a title to this blue collar town. However, again like Superman, he wouldn't fully reach his potential until he left his hometown. After "The Decision", Cleveland fans burned LeBron's jersey, and mocked and ridiculed their former "King". They watched joyfully, as the Mavericks snatched away LeBron's title hopes in 2011. Gilbert's letter only gave a slight glimpse into the heart of Cleveland fans. They absolutely HATE LeBron James. Nine years since they drafted him, LeBron's former witnesses...
Words: 1345 - Pages: 6
...1) What is the management-research question hierarchy for Akron Children’s Hospital? a. Management Dilemma- Step 1 is identifying the management dilemma. The dilemma that the hospital faces is how to increase the bed-occupancy rate and what can the hospital do to gain more business than its competitors. b. Management Question- Step 2 is how to differentiate itself and step out of the shadow of its competitors. c. Research Questions- Step 3 consists of defining the research questions The questions focus on how to distinguish itself and convey its commitment to children and to the highest-quality and most medically advanced care. d. Investigative Questions- Step 4 consists of investigative questions such as “How do parents come to a decision on where to bring their children?” and “How do we gain more customers from surrounding counties?” e. Measurement Questions- Step 5 consists of some questions with supplied answers that range on a scale of 1 to 5 (bad to good). These questions can include those about distance to home, comfort of leaving children in the hospital’s care, feelings of technology and medical quality. 2) What are the advantages/disadvantages of an observation study for this research? f. Advantages- The researcher can see first-hand the experiences of parents and children in the hospital every step of the way. Researchers can instantly record their observances and findings. Recordings of audio or video are hard evidence...
Words: 311 - Pages: 2
...Akron Children's Hospital Executive summary The health care market in the Northeastern Ohio has been experiencing tremendous changes in the last few years. These changes have been more prominent among the health services for seriously ill children. Institutions that have in the past been involved in other health care services have turned to pediatrics. In order to combat this, Akron Children's Hospital has resulted to trying to understand the decision making procedures on institution or physician selection among the parents with seriously sick children. This was in an effort to differentiate itself from the other health care service providers. With the identification of similarities in advertisement approaches within the major contenders for the Industry, more unique differentiation strategies were sought through researches to identify how to best communicate with the customers in a unique way that would give the company a competitive edge over other service providers. Marcus Thomas LLC, the researcher contracted by Akron Children's Hospital, used telephone interviews and focus groups in learning the decision making behaviors. In both research approaches, parents with children between the ages of one month and eighteen years were sampled. The geographical spread of the sample exceeded the Summit County, where the hospital is based. From the survey, it was inferred that the decision makers use their emotions rather than rationality when making decisions on health care provision...
Words: 1912 - Pages: 8
...Case Study: Village Volvo CASE 2.1 Shahrzad 20121014 Zahra 20121016 Index • Introduction about Village Volvo • Village Volvo’s Service Package • Distinctive characteristic of Service firm • Characterize Nature of Service act • Characterize Relationship customers • Characterize Customization and judgment • Characterize Nature of demand and supply • Characterize Method of service delivery • Village Volvo back-office management • Village Volvo Versa Volvo Dealers • Conclusion Introduction about Village Volvo and their mission statement The mission of the Village Volvo is to profit from the sale of automobiles, parts and services. They are seeking to achieve this by creating an environment for their customers of comfort, reliance and respect. This environment will be formed by the continued emphasis on employee satisfaction, which leads to greater efficiency and productivity through employee retention. They aim their employees to establish a daily goal of anticipating and satisfying the customers’ needs in order to build a relationship-based business, which develops an ever-growing customer base. 1. Describe Village Volvo service package. Village Volvo provides quality repair at a reasonable cost for out of warranty Volvos. Car owners can visit for Routine Services such as tune-ups and oil change or for diagnosis and repairing specific problems in an estimated time. They have CCVD which is Custom...
Words: 1528 - Pages: 7
...THE USS AKRON: A NAVAL AIRSHIP By Wynette C. Perry Airframe Structures and Applications AMNT 270 Instructor R. Xavier Koon Embry-Riddle Aeronautical University Extended Campus Patuxent River Resident Center September 27, 2011 TABLE OF CONTENTS Page LIST OF FIGURES iii Chapter I INTRODUCTION 1 II HISTORY OF EARLY FLIGHT 2 III HISTORY OF HOT-AIR BALLOONS 3 IV HISTORY OF THE ZEPPELIN 4 V USS AKRON DESIGN AND CONSTRUCTION 5 VI USS AKRON MISSIONS 6 VII SUMMARY 8 VIII CONCLUSION 9 APPENDICES A BIBLIOGRAPHY 12 LIST OF FIGURES Figure Page 1 Ormithopter Flying Machine 2 2 Montgolfier Brother’s 1783 hot-air balloon 3 3 dirigible 4 4 First ring of the uss akron 6 5 USS AKRON DESIGN PLANS 7 6 USS AKRON 8 7 LONG ENDURANCE MULTI-INTELLIGENCE VEHICLE 9 CHAPTER 1: INTRODUCTION The idea of flight has intrigued man for many years. For centuries, man experimented with ways of how to fly; some ideas of how to fly were good, while other ideas were not so good. Early pioneers of flight would...
Words: 2599 - Pages: 11
...علی کیاکاظمی 431093125 2- Akron Children’s Hospital 10 آبان 1394 1- چکیده ردیف | اجزاء پژوهش | شرح | 1 | معضل مدیریتی | بیمارستان کودکان آکرون در منطقه اوهایو در یک شرایط رقابتی قرار دارد و علیرغم ظرفیت بیشتر و پیشرو بودن در نوآوری به مرور در حال عقب افتادن از رقیبان خود است. | 2 | سوال مدیریتی | والدین کودکان بیمار به هنگام انتخاب بیمارستان –به خصوص برای بیماری هایی که نیاز به زمان بستری بالایی دارند- با یک چالش جدی رو به رو هستند و دوست دارند بهترین انتخاب را انجام دهند. چه طور می توان در این کار به آنها کمک کرد؟ چه طور می توان با آن ها ارتباط برقرار و پیام تعهد و کیفیت بیمارستان را به آنها منتقل کرد؟ | 3 | سوال پژوهش | والدین کودکان بیمار چه شاخص هایی را برای انتخاب بیمارستان مد نظر قرار می دهند؟ به طور کلی چه فرآیندی در ذهن آن ها برای انتخاب بیمارستان شکل میگیرد؟ چه طور می توان در انتخاب بیمارستان به آن ها کمک کرد؟ احساسات به عنوان عامل اصلی تاثیر گذار در انتخاب والدین چه طور این نقش را ایفا می کند؟ چه روش های ارتباطی ای می توان برای رساندن پیام مناسب به مخاطب استفاده کرد؟ | 4 | هدف پژوهش | شناسایی فرآیند انتخاب بیمارستان توسط والدین و عوامل مهم تاثیر گذار بر آن | 5 | روش پژوهش | پیمایشی - مقطعی | 6 | روش جمعآوری دادهها | مشاهده | 7 | جامعه آماری | بیماران، والدین بیماران، پزشکان و پرستاران بیمارستان | 8 | حجم نمونه و روش نمونه گیری | در کیس به این مساله اشاره ای نشده است. | 9 | روش تجزیه و تحلیل دادهها | | 2- مقدمه بیمارستان کودکان آکرون از بزرگترین بیمارستان های آمریکا واقع در منطقه شمال شرق این کشور در ایالت اوهایو است. این بیمارستان...
Words: 1576 - Pages: 7
...1. What is the management-research question hierarchy for Akron Children’s Hospital? The management research hierarchy for Akron Children’s Hospital includes: Discover the Management Dilemma: Akron’s Children’s Hospital felt the need to distinguish itself from the other prominent pediatric hospitals in the Northeastern Ohio area: Akron Children’s wanted to be the top pediatric hospital choice in Akron and the surrounding counties. Define the Management Question: How can we (Akron Children’s) convince the public, or parents of acutely ill children, to utilize the caring, compassionate, and technologically advanced resources of Akron Children’s Hospital over Rainbow Babies & Children’s Hospital or The Cleveland Clinic? Define the Research Questions: How can Akron Children’s Hospital distinguish itself from its competitors and prove its excellence in healthcare to the Akron area and surrounding counties? Investigative Questions: What factors do parents use to make a decision as to what hospital to use? Is a decision based on hospital reputation or is their decision an emotional decision? What do we need to do to heighten our reputation as a caring, compassionate, technologically advanced facility and to appeal to the emotional level as a means to attract (the parents of) acutely ill children to Akron Children’s over our competitors? Measurement Questions: What measures does Akron Children’s Hospital take to demonstrate their superiority over...
Words: 657 - Pages: 3
...Akron Ohio Community Profile University of Phoenix Ethics and Social Responsibility ETH 316 Ed McCullough April 22, 2013 Figure [ 1 ] ("Portage Lakes, Akron, Ohio," 2007) Akron, Ohio Community Profile The city of Akron, Ohio, incorporated in 1918; the city's land holds an elevation of 1050 feet, land area of 62.1 square miles, and population density of 3206 people per square mile ("Akron City Data," 2013). This small suburban city, located approximately 36 miles South of Cleveland, Ohio, that inhabits the Northeast sector of Ohio. The current city population equals approximately 542,272 with 244,314 households ("Akron City Data," 2013). The number of family households that live in Akron equal 58.3% of the population or 142,556 and non-family households equal 41.7% of the population at 101,758 ("Akron City Data," 2013). The city's population includes a multi-racial mix of 80.1% White, 14.3% Black, 2.1% Asian, 2.1% Hispanic, 0.2% American Indian, 0.02% other race ("Akron City Data," 2013). Although the city incorporated in 1918, Akron was co-founded in 1825 when a man named of Paul Williams suggested it to Simon Perkins ("Akron, Ohio," n.d., p. 1). Today the Perkins Stone Mansion, a historic landmark and museum sits diagonally across from the John Brown House another museum historically known for its part in the historic abolitionary movement noted as the "Underground Railroad" located on the corner of Copley and Diagonal Road ("Akron, Ohio," n.d.). "In...
Words: 902 - Pages: 4
...Sojourner Truth: "Ain't I a Woman?", December 1851 -------------------------------------------------------------------------------- Sojourner Truth (1797-1883): Ain't I A Woman? Delivered 1851 Women's Convention, Akron, Ohio Well, children, where there is so much racket there must be something out of kilter. I think that 'twixt the negroes of the South and the women at the North, all talking about rights, the white men will be in a fix pretty soon. But what's all this here talking about? That man over there says that women need to be helped into carriages, and lifted over ditches, and to have the best place everywhere. Nobody ever helps me into carriages, or over mud-puddles, or gives me any best place! And ain't I a woman? Look at me! Look at my arm! I have ploughed and planted, and gathered into barns, and no man could head me! And ain't I a woman? I could work as much and eat as much as a man - when I could get it - and bear the lash as well! And ain't I a woman? I have borne thirteen children, and seen most all sold off to slavery, and when I cried out with my mother's grief, none but Jesus heard me! And ain't I a woman? Then they talk about this thing in the head; what's this they call it? [member of audience whispers, "intellect"] That's it, honey. What's that got to do with women's rights or negroes' rights? If my cup won't hold but a pint, and yours holds a quart, wouldn't you be mean not to let me have my little half measure full? Then that little man in...
Words: 377 - Pages: 2
...telling a story far beyond the product. In my opinion, LeBron James is the product in this commercial and it directly corresponds to LeBron returning back home, not only to Cleveland, but also to his hometown, Akron. The commercial does this in an emotional way as LeBron returns and revisits Akron. It shows him entering his former High School, the basketball court he built, his mother, his old neighborhood, and the court in which he started playing basketball. b. The second tactic I will cover is the “First Home Game” Sprite commercial starring LeBron as well. This commercial also corresponds with LeBron returning home, but it has its own specific message. James makes a major statement throughout the commercial by making the notion that he was driven by his hometown fans more than anyone to return to Cleveland. During the commercial, LeBron states, ““Where does my thirst come from? It comes from here, from these people, because their passion, their love, drives me. They say home is where your heart is. My heart is here, it’s always been. This is my first home game.” What James is saying is that returning home is his first home game and it is just as important as his actual first game with the Cavaliers. At the end of the commercial James arrives at Patterson Park in Akron, Ohio where he once played pick-up basketball. When he made his entrance, there were many members of the community present. According to Ananth Pandian, “Sprite worked with city officials to turn Patterson Park...
Words: 665 - Pages: 3
...A Case Report On WILL BURT: EDUCATION EVERY STEP OF THE WAY Executive summary The cause for the company’s liquidation was nothing but the education and lack of skills possessed by the employees. As soon as Featherstone, CEO of the company recognized it he took some steps to improve it which not only helped the company from getting out of that liquidation state but also in emerging to a better state. Words count- 57 words Case analysis The company Will Burt, a family owned manufacturing firm based in Orrville, Ohio were in such a state that it had to cancel its insurance coverage following a liability suit. Owners had no other option but to sell out the company to a new buyer for which CEO Harry Featherstone was charged with. Featherstone who had just taken charge as CEO found himself at the helm of a doomed company. Employee morale was completely low and people had lost their hopes from the company. But Featherstone’s belief about the company never shattered. He decide to make the company highly leverage followed by the institution of Employee stock ownership plan. As a result of which the company was saved from liquidation and also from being a deep pocket target for some liability lawyer. He wanted employees to know that they actually owned a part of the company through employee stock ownership plan. He tried a lot to explain but a lot of people had trouble in grasping the concept, so he decided to open up the numbers of the company. He showed...
Words: 546 - Pages: 3
...Taylor Lenzi English 1550 November 18, 2013 Final Essay Compare/Contrast Final Essay “The Decision” will always and forever be one of Cleveland’s darkest times for a city who has not had much to cheer about in past times. The entire city thought LeBron James would lift the city up, but in the end he was held accountable for many broken hearts. On the other hand, a writer by the name of Tom Bissell once put himself in a dark time as well relying on large quantities of cocaine and an unhealthy obsession with video games. With LeBron James in Wright Thompson’s “Believeland” and the cocaine and video games in Tom Bissell’s “Video Games: The Addiction” creating an unwanted atmosphere, they show how quickly changing one single variable can cause such a strong negative effect on a human being’s or even a whole city’s dream. In Thompson’s “Believeland” the proud city attempts to get over the “the person who left and remember what it used to be with him here” (Par. 1). Yes, the fans call “the person who left” LeBron James. Tom Bissell was once a writer who wrote several books and journalism pieces. In his “Video Games: The Addiction” he finds himself needing a new Xbox everywhere he moved and becoming addicted and having trouble finding cocaine until he found an anonymous Russian dealer to supply him. One contrast in both of these are the form and structure are different in each article and how they inform the reader. “Believeland” is told from the point of view of one...
Words: 2044 - Pages: 9
...Akron Automobile Flooring Company Case Analysis Baticulon, Marimar E. Cheng, Deany Hendrick R. Ngo, Raenelle Ean A. Tan, Benson Michael T. Tanganco, Lyonel T. Acc 35 S.Y. 2014-2015 Submitted To: Prof. Raleo Belandres March 22, 2015 I. Background Akron Automobile Flooring Company is the leading manufacturer of flooring material in its region. The company does not handle any altering, cutting, or finishing aspects of flooring; it simply provides the material. This material is sold to finishers independent of the company, who then adjust the material to fit various car models. The company announces prices for its products every six months. One of its offerings, Carpet PA-2, is made using a special machine that cannot be used to make any other line of flooring. To improve Carpet PA-2’s margin, the company decided to increase its price per square yard from $3.95 to $4.75, effective January 1, 2003—a decision made in part due to the company’s anticipation of a large fund need in the near future. Their competitors, however, held their prices constant at $3.95 on carpets competitive with PA-2. The subsequent two seasons saw a drop-off in the company’s sales of Carpet PA-2. With this decrease in market share, the company must now decide whether to keep its price at $4.75 per square yard, or to scale it back down to $3.95. The company projects sales of 75,000 sq. yards due to the higher quality of Carpet PA-2 in comparison to the competition, but foresees...
Words: 3297 - Pages: 14
...I went through a devastating time in my life where I did not think I was going to survive. I got involved with a man that was an alcoholic. He seem very nice on the surface but as I got to know him the person came out and I realize this was not the man for me. I remember the first in counter I had with him was when he wanted me to have sex with him and I refused him. I was lying in bed and next thing I know he had his hand around my neck choking me, saying “I guess I have to treat you like a hoe in the street". I began pleading for my life. I said I was through with the relationship. But it was not over he told me he was sorry and he would never treat me like that again. I loved him so much I gave him another chance. Which was the worst decision I ever made. When he tried to choke me. It put fear in me whenever he would drink. I was afraid to be alone with him but yet I found that I could not get away from the abusive relationship, the bondage I was in. I told myself so many time I was through because I was not going to put up with him and the way I felt whenever he would drink. One day I made up my mind I was going to get out and never look back because I was tired of hiding in closet, or afraid to go home after work because he been drinking all day, I didn't know what was going to do to me. I began moving my clothing out of the house. when he would question me about why my clothes was not in the closet I would make up a story like I just move my things in my son closet so...
Words: 557 - Pages: 3
...Case Study: Akron Children’s Hospital 1) What is the management-research question hierarchy for Akron Children’s Hospital? a. Management Dilemma- Step 1 is identifying the management dilemma. The dilemma that the hospital faces is how to increase the bed-occupancy rate and what can the hospital do to gain more business than its competitors. b. Management Question- Step 2 is how to differentiate itself and step out of the shadow of its competitors. c. Research Questions- Step 3 consists of defining the research questions The questions focus on how to distinguish itself and convey its commitment to children and to the highest-quality and most medically advanced care. d. Investigative Questions- Step 4 consists of investigative questions such as “How do parents come to a decision on where to bring their children?” and “How do we gain more customers from surrounding counties?” e. Measurement Questions- Step 5 consists of some questions with supplied answers that range on a scale of 1 to 5 (bad to good). These questions can include those about distance to home, comfort of leaving children in the hospital’s care, feelings of technology and medical quality. 2) What are the advantages/disadvantages of an observation study for this research? f. Advantages- The researcher can see first-hand the experiences of parents and children in the hospital every step of the way. Researchers can instantly record their observances and findings....
Words: 672 - Pages: 3
