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Assignement 1

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Submitted By mrdl2008
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Business Correspondence Tutorial

Task 1: Look at the examples below. Which is more appropriate – (a) or (b)? Why?
Example 1:
|(a) With effect from 14 July, I suggest that your goods be delivered at 7.00 am instead of the usual 6.30 am. I seek your cooperation |
|in this respect. |
| |
|(b) My suggestion is that we deliver your goods promptly at 7.00 am sharp instead of the usual 6.30 am. If this is not convenient, |
|please let me know and I will make alternative arrangements. |

Example 2:
|(a) You probably did not notice that your order was mailed after our special gift order had expired. |
| |
|(b) You do not qualify for the free gift because you did not respond within ten days. |

Example 3
|(a) If there should be any questions concerning this matter, please call the number listed on the letterhead above. |
| |
|(b) We look forward to working with you. Meantime, if there is anything further that we can do for you, please let us know. |

Example 4
|(a) I, as a frequent borrower, wish to inform you that I am pleased with the quality of the National Library over the years. |
| |
|(b) As a regular user of the National Library, I would like to express my appreciation for the improvements made in the last 10 years. |

Task 2: Read the sentences in each of the situations presented below. What makes the style and tone inappropriate in these sentences?

(a) A company director writing to a group of managers to obtain their cooperation with the implementation of an unpopular company policy:

|As of 1 October, all allowances for travel and entertainment will be halved. This was decided at the board meeting on Wednesday. I |
|seek your understanding and cooperation in this matter. |

Problems:_________________________________________________________________________________

(b) The director of an orphanage writing to residents in the neighbourhood for donations to cover operation costs for the orphanage:

|Surely, you can afford to set aside at least $10 or $20 as donation for the orphanage. After all, it Is for a good cause. In enjoying |
|the comfortable life that we lead, let us not forget those who are less fortunate. |

Problems: __________________________________________________________________

(c) A student writing to a lecturer:
|Hi Ms Tan! |
| |
|Can I ask u a favour? Can u write me a reference letter and send it to me by this Friday? Sorry short notice ( Tksalot! |
| |
|Iceman |

Problems:___________________________________________________________________

Task 3: Look at the emails/letters given below. Considering the objectives and reader-writer relationship, is the message in each appropriately conveyed? Can it be improved? As a team, re-write the message where necessary and share your writing with the class.

Sample (a)

|Paradise Resorts (S) Pte Ltd | |
|#18-25/29, Raffles Tower | |
|Singapore 102525 | |
|15 July 2010 | |
| | |
|Mr Q. Khanh | |
|c/o The International Herald Tribune | |
|231 West 57th Street, New York | |
|New York 10019 | |
| | |
|Dear Mr Khanh | |
| | |
|My General Manager, Mr George Woo, has just read about you in the International Herald Tribune |Is the introduction effective? |
|and is very impressed by your talent. After I have read that article, I am just as impressed |Does it sound sincere or patronizing? Is|
|by you. |the objective of the letter stated? |
| | |
|Paradise Resorts (S) Pte Ltd is a young and enterprising company which has a special interest | |
|in developing green resorts, resorts that are surrounded by nature but are not a threat to | |
|nature at all. In line with the company’s green policy and using advanced construction |Is the background information clear and |
|methods, we are able to build resorts that are of world standard and yet |sufficient? |
|environmentally-friendly. We have recently invested in a few projects to build resorts in | |
|Vietnam. The foremost project is the Nha Trang Marine Paradise, which is near completion. | |
| | |
|After we have read about you and your vision, we found that you and Paradise Resorts share a | |
|similar vision – that development need not necessarily be harmful to nature. | |
| | |
|We would like to invite you to give a talk to our trainees who are recruited to manage the | |
|green resorts projects. We would like you to share your daring design ideas with them so that | |
|they can learn from your experience. You are an asset to the company as you can share your |What is the objective of the first |
|vision of the future with our staff and help us realize our vision for our projects in Vietnam.|sentence of this paragraph? |
| |Is the choice of words in this sentence |
|As our company’s focus will be on Vietnam in the next few years, we can help to achieve your |appropriate (“You are an asset to …)? |
|vision by building green resorts that are designed by you. Should you have any query about the| |
|job offer or the talk, please feel free to write or email me at jl_paradiseresorts.com.sg | |
| | |
|Yours sincerely | |
| |What job offer? |
|John Lim | |
|Vietnam Development Team Manager | |
| | |

Sample (b)

A team of NUS Business School students was assigned to an engineering company to work on a project jointly organized by Spring Singapore , The Business Times and the NUS Business School. Their supervising professor has earlier sent an email to the directors of that company informing them of the names of these students and requesting their support. Now these students have to write to the company to arrange for meetings to discuss this project.

Here is their email:

|Dear Mr Jeffrey Tang and Mr Calvin Oh |
| |
|We are Chen Ling, Richard Ho and Roy D’Souza from the NUS Business School. |
| |
|Congratulations for achieving the top global sales in digital valve controllers for 2009, on top of clinching the Spring Singapore |
|Enterprise 100 award for the second successive year. |
| |
|We are the team assigned to work with you in the coming months and we are truly honoured to be working with your company. |
| |
|In view of this E100 Educational Project, we look forward to meet you to learn more about your company. We are available on Tuesday |
|afternoons and Wednesday mornings. Please advise us what time would be most convenient for you, possibly in the coming week. |
| |
|Thank you for your time and we hope to hear from you soon. |
| |
|Yours sincerely |

-----------------------
CS2301

T

B

C

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...Mr. Weidenboerner Period 7 Purpose: To explore sensors and use them to knock down a box filled with bean bags without going over the edge of a precipice. Hypothesis: I think that designs with a high point of impact and and sensor placed out in front of the robot will have the best results. Group 2 | Trial | Distance from the Egde | 1 | 28 mm | 2 | 32 mm | 3 | 35 mm | 4 | 22 mm | 5 | fail | Average | 32 mm | Competion | Group | Average | 1 | 23 mm | 2 | 32 mm | 3 | fail | 4 | 7 mm | Program Flow: 1. #Include “Main.h” 2. 3. void main (void) 4. { 5. int limitswitch; 6. 7. // 0 is pressed 8. // 1 is not pressed 9. Wait (5000) 10. while (1==1) 11. { 12. limitswitch = Get DigitalInput (1); 13. if (limitswitch==1) 14. { 15. Set Motor (1.0); 16. Set Motor (10.0); 17. Wait (200) 18. } 19. else 20. } 21. Set Motor (1.-40); 22. Set Motor (10.40); 23. } 24. } 25. } Results: Group 1 cam in second place with an average of 23 mm from 5 trials. Group 2 (my group), came in third place with an average of 32 mm from the edge of the table. Group 3 came in last place with one fail and not having completed the rest of the trials yet. Group 4 came in first place with an average of 7 mm from the edge of the table. Conclusion: I think that...

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Raw Data

...@; do rep=1 to 3; do s1=1 to 3; do s2=1 to 2; input y @@; output; end;end;end; datalines; 1 1 12 13 14 15 23 22 15 16 17 18 24 15 26 25 18 19 20 21 1 2 23 10 23 20 15 33 26 13 26 23 16 12 18 36 29 16 29 26 1 3 21 15 34 23 16 19 24 18 37 26 17 17 19 22 27 21 40 29 2 1 13 18 23 14 18 21 16 21 26 17 19 20 21 24 19 24 29 20 2 2 16 16 13 25 19 21 19 19 16 28 20 18 22 24 22 22 19 31 2 3 17 24 15 17 19 21 20 27 18 20 20 26 22 24 23 30 21 23 ; proc print; run; /* lets consider A and B are random, and of course rep, samoplings ( s1 and s2 ) all are random */ proc glm; class a b rep s1 s2; model y=a b a*b rep(a*b) s1(rep*a*b); random a b a*b rep(a*b) s1(rep*a*b); run; proc varcomp method=type1; class a b rep s1 s2; model y=a b a*b rep(a*b) s1(rep*a*b); run; output: The SAS System 10:46 Wednesday, November 16, 2011 21 Obs a b rep s1 s2 y 1 1 1 1 1 1 12 2 1 1 1 1 2 13 3 1 1 1 2 1 14 4 1 1 1 2 2 15 5 1 1 1 3 1 23 6 1 1 1 3 2 22 7 1 1 2 1 1 15 8 1 1 2 1 2 16 ...

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Formula

...To Write a Chemical Formula in OWL Enclose subscripts with underscores _. Enclose superscripts with carats ^. The underscore key is next to the number zero on the keyboard. The carat key is the number six on the keyboard. H_2_O = H2O Cr^3+^ = Cr3+ Combined: SO_4_^2−^ = SO42− Ions Unit Charge Ions Write the number first and then the charge. Do not include the number one in unit charge ions. N^3−^ = N3− Ca^2+^ = Ca2+ Na^+^ = Na+ Cl^−^ = Cl− Using the Chemical Formula Input The chemical formula input box displays the superscripts and subscripts as you enter the formula. There are 3 ways to use the input box. • Keyboard: Use the keyboard to enter underscores and carats on your own. • Buttons after: Enter the formula without underscores or carats, then highlight each superscript and/or subscript, click the appropriate subscript or superscript button, and the underscores or carats will be filled in automatically. • Button during: Use the subscript or superscript buttons to enter the underscores and carats while you type the formula. To Write a Chemical Formula in OWL Enclose subscripts with underscores _. Enclose superscripts with carats ^. The underscore key is next to the number zero on the keyboard. The carat key is the number six on the keyboard. H_2_O = H2O Cr^3+^ = Cr3+ Combined: SO_4_^2−^ = SO42− Ions Unit Charge Ions Write the number first and then the charge. Do not include the number one in unit charge ions. N^3−^ = N3− Ca^2+^ = Ca2+...

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