Online Purchasing Problems
Introduction
Today, online purchasing is becoming more and more prevalent in our society. People find it easier to purchase online than outside their home because it is simply more convenient. People live extremely busy lives and purchasing online has become a very simple and easy process. No longer do people have to leave the comfort of their own home or wait in long lines at stores. With a few clicks, they can have products ordered and delivered to their homes within a few days. This is extremely handy for people who work long days or have to take care of their children. Online shopping is becoming the new wave for the future. However, this process can be scary for first time users and can leave consumers skeptical of the safety and protection of their personal information. First time online shoppers might be afraid to make the change from personal to digital. Many consumers fear the possibility of problems because they are not dealing with individuals in a retail environment. They fear the possibility of identity theft by hackers and problems with hidden costs and uncertain return policies. These problems do occur with online shopping but there are certain steps and measures that can be taken to reduce these problems. The digital firm is a way for everyone to make their lives easier and less stressful.

Identity Theft Shopping online can increase your risk to being a victim identity theft. Computer crime is growing now that more people have access to computers and the Internet.. In the article “Online Shoppers Report More Problems” from USA Today, the author states that the year 2000 saw formal complaints filed against Internet sales sites reach 3,913, more than twice the 1999 total of 1,692.The figures reflect complaints against businesses that sell only online. Brick-and-mortar outlets with Web sites were not