Analyzing Message Maximino Ruiz University of Phoenix Analyzing Message The tools, environment, and messages sent and received vary greatly in business. For an organization to have what they consider as quality communication practices, technology and mission objectives must be clear and effective. No one could imagine a sales representative for an organization to be efficient if that individual still used a pager as a communication tool. Location and market share also are determining factors when companies consider the technology used within their business so the company can communicate among themselves and their customers. Clear, the corporation I work for provides the country with mobile wireless broadband Internet to give people the ability to send and receive data “on the go.” To communicate effectively in my business, verbal and nonverbal communication techniques are practiced and applied daily. Face-to-face communication can be accomplished as it always has, or can be conducted through the Internet using video communication services through companies like Skype and Google Voice with video chat. E-mail, text messaging, memos, faxes, and letters are nonverbal forms of communication. Analyzing a message means understanding the flow of how message is created, the intention of the message, how it is delivered to the recipient, who the receiver is, the feedback given, the environment in which the message is sent and received, and the distractions that create noise for misinterpretation. Three examples of communication that I experience daily are face-to-face meeting, voicemails received and the requirement to answer them in a timely manner, and a constant flow of e-mail traffic. Each example varies, depending on the nature of the message, the environment the