...[pic] Course Syllabus Managing International Business Graduate Program in General Management Class of Executive July 2008 Course Leader: Handry Satriago Oct 2009 – Feb 2010 IPMI Business School Graduate Program The Indonesian Institute for Management Development Jakarta, Indonesia Course Name : Managing International Business (MIB) Class : Executive Program, July 2008 Facilitators : Handry Satriago (Course Leader) Guest Speakers : Subject to confirmation from the guest speakers - Riri Riza/Mira Lesmana, MILES Film (Session 5) Topic: Indonesia Movie Industry - Richard Matalon, President Director L’Oreal Indonesia (Session 12) Topic: L’Oreal strategy entering Indonesia - Vikram Reddy, GM Four Seasons Hotel Jakarta (Session 16) Topic: Four Seasons Global Strategy Background Companies today confront an increasing array of choices of markets, of locations for value adding activities, and of modes of crossing borders. This course focuses on the international dimensions of strategy and organization, and provides a framework for formulating strategies in an increasingly complex world economy, and for making those strategies work effectively. Operation in an international environment gives the manager access to new markets, additional natural resources, and low-cost-factor...
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...3 | 3. | Oracle e-businesssuite R/12 | 4 | 4. | Core HRMS | 5 | 5. | Financials | 6 | 6. | EAM, Inventory Management, MRP | 7 | 7. | Orde Management, Manufacturing | 8 | 8. | Purchasing | 9 | 9. | Conclusion | 16 | 10. | Questionnaire | 17 | 11. | Hiearchical Representation of Business Processes | 18 | 12. | Endnotes | 19 | ENTERPRISE RESOURCE PLANNING SYSTEM ATLAS BATTERY LIMITED Acknowledgement: This project would not have been possible if not for our esteemed faculty Mr. Ahsan Ul Haq, his motivation has made this project possible. The Reason behind this project: This project was given to us inorder to understand how different companies use ERP’s in there everyday work and what kind of advantages does it provide to the company, we choose Atlas Battery LTD because most of their operations are done through the ERP’s they used the tier3i before but now they have shifted to ORACLE Business suite. This project provided us with the oportunity to actually understand the ERP system and the business processes that have been made possible by the ERP system. Introduction of the company: 1. In 1962, starting with an initial capital of Rs.500,000.00, Mr Yusuf HShirazi, the Founder of Atlas Group, established an investment company, Shirazi Investments (Private) Limited (SIL). This event marked the birth of Atlas Group.During this period Atlas Group grew rapidly.With this momentum, in 1966, Mr.Yusuf...
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...INTRODUCTION Given that it is necessary to take a systematic and well documented approach to meet the standards or requirements of the Quality System, particular attention has been given in preparing the Operating Procedure so that it addresses all the major quality issues in the LO comprehensively. It provides useful and practical guidelines to assist the users in identifying and performing the appropriate set of actions for each Department and Section in the LO. This Procedure is not only intended for the company employees, but also serves as a useful guide for those who want to audit the organization on the requirements of ISO 9001-2008. It also focuses on performance standards of the employees in discharging their specific duties and responsibilities. The Procedure is mainly divided into 10 Clauses and each Clause has a number of subclauses. Clause 1 to 6 contain details that focus on the Managing Director’s duties and responsibilities, purpose and functions of all departments in the LO and their performance standards. Sub-clauses under Clause 1 to 6 mainly deal with the activities of the different Sections under each Department, specific tasks and responsibilities of Departmental Manager/Deputy Manager/Assistant Manager and all other personnel in the LO. Clause 7 and 8 describe the function and responsibilities of SLO and the Field Office. Subclauses under these two Clauses contain job descriptions of these two organizations operating under the direct supervision...
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...Journal of Operations Management 31 (2013) 169–180 Contents lists available at SciVerse ScienceDirect Journal of Operations Management journal homepage: www.elsevier.com/locate/jom Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance Ivanka Visnjic Kastalli a,b,∗ , Bart Van Looy c,d a Operations and Innovation Management Department, ESADE Business School, Spain Cambridge Service Alliance, University of Cambridge, United Kingdom Faculty of Business and Economics, KU Leuven, Belgium d School of Management and Governance, University of Twente, Netherlands b c a r t i c l e i n f o Article history: Received 27 June 2011 Received in revised form 20 December 2012 Accepted 16 February 2013 Available online 7 March 2013 Keywords: Servitization Open service innovation Business model Performance a b s t r a c t As manufacturing businesses operate in an ever more competitive, global economy where products are easily commoditized, innovating by adding services to the core product offering has become a popular strategy. Contrary to the economic benefits expected, recent findings pinpoint implementation hurdles that lead to a potential performance decline, the so-called ‘servitization paradox’. In this paper, we analyze this paradox by disentangling the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001–2007 period. Our findings show...
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...Management Information Systems 13e KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 2 GLOBAL E-BUSINESS: HOW BUSINESSES USE INFORMATION SYSTEMS Walmart’s Retail Link Supply Chain CASE 1 VIDEO CASE Systems SUMMARY An introduction to Walmart’s Retail Link system, one of the largest B2B supply-chain systems in the world. Retail Link connects consumer purchase data to the Walmart purchasing system and to vendor supply systems. Retail Link plays a key role in Walmart’s corporate strategy to become the dominant low-cost provider of retail goods. L=7:13. URL http://www.youtube.com/watch?v=SUe-tSabKag CASE Walmart is a well-known leader in the application of network technology to coordinate its supply chain. Walmart’s supply chain is the secret sauce behind its claim of offering the lowest prices everyday. It’s able to make this promise because it has possibly the most efficient B2B supply chain in the world. It doesn’t hurt to also be the largest purchaser of consumer goods in the world. With sales of more than $443 billion for the fiscal year ending January 31, 2012, Walmart has been able to use information technology to achieve a decisive cost advantage over competitors. As you might imagine, the world’s largest retailer also has the world’s largest supply chain, with more than 60,000 suppliers worldwide. In the next five years, the company plans to expand from around 5,000 retail stores in the United States (including Sam’s Clubs)...
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...year of publication is omitted in the second and further references - as long as it does not lead to confusion. Multiple publications; same author • Same author; different years Normal conventions (author, year, title, etc). • Same author; same year More than one reference by an author in the same year: these are distinguished in order of publication using a lower-case alphabetical suffix after the year of publication (eg 1988a, 1988b, 1988c, etc). The same suffix is used to distinguish that reference for the in-text citations. Order of Listing The List of References is ordered alphabetically by primary authors' surnames. • Multiple authors. o Use the sequence of authors' surnames exactly as given in the publication. The primary author, ie, major contributor, is listed first by the publisher. • Same author: o different years: list the author's references chronologically, starting with the earliest date. o same year: use an alphabetical suffix (eg 1983a, 1983b). Compiled by OpenJournals Publishing Books Single Author In-Text Example (Doss 2003) Reference List Example Doss, G., 2003, IS Project Management Handbook, Aspen Publishers, New York....
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...HARVARD Reference Style Guide an g ro eh n sa y caxe )sno a ouq ...llllaniiiigiiiiro ehtt niiii sa yllllttcaxe )snoiiiittttattttouq . an g ro ehtt n sa y ttcaxe )sno a ouq an g ro eh n sa y caxe )sno a ouq cer d ro seog os a s h dna( denrecnoc era " aro vaheb" "ro vaheb" sa hcus sdrow o gn eps eh sa ra sa( reve ahw e c ra na koob a o e eh "ypoc" esae P se oN cer d ro seog os a s h dna( denrecnoc era " aro vaheb" "ro vaheb" sa hcus sdrow o gn eps eh sa ra sa( reve ahw e c ra na koob a o e eh "ypoc" esae P se oN ttttceriiiid roffff seog oslllla siiiihtttt dna( denrecnoc era "llllaroiiiivaheb"////"roiiiivaheb" sa hcus sdrow ffffo gniiiilllllllleps ehtttt sa raffff sa( revettttahw////ellllciiiittttra na////koob a ffffo ellllttttiiiitttt ehtttt "ypoc" esaellllP ::::settttoN cer d ro seog os a s h dna( denrecnoc era " aro vaheb" "ro vaheb" sa hcus sdrow o gn eps eh sa ra sa( reve ahw e c ra na koob a o e eh "ypoc" esae P se oN • • • • Order of Listing The List of References is ordered alphabetically by primary authors' surnames. • Multiple authors. o Use the sequence of authors' surnames exactly as given in the publication. The primary author, ie, major contributor, is listed first by the publisher. • Same author: o different years: list the author's references chronologically, starting with the earliest date. o same year: use an alphabetical suffix (eg 1983a, 1983b). Compiled by OpenJournals Publishing When referring to any work that is NOT a journal, such as a book, article...
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...information that will support my future research and provide experience in garnering and explaining the salient tenants of research material. NOTE: This paper will not include proper APA formatting as citations have been bolded to ensure the professor can discern where citations begin and end. Curtis, S. K. (2012). Commitment to cybersecurity and information technology governance: A case study and leadership model. (Doctoral dissertation). Retrieved from the ProQuest dissertation and thesis database. (UMI No. 3569139) The problem as described by the author in this quantitative study is senior managers are not using web analytic technology (WAT) and there is a lack of literature describing why this is the case. The purpose of this study is to “examine how management consultants perceive WAT” (p. 22). This study has seven hypotheses. Unified theory of acceptance use of technology (UTAUT) is the conceptual framework utilized by the author. The author utilized UTAUT with independent variables of social norm, performance expectancy and effort expectancy, facilitating condition and management consultants’ behavioral intention to accept WAT and the moderators of gender, age and experience to capture behaviors related to the intention to use information technology. There...
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...Commercial Banks, Private Commercial Banks & Foreign Banks with representatives from the Bangladesh Bank as team coordinators to look into the practices of the best performing banks both at home and abroad. These focus groups identified and selected five core risk areas and produced a document that would be a basic risk management model for each of the five 'core' risk areas of banking. The five core risk areas are as follows- a) Credit Risks; b) Asset & Liability / Balance Sheet Risks; c) Foreign Exchange Risks; d) Internal Control & Compliance Risks; and e) Money Laundering Risks. Bangladesh Bank in one of it’s circular (BRPD Circular no.17) advised the commercial banks of Bangladesh to put in place an effective credit approval and monitoring system by December, 2003 based on the guidelines sent to them. In my study, I would try to put forward my findings about the “Credit Management Policy of Bangladesh Bank, and its implementation”. To illustrate my point, I am giving the example of Bank Asia Limited. 2. Objectives of the study. Broad objective: ❖ The broad objective is to know the Credit Management Policy of Bangladesh Bank. ❖ To analyze its implementation at Bank Asia Limited. Specific objective: In order to reach the broad objective, some specific objectives are identified.In this report, I have attempted to give an overview of foreign exchange operation of BAL. Following are the main objective: ...
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...Sandeep Vakacharla Date: November 1st, 2014 Course time: 9:30AM (T, R) Case: Kinkajou Bottle Cutter I Meghashyam Sandeep Vakacharla did not receive any content assistance (except editing assistance). I did not collaborate or discuss content (except editing assistance) nor did I use answers developed by someone else to answer the questions in this exam. Introduction: Kinkajou is a revolutionary glass cutting kit which can turn glass bottles into custom tumblers, vases, candle holders etc. The unique design of this bottle cutter can be easily adjusted to fit bottles from the smallest soda or beer bottle up to 1.5 liter magnums - and when we're done, it slides closed for compact storage. Kinkajou has gained immense popularity as it’s simple to use, easy to store and aesthetically pleasing. They already have come up with good price differentiation strategies. Currently Kinkajou has three different versions of the product, namely the Kinkajou Bottle cutter, Kinkajou Bottle cutter deluxe, Kinkajou Bottle cutter premium which costs $50 (Hermes version), $65(Atlas version) and $75(Midas version) respectively. They also some complementary products like glass cut finishing kit, Glass Finishing Tool, Firefly LED Pendant Light Kit, Glass Paint - Bright White to generate the recurring revenues. These complementary product give a finer finish to the bottle that is cut using Kinkajou cutter. Hence the management has done a commendable job in the areas of price differentiation and providing...
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...Executive Summary The new version of globalization sees the trans- and multinational companies being the major players guided by the policies and treaties of the oversight international organizations and supported by technology. Given that the focus continues to be cross border trade, integration and investment, in the absence of any communal decision making process with defined criteria, it has been clear that globalization continues to be challenged with respect to ethical decision making for sustainable development. This paper summarizes the role and function of the major globalization oversight organizations and touches on the extent of the power that they wield. It briefly discusses the advantages and disadvantages of globalization and attempts to identify the goals of globalization and given these goals and the identification of the stakeholders and subsequently to evaluate whether or not it is a driver or barrier to ethical decision making and sustainable development. ‘Ethics is more than the right thing to do: it's the smart thing to do.’ Global Institute of Ethics 1.0 Introduction It appears to be no easy feat to get a precise definition for Globalization. The definition can range from that of Nobel prize-winning economist Joseph Stiglitz who defined it as “the closer integration of the countries and peoples of the world which has been brought about by the enormous reduction of costs of transportation and communication...
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...Edition Acknowledgements Brief Contents 1. Introduction to Sales and Distribution Management Introduction 1 Evolution of Sales Management 1 What is Sales Management? 2 Nature and Importance of Sales Management 2 Relationship Selling 3 Varying Sales Responsibilities/Sales Positions 4 Importance of Personal Selling and Sales Management 4 Role and Skills of Modern Sales Managers 4 Skills of a Sales Manager 6 Types of Sales Managers/Sales Management Positions 6 Top-level (Strategic) Sales Managers 6 Middle-level (Tactical) Sales Managers 7 First-line (Operational) Sales Managers 7 Staff Sales Management Positions 8 Sales as a Career 8 Rewards in Sales Career 8 Salesperson to Sales Manager 9 Changing Role of a Salesforce 9 Women in Sales 11 Sales Objectives, Strategies and Tactics 12 Sales Objectives 12 Sales Strategies and Tactics 12 ii vii ix xiii xv 1 xviii Contents Emerging Trends in Sales Management 13 Global Perspective 13 Revolution in Technology 14 Customer Relationship Management (CRM) 14 Salesforce Diversity 14 Team Selling Approach 14 Managing Multi-channels 15 Ethical and Social Issues 15 Sales Professionalism 15 E-Selling 16 Linking Sales and Distribution Management 16 Distribution Channels 18 Maximising Customer Service 18 Sales Operations Planning 19 Summary 20 Glossary of Key Terms 21 Conceptual Questions 22 Objective Type Questions 23 Application Questions 24 Reference Notes 24 Case 1.1: PI Foods Ltd.—Managing Sales and Distribution 2. Personal Selling: Preparation...
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...Brigham Young University Daniel P. Sullivan University of Delaware Pearson Education International Contents Preface 29 About the Authors • PART ONE 39 BACKGROUND FOR INTERNATIONAL BUSINESS 44 1 Globalization and International Business 45 49 44 CASE: The Global Playground Introduction 48 W h a t Is International Business7. The Forces Driving Globalization 50 Factors in Increased Globalization 51 What's Wrong with Globalization? 56 Threats to National Sovereignty 56 Economic Growth and Environmental Stress 57 Growing Income Inequality 57 s | Point ^J3ffi^S^^3 ' Offshoring Good Strategy? 58 Why Companies Engage in InternationaLBusiness Expanding Sales 60 , Acquiring Resources 60 Minimizing Risk 60 60 Modes of Operations in International Business Merchandise Exports and Imports 62 Service Exports and Imports 62 Investments 63 Types of International Organizations 63 Why International Business Differs from Domestic Business 64 Physical and Social Factors 65 The Competitive Environment 67 Looking to the Future: 61 Three Ways of Looking at Globalization 68 C A S E : Carnival Cruise Lines: Exploiting a Sea of Global Opportunity 69 74 Summary Key Terms 75 Endnotes 75 An Atlas 78 Map Index 86 Contents • 2 PART TWO COMPARATIVE ENVIRONMENTAL FRAMEWORKS 90 91 90 The Cultural Environments Facing Business 94 95 C A S E : The Java Lounge—Adjusting to Saudi Arabian Culture Introduction The People Factor Cultural Awareness ...
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...THE INTERNATIONAL STUDENT TRAVEL MARKET: TRAVELSTYLE, MOTIVATIONS, AND ACTIVITIES GREG RICHARDS* and JULIE WILSON† *Fundació Interarts (Interarts Foundation) and Rovira i Virgili University, Tarragona, Spain †Department of Geography and History, Rovira i Virgili University, Tarragona, Spain Abstract: One sign of the growing interest in student travel both from the tourism industry and academic researchers is the global independent travel survey conducted by the International Student Travel Confederation (ISTC) and the Association for Tourism and Leisure Education (ATLAS). The survey, conducted in 2002, covers the profile and travel behavior of 1630 students booking travel from student travel organizations in eight countries. This article reports the initial results of this research. The survey showed that students are frequent travel consumers with extensive previous experience of relatively long trips outside of their own world region. Most students see their travelstyle as that of “traveler,” but a significant proportion of the market characterized their travel as “backpacking.” Motivations reflecting a desire for experience are prevalent with student travelers, particularly in terms of exploring other cultures. Motivations tend to be differentiated by destination region and travelstyle and are distinct between students and other young travelers. In spite of these differences in motivation, however, the activities actually engaged in showed little differentiation between...
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...THE INTERNATIONALIZATION PROCESS OF THE FIRM-A MODEL OF KNOWLEDGE DEVELOPMENT AND INCREASING FOREIGN MARKET COMMITMENTS JAN JOHANSON' Center of International Business Studies University of Uppsala JAN-ERIK VAHLNE' Institute of International Business Stockholm School of Economics Abstract. O n the basis of empirical research, a model of the internationalization process of the firm is developed. The model fccuses on the gradual acquisition, integration and use of knowledge about foreign markets and operations, and on the incrementally increasing commitments to foreign markets. In particular, attention is concentrated on the increasing involvement in the individual foreign country. ' , .?.. . ' 1 .ti-. ;,..,, ,--.7p.p. . & , Several studies of international business have indicated that internationalization of the firms is a process in which the firms gradually increase their international involvement. It seems reasonable to assume that, within the frame of economic and business factors, the characteristics of this process influence the pattern and pace of internationalization of firms. In this paper we develop a model of the internationalization process of the firm that focuses on the development of the individual firm, and particularly on its gradual acquisltion, integration, and use of knowledge about foreign markets and operations, and on its successively increasing commitment to foreign markets. The basic assumptions of the model are that...
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