NIMS institute of management & computer science

A STUDEY ON

“EMPLOYER EMPLOYEE RELATIONSHIP: AN ANALYTICAL STUDY AT JAMMU & KASHMIR BANK, SRINAGAR”

A Project Report Submitted in Partial fulfillment
For the award of Degree of
MASTER OF BUSINESS ADMINISTRATION
BY

SHIEKH RUMAISA ISLAM QAZAMI ENROLLMENT NO: - MBA12/023 Under The Guidance of
SOURABH MUNJAL
Assistant Professor

NIMS Institute of Management & Computer Sciences
NIMS University,
Shobha Nagar, Jaipur 303 001
Rajasthan INDIA. NIMS INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES
Jaipur – 303 121
RAJASTHAN

BONAFIDE & FORWARDING CERTIFICATE

It is certified that the SHIEKH RUMAISA ISLAM QAZAMI D/O Mr. SHIEKH AB GANI is a bonafide student of this institute with enrolment number MBA12/023. Based on the written consent of the faculty guide SAURABH MUNJAL (Assistant Prof.) we are forwarding his project report titled “EMPLOYEE EMPLOYEE RELATIONSHIP AT J&K BANK CO. SRINAGAR AN ANALYTICAL STUDY” for further evaluation to The Controller of Examinations NIMS University, Jaipur Rajasthan.

Dr. Sudhinder Singh Chowhan
-------------------------------------------------
Vice-Principal
Certified that this dissertation is approved in quality and form

Chairman
External Examination Committee

External Examiner-I External Examiner-II

NIMS INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES
Jaipur-303121
Rajasthan

Faculty Guides Certificate

This is to certify that the dissertation titled “EMPLOYEE EMPLOYER RELATIONSHIP AT J&K BANK CO. SRINAGAR AN ANALYTICAL STUDY” is a bonafide work done by SHIEKH RUMAISA ISLAM QAZAMI D/O Mr. SHIEKH AB GANI under my guidance in partial fulfillment of Master of Business Administration programme of NIMS University Rajasthan. This report has been checked by me on the basis of the rough draft submitted and the views expressed in the report are only that of the researcher and not of this institute.

Date: -

SOURABH MUNJAL ASSISTANT PROF. (NIMS INSTITUTE OF MANAGEMENT & COMPUTER SCIENCES NIMS UNIVERSITY, JAIPUR RAJASTHAN)

STUDENT DECLARATION

I do hereby declare that the dissertation title “EMPLOYER EMPLOYEE RELATIONSHIP:AN ANALYTICAL STUDY AT JAMMU & KASHMIR BANK CO. SRINAGAR” is a record of bonafide work done by me under the supervision of Dr. SAURABH MUNJAL (Assistant Prof.), NIMS Institute of Management & Computer Sciences Jaipur 303 121 and submitted to NIMS University, Rajasthan in partial fulfillment of the requirements for the award of degree of Master of Business Administration.

SHIEKH RUMAISA ISLAM QAZAMI

M.B.A. (H.R.M & I.T)

NIMS INSTITUTE OF MANAGEMENT & COMPUTER SCIENCE NIMS UNIVERSITY JAIPUR, RAJASTHAN

ACKNOWLEDGEMENT

Though it is difficult to express thanks in words, but it is pleasure to express my gratitude to all those who in their own helped me in accomplishing this work .Firstly I humbly express my respect and full gratitude to “Dr. Sudhinder Singh Chowhan” the Principal of NIMS University, Jaipur for providing all the requisites. I am obliged to Director of the “JAMMU & KASHMIR BANK” for granting the permission to do my project. I am very much delegated to thank manager of “JAMMU& KASHMIR BANK” for being continuous source of inspirations to me. I am grateful to my faculty member “SOURABH MUNJAl” who have encouraged and guided me throughout my project .At last with special attention I give heartily thank to all the staff members of departments of “Jammu & KASHMIR BANK” under whom guidance, I could perform my work successfully.

SHIEKH RUMAISA ISLAM QAZAMI

TABLE OF CONTENTS

S.NO | CHAPTER NUMBER & CHAPTER NAME | PAGENUMBER | 1 | Executive Summary | 1 | 2 | Chapter-IIntroduction | 3-19 | 3 | Chapter-IIProfile of The Organization | 20-36 | 4 | Chapter-IIIConceptual Framework | 37-41 | 5 | Chapter-IVResearch Methodology | 42-83 | 6 | Chapter-VData Analysis & Interpretation | 84-103 | 7 | Chapter-VIFindings , Recommendations & Conclusions | 104-106 | 8 | Bibliography | 107 | 9 | Questionnaire | 108-111 |

Chapter-I: Introduction: * Introductory concepts * Banking in India * Current period * Adoption of banking techniques * List of bank in India * Objectives

Chapter-II: Profile of the Organization

* History * Company profile * Growth, balance sheet * Awards and recognition * Vision * Mission * Products/Services * Areas of Operations * Glimpses of some programmes/ Organizational structure

Chapter-III: Conceptual Frame Work

* Summary and Explanation of Key Concepts * CSR activities in brief

Chapter-IV: Research Methodology * Literature survey review * Meaning and Definition of Title * Research Definition and Design * Objectives of Study * Types of Data Used, Data collection * Sources of Data * Sampling Technique * Sampling Unit * Sampling Frame Chapter –V
Data Analysis (Graphical Representations)

Chapter-VI
Findings, Suggestions & Conclusions

Appendix j. References and Bibliography - Details about source of material, reference books, articles, web resources etc. used for your research study. Only APA style of referencing is permitted.