...LOVELY PROFESSIONAL UNIVERSITY Form/LPUO/AP-3 (The format to be used for Planning the academic activities other than Lecturers/Tutorial/Practical like Assignments, Case study, Presentation, Quiz, Projects, Class tests, industrial visits, teaching practice, court visits etc. to be undertaken as a part of the continuous assessment for the Course) Home Work No. 02 Lovely School of Business Depatment of Management Name of the faculty member: Rajan Girdhar Course No: MGT631 Course Title: Customer Relationship Management Class: MBA Semester: VI Section: Specialization Batch: 2008-10 Max. Marks: 15 Date of Allotment: 15/02/2011 Date of Submission: 22/02/2011 Important: To be read before filling up the Plan format. 1. Planning for academic activities other than Lecturers/Tutorial/Practical like Assignments, Case study, Presentation, Quiz, Projects, Class tests, industrial visits, teaching practice, court visits etc to be undertaken as a part of the continuous assessment for the Course should be prepared separately as per the format at the start of the session. 2. Industry oriented academic activity should be encouraged. If the academic activity is organization based, please specify the organization with respect to the assignment. Absolute theoretical academic assignments, which involve only copying from the books, should be discouraged. Model *(Method/Pedagogy) used in allotment and evaluation...
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...DOS Attacked!!! By Ankit Fadia ankit@bol.net.in Smurf Attacks, Teardrop, Ping of Death,Land Attacks, DOS attacks, dDos, UDP Flooding Ankit Fadia __________________________________________________________________________ DOS Attacked!!! By Ankit Fadia Ankit@bol.net.in __________________________________________________________________________ Date Released: 25th June 2001 DOS Attacks or Denial Of Services Attack have become very common amongst Hackers who use them as a path to fame and respect in the underground groups of the Internet. Denial of Service Attacks basically means denying valid Internet and Network users from using the services of the target network or server. It basically means, launching an attack, which will temporarily make the services, offered by the Network unusable by legitimate users. In others words one can describe a DOS attack, saying that a DOS attack is one in which you clog up so much memory on the target system that it cannot serve legitimate users. Or you send the target system data packets, which cannot be handled by it and thus causes it to either crash, reboot or more commonly deny services to legitimate users. DOS Attacks are of the following different types-: 1. Those that exploit vulnerabilities in the TCP/IP protocols suite. 2. Those that exploit vulnerabilities in the Ipv4 implementation. 3 There are also some brute force attacks, which try to use up all resources of the target system and the services unusable. make Before I go on...
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...Immigration Interview Date: Feb, 3 2015. Interviewer: Ankit Patel (India) Interviewee: Hasan (Saudi Arabia) Ankit: What was something that interested you the first time you come to the U.S.? Hasan observe that the life style of United State is very interesting and easy going than Saudi Arabia. Ankit: What are your differences between your home country and America? Hasan point out many differences between Saudi Arabia and United States like different rules, Weather conditions and life style. Ankit: How many languages are spoken in your country? Hasan inform that in Arabic is only language spoken in Saudi Arabia. Ankit: What are your values, beliefs, principles, etc.? Hasan explain that people of Saudi Arabia follow principle of give the respect to time and they believe parents are guide their children better than other people. Ankit: Do you think becoming an American citizen is the best way to assimilate to American society? Hasan suggest that becoming American citizen is not only way to assimilate to American society, he believe one’s should preserve their own culture. Its take time to combine with American culture and society. Ankit: Do you notice any improvements in yourself since living in the U.S? Hasan notice that after been United State he learn to manage time in life. Ankit: How do you picture yourself in five years? Hasan reply he looking himself working as good position with big firm after 5 years. Ankit: If you have children do you prefer them to be educated...
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...Ankit Chopra was born in Chandigarh, India and moved to the States two years ago to pursue a degree in Sports Administration thanks to a scholarship offer received from the tennis coach at Chicago State University. After his sophomore year there, he decided to transfer and UTC is the place where he believes great things will happen. Leaving India as a teenager was a difficult move but he is extremely happy for the decision he made although at first, he had to get used to the American culture living in a city as Chicago, where the cultural clash can be felt extremely fast. Culturally speaking, India is a very wealthy country and possesses a millenary history. According to Ankit there is a great diversity in religions being Hinduism the largest, followed by Sikhism, Islam, Christianity and Jainism. Despite he does not identify himself with any particular religion, he confesses to be amazed by the existent respect between religions in the USA. The most challenging aspect he faced when he first arrived to the States was the food. Back home, Ankit used to eat traditional Indian dishes, and although it’s not hard to find Indian restaurants in the US, college cafeterias hardly ever serve it. After a few weeks he found himself following a completely occidental menu loaded with fat calories. He soon realized a changed was needed or otherwise he would rapidly start gaining weight. Moving into an apartment where he could cook was the best solution. Moreover, English was not an issue for...
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...Ankit Singh and Juan Alberto Calero Part A – e-Commerce in China vs USA 1. Overall, what are some key opportunities and challenges (obstacles) that confront ecommerce in China? How are these challenges similar / different from those confronting e-commerce in the US (or other countries that you are more familiar with)? Some of the key opportunities of e-commerce in China are: The internet penetration rate in China is growing at a much faster rate as compared to other countries. 25.5% users in China have engaged in e-commerce, while in US 71% has done so. This represents an enormous opportunity for e-commerce services, given that there is room for growth in China. The market is China is still in the beginning of its growth stage. The manufacturing prowess of china provides an excellent complement to the ecommerce market. Online shopping market has grown 64.1% over last year to $1.5 Billion. Online B2B market is valued at 65.7 B 69.8% yearly growth. With these accelerated growth rates, the e-commerce market will developed very quickly, players need to be aware of the stage of e-commerce in China and address the market accordignly. Small and medium sized enterprises (SMEs) contribute to 68.8% of nation gross industrial output. Only 28% of SMEs utilised third-party B2B e-commerce platform. The government has a plan to increase it to 80% by 2012. Given this, the projected demand for e-commerce is known. In addition , players also known which type of businesses are using e-commerce...
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...Freshers’ 13 Name (PGP-1) | Name (PGP-2) | Swati Sachdeva | Abhinav Sahu | Sonal Dhingra | Abhinav Thakur | Priya Bajaj | Abhishek Mandal | Bhumish Sheth | Aditi Chamaria | Tikendra Singh | Aditi Garde | Manish Dhar | Aditi Rastogi | Anjali Das | Aditya Akhauri | Pooja Bhanage | | Anshuman Sharma | Akanksha Mittal | Debapriyo Banerjee | Akansha Agarwal | Manisha Malhotra | Akash Deepsexhaina | Megha Kimothi | Akshay Agrawal | Rishank Kaul | Amy Thomas | Varun Dhawan | Anisha Tandon | Vaibhav tayal | Ankeeta Deb | Saumya Tewari | Ankit Choudhary | Abhishek Mathur | Ankita Datta | Zeel Gandhi | Ankita Sajrekar | Apoorva Bhatia | Anshul Aggarwal (Kachnar) | Disha Patel | Anshul Aggrawal (Amaltas) | Abhinav Mishra | Anusha Srinivasan | Saurabh KV | Anushree Chinchwadkar | Sarvesh Pawshe | Apara Nagar | R.Balaje | Aparna Giri | Ayush Pawan Agarwal | Apoorva Gupta | Ninisha Deshpande | Arunalo Sinha | Tanvi Singhal | | Pavan Akella | Ashwini Kulkarni | Chirag Mediratta | Bhakti Korgaonkar | Sanketa Kapse | Himish Shah | Shivani Karkal | Bipin Pinjani | Shradha Shivnani | | Anshul Sati | Chandanbala Samdariya | Nainika Chauhan | Daksh Kalia | Aarushi Makhija | Danish Rumane | Aditi Jain | Dharam Chedda | Russell Longjam | Dimple Grover | Komal Goyal | Dr. Gaurav Garg | Ankur Kapoor | Eesha Kharbanda | Kunjal Kaw | Enakshee Deva | Jigeesha Nayyar | Gaurav Dhobal | Mehleka Bhaisaheb | Bhuwan Kathuria...
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...toO 8502940 11609064 11609127 11609002 11609065 8503897 11609003 11609066 11609004 11609067 11609068 11609006 11609069 11609132 11609007 11609070 8502925 11609071 11609009 11609134 8503902 8502952 8502916 11609073 11609136 11609191 11609011 11609074 11609137 11609075 11609076 11609192 11609190 11609143 8503864 8502909 11609019 11609145 11609147 11609022 11609023 11609086 11609149 11609088 8503862 8502937 8502908 11609089 8503854 11609153 Aastha Dhamija Aayushi Agarwal Abhigyan Abhimanyu Abhimanyu Aditi Jain Singh Singh Tewari Z ••• ••• I Aditya Agrawal Aditya Chauhan Akanksha Mishra Akansha Gaur Akshat Makhija Akshima I Alisha Shivhare Amaan Nizam Amit Gupta Amit Kumar Anchit Kawaatra Anish Kumar Ankit Gupta Ankit Jain )( I x Ankur Anand Ankur Gulwani ankush rakheja Anshu Singh Anshul Jain Anshuman Anupam Mishra Kaushik Anurag Kumar Sethi Aprajay Minocha Arun Sharma Ashutosh Gupta Bharat Sharma Chandan Monga deepti rai Faisal Riaz I I Diwakar Gandhi Ganesh Pal Singh Garima Tyagi Harshal Dhotra Hemansh Dixit Jagriti Rai t. I I x Jasmine Bhola Jaspreet Kaur Gill Khyati Kirtika Sharma Kritika Prasad Kuenzang Tshokyee Manisha Ahuja Mayank Taneja Megha Kotlia x x I...J "Z 'b \- ••••• % 11609154 Mohd.Haris Farooqui ',. 8502920 Mohit Gupta 11609155 Mrinmoy Kumar Sarma t 11609093 Nafisa Reshi 8503867 Naman Gupta X 11609094 Neha Bathla It 11609158 Nikhil Khanna )( 11609034 Nishant Kaushik 8502911 Nishant...
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...Online Marketing Proposal Brand Folio- Skechers Proposal created by: Ankit Bhutani Community Development Manager Ankit@spreesolutions.me M- +971 55 558 2308 Spree IT Solution LLC Suite 2204, SIT Tower, Dubai Silicon Oasis T- +971 4 3340402 Feature YallaSpree is a digital shopping guide with an interactive search directory and social platform. We have over 13,000+ stores on our database from 5 Cities (Dubai, Sharjah, Ajman, Ras Al Khaimah, Abu-Dhabi). YallaSpree.com is also available on leading platforms, such as WEB, Google Play and iOS App Store. Key Attributes Business Profiles: Free Profile: Access to your Business Profile: * Update basic information about your stores e.g. Sale, Offers, Return/Exchange policy etc. * Add Logo image, Upload and Update 5 collection Images. * Respond/Reply to Customer feedback and reviews. Premium Profile (Free for 1 Month): Contain all benefits of free profile plus additional features: * Add banner Image * No Competitor Ads * Upload up to 25 collection images * User Demographic Report. Barter & Collateral Marketing: 1. YallaSpree User Discount Vouchers: YallaSpree users get a Percentage Discount at all ARY GOLD outlets. This will increase the footfall in stores and there will be a matrix to calculate the response of the campaign. What you get: Offer Space on weekly newsletters sent to 50K email subscribers, in total 300K email database. In-Depth Customer Analytics Report...
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...Diamant Foods Company – Case Study MGT - 9710 Diamant Foods Company – Case Study MGT - 9710 Ankit Kadakia Victor Hang Fung Monnica Honrade Bojan Grozdanic Ankit Kadakia Victor Hang Fung Monnica Honrade Bojan Grozdanic Background Diamant Foods, a company focused on producing food products, specializes in producing an exquisite line of candies. One of its most popular candy items is Divine Diamonds, a bag of dozen individually wrapped diamond-shaped candies made primarily from a blend of dark and milk chocolates, macadamia nuts, and a blend of heavy cream fillings. The company only sells Divine Diamonds in specialty stores in urban areas in the Notheast America. The candy is shipped in cases of 60 bags of the candy per case. Diamonds sell well, despite the fact that they are expensive, at $9.85 per bag (wholesale). Since the company uses only high quality and fresh ingredients, the company does not store large inventory of the candies for a very long time. The 3 year data provided in this case follows a seasonal pattern, using regression we determine the demand for the fourth year which is as follows Distributor Order Quantity | | Month | Forecasted Demand | Jan | 235 | Feb | 249 | Mar | 244 | Apr | 305 | May | 270 | Jun | 238 | Jul | 226 | Aug | 234 | Sep | 320 | Oct | 440 | Nov | 311 | Dec | 334 | Year | 3404 | Based on the above the annual demand is 3404/year. The annual carrying cost is $116...
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...seek after their aspirations. Besides, this task empowers us to welcome the flow of urban neediness and sharpens us to the everyday issues confronted by the sitara. As business under-studies this will offer us some assistance with identifying opportunities at a business level. The activity was divided into 4 phases while collecting data and also understanding the context of the Sitara’s environment around him and taking into mind the influence which these will have. We will start with Phase I which is the immediate circle of influence for the Sitara. Family & Demographics Father- Arvind Jha – 38 years Mother-Nilu Arvind Jha– 36 years Sisters- Neha – 16 years- studying in 10th standard Nidhi – 13 years- studying in 7th standard Ankit - mentee- 14 years- 8th standard Address: 2/8, Bharat Nagar, 4 Bunglow, Versova Link Road, Andheri (W), Mumbai The family is an exceptionally humble and extremely kind hearted. They discover satisfaction in little things and don't timid to make the following guest feel comfortable with their grin and inviting mentality. This prompts the conclusion that the Sitara is raised in a humble environment. The whole family fancies the achievement of the Sitara and wants him to succeed. The sitara’s father has a small lorry outside Bharat Nagar where he sells vada-pav and other eateries. The mother is a house-wife, but contributes to the family through providing tiffin services to people leaving in nearby localities. The father through his stall...
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... Please make the subject line of the mail as ‘MaSh Club Selections 2014 1411xxx’. 1. Name: Ankit Sahu 2. Roll No. : 1411144 3. Section: C 4. Why MaSh? (Maximum 100 words) Since I have come to IIMB, I have been relatively more interested in Marketing. MaSh will give me an opportunity to explore the same. Apart from this, it provides a platform to organize events and work with a great team. It also give the best chance to interact with Marketing firms. This is why I would like to be part of MaSh. 5. Why you? (Maximum 100 words) I am a hardworking and result oriented person and give my 100% in any responsibility I take up. Being a General Secretary of my hall and captain of an event (in my undergrad college), I have shown good team work and leadership skills. Whether it being the internships, B.Tech project or any other event i have worked on challenging problems. My engineering acumen and problem solving skills are reflected in the results that I have produced through my work. So I believe that my abilities make me eligible for post of JC, MaSh. 6. Please rank-order following verticals on the basis of your preference and reason for the preference (50 words) 1. Events/Content 2. Logistics 3. Publicity As I have organized some events in past and done some logistics work, I have preferred both over publicity. Ankit Sahu 1411144 8884301114...
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...A comparative study of TAXI FOR SURE and OLA CABS: OLA and TFS are companies of the same sector that started out together as competitors. While Ola Cabs had a slow start and the company as such took some time to figure out the perfect business model, Taxi for Sure had a more consolidated and well planned business model that helped them initially( decision to partner with goibibo and airports). Since then TFS has maintained a stagnant approach. Whereas OLA has taken some radical and unique steps to change their business plan based on consumer needs and feedback. It is this difference in approach that led one company to falter and the other to become one of the fastest growing companies in this sector. OLA has now not only beaten the competition but has bought( acquired) TFS for 200 million $. Let us analyse the differences in the two business models and what were the key factors that brought about this acquisition. Background check: TaxiForSure.com is a taxi aggregator company based in Bangalore, India. It provides facility to book a cab through calling, through their website or through their mobile application. Taxiforsure.com is run by Serendipity Infolabs, which was started in June 2011 by two graduates from IIM Ahmedabad, Aprameya Radhakrishna and Raghunandan G.[2] The company started providing its services in Bangalore in 2011 and expanded to Chennai and Delhi in 2013 after turning profitable in Bangalore.[3] In 2013, the company launched its mobile application for iOS and Android platforms and...
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...Michael Hill Jeweler (MHJ) is a specialty retailer of jewelry in North America and Oceania. Michael Hill established its roots in Whangarei, New Zealand in 1979. To date, Michael Hill Jeweller operates a retail jewellery chain of 270 stores in Australia, New Zealand, Canada and the United States, with over 2,000 permanent employees. Michael Hill has been facing growth issues on expansion and strategic future planning; this is related to losses that occurred in difficult economic times resulting in a scale back of stores in the United States and New Zealand. This report will discuss Organisational Behaviour and apply relevant theories in Communication, Working in teams, Leadership, Motivation and Rewards, and Human Resource Management. Communication Communication is the process in which information is transmitted and understood between two or more people. The communication process consists of many variables, which include sender, receiver, noise and many more, as shown in Figure 1. Michael Hill Jeweller did have a communication setup by morning meetings with senior management and Friday meetings with Regional Managers by phone. MHJ communications included a monthly financial newsletter for store managers from the financial controller, and a more general newsletter, The Times, for all staff. A barrier here occurs when regional mangers are only subject to phone calls during meetings. This creates ambiguity/noise by the perceived message through the channel not being decoded...
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...SUMMER TRAINING PROJECT ON CAPITAL BUDGETING IN MATRIX CELLULAR LTD. Submitted To Bhai Paramanand Institute of Business Studies [In partial fulfillment for award of the degree of MBA (2011 - 2013)] As part of the curriculum of Masters of Business Administration (MBA) Affiliated to Guru Gobind Singh Indraprastha University, New Delhi. Submitted By: - Submitted To:- Ankit Mishra Dr. SUBHASH KAKKAR 02011403911 [Project Guide] MBA- III Semester Bhai Paramanand Institute of Business Studies, Shakarpur, Delhi-110092 TABLE OF CONTENTS CONTENTS | PARTICULARS | PAGE NO. | | DECLARATION BY THE CANDIDATE | [i] | | CERTIFICATE OF THE ORGANISATION | [ii] | | CERTIFICATE OF THE PROJECT GUIDE | [iii] | | ACKNOWLEDGEMENT | [iv] | | EXECUTIVE SUMMARY | [v] | CHAPTER-1 | INTRODUCTION: | | | 1.1 Industry | 1 | | 1.2 Competitors | 3 | | 1.3 Theory of the Topic | 4 | | 1.4 Objective | 31 | | 1.5 Research Methodology | 31 | CHAPTER-2 | ORGANISATION PROFILE | | | 2.1 History and Establishment | 33 | | 2.2 Vision | 35 | | 2.3 Mission | 36 | | 2.4 Products | 36 | | 2.5 Divisions/Services | 37 | | 2.6 Corporate Social Responsibility | 44 | | 2.7 Awards & Recognition | 46 | CHAPTER-3 | RESEARCH STUDY OF MAIN TOPIC | | | 3.1 Quick Assets | 47 | | 3.2 Long-Term Debt | 47 | | 3.3 Current Liability | 48 | | 3.4 Current Assets | 49 | | 3.5 Shareholder’s Equity | 49 | | 3.6 Average Total...
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...Group 6 Submitted by Ankit Kumar Varsaney (14PGP071) Abhishek Sharma (14PGP062) Choudhari Amit Prakash (14PGP012) Ronit Kumar Jena (14PGP111) Sanjeet Sahu (14PGP112) Group 6 Submitted by Ankit Kumar Varsaney (14PGP071) Abhishek Sharma (14PGP062) Choudhari Amit Prakash (14PGP012) Ronit Kumar Jena (14PGP111) Sanjeet Sahu (14PGP112) SO Project Starbucks : Delivering Customer Service | 1. What factors accounted for the extraordinary success of Starbucks during the 1990s? Starbucks success can be determined by the fact that Starbucks enjoyed 11 consecutive years of 5 % or higher comparable sales growth. Starbucks was adding 3 stores each day leading to 5886 stores at the end of FY2002. Sales had increased at the rate of 40% and net income has risen to 50% without investing much in marketing. There are various reasons behind the huge success of Starbucks. Some of them are as follows: * Vision of Starbucks, “third place” helped the company in creating a better relationship between employees and customers. Employees tried to provide experience so that customer feels connected with Starbucks and treat stores as a third place after home or work, a place that mean different things to different people. * Starbucks value proposition was aligned with the need of the targeted customers. Starbucks brand strategy, captured by “live coffee” mantra perfectly reflected national coffee culture. Value proposition had three components, which enhanced overall...
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