...Trust: A Concept Analysis The term trust encompasses a wide array of meaning. It can be regarded both as a logical and an emotional act. Trust can be defined as having utter belief in the reliability, ability or truth of any person or thing; it is a state where the acceptance of truth even without evidence or investigations becomes possible (Oxford University Press, 2013). However, according to Merriam-Webster (2013) trust is defined as a guaranteed reliance on the strength, character or the character of any entity. Trust is an utterly important concept, even when considering it from the perspective of the nurse management. As mentioned earlier, trust has an element of emotion and logic in it. It is considered logical where a person perceives the potential gains or losses of putting their reliance on someone, calculating the possible satisfaction derived out of putting their trust into them and only after carefully analyzing all these aspects, then deciding whether or not to trust someone. However, it can be referred as emotional when any entity exposes themselves to others, hoping that rather than taking advantage of their situation, the others would tend to understand their situation and support them open heatedly. There are various dimensions to trust, some of which could be defined under the terms of predictability, delayed reciprocity, value exchange and exposed vulnerabilities. Human beings have a knack of forecasting for their future and in doing so, it is imperative...
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...(2006), described 'Trust' as an act of putting ones believe in a person or something with confidence and without fear. Selman (2006) inferred that a trusting patient believes that an honest caregiver is very important, particularly where the client displayed some limited ability in determining the trustworthiness of others. Trust is developed when the medical team creates rapport, and encourage the patient to acknowledge that they need help. This means that trust increases when the relationship between the medical team and the patient. Trust is enhanced in a patient with constant communication who is in control of his/her care (Aaltonen & Piippo, 2008). Trust can also be built by attentive listening. (Hupcey & Miller, 2006). The heard word should initiate an action which is an acknowledgement that results to treating everyone with respect. Trust plays great role in daily nurse-patient encounters. However, a patient’s views and understanding of trustworthiness is yet to be comprehended. Caregivers should internalize and practice trustworthiness thereby enhancing the competency of their job (Hupcey & Miller, 2006). Creating an atmosphere of trust enhances a patient's response to treatment. The concept in professional practices is different when you think about this particular concept with regard to the normal day by day relationship with people such as understandings between (mother and baby, among co-workers, husband and wife or among friends). Trust, however plays a vital...
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...Solving the trust issues at the VUmc | An advice for the management board of the medical center of the VU University Amsterdam on how to understand and solve the trust issues from the staff towards the management board | Coach: Renee Liesveld Table of Contents 1. Introduction 2 1.1 Problem statement 2 1.2 Research Objective & Research Question 2 2. Background 3 2.1 Contextual background 3 2.2 Theoretical background 4 Defining the concept of trust 4 Model of trust from Mayer et al. 6 3. Conceptual Framework 10 3.1 Combining the theories into a conceptual model 11 Research Questions 13 4. Methodology 14 Qualitative methods 14 Quantitative methods 14 Quantitative data analysis 14 Planning of all activities 15 5. Bibliography 16 5. Appendix 17 5.1 Interview Design 17 5.2 Questionnaire Design 18 5.3 Coding sheet Questionnaire 20 5.4 Figures and Tables 21 1. Introduction 1.1 Problem statement Not many times a television program is brought to a halt because it brought a whole country in commotion. This is what happened with the program ‘24 hours between life and death’ produced by ‘Eyeworks’. In November 2011 the production company ‘Eyeworks’ approached the VUmc for a new television program ‘24 hours between life and death’. The program makers wanted to portray emergency cases at the Accidents and Emergency (A&E) department from the view of patients and staff workers. VUmc decided to cooperate with this project as...
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...Brief 1: Rowner Community Trust Events Management Ltd. * Rowner Community Trust summary profile - (re-phrased from the internet) Rowner community trust is a new charity organization that operates under the umbrella of Rowner World Company. They aim to support the growth of the area Rowner in Hampshire by focusing on its economic, social and environmental angles and contribute to its community development. Rowner Community Trust is a new initiative. Therefore, as any other organizations it is looking forward to grow its social business by developing new social ventures to support Rowner community and sustain its social business. * Rowner Community Trust next project Group 1 will focus on Rowner Community Trust next project. The Community Trust next project is to create an Events Management Social Enterprise. This new project will generate revenues by providing events management services such as catering, conferences and other events management services to the following target segments: * SME's * Large Corporates * Public sector * Non-profit organizations * Consumer markets in following geographic locations: * London * Regional organizations involving the following stakeholders * Rowner Community Trust * Rowner Community Trust community center * Rowner Community Events Group The revenues coming from the events management social enterprise services will help in sustaining Rowner Community Trust and will also provide benefits...
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...regarding content, analysis, synthesis, and evaluation of topics, participation, writing style, APA formatting, grammar, and spelling. Specifically: Deadlines for submissions of both parts of the assignment were met. The group submission uses relevant research to answer the question. Personal opinion is kept to a minimum. The group submission fully utilizes the discussions posted by group members. Scholarly sources (from peer-reviewed journals) are used. Minimal to non-existent grammatical and APA errors. Assignments are written in third person and in a formal writing style. The group...
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...Behavior Tao Zhou, Yaobin Lu and Bin Wang 2010, Information Systems Management 2012 Analysis of “The Relative Importance of Website Design Quality and Service Quality in Determining Consumers’ Online Repurchase Behavior” Buying products and services on the Internet has become more popular worldwide. According to Zhou, Lu and Wang, (2009), over 298 million people use the Internet with 24.8 percent of these people making online purchases (p. 327). Website design quality and service quality are both important, but how do these affect consumer behavior? Website design definitely affects the first purchase of an item as customers as they eagerly decide to buy or decide not to buy, but what factors determine whether customers continue to buy? Website design quality is important because attracts customers to keep coming back to the website whether it is a simple thank you to keeping track of customer orders that have become complicated. Website design quality attracts customers to the website while service quality makes a difference by taking care of the service needs of the customer. Zhou, Lu, and Wang (2009) hypothesis that “compared with website design quality, service quality has a stronger effect on consumers’ satisfaction” (p. 329). The analysis will support the hypothesis that service quality is important in consumer behavior in repurchasing different products because trust is a key concept. Web design quality and service quality are both important to websites. The article, “The...
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...RELATIONSHIPS Goran VLASIC ---------------------------------------------------------------- Teaching and Research Assistant Faculty of Economics and Business, University of Zagreb Trg J. F. Kennedya 6, 10000 Zagreb, CROATIA Phone. +385 98 271 512 Web. www.efzg.hr/gvlasic e-mail. gvlasic@efzg.hr Abstract: Purpose: The purpose of this paper is to analyze, on one hand, factors which influence consumers to start interacting with companies, and on the other hand, factors which influence consumers to develop / maintain relationships with companies. Methodology: In order to analyze mentioned factors, a telephone survey (CATI) was conducted on the representative sample of Croatian citizens (n=411) Findings: Using discriminant analysis I have come up with factors which influence consumers’ willingness to participate in interactive marketing communication and those which influence consumers’ willingness to develop personalized relationships with companies. Implications: These findings have implications on what should companies nourish if they want to have interactive personalized relationships developed with their consumers. Key words: Interactivity, Marketing, Communications, Relationships, Personalization Introduction Interactive marketing communication and relationship personalization present some of the most recent developments in the field of marketing communication and marketing in general (Vlasic, 2005a). Technology developments (both software...
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...Spirituality: A Concept Defined “We must be willing to get rid of the life we’ve planned, so as to have the life that is waiting for us” (Campbell, n.d.). At the core of human existence, discussions surrounding spirituality and the search for a meaning in life are historically documented. Despite the debates, many people still don’t understand what it means to have spirituality due to a lack of a consensual definition. One thing that is known, for people of all ages, genders, religions and cultural backgrounds, having spirituality has proven to improve quality of life and patient outcomes. The purpose of this concept analysis is to gain a deeper understanding of the concept of ‘spirituality’ in order to enhance and influence how...
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...The purpose of this paper is to give a peer review of the presentation team’s performance. The topic covered by the team was the role of financial market efficiency in corporate finance and its relevance to fund manager Bill Miller, Value Trust, and potential investors. We will look at the following areas in assessing the performance of the presentation team: ■ The value of supplemental readings ■ Quality and content of the concept lecture ■ Quality of the case analysis ■ Strength of the case recommendation ■ Presentation and communication skill Value of Supplement Readings The analysis team recommended the following additional readings: Chapter 8 of Brigham/Ehrhardt’s “Financial Management” textbook, Burton Malkiel’s “Reflections of the Efficient Market Hypothesis: 30 Years Later”, and Malkiel’s “Passive Investment Strategies and Efficient Markets”. All three recommendations are excellent sources for basic and advanced understanding of the case’s key financial concepts. “EMH: 30 Years Later”, especially, is a terrific read providing the original EMH founder’s thoughts on the theory’s relevancy even in today’s financial world. We also would like to recommend two academic papers that offer inquisitive views of EMH and its potential fallacies. Both works - Daniel Kahneman’s Nobel prize work “Maps of Bounded Rationality” and Lawrence, McCabe, and Prakash’s “Answering Financial Anomalies: Sentiment-Based Stock Pricing” - explore the realms of behavior finance. By questioning...
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...Jack London’s use some of his theories in his writings. The theory of evolution examines why organisms evolve over time through the natural selection of inherited physical or behavioral traits. London’s work is vast and while writing for sixteen years, the author left nineteen novels, short stories, essays and several books as part of his legacy. The call of the wild has been translated into more than thirty languages and White Fang is also one of his most popular novels. In addition, it could be said that The Valley of the Moon (1913), Martin Eden (1909) and Sea Wolf (1904) are what London is mostly known for. One of the most interesting concepts explored in White Fang is the “survival of the fittest.” In White Fang, only one cub of five survives. This novel explores by implication, the natural elimination of the weakest....
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...Answer: B Diff: 1 Page Ref: 5 Skill: Concept Objective: 1.1: Understand what consumer behavior is and the different types of consumers 2) Which of the following is considered an example of consumer behavior? A) Janice prefers to buy name-brand pain relievers like Tylenol and Advil, rather than the store brand. B) Javier generally gets gas on Monday mornings on his way to work. C) Jessica prefers to buy her produce from the farmer's market instead of the grocery store. D) Jeremy generally recycles his old newspapers and cardboard boxes. E) All of the above are examples of consumer behavior. Answer: E Diff: 2 Page Ref: 5 Skill: Application Objective: 1.1: Understand what consumer behavior is and the different types of consumers 3) When Bill orders five movie tickets online for himself and his friends for a Friday night showing of the latest action thriller, he is acting as a(n) A) organizational consumer B) team consumer C) non-profit consumer D) market consumer E) personal consumer Answer: E Diff: 2 Page Ref: 5 Skill: Application Objective: 1.1: Understand what consumer behavior is and the different types of consumers 4) The term "consumer behavior" describes two different kinds of consumers: ________ and ________ consumers. A) non-profit; government B) non-profit; for profit C) personal; organizational D) government; private E) organizational; private Answer: C Diff: 1 Page Ref: 5 Skill: Concept Objective: 1.1:...
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...“Achieving Organizational Effectiveness Through Employee Engagement Using The Role Of Leadership Style In Workplace” Submitted to: Dr. Tasneem Akhtar GIFT University , Gujranwala Submitted by: Maryam Sameer 15221005 MBA 1.5 Year Acknowledgment All praises and thanks to Almighty Allah. The Lord and Creator of this universe by whose power and glory all good things are accomplished. He is also the most merciful, who best owed on us the potential, ability and an opportunity to work on this project. Apart from the efforts of us, the success of any project depends largely on the encouragement and guidelines of many others. I take this opportunity to express my gratitude to the people who have been instrumental in the successful completion of this project. I would like to show my greatest appreciation to Mam Tasneem Akhtar can’t say thank you enough for her tremendous support and help. Without his encouragement and guidance this project would not have materialized. We are grateful to our respected teacher Mam Tasneem Akhtar who has guided me in each and every step of this project. Indeed, without her kind guidance I may not be able to even start this project. May ALLAH give her the reward, which she deserves. I am also grateful to all those members who are related to this section. Dedication At first dedicating this work to Almighty ALLAH without his mercy and sympathy I was not able to accomplish this work. I also dedicated this work to my because their Prays & worm Hugs...
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...and is sometimes confused with the marketing concept, customer satisfaction, customer orientation etc. Even though there might be an overlap with the latter terms, this short, friendly note will define MO more precisely and set it in the context of top academic research, especially since 1990. Origins: The Marketing Concept Some highly popular textbooks claim MO is synonymous with the marketing concept. For example, one of most popular marketing texts notes in the first chapter that “the marketing concept is often referred to as ‘market orientation’”. This might have been the case till 1990, but ever since, we distinguish between the two terms. Drucker (1954) may have been one of the first theorists to suggest that creating satisfied customers was the only valid definition of business purpose. Webster (1988) summarized the marketing concept by noting that “executives must put the interests of the customer at the top of the firm’s priorities.” You may like to think of it as a kind of a philosophy, a belief, an ideal, a policy statement, or even a normative statement. Market Orientation In 1990, two seminal papers were published in the Journal of Marketing, which defined and operationalized MO by creating two scales. A scale in marketing (or for that matter in business management literature) is used to measure abstract-seeming concepts. We often say: some firms trust a particular firm. How do you measure trust? We measure trust by creating a scale, which consists of certain...
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...Running Head: Postoperative Pediatric Pain Management Postoperative Pediatric Pain Management: A Multidisciplinary Concept Analysis Postoperative Pediatric Pain Management: A Multidisciplinary Concept Analysis Acute pain following a surgical procedure is one of the most common stimuli experiences by pediatric patients. Pediatric postoperative pain management has long been overlooked and treated differently than adult pain management. There tend to many misconceptions when it comes to pediatric pain management stemming from the belief that children do not experience pain the same way as adults. Since the pediatric population is not legally allowed to make medical decisions, guardians must make these decisions for them. Postoperative pain in the pediatric patient may be hard to assess and therefore healthcare professionals have begun to involve family members and caregivers in the pain management process. Pain can stem from many sources and thus must be holistic, involve multiple disciplines, provide education and apply to each individual patient. In practice, advocacy for these young children is important in helping them and their families understand about the situation and make education decisions on how to proceed with care. The concept of postoperative pediatric pain management must be analyzed to help resolve these misconceptions and not ignore the population who at times cannot speak for themselves. Review of Literature After a surgical procedure, the pediatric...
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........ Durhan Wood 3268672 .......................................................... N.B. If you do not agree to the above declaration, please do not sign the declaration form instead submit a written statement expressing your disagreement to the academic coordinator who in turn will make arrangements to investigate your claim. Should the reviewers of your work find out that your declaration is fraudulent and that you plagiarised your work or part of your submission, please note that the University policy (ies) applicable to acts of plagiarism and dishonest will apply. A study analysing the effect that collaboration, information sharing, joint relationship effort, dedicated investments, commitment and trust, satisfaction and performance have on Supply Chain Relationships in the retail food sector in the Western Cape Introduction The purpose of this study is to reflect the impact that various...
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