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Asian Paints

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Submitted By lakshkapoor
Words 1030
Pages 5
CASE STUDY
After passing out from FORE school of management I, Laksh Kapoor, was campus placed in ASAIN PAINTS which is India's largest paint company and Asia's third largest paint company, with a turnover of Rs 77.06 billion. It is one of the largest paint companies in the world and operates in 17 countries. Besides Asian Paints, the group operates around the world through its subsidiaries Berger International Limited, Apco Coatings, SCIB Paints and Taubmans. I was offered a sales profile and so was an incharge of 8 commercial areas in Ahmadabad. This area had 32 major wholesalers of which 7 were in the outskirts of the city. But the company was known for its excellent supply chain management and catering to the needs of its wholesalers, retailers and customers.
But recently there has been have been constant complaints, from two of our major wholesalers in the outskirts of the city regarding the quality and even duplicate paints being delivered to them. This was a serious issue as it could have spoilt the image of the company in that district, due to which the sales could have have also dropped. Also when I tested the paints i came to realized that the complaints were true and the paints were duplicate. As I was the in charge of the district it was my responsibility to look into the matter and solve the same else my job would have come in jeopardy. But one thing I had clear in my mind and that was that quitting here wasn’t an option.
This being an external matter I had to inform and seek guidance from Piyush who was my immediate supervisor. He is a level 3 manager as he has all the qualities for the same. Level 3 are known as production level as they are result oriented and focus on ability to produce. They are more of the types who lead by example by setting up high standards and then meeting them. Due to this quality he was also was very concerned about the

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