...meeting to agree on where to go on the company business retreat (Melbourne, Noosa or Fiji) b) A meeting to develop a fire evacuation plan and procedure for the simulated business c) A meeting to agree on a cleaning procedure for the simulated business. Remember, you only need to choose ONE of the above options in order to complete the assessment tasks. If you choose to use a simulated workplace, you will need to create all necessary details yourself when completing the tasks. Complete the workplace outline below. Name of business | Freedom Fuels | Description of business | Petrol station and café and convenience store | Number of employees in your workplace (approximate) | 10 | Meeting (page 5) Meeting name | Staff Meeting | Meeting purpose | To discuss the run out of the new Chicken Salad Wrap to be made in the café and to...
Words: 1124 - Pages: 5
...reside at the downtown Women’s Residential Program. Public Service Consulting worked with the YWCA to help raise funds and build support for both projects. PSC helped develop the fundraising strategy and wrote grants for capital investment to build the Family Center. We also helped organize and facilitate the Neighborhood Advisory Council to build support for the project and work through community issues. PSC developed a staff training plan and coordinated training for more than 50 staff members prior to the facility opening in October of 2005. At the downtown Women’s Residential Program, PSC worked with YWCA administrators to research and develop a successful three-year funding proposal that greatly expands supportive services and facilities for women in the program. Prior to the expansion, staff offices and program locations were spread out over seven floors, with staff available mostly on weekdays during office hours. Now services are consolidated on one floor with a friendly, convenient “drop-in” center approach for residents. Supportive service staff are available around-the-clock to help residents achieve their goals, and to improve building safety and security. PSC continues to work with the Resident Council to refine the new program design, and coordinates meetings of the peer recovery program in partnership with the Commons at Grant and YMCA supportive housing...
Words: 287 - Pages: 2
...The Universal Language Matthew Murphy ENG 111 Introduction to Composition Spring 2014 The Universal Language My journey began with a telephone call. This was before everyone had a cell phone. The house phone rang in my parent’s kitchen. I was a junior in high school, hadn’t travelled much yet, wanted to get out and experience the country. When I picked up the phone a voice that I didn’t recognize asked for me. All that I could think was “Damn, another recruiter.” As it turns out I was correct, just not in the way I thought. The voice on the phone introduced himself as Nic Simons of the Troopers Drum and Bugle Corps. Now I had head of the Troopers, My primary musical influence had performed with them and treasured the experience. Nic offered me a position with the Troopers playing something called a contrabass bugle; all I had to do was get to Casper Wyoming, in three days with $500. The deal sounded like winning the lottery with a kicker of performing live! Of course I was in. When I arrived in Casper, having scraped together the last of my savings I didn’t know what to expect. My folks dropped me off at the Corps office, which was connected to a bingo hall, the smell of cigarette smoke pervasive, as if it would invade everything and there was no stopping it. After my parents signed paperwork giving their official permission to leave for the summer ad travel around the country with a group of people they had never met, we said a short goodbye that had my mom in...
Words: 1196 - Pages: 5
...The Best HR Department Project Lauren Secko Human Resource Management SNHU 71 Aiken Street, Unit H6 Norwalk, CT 06851 Telephone: 203.550.8114 Email: lsecko@newcanaanymca.org Instructor: Dr. Bonnie Nelsen Executive Summary The best HR departments are ones that bring out the best in the team that they are working with. This is done through asking for and being open to feedback from those that you are representing. There are many components that go into this process, and one is no more important than the next. It is all of them together that brings forth an innovative and inclusive HR department that is there to service each and every staff member that is hired. From training and development, to retention and top talent recruitment, HR departments need to understand what is important to their staff and how they can make that team feel engaged and valued. When one is able to perfect that, they can then formulate a department and company that is working towards a common mission and goal. I hope to address this process through my paper that follows. The Best HR Department The best HR departments are ones that are able to attract and help to retain top talent. These departments help their employees feel valued as more than just a number or a tool to make their company better. Instead they make sure that employees know that who they are outside of work and what experiences they bring to the table every day, are valued and received. HR should be a place...
Words: 5783 - Pages: 24
...Maria Escobedo RHT 102 A Waitress's Instructions on Tipping The poem "A Waitress's Instructions on tipping or Get the Cash up and Don't Waste My Time" by Jan Beatty shows more depth and insight on the realities and in fractures of tipping. This poem is an example of a free verse. It has no rhyming or formal structure where it shows her experience as an irritated, mad and greedy waitress. She remarks on several points like the importance of the tipping, because it is the wage for waitresses. Moreover, any and every special request needs to be tipped extra. There is never an over tip for a waitress. Lastly, customers do not own the waitress. Beatty uses exaggerations in her poem to make sure we all perceive her message (Importance). In this poem, Beatty shows how some waitresses live from tips. On line eleven she says, "Remember, I am somebody's mother or daughter."(706) This is one of the strongest images in the poem. In some way she is calling out to her customers who probably have or are someone's mother or daughter. She is trying to make them see that she is a human and loved just like they are. The content of the poem help us understand of waitresses. "Throughout the poem, while we are being lectured on proper tipping, we come to understand that the waitress is in a position where she depends on our gratuities."(Importance). For a waitress, every special request is a waste of time if the customer does not appreciate the waitress's job and gives a good...
Words: 822 - Pages: 4
...Leadership Orientation My Name Leadership 305 Introduction In this paper, I will describe my personal leadership orientation. I will give a brief description of my motives and traits I use as a leader. Finally, I will discuss how I can improve my effectiveness as a leader in my future leadership roles. Personal Leadership Orientation I am an Air Force First Sergeant. According to the Enlisted Force Structure, “First Sergeants provide a dedicated focal point for all readiness, health, morale, welfare, and quality of life issues within their organizations. At home station and in expeditionary environments, their primary responsibility is to build and maintain a mission-ready force to execute home station and expeditionary mission requirements” (United States. Department of the Air Force, 2009, p. 17). To do this job effectively, it takes some level of emotional intelligence. I am very self-aware and this allows me to understand my strengths and weaknesses. According to DuBrin (2010) by utilizing this awareness, I can recognize effectively whether I am liked and if I am exerting the right amount of pressure to get tasks completed and reach mission accomplishment (p. 45). I also have a high social awareness. It takes a certain level of empathy to listen to others and help solve issues, while showing that I care. This is especially important in the First Sergeant role. “Working with their fellow SNCOs and supervisors...
Words: 863 - Pages: 4
...` Philip Combs Jed Wyman WR121 05 May 2011 A Controlled Mayhem By: Philip Combs The idea of boot camp is dreaded by most everyone that has to face the reality of replacing their nice, warm, loving, and familiar home environment with military barracks, filled with drill sergeants who are now your over bearing parents, and hundreds of other people of the same sex who are now your wretchedly unhappy brothers or sisters. The amiable bedroom where you lay your head to rest so often is gone, but don’t worry, you’ll now have a new bedroom to sleep in, the carpet is replaced with concrete floors, your bed has grown legs stretching upward to support the second mattress laying above you, and your privacy is now shared with 10 other stinky human beings, all as homesick and miserable as you. The closet where you had all of your dirty laundry thrown in a ragged pile in the corner has transformed into a wall locker that includes a cabinet with three pull out drawers, and exactly 18 hangers, no more, no less. Don’t worry though, in this essay I’m going to provide you with enough information to help you prepare for your 9 weeks of controlled mayhem, and help you get a glimpse of what to expect, allowing you to make an educated decision, hopefully before you have signed the dotted line. I’m going to start by explaining how to prepare for BCT (basic combat training). After enlisting and taking your oath of allegiance you will be given your ship...
Words: 3692 - Pages: 15
...Communicating in the Workplace. Assignment #1 Who was the sender: The Supervisor (Unit Commander) Who was the receiver: The Supply Sergeant What was the message: To order new uniforms for all soldiers in the unit. (New digital Fatigues – Dept of the Military 2006) What channel was used to send the message: Email What was the misunderstanding: Why was the Supply Sergeant ordering uniforms again because he had received the Statewide memo via email stating that all soldiers would have to have the new uniforms by a certain date and he had already done it. He felt that the commander failed to read the memo and he was being double tasked. How could the misunderstanding be avoided: If the unit commander read the email in its entirety, he would have seen that the letter furnished to him as a courtesy copy. He could have also communicated with the Supply Sergeant. I learnt if the Commander had taken the time to read the full email message not just the subject line and first paragraph he would have seen at the bottom of the message that he was copy furnished with the same memo that was sent to all Supply Sergeants for that unit. I think the main cause of misunderstanding was not paying attention to detail. The Commander was probably rushing through his email and knowing the significance of the memo just sent it without reading all the information. Assignment #2 Who is the sender: First Sergeant Who was the receiver: Squad leaders What was the message:...
Words: 516 - Pages: 3
...MARIO ALBERTO BARRANCO RACEDO Cra. 51 No 79-168 Apto 5 B. Barranquilla. Colombia Celular Colombia 3205715900 E-mail: mariosipp@hotmail.com PERFIL PROFESIONAL Administrador de empresas, bilingüe, Master en creación y apertura de negocios, con experiencia administrativa y comercial en las áreas de servicio, ventas, marketing, comercio exterior y logística. Fortalezas en comunicación, negociación, influencia y liderazgo en los grupos; creatividad y facilidad para establecer relaciones y trabajar en equipo. EXPERIENCIA LABORAL CENTRO COMERCIAL BUENAVISTA SANTA MARTA. Gerente, administrativo. Santa Marta. Mayo 2009 – Enero 2013. Responsabilidades: Administración de la copropiedad horizontal, gran superficie de 67.000 mt2 construidos, mantenimiento, seguridad, aseo, marketing, ventas de áreas comunes, relaciones comerciales, representación legal, manejo de los medios de comunicación, planeación y desarrollo de las asambleas y juntas directivas con los copropietarios y miembros de la Junta Directiva. Logros: Ocupación del 100 % de los locales comerciales Centro Comercial Buenavista posicionado como el mejor centro comercial de la ciudad de Santa Marta y uno los más importantes del Caribe Colombiano. Aumentar los ingresos de áreas comunes en un 88% con referencia al 2009. Aumento en un 56% del trafico del centro comercial , de manejar 2.256 vehículos diarios a la fecha manejamos 3.526 Apertura de 8 puntos nuevos de áreas comunes y de negocios en concesión. ...
Words: 639 - Pages: 3
...purpose of this memorandum is to establish educational priorities for the Non-Commissioned Officers (NCOs) of the 33TH Military Police Battalion (MP BN) and provide training guidance for the planning, conducting, and execution of the NCODP for units within the 33TH MP BN for fiscal year 2015. 3. In order to maintain tactical, technical, and leadership proficiency all NCOs must be fully qualified in their career field and for their NCO level of leadership. The priority for course/school completion is as follows: a. MOSQ course schools for NCOs to become duty MOS qualified. b. NCOES/SSD course schools for NCOs compatible with their rank. * Sergeants are expected to complete WLC (SSD-1 completed prior to attending WLC). * Staff Sergeants are expected to complete ALC (SSD-2 completed prior to attending ALC). * Sergeant First Class are expected to complete SLC (SSD-3 prior to attending SLC). * Command Sergeant / Sergeant Major are expected to complete SMC (SSD-4 prior to completing SMC). * SSD-5 upon completing SMC * Complete all required Sharp training and NIMS courses c. Specialized course schools to meet duty position SSI requirements. d. Additional course schools which enhance the NCOs skills and abilities. 4. To further develop the skills of our NCOs, NCODP will be conducted and attended by all NCOs of the unit. IAW NGIL Regulation 350-2, NCODP is to be conducted at least quarterly during the training year. Monthly NCODP is recommended...
Words: 636 - Pages: 3
...crab meat and sautéed onions and bell peppers. These delicious crab cakes will have your mouth melting for more. Fezzo’s also has a variety of salads such as, the chef salad, the grilled or fried shrimp salad, and the grilled or fried seafood salad which one can add the fresh crabmeat on top of the salad if you would like. One can also try their famous, homemade bread pudding. This mouth-drooling desert is loved by many people who come to the restaurant. This might just make you melt with how hot and this desert is. The delicious food is not always what people keep coming back for. A lot of people come for the wonderful service. The waiters and waitresses always have a smile on their face. They always seem to enjoy their jobs. The wait staff is very happy and cheerful. If one has...
Words: 590 - Pages: 3
...owners of Staff One attempted a few short term adjustments to pull in the reign on the accounting of the business as well as other aspects of the business of staffing. In the past they trusted the office manager to pay the bills, deposit the checks and pay the employees. They expected her to be truthful when questioned about specifics. They expected the information regarding payments and bank account balances shown to them to be accurate. Never in their wildest dreams would they have thought that payments made to the IRS would be deleted, bank statements were falsified or that a second set of QuickBooks would have been downloaded on the computer. Technological Improvement Many long term changes need to be implemented at Staff One but a good start is with a system that schedules employees, houses client and employee information as well as timekeeping information. A scheduling system more inclusive of the system used in the past is what is needed. A system that has the ability to involve clients, employees, managers and the owners of the company. A system that gives both ‘front office’ and ‘back office’ access. The system must also be used to as much of its capacity as possible. It is time for Staff One to learn to rely on outsourcing providers with extensive experience in dealing with Information Systems and Technology. (Pearlson & Saunders 2013) There is a system available that would meet the needs of Staff One, it is...
Words: 1029 - Pages: 5
...Tipping Smiley Faces Kameron Coleman Dr. Lora Jacobi PSY 133.001 Core Assignment Tipping Smiley Face Part 1 The research problem is finding what factors of being a waiter or waitress earn bigger tips. The authors Rind and Bordia conducted an experiment in which a waiter and waitress were to serve customers and have a certain variable affect their tip. In the case of this experiment they used a smiley face on the back of the check. There were many independent variables that could have been used; the smiley face was used in this case, and also the male and female as a whole. The servers were given fifty 3 x 5 cards. Half the cards had smiley faces drawn on them and the other half did not. They were then randomly shuffled to vary which cards were drawn. When a waiter was to present their check to the diners they would draw a card to determine if a smiley face would be put on the check or not. When presenting the check they were to present the check to every customer with a neutral facial expression to avoid any more contact with the customer and say “Here’s your check” and immediately leave. The only dependent variable was the tip that the waiters earned. The tip percentage was measured by dividing the tip size by the bill amount and then multiplying it by 100. I believe that the male would receive less on his tips regardless of the smiley face. I believe this is because some customers will perceive this as weird coming from a male, unlike the female. Many might...
Words: 1072 - Pages: 5
...Leadership is a very dynamic process. Different situations require different leadership styles to be truly effective. Though I believe I use different leadership styles to fit the situation, I would characterize my base leadership style as a combination of the affiliative and coaching styles. The affiliative style of leadership believes that the number one priority is people first. People work to provide for their families, which in turn mean they hold their families as their number one concern. As a leader, that is my number one concern as well. When my employees know that I truly care for them and their families they reciprocate with greater loyalty, greater sense of duty, and genuine concern for me and the team. Even if my employees do not like the organization as a whole they will still assist me and the rest of the team to meet our goals – if not for the good of the organization then out of mutual respect for one another. When I was a supervisor at the Department of State and someone called in sick or could not make it to work, it was the supervisor’s job to call employees who were off duty to try and cover the now-vacant post. It was much easier for me than other supervisors to find someone to come in on their day off because of my interaction with the employees. While making my rounds and conducting post inspections I would chat up the employees, ask how they and their families were doing, and even give them a quick break to use the rest room if they needed. ...
Words: 584 - Pages: 3
...guests. If there was no one they would walk around and help where needed. We did see one that was washing windows and cleaning tables. The Wait staff was approximately 12 strong. They were very polite and friendly. They help each other out. One waitress came to our table and informed us she was helping our waitress out and would take our drink orders. Then our waitress came and introduced herself. During the time our waitress was not busy she also assisted other wait staff and help in the prepping area in the kitchen. The wait staff was always active - we had many of them come by to ask if we needed anything. The wait staff seemed to support one another and balance out when certain staff was too busy. We saw many tables get assistance from different wait staff. Their actions indicated they had a great team atmosphere. In the Kitchen there were 6 cooks. The cooks worked feverously to get things made and prepared for the wait staff. They had one head cook that seemed to give the directions and pull tickets from the printer. He would work back and forth gathering the necessary items needed for each plate. He would inspect the plates before the wait staff would take them. He was assisted by certain wait staff and the managers when things got too busy. The majority of the time he spent visiting with the wait staff and...
Words: 543 - Pages: 3
