Assignment 1: Fundamental of Effective Communication in the Workplace
Arthinia Thompson
Professor: John Kell
BUS 100
02/09/2014

Effective communication skills may seem at first like a simple thing to master. However, if you don't realize that effective communication skills involve more than just what you say, you probably confuse people all the time. In fact, communication utilizes many modes, including verbal, body language, written text and more. By becoming aware of these modes and learning to use them, you will be able to acquire effective communication skills that you can use in many different situations. To help better understand a situation of a person can enables us to resolve differences, building respect and trust, creating an environment where creative ideas and problem solving, affection, and caring can flourish.
As simple as communication seems, much of what we try to communicate to others and what others try to communicate to us gets misunderstood, which can cause conflict and frustration in personal and professional relationships. By learning these effective communication skills, you can better connect with your employee’s.
Effective communication is so important for organizational success that not only managers, but also their employees must be effective communicators. One role of a manager is to help employees improve their communication skills. When all members of a team, department, or organization are able to communicate effectively with each other and with people outside their group, they are much more likely to perform well. The successful manager, therefore, needs effective communication skills.
Communication is the sharing of information between two or more individuals or groups to reach a common understanding. The most important part of this definition is that the information or ideas conveyed must be understood. To see what this