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Applying Problem Solving

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One real world problems I have encountered would be the day my husband and I got fired from our jobs in the same week. This incident happened about two years ago when the economy was starting to go down and the recession was just a reflection on what was to come. I had just started working as a call center agent for Kaiser Permanente working the graveyard shift; this had been the first job I had taken with those hours. In order to work permanently for Kaiser Permanente there is a probation period of four months, during these four months an employee cannot call in sick without a doctor’s note, cannot be late to a shift more than twice, and cannot call in to be absent. One day I had a really bad migraine and ear ache and decided to call in sick. The next day when I went back to work I had forgotten to get a doctor’s note to take to work and my supervisor had advice me to get one the following day or my job could be in jeopardy. The week went by and I had forgotten about the note, when my probation evaluation was up that incident came up and the department supervisor decided I had to be terminated. About three days earlier my husband was also terminated from his job due to our childcare issues.
Now that it happened and time has passed to reflect on what went wrong I believe a way to solve this problem in a persuasive thinking manner would have been for myself to go to work that day and speak with my supervisor and explain to him that I knew the rules of calling in sick during the probation period. I would of also gone straight to the doctor’s right after to get the a note in regards to my sickness. If my husband would have sought an outside source for our son’s childcare, for example family members or friends then the outcome of that day would have been different. If we would have placed this type of thinking into our week then we would have had a better conclusion.

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