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Amman / Jordan

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Advanced Quality Applications Six Sigma

MBA 774 Dr. Abdallah Abdallah Introduction

Certified Six Sigma Black Belt Exam / ASQ
Six Sigma enterprise wide deployment Business process management Project management Six Sigma - Define Six Sigma – Measure Six Sigma – Analyze Six Sigma – Improve Six Sigma - Control Lean enterprise Design for Six Sigma Total 6% 6% 10% 6% 20% 15.3% 14.7% 10% 6% 6% 100% 9 9 15 9 30 23 22 15 9 9 150 (a 4 hour test)

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Six Sigma Enterprise-wide deployment
What is Six Sigma?

Six sigma is a highly disciplined process that focuses on developing and delivering near perfect products and services consistently Six sigma is also a management strategy to use statistical tools and project work to achieve breakthrough Profitability and quantum gains in quality

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What is Six Sigma?

4

Fundamental Beliefs
• Everything is a process

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Quality is …..
Do the right thing,
Design the right product, the right process

and do things right
Consistent product, consistent process

First time ….. Every time

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What is Sigma?

s

Sigma - the lower case Greek letter that denotes a statistical unit of measurement used to define the standard deviation of a population. It measures the variability or spread of the data.

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Lower Specification Limit (LSL)

Upper Specification Limit (USL)

x

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Specification, variation and process capability

Lower Specification Limit LSL Large variation, incapable

Upper Specification Limit USL

Low variation, capable process

process

Outside spec. limits

All points in spec.

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From A Statistical Perspective, There Are Only Two Problems
Target

Centering – the process is not on target
Spread – the process variation is too large

Target

LSL

USL

LSL

USL

Center Process

Target

Reduce Spread

LSL

USL

10

In a normal

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