...International Operations Management Strategies of Apple Inc. Introduction Apple is an American multinational technology corporation which has been highly regarded for its innovative products for a long time. Apple is recognised by customers for its hardware products including iPhone, iPad, iMac, iPod and Apple Watch, which ingeniously combine advanced features, unparalleled user experience and attention to small details in design (University Alliance, 2016). As an multinational company, Apple has its well-appointed retailing system with 475 retail stores in 17 countries (MacRumors, 2016), as well as online Apple stores and iTunes Stores of different regions. According to Forbes Lists, the market Cap of Apple is $741.8 billion in May 2015, which was identified as the most valuable brand (worth $145.3 billions) in the world (Forbes.com, 2015). For the first fiscal quarter 2016 ended December 26, 2015, Apple reported quarterly revenue of $75.9 billion with a net income of $18.4 billion (Apple Reports Record First Quarter Results, 2016). $65.5 billion of the revenue was driven by the sales of iPhone, iPad and Mac; $6.05 billion was contributed by the sales of services including Internet Services, AppleCare, Apple Pay and other services; other ptoducts like Apple TV and Apple watch brought $4.35 billion of revenue to this quarter (See Appendix I). Apple Corporation was founded by Steve Jobs, Ronald Wayne and Steve Wozniak in 1976 to sell personal computers (Richardson,...
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...Sales and Distribution Management Program Credit Course Code : PGPM : 3 : SL MM 606 Class of Sessions : 2012 : 30 Objective To make the student aware of issues related to sales force management focusing on ―selling‖ as a tool of Marketing Communication. The study of Channel Management offers an appreciation of logistics of information and goods, and exposes students to the types of systems required to optimize organizational efficiency through this function. Learning Objective: The aim is to prepare students to manage sales and channel teams for different types of selling, with the purpose of enhancing value based output and productivity Learning Outcomes: REFERENCE BOOKS Sales Management - Decisions, Strategies and Cases. 5ed Marketing Channels: A Relationship Approach Sales & Distribution Management Sales Management Sales and Distribution Management – Text & Cases Retailing Management – Text & Cases, 2 nd AUTHOR / PUBLICATION Richard R Still, Edward W Cundiff, Norman A, P Govoni- PCI Coughlan, 7th ed IUP Panda / Sahadev Havaldar / Cavale. Tata Mcgraw Hill - 2007 Pradhan, Swapna. Tata McGraw-Hill - 2006 e Faculty teaching the subject in all PGPM Campuses should refer Articles, Journals, Websites. Detailed Syllabus Introduction: Emerging Trends in S & D, Linking S & D Role & Responsibility of Sales person: - Cross Functional Linkages, Types of selling, Value Proposition, Lifetime Customer Value Creation- Key Accounts Management. Selling Skills: Communication...
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... Apple Inc., formerly called Apple Computer, was founded in California on April 1, 1976. Apple is an electronics and software company who designs and sells personal computers and laptops, computer software, and consumer electronics. They are known primarily for producing iPods, iPhones, iPads, and the MacBook Pro. The software Apple has developed includes Mac OS (operating system), iOS (mobile operating system for the i-product line), iTunes, iLife, QuickTime player, Final Cut Studio, and iWork. Apple has retail stores in 45 states in the United States of America (US) as well as being located in 13 different countries. Additionally, the company also has an online website where product orders can be placed. Since its inception, Apple has steadily grown in net worth and is the largest publically traded company in the world (by market capitalization). Apple is also the largest technology company in terms of revenue and profit. Today, software and computer sales are only a small part of Apple’s operations. There are many important variables and factors that can affect the overall performance of any company, including Apple Inc., in terms of their relationship with their customers as well as other important entities who are involved in their supply chain. Additionally, since Apple has stores and manufacturing facilities located outside of the US, they must contend with exchange rate risk, interest rate risk, and commodity price risk. Risks Facing Apple Interest...
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...(Apple Industry to Enter In Indian Market) A Project Report Presented to the Faculty of the School of Management & Entrepreneurship AURO University Surat. In Partial Fulfilment Of the Requirements for the Degree of Bachelor of Business Administration Submitted by: ANJESH DOKA ASTHABEN INTWALA SHIVAM MANDVIWALA VINITA GUNECHA Submitted to: Dr. ROHIT SINGH 28th November 2014 TABLE OF CONTENTS SR. NO | TITLE | PAGE NO | 1. | INTRODUCTION | 1 | 2. | RATIONALE OF ENTRY | 2 | 3. | SALES AND DISTRIBUTION OF ELECTRONICS INDUSTRY | 3-4 | 4. | DESIGN OF DISTRIBUTION SYSTEM | 5-6 | 5. | MANAGING AND OPERATING THE DISTRIBUTION SYSTEM | 7-10 | 6. | CONCLUSION | 11 | Introduction The electronics industry emerged in the 20th century and have mixed with the generation in development of all manner in their invention. Electronics have made life a bit easy and modern to the society. Early Invention was the phone which is now the fastest growing industry worldwide in electronics. A large part of the electronic industry is known with digital technology. Electronic product Computer, cell phones television were on peak of the demand and sales by the consumer. Early Sony engages in a variety of different marketing as one of the leading manufacturer of electronic products for the consumer and professional market. Sony was known for electronic gadgets in market.From past few years Apple Company products are highly in demand by the India Market. Apple is...
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...An evaluation of Apple Inc’s use of information systems through its website http://www.apple.com/ Introduction In the highly competitive world of business the ability to understand and make use of information systems can provide substantial benefits to an organization. The diversification of consumer taste and competition has put pressure on organizations to focus on customer involvement and business information systems have proven to be a versatile and useful tool in order to achieve this. Strategic information systems have the potential to allow an organization to gain a competitive advantage by accessing new markets and providing a more efficient and faster form of communication between managers. By improving communication within the organization, strategic information systems have the potential to reduce the cost of advertising, delivery, design and manufacturing. The purpose of this essay is to evaluate the use of information systems in consideration of Apple Incorporated’s website. About Apple Inc. Founded by Steve Jobs and Steve Wozniak, the company was incorporated on January 3, 1977, under the company name Apple Computers. Initially the multinational company predominantly dealt as a manufacturer of personal computers, however in 2001 following the successful release of the iPod, the company established itself as a credible competitor within the consumer electronics industry. By 2010 Apple Inc had surpassed Microsoft in terms of market capitalization to become...
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...Chapter 1 Introduction to Operations and Supply Chain Management 1-1 Lecture Outline • Why do we need to study Production & Operations Management? • What Operations and Supply Chain Managers Do? • The Operations Function • Evolution of Operations and Supply Chain Management • Globalization • Productivity and Competitiveness • Strategy and Operations • Learning Objectives for This Course Copyright 2011 John Wiley & Sons, Inc. 1-2 Why do we need to study POM? • It is not my major?!! You’ll be able to use the ideas in this course to organize work, ensure quality, and manage processes. • Regardless of your major, you can still apply some aspects of operations management to your future career. • In general, operations brings together many disciplines and provides an integrated view of business organizations. Copyright 2011 John Wiley & Sons, Inc. 1-3 Why do we need to study POM? • Understand how some of the giant companies like Apple and Toyota manage their operations in order to remain competitive in today’s global market. $153 billion Copyright 2011 John Wiley & Sons, Inc. $21.8 billion What Operations and Supply Chain Managers Do • What is Operations Management? • It is the study of processes directly related to the creation and distribution of goods and services. • What is Operations? • A function or system that transforms inputs into outputs of greater value. • Operation is often defined as a transformation process. • What is a Transformation...
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...Apple Incorporated is a U.S. based computer and electronics firm that manufactures products such as the iPod, iPhone, Macintosh computer, iPad, and Apple Watch. Apple Incorporated was founded in 1976 by Steve Jobs and Steve Wozniak, who released the Apple II computer in 1977 (Apple Inc…, 2015). The next product launched by Apple Inc. was The Apple Lisa which was released in 1983 and was the first computer to have a mouse and a graphical user interface (Apple Inc…, 2015). The first Macintosh computer came in 1984 however it was not successful due to the lack of market share to compete with IBM (Apple Inc…, 2015). After several years of financial losses, Steve Jobs launched a product redesign in 1997 that led to the iMac in 1998 (Apple Inc…, 2015). During the 2000s, Apple began to focus on portal MP3 devices such as the iPod and mobile phones like the iPhone. Then Apple began a new line of business in the music industry with iTunes. Today, Apple Inc. is a major competitor within the computer and consumer electronics industry. Apple Inc. is headquartered in Cupertino, California and has 76,000 employee based in the United States. Apple Inc. has directly and indirectly created and supported 1.9 million jobs in the United States (Israel & Johnson, 2016). Apple Inc. has stores located in 18 countries including the United States (Apple Inc., 2016). After a brief overview and history of Apple Inc., this critical analysis will take a look at the industry in which it operates,...
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...Apple's Corporate Responsibilities Russell Ransom Strayer University Contemporary Business BUS 508 Dr. Kimberly Malone-Haddox January 24, 2015 The Big Apple's Corporate Responsibilities Apple Inc. is considered the world’s most admired company in the world. It holds this position in many categories, according to Fortune Magazine. These categories include innovation, people management, the use of assets, financial soundness, social responsibility, and many more. ("World’s Most Admired Companies," 2012) Needless to say, Apple Inc. is doing extremely well, and is projected to beat its current predictions on the sales of its new IPhone and IPad. Apple is at the top of their game, as far as making money and new innovative products that are sought after, year after year, by loyal customers and new customers. The most admired category’s that will be investigated in this paper is the ethical and social responsibilities and the marketing strategy of Apple, Inc. Our textbook states that “An organization that wants to prosper over the long term is well advised to consider business ethics, the standards of conduct and moral values governing actions and decisions in the work environment.” (Kurtz, 2013, p. 32) Large companies, such as Apple, Inc., that are known throughout the world as a global giant, have certain ethical responsibilities to consumers, investors, people who work for them, and the world as a whole. We will look at Apple’s current position on the company’s ethical responsibilities...
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...Apple’s Current Position on the Company’s Ethical and Social Responsibilities, and Determine Whether or not the Company has Met These Responsibilities Apple Company is driven by the practice of the highest standard ethics and social responsibility to both its workers and chain of suppliers. The company is mandated to the provision of safe working environment to the workers. Their value is to accord respect to workers and deploy manufacturing processes that are environmentally friendly. It is through this spirit of upholding the company’s ethics that the company is committed to its social responsibility. The company outlines its responsibilities in areas such human labor, health, safety, and environmental management (APPLE Report, 2011). Apple’s social responsibility include complete monitoring on compliance of supply materials, and expansion on training facilities in order to absorb more workers within the company. Through capacity building initiative, workers are supposed to understand their rights and the accorded protections whenever such rights are violated. The company also draws remarkably from various resources to protect the right of workers who undertake jobs in the foreign countries. The situations that clout foreign workers comprise exorbitant charges that plunge workers into debt. Apple move to curb these violations are part of their incredible activities. They engage in search of these violations and respond positively to protect the right of workers...
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...The Apple Supply Chain: The Best in the World? by Steve Banker July 2nd, 2012 Many supply chain professionals consider Apple’s supply chain to be the best in the world. I don’t. The reasoning appears to be that since Apple is one of the fastest growing and most profitable companies in the world, it must surely have one of the best supply chains too. This is a “halo effect” fallacy. Apple is the best in the world at innovative product development. Because the company develops hardware, software, and associated digital services—rather than just focusing on one dimension—it can provide an unmatched user experience. This allows Apple to capture high margins from its products and services. But by my definition, product development is not supply chain management; procurement, manufacturing, and logistics are. That said, Apple has a fascinating supply chain that is very different from traditional supply chains. This supply chain comes with pre-built advantages and disadvantages. On the advantage side, demand management is easier. Apple doesn’t have to get the demand forecast for a new product right. As long as it underestimates demand for a hot new product, Apple will have loyal customers clamoring for the new devices and willing to wait. In fact, the projected backlog leads customers to line up for hours before stores open to buy a new product. This helps to create marketing buzz. Because Apple has become so large, it has procurement advantages smaller rivals can’t match....
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...Apple was founded in 1976 as a personal computer company (1). Since first introducing the Apple 1 computer kit, the company has revolutionized the marketplace for electronics. With 2012 revenues topping $156B (2), they are currently the 2nd most profitable company in the world (3). As their products become hotter with each new each new release, an increasing visibility and scrutiny regarding their manufacturing partners and supply chain has gained momentum. All too frequently, the company has responded to reports of questionable factory conditions and employee treatment with a promise of improvement. Apple’s supply chain has come under fire for what can be considered unethical treatment of workers across their extensive supplier network. Since the launch of their iPhone product line, Apple executives have continually proclaimed to their extended stakeholders that their supply network is thoroughly audited and inspected via their Supplier Responsibility Program. As Max H. Bazerman and Ann E. Tenbrunsel note, “When we fail to notice that a decision has an ethical component, we are able to behave unethically while maintaining a positive self-image. No wonder, then, that our research shows that people consistently believe themselves to be more ethical than they are” (4). Setting aside its own view, Apple must focus their efforts on the economic, legal, ethical, and philanthropic responsibilities of not only improving the environment at their suppliers, but also the slow developing...
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...Kimberly Soria Globalization HIS-213254 13 October 2014 Written Assignment Module 3 1 of 7 Apple, Inc. Transnational corporations are quite formidable as they manufacture, market and distribute their product all over the world. These corporations have specific strategies in place that help with efficiency, productivity and profitability through political activities, outsourcing and vertical integration. One of the most successful transnational corporations is Apple. From their first product launch of the Apple II to the in 1977 to the most recent iPad Mini in 2012 Apple has continued to evolve and develop their products it’s only natural that they move to a global scale. The development of the iPhone is what brought Apple to become more popular in the global market not just from a customer perspective but a manufacturing perspective as well. Corporations financially support the political process in several ways, such as contributions to the state and local level. They also engage in political spending indirectly through supporting trade associations Apple is a moderate political spender and has contributed approximately $580,000 in corporate funds to political activities in 2002 (Center for Political Accountability). Trade associations serve a variety of purposes such as engaging in lobbying and issue advocacy. Apple is a member of the Retail Industry Leaders Association (RILA) which serves as an advocate for the industry through integration of public policy with retail...
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...forerunner to Dell Inc. today. Dell started his business with a simple concept which is made to order computers. The computers were to be direct sales to consumers. Dell maximized his profits by bypassing distributors and retailers. After its failed experiment through distribution US retail stores in the 1990s; he soon took the product out of the stores and continued focus on direct sales. Initially, Dell started selling computers by mail and phone orders then until 1994 when he started a website to sell his computers. By 1995 the company was the world's leader in direct marketing. By 2001 Dell ranked first in global market share. The company changed its name to Dell Inc. Fiscal year 2005 was an outstanding year, soon however; increasing competition and cost pressures began to erode Dell's margins.In 2007 Dell began shipping to major U.S. and Canadian retailers; followed by sales elsewhere in the world. Resources: •Dell brand name •Michael Dell •Integration of the new executive team; Motorola, Hewlett-Packard, and Apple •Kevin Rollins-CEO (Replaced Michael Dell in 2004) •Desktop, laptop, servers, storage systems, printers, software, peripherals, services, and structure •Direct marketing •Financial Sales Capabilities: •Master of process engineering and supply chain management •Strategic management •Product line •Marketing •PCs online Core Competencies: •Dell brand name •Products •Online Services Finding of Fact: Should Dell Inc., continue...
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...Sustainability Reporting Framework (G3.1) of Global Reporting Initiative (GRI) and the system oriented theories (Legitimacy Theory, Stakeholder Theory and Institutional Theory) are reviewed in order to explain and support the arguments of the reporting methodology. In addition, the reports of two multinational companies, Apple Inc. and Toyota Motor Corporation are inspected with the theories. It is found that both companies involved in multiple activities in promoting and educating the publics about their operations as well as the ways to protect themselves and the nature. It can be concluded that both companies abide the framework and theories to disclose information to the stakeholders. 1.0 Introduction Corporate Sustainability Reporting is becoming more and more important in research and in practice lately, as the consumers are becoming smarter compare to the eras before. Companies have the responsibility to disclose details in financing and operations in order to gain support and resources from the world at large to survive in the market. There are three important system oriented theories that helps in measuring the degree of importance and explaining the methodology in disclosing informations to all types of stakeholders. Two multinational companies that provides annual report and sustainability report are reviewed to help understanding the reporting method. 2.0 Purpose of Corporate Sustainability Reporting Pursuant to the Global Reporting Initiative's (GRI) Sustainability...
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...Running Head: MANAGEMENT FUNCTIONS IN APPLE Management Functions in Apple Introduction Apple Inc. is a well-known American multinational corporation. Together with its subsidiaries, the company plans, constructs, and commercializes personal computers, mobile communication devices and portable digital music and video players. As well, the company also sells several associated software, services, peripherals and networking solutions. Some of, it’s well known hardware products are the Macintosh computers, the iPod, the iPhone and the iPad. In present, the company operate with 300 retail stores in ten countries and an online store through which it sells its hardware and software products (Apple Inc., 2010). The thesis statement of this research report is that, what kind of management approaches are used by Apple Inc. to manage the different functions such as planning, organizing and controlling, so that company can make strategic planning and effective decision making process. Management Approaches of Apple The approaches of managing people in the firm uses by Tim Cook are quite different from the approaches used by Steve Job. Steve Job was a great entrepreneur, who had follow hub-and-wheel management approach to organize a multinational corporation; on the other hand, Tim Cook is more cooperative than Steve Job and follows the management theory of Taylor’s scientific approach and theory of the human relations approach (Finkelstein, 2013). Although...
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