...TOUR 140 – TOURISM CO-OP WORK EXPERIENCE REPORT On completing the 500 hours of your co-op work experience, you are asked to submit a written report. Inadequate reports will require re-writes before credit is assigned for TOUR 140. Report due: September 10, 2014 – Wednesday by 5pm. Turn in to Christy Dodds in CE318. Mandatory co-op debrief workshop: September 15, 2014 – Monday 6-9pm (LB322) Report Objectives 1. To allow students to re-visit original work objectives and evaluate them against their actual work experience. 2. To provide documentation of the co-op work experience to assist faculty in evaluating the work placement. 3. To provide a resource to assist future students in their co-op job search. 4. To provide faculty the ability to become familiar with your work term learning experience. Report Evaluation Criteria Your report should: Follow standard report format – the body of the document should use 12 point Ariel or Calibri only, use 1.5 spacing, set your margins to 2cm or 1” on all sides, include a table of contents and a cover page, include page numbers. Be factual and accurate; source if you are using information that is not your own Be free of spelling errors and typos Be between 5-8 pages in length. The Real Story The work term report is meant to do several things. It is a legacy piece long engrained in the community-based culture of the School of Tourism Management. First, your report out of the company/organization that you worked for, as well as the...
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...Starwoods Number of Rooms I) Sheraton 1) Sheraton Birmingham Hotel 757 2) Sheraton Anchorage Hotel & Spa 370 3) Sheraton Wild Horse Pass Resort & Spa 500 4) Sheraton Crescent Hotel 342 5) Sheraton Phoenix Downtown Hotel 1000 6) Sheraton Desert Oasis Villas, Scottsdale 300 7) Sheraton Phoenix Airport Hotel Tempe 210 8) Sheraton Tucson Hotel & Suites 216 9) Sheraton Agoura Hills Hotel 280 10) Sheraton Anaheim Hotel 489 11) Sheraton Park Hotel at the Anaheim Resort 490 12) Sheraton Carlsbad Resort & Spa 250 13) Sheraton Cerritos Hotel 203 14) Sheraton Garden Grove - Anaheim South Hotel 285 15) Sheraton La Jolla Hotel 252 16) Sheraton Gateway Los Angeles Hotel 802 17) Sheraton Los Angeles Downtown Hotel 487 18) Sheraton San Jose Hotel 229 19) Sheraton Ontario Airport Hotel 164 20) Sheraton Palo Alto Hotel 346 21) Sheraton Pasadena Hotel 311 22) Sheraton Sonoma County - Petaluma 183 23) Sheraton Pleasanton Hotel 170 24) Sheraton Fairplex Hotel & Conference Center 247 25) Sheraton Grand Sacramento Hotel 503 26) Sheraton Mission Valley San Diego Hotel ...
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...to each destination that captures the sense of both luxury and place. * W Hotles: Upscale full service hotel, where iconic design and cutting edge lifestyle set the stage for exclusive and extraordinary experiences. * Westin: Hotel provides innovative programs and instinctive service which transform every aspect of guest stay into experience. * Le Meridien: A Paris born hotel brand aims to target the creative minds that are eager to learn something new and see things in different light. * Sheraton: The largest brand serving needs of upscale business and leisure travelors worldwide. * Four Points: A selected service hotel delights self sufficient traveller with what is needed for greater comfort and productivity. * Aloft: Small scale service hotel which provides vision of W hotel to every category of travellers. * Element: More towards extended stay hotel provide space to live in modern upscale industry and feel to be comfortable. Company’s approach towards customers Starwood Hotels share’s value and works on action together to ensure understanding from one to another. The concept of connecting with customers is just specific to their...
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...SCI 100 – Meteorology: Chapter 5 Focus Questions and Topics to Study Comprehensively describe the “adiabatic process”? (Hint: see Fig. 5.2 on page 119) Explain why the moist adiabatic rate and dry adiabatic rate are different. List and describe the ways, both at the surface and aloft, the atmosphere be made more stable. List and describe the ways, both at the surface and aloft, the atmosphere be made more unstable. Chapter 5 Questions and Topics to Study (cont’d) There are three main classifications of atmospheric stability. Describe the one known as “conditionally unstable” and relate it to cloud growth. Explain why an inversion represents a very stable atmosphere. What (general) type of clouds would you expect to see... ...in a stable atmosphere? ...in an unstable atmosphere? List the four primary ways clouds form, hence the four lifting mechanisms, as seen on Fig 5.10. Chapter 5 Questions and Topics to Study (cont’d) Describe the process of convectional lifting. Describe the process of orographic lifting using the classic “wind over the mountain” example. Be sure to understand why it is warmer and drier on the leeward side of some mountain ranges. Know the main aspect of the collision & coalescence precipitation...
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...Table of Contents EXECUTIVE SUMMARY 1 INTRODUCTION TO ENGRO PAKISTAN 2 FOOD INDUSTRY IN PAKISTAN 3 ENGRO FOODS 3 RESEARCH AND DEVELOPMENT AT ENGROFOODS 4 STRATEGIC INTERNAL AND EXTERNAL AUDIT 4 STEEPLE ANALYSIS 4 PORTER’S FIVE FORCES MODEL 6 THREAT OF NEW ENTRANTS 6 BARGAINING POWER OF SUPPLIERS 7 BARGAINING POWER OF BUYERS 7 AVAILABILITY OF SUBSTITUTES 7 COMPETITIVE RIVALRY 8 SWOT ANALYSIS 8 STRENGTH 8 WEAKNESSES 9 OPPORTUNITIES 10 THREATS 11 INDUSTRIAL SWOT ANALYSIS 12 IFA AND EFA FOR ENGROOFOODDS 15 COMPETITIVE PROFILE MATRIX (CPM) 17 CORE COMPETENCIES & KEY SUCCESS FACTORS 18 COMPETITIVE ANALYSIS 19 INTERNAL EXTERNAL (IE) MATRIX 20 GRAND STRATEGY MATRIX 21 SUGGESTIONS AND RECOMMENDATIONS 22 REFERENCES 23 Executive Summary The repot at hand provides useful overview about Engro Pakistan Ltd, a private fertilizer firm that keeps about 22 % of market share in the milk food industry Pakistan, established in 2005, a 100% owned subsidiary –First investment of dairy plant Processed milk market is growing at approx: 20% per year. Olper’s achieved peak market shares of 12.3% within 6 months of launch. Other products are launched such as –Olper’s Cream, OLwell –High Calcium Low Fat Milk (Premium Brand) Plans to expand product portfolio Milk processing capacity to increase by 200 million liters annually will become the only company in Pakistan covering the entire milk catchments area. It already has the 2ND largest cooled milk collection system in the country. Distribution network...
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...Starwood Hotels and Resorts Worldwide, Inc. An American hotel and leisure company headquartered in Stamford, Connecticut It owns, operates, franchises and manages hotels, resorts, spas, residences, and vacation ownership properties under its nine owned brands. * Westin * Sharton * Four Points by Sharoton * The Luxury Collection * W Hotel * St. Regis * Le Meridian * Aloaf, a vision by W Hotel * Elements by Westin Started out as starwoods lodging, formed by real estates of starwoods capitial to take advantage of the tax break. Starwoods lodging owned a numbers of hotels around north America In 1994 the Westin hotel company was bought over, from japan Aiko company In 1998 Starwoods buy over the Sharton, Four points by Sharton and The Luxury collection from ITT 1995 Starwoods launched the W Hotel 2005 Sept Starwoods launched The Loaf, based on W Hotel, cater to business travelers In 2005, Starwood purchased the Le Méridien brand Starwood began selling a number of its company-owned hotels, instead focusing on becoming a management company and franchiserfor its current and future hotel brands Starwood also has customer contact centers (CCC) all over the world. A new CCC was just opened in Wichita, KS. This makes it 10 CCC worldwide.( Austin, Texas; Fall River, Massachusetts; Lancaster, California; St. Thomas, Ontario, Canada; Cork, Ireland; Singapore; Tokyo, Japan; Guangzhou, China; and Gurgaon, India) WESTIN Starwood's largest...
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...Second Guessing Second Life We have been deluged recently with stories about the amazing virtual world of Second Life and the brave opportunities it creates for brands. It is hard to believe, but it has been little more than a year since the first major brand, US retailer American Apparel, opened its doors for virtual business on the site. The store sold virtual American Apparel clothing designed to be worn by the avatars that users create to populate Second Life. American Apparel was soon joined by other brands. In October 2006, Starwood, the owner of hotel brands such as Westin and Sheraton, premiered its Aloft hotel brand on Second Life. Starwood saw its virtual hotel as a way of generating early customer insights about its venture long before any of the hotels opened. A month later, Pontiac, the US car-maker, launched Motorati Island. According to Mark-Hans Richer, marketing director at Pontiac, it was designed to 'empower the car community in Second Life and develop with them in a unique and meaningful manner'. From April, Second Life boasted the ultimate marketing patronage when Coke launched a 'virtual thirst pavilion', where visitors could compete to create a virtual vending machine selling not Coke, but, according to the firm's website, 'the essence of Coca-Cola: refreshment, joy, unity, experience'. It all sounds pretty amazing, until you visit Second Life. Having spent last weekend walking around its virtual universe, I have to report that the whole...
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...The following summary report gives a comparison of Australia’s per capita carbon emissions against other countries. It also discusses the economic theory behind carbon emission reduction policies which are in place. An example of these policies is the current solar PV panel subsidy, which is further examined. Australia’s per capita carbon (CO2) emissions are amongst the highest in the world. Figure 1 illustrates when compared to other high income OECD countries, Australia’s CO2 emissions are higher than Germany, United States and United Kingdom, and are second to only Luxemburg. Figure 1 World Development Indicators & Global Development Finance (2008) Figure 1 also illustrates that over twenty out of thirty of these countries are below 10 metric tons of CO2 per capita compared to the dramatically high 18.5 tons from Australia. Additionally to this, according to the ABC (Clarke, 2009) Australia’s CO2 emissions are set to keep rising. Rising CO2 emissions are the result of increasing economic output of the Australian economy. These CO2 emissions have risen to a level which is not socially efficient, and is damaging to Australia’s economy; they have risen to a level resulting in global warming. The negative externality of the markets inability to produce efficient CO2 outputs and a lack of property rights for atmospheric pollution is described by Helm (2010, p. 183) as “one of the biggest market failures”. The emitter of these Greenhouse Gasses (GHG) will face little...
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...yChris Helling Chapter 1 review questions 1. Why is service so critical in the hospitality and tourism industries? Customer service is the essence of the hospitality industry. The importance of customer service in hospitality is stressed in on-the-job training. Good service in the hospitality industry is the only thing that will keep businesses aloft. 2. Describe and give an example of the following: a. Mission Statement: a statement of the purpose of a company, organization, or person and its reason for existing. A mission statement guides the actions of the organization, spell out overall goal, and guides decision-making. Ex: McDonald's - "To provide the fast food customer food prepared in the same high-quality manner world-wide that has consistent taste, serving time, and price in a low-key décor and friendly atmosphere b. Moment of truth: The interaction that occurs between a service provider and the guest is one of the key elements of service that define a guest’s experience. Ex: When a Disney employee recognized that one of their guests had to leave early because they were sick, so the employee got the approval to send them a care package. 3. What is the Disney service model? Start with a smile Eye contact and body language Respect and welcome Value the magic Initiate guest contact Create service solutions End with a thank you 4. Explain why Ritz-Carlton won the Malcolm Baldridge award. The Ritz-Carlton has a philosophy...
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...and sleet? Freezing rain is liquid (super-cooled) that will freeze on contact with objects that are below freezing on the surface. The determining factor between sleet and freezing rain as a precipitation type, is the depth and coldness of the subfreezing layer near the surface. Sleet is usually a transparent or translucent ice ball around .2 inches or less in diameter. When it hits the ground it can bounce. The formation of sleet was discussed in the previous question. Describe how hail might form in a cumulonimbus cloud? Hail is formed when clouds, specifically cumulonimbus clouds, have both high altitudes and powerful updrafts within the condensation layer of the cloud. As rain droplets form, they are frozen and then carried aloft again, where their temperature condenses additional water on the exterior, which then also freezes. After an extended period of gaining an increasing number of ice layers, the hailstones at some point are too heavy for the updrafts to lift, and they fall to the ground, sometimes losing layers to melting in...
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...tape or fiberglass push pole it really depends on the type of job you are going to be doing and what type of cable or fiber you are going to be working with. This will determine what tools you will need to get the job done correctly and safely. Before you begin the first thing you will need is a plan on how to perform your task. Without this there will only be confusion and pain for you. Next you will need to know what the customer needs which cable or fiber you’re going to be installing. After that you will need to know distance from your leased line to your routers and which cable you will need for your backbone and horizontal lines. Safety is the most important thing to remember in this job field. Working with electricity and working aloft will get you killed in a hurry or seriously injured. After all the work is done clean up and make sure the job is done properly and works without fail. There is nothing more time consuming and costly that improper performance when working with cabling. My makeshift tool would have to be my cigarette lighter. Too heat up copper wire to make it flexible. To see in the dark, and too warm up tools to help get dirt off of old terminals. It was the most useful tool I’ve ever had and there are so much more applications it could be used...
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...based NCAA division-1 basketball team called the miners. The coach was drafted to coach the miners, who at the time sucked. Nobody had ever heard of them, but they soon would This new coach who previously had coached nothing but women's basketball, scoured the US for great players, but he did so in a way that didn't pay respect to discrimination or skin color. The result was a team of negro players in the heart of the deep south.= This deeply divided culture was new to the blacks, and not only did they realize that the 7 y would have to beat the best division-1 teams in the nation, they would also have to face discriminatory violence on and off the court. T The team eventually won the NCAA tournament, but not before they went through aloft of pain and suffering. I like the movie because it showed the intimate details of the emotional and physical attachment the blacks on the team felt. I like the movie because of the picture quality and how it was shot, the color grading adds a certain realness to the movie! The movie captures very well the discrimination the team faced while playing on and off the court. When that one guy got a swirlie and a bloody nose that was one of my favorite parts; not because I support what the whites did, but because I like how the team responded by peacefully leaving the establishment, getting on the bus, and going to toronto. Turning their cheek was the right thing to do, the ci8vil rights movement was goin on in the same decade that the movie...
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...high congestion of air traffic, delays of flights, overcrowded airports that made the airports targets for terrorist attacks which made air travel more difficult, how this would affect the workers of these companies in making, and customer unsatisfactory, and “The limited Reemergence of monopoly power” stated by Alfred E. Khan Professor of Political Economy, at University of Cornwell, and former economic advisor to President Carter and chairman of the Civil Aeronautics Board. Airline deregulation while it blossomed in some areas it started to create a growing problem where companies started to exclude competition and this would create an industry that more and more airlines would have to merge with the bigger companies to be able to stay aloft and remain in the industry and would slowly create a monopoly for the industry. This we can see it as many airports are mostly controlled by 5 major airliners. So I defend that the Airline Deregulation act was a failure. References http://www.econlib.org/library/Enc1/AirlineDeregulation.html http://aireform.com/the-failure-of-the-1978-airline-deregulation-act/...
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...Black boxes have been used since the earliest days of aviation. The Wright brothers carried the first flight recorder aloft on one of their initial flights. This crude device registered limited flight data such as duration, speed, and number of engine revolutions. Another early aviation pioneer, Charles Lindbergh, used a somewhat more sophisticated version consisting of a barograph, which marked ink on paper wrapped around a rotating drum. The entire device was contained in a small wooden box the size of an index cardholder. Unfortunately, these early prototypes were not sturdily constructed and could not survive a crash. The Crash Investigation Officers rely on a device known as "The Black Box". These devices are used to record the end moments of the flight of an aircraft. This information helps in giving the investigation party some clue of what was behind the disaster. The Black Box is broken down into two different pieces of equipment. The first piece of equipment is the flight data recorder (FDR), also known as an ADR or accident data recorder. The FDR/ADR is an electronic device employed to record any instructions sent to any between electronic systems on an aircraft. The FDR/ADR is used to record specific aircraft performance parameters like engine performance and control surface settings. The second type of flight recorder is the cockpit voice recorder (CVR), which records conversation in the cockpit, radio communications between the cockpit crew including...
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...Homer, throughout The Iliad, illustrates that although it can be difficult to reach, the rough road to compassion is noble and ultimately superior to the easier paths of anger and rage. In Book 22, Achilles demonstrates mindless rage as he desecrates the body of the Trojan warrior and son of King Priam, Hector. This violates Greek funeral rites, which say that a warrior of Hector’s status, like Patrokles before him, should receive a proper burial. Achilles’ rage over the death of Patrokles, however, prevents him from having compassion for a fellow warrior, namely Hector. Priam attempts to ransom his son’s body and, in turn, reawaken a sense of compassion in Achilles, who had become vengeful after his quarrel with Agamemnon and Hector’s slaying of Patrokles. He accomplishes this by supplicating himself and by reminding Achilles of the common tragedies that both men have suffered throughout the Trojan War. Priam helps Achilles regain his compassion and quell his anger that began after his quarrel with Agamemnon, festered throughout the poem and reached its pinnacle after the death of Patrokles. Thus, through the transformation of his main character and epic hero, Achilles, Homer is stressing the futility of rage and the importance of compassion in Greek society. In Homeric Society, warfare and destruction dominate the lives of many citizens. During the Trojan War, many warriors, Trojan and Greek alike, die on the field of battle. These warriors are lauded for their strength...
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