Applicable CCM concepts and theories from The Terminal

1.High context vs low context in communication
Daily communication includes verbal communication and nonverbal communication. Verbal communication is more common in low-context culture while nonverbal communication is more common in high-context culture. Edward Hall raised the concept of high context and low context in the book beyond culture. Context is the the commons and background knowledge that needs to be known and shared before effective communication between people. The more shared background knowledge is, the more commons there are. In detail, in communication in high-context culture, most of the information exists in the physical environment, or internalized in the individual body, and rarely exists in the encoding of the transmission of information. In communication in the low-context culture, a good amount of information exists in languages with clear encoding.
For example:
Navorski can only speak very limited English and have big problems communicating with Americans, which can be seen from the communication process in the beginning of the movie when Thurman and Frank Dixon asked him questions and he always gave an irrelevant answer. At the beginning, he could only use body gestures to communicate. However, North American is low-context culture while Bulgaria I suppose belongs to high context culture. Americans would feel it difficult to decode Bulgarian’s encoding, while language barrier makes Bulgarian’s fail in encoding information expected from Americans. This is apparently a communication difficulty.
2. Ethnocentrism
Ethnocentrism is the tendency to believe that one's ethnic or cultural group is centrally important, and that all other groups are measured in relation to one's own. The ethnocentric individual will judge other groups relative to his or her own particular ethnic group or