...AT&T Executive Summary AT&T provides telecommunication services to consumers, businesses and other entities. More specifically AT&T is classified as a diversified telecommunication services. AT&T has been around since 1876, when Alexander Graham Bell invented the telephone. (http://www.att.com/gen/investor-relations?pid=5711). Headquartered in Dallas, TX, AT&T is the largest landline and wireless service providers in America. They also provide Uverse, which is ultra-high speed internet and interactive high definition cable TV service. AT&T also provides wireless phone and data service, primarily to American customers, in over 200 countries. (http://www.att.com/gen/investor-relations?pid=5711). The US wireless market constitutes over 243M wireless subscribers. This represents a market penetration of 81%. The wireless market sells mobility of voice and data (video-media, download content and internet access). The wireless market is distributed between the following major competitors and distinguishing technology. AT&T- TDMA,GSM, UMTS/HSPDA Verizon Wireless – CDMA, EV-DO Sprint-Nextel- CDMA, EV-DO T-mobile - GSM, UMTS AT&T's Strategies vs. Competitors' Strategies AT&T's strategy is "bringing it all together for their customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses." (http://www.att.com/gen/investor-relations?pid=5711). AT&T is a horizontally diversified, related businesses...
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...There are many different types of fraud one can commit. Banking, security, and wire fraud are just a few different types. Any type of fraud a person commits is very serious and is usually punished to the full extent of the law. In a large company or corporation, fraudulent acts are usually premeditated and happen over long periods of time. It can start with anyone stealing a few dollars taken here and there and then it can evolve into intricate plans which can defraud the companies millions, even billions of dollars. This is something that happened with the Adelphia Communications Corp. in the early 2000's. John Rigas, founder and former CEO of Adelphia, and his two sons, Timothy and Michael Rigas, along with the former assistant treasurer, Michael Mulcahey, were all arrested for defrauding Adelphia out of millions of dollars. All four of the defendants were charged with conspiracy, bank, securities and wire fraud. Only John Rigas and his and his son Timothy were actually found guilty on 18 out of the 23 charges filed against them and were facing sentences up to 30 years in jail. Michael Rigas was found not guilty on six of the charges, but the jury was undecided on the other 17. As for Mulcahey, he was found not guilty on all 23 charges (Adelphia Founder). "John Rigas is serving 15 years in a federal prison, while his son Timothy is serving a 20 year sentence" (John). Adelphia all started in "1951 when John Rigas paid $72,000 for a movie theater that was no longer being...
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...Support agent for Comcast/ Xfinity cable customers. I help to resolve high speed internet wired line issues for Comcast cable customers. There are several dozen systems that I use daily just to login to work. Once I am logged in I use twice as many systems to service customers. Logging into Work To punch (log-in) into work on time; I must first launch a system called Poka4. Poka4 allows users to access the Comcast virtual desktop; much like how the University of Phoenix Skillport virtual system allows users to access the University of Phoenix student desktop. However the difference between Skillport and Poka4 is, when Poka4 is laughed, it takes over the host computers entire desktop ensuring that all information that is shared and displayed within the Comcast/Xfinity’s mainframe remains secure and inside the Comcast citrix server. Once inside Poka4, I have to launch other operating systems. Two other major systems that allow me to service Comcast customer are my VIOP softphone and another desktop within the Poka4 desktop called Citrix. However before I can even launch my citrix I have to ensure that my Virtual Privet Network (VPN) is locked. Once my vpn is locked, the system will allow me to launch my softphone and citrix. After I have launched my softphone and logged into my citrix server, citrix will then allow me to access other applications (for the sake to upholding my employment contract, I will rename the applications) that allow me to service Comcast cable customers...
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...1. Mission Statement: We will deliver a superior experience to our customers every day. Our products will be the best and we will offer the most customer-friendly and reliable service in the market. 2. Vision Statement: As Comcast evolves, we continue to look to the future - seeking out new communications technology, new opportunities, and more choices. We want to continue to provide people with the communications products and services that connect them to what’s important in their lives. 3. Strategy: Lets get to work, that is not only their strategy where the company will do anything and everything to achieve the goal or technology but also this represents the motto that each call center, service center, truck and HR documents will have. 4. Introduction: a. Comcast is one of the largest cable companies in the Country, as a former customer service representative in the Miramar call center I was part of a lot of changes that management wanted to implement, with this being said, the most significant change was the application of the new system called peer to peer program, this was an initiative from management to have employees participate and grow within the company. b. In order to have a good result towards the initiative of change or long-term goals, to have a good outcome the change agent (management) has to change their image throughout the situation they are put in. By having the initiative, management wants to boost the participation of the employees and the...
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...decision was made several years ago to divest of this operation because it was no longer compatible with the corporations’ long term strategy. Comcast is also a multinational conglomerate whose operations center on cable and wireless technology. According to Reuters, in 2011, Comcast closed a merger with General Electric Company to form a new company named NBCUniversal, LLC. As part of the NBCUniversal transaction, GE contributed the businesses of NBCUniversal. As a result of the acquisition, Comcast developed a new management structure for NBCUniversal in regards to their senior management team, and because of this, the company culture changed under new leadership. In ‘Nine Reasons Organizations Need to Change’, Robert W. Swaim explains, “Mergers and acquisitions create change in a number of areas often negatively impacting employees when two organizations are merged and employees in duel functions are made redundant. Entities can attempt to change their culture, including management and leadership styles, values and beliefs. Of all the things organizations can change, this is by far the most difficult to undertake.” When Comcast unveiled its new management structure for NBC Universal, the new setup was designed to ensure continuity in the film and cable networks businesses, while bringing key changes at the NBC network. Comcast COO Steve Burke, who would serve as CEO of NBC Universal, announced details of the new setup and reporting lines in an email memo. His explained...
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...Ethics Reflection Paper Sheila Bourne University of Phoenix STR/581 Instructor: Charles Von Urff November 17, 2010 Executive Summary When the word “ethics” is mentioned in society and in business what comes to mind to me is that people should practice expressing good morals and values in making the best decisions in their personal and professional life. Basically, ethics is how we ought to act or behave because our conduct is affected by our morals. My paper will analyze how the role of ethics and social responsibility can go bad when ethics are no longer practiced in business, and how my ethical perspective has evolved through my MBA program and has given me strength to pursue an owner/ operator independent small business. Explain the role of ethics and social responsibility in developing a strategic plan, considering stakeholder needs. The role of ethics and social responsibility in an organization for a stakeholder needs can vary depending on the type of people that is leading and managing the organization. Organizations should have guidelines that they use for management to implement to employees so that everyone conducts themselves accordingly to the values, vision and the mission statement set forth by the stakeholders and their needs for that business. This will ensure employees understand the rules and make good ethical decisions for the benefit of the company. Ethical responsibility is the strategic managers’ notion of right and proper business...
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...Charter Communications Charter Communications is an American company that takes great pride in providing cable television, high-speed internet, and telephone service to customers in 29 states. Charter Communications is classified as the fourth largest cable company. Charter Communication has a Human Resource department at each location throughout its enterprise. The individual department that will be of focus for the purpose of this paper is the office residing in ...... The mission statement of Charter is, “Integrity, Teamwork, Customer Service.” The overall mission of the company is to “drive growth and increase shareholder value by delivering simple, customer-oriented communications and entertainment solutions to consumers and businesses” (Charter Employee Handbook, 2010, p. 8). Charter Communication has simple values and operating principles. Charter requires employees to exhibit integrity and display utmost respect. Through proper training employees demonstrates ownership and accountability, which delivers customer service. Charter believes its work is important and promoting teamwork and trust allows employees to pursue growth and learning. Charter trusts their employees and builds off of their success. This embraces and drives change throughout the company. (Retrieved from charter.com) The human resource department located at ....., California . It strictly supports these cities and refers all major issues to the headquarters in Irwindale,...
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...Abstract Comcast Corp (NASDAQ:CMCSA) is a global media and technology company. The Company's business segments are: Cable Communications, Cable Networks, Broadcast Television, Filmed Entertainment, and Theme Parks. The Cable Communications segment offers video, high-speed Internet, and voice services to residential and business customers under the XFINITY brand name. This segment also provides business services, such as cellular backhaul services to mobile network operators; Ethernet network services; and online advertising services. The Cable Networks segment operates national cable networks, which provide entertainment, news and information, and sports content; regional sports and news networks; international channels; and cable television production operations, as well as owns digital media properties. The Broadcast Television segment operates NBC and Telemundo broadcast networks, NBC and Telemundo owned local broadcast television stations, and broadcast television production operations, as well as owns digital media properties. The Filmed Entertainment segment produces, acquires, markets, and distributes live-action and animated filmed entertainment under the Universal Pictures, Focus Features, and Illumination names. This segment also develops, produces, and licenses stage plays, as well as owns digital media properties. The Theme Parks segment operates theme parks; studios; Island of adventures; and a dining, retail, and entertainment complex. Comcast Corporation was founded...
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...obtain Muzak Franchise in 1968 in Orlando, Florida. Ralph Roberts decided on 1969 to change its name from The American Cable Company to Comcast. In 2002 Brian L. Roberts became the new and current CEO of Comcast. Eight years later during 2010 of his ownership, Roberts presented Xfinity as its new brand of technology. Comcast Xfinity is currently not owned by any other company and owns many companies like Comcast Communication LLC, NBCUniversal Media, Comcast Spectacor and...
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...The $84.5 billion AT&T-Time Warner merger should be denied by the federal government for multiple reasons. Based on what what I have learned about white collar crime and the media deal between the two telecommunication companies, this merger is a deal that could put the company at risk of committing white collar crimes. Both AT&T and Time Warner are already big corporations in the media industry, and their union will make even fewer titans. It will lead to a huge amount of power for AT&T and will be in violation of anti-trust laws set forth by the government itself. This deal is not in the public interest and federal regulators should scrutinize this deal and consider the effect it will have on smaller telecommunication businesses, consumers, and employees. Time Warner owns popular media companies such as CNN, HBO, and Warner Bros. Studios. AT&T is a major provider of telephone, internet and cable services across the nation. Both of these companies are incredibly large and prosperous on their own. Together, they would make the few number of companies that dominate the telecommunications market even smaller. This could have a negative effect on the free-market economy if they use this power to monopolize the market. This is exactly what Anti-trust laws were designed to prevent. The Clayton Act, an amendment to the anti-trust law, clearly prohibits mergers that are likely to lessen competition. This control over many powerful media outlets could lead to a problem with this. For...
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...majority of media outlets are owned by a handful of megalomaniacs who are obsessed with wealth and power. The world’s media is being concentrated and monopolized by fewer and fewer companies. These companies share the common agenda to take over the world. The merge of Comcast, Universal Studios, and the remaining assets of General Electric’s National Broadcasting Corporation (NBC), is one such example. This merge, like so many others can impact society in several ways. The Comcast- NBC Universal merger is on the most successful in recent times. Comcast, being one of the largest Internet Service Providers (ISP), and NBC Universal, being one of the largest media providers resulted in monopolization of the global media and technology markets. According to the International Directory of Company Histories, Comcast Corporation is one of the prominent cable, telecommunications and content providers in the world. Comcast has a customer base of 4.4 million with 783,000 cellular connections. Comcast is also partner to Sprint Corporation and Cox Communications Inc. It is associated with QVC Inc., Walt Disney, and Philadelphia basketball and hockey teams. Comcast is backed up by Microsoft Corporations as well (Steinberg, 2009). Comcast Cable is the nation’s largest video, high-speed internet, and phone provider to residential customers under the XFINITY brand. NBC Universal is one world’s leading media and entertainment companies. They own several news, entertainment, and sports cable networks...
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...interview including information about mentor's organization, the department in which mentor works in, and his job description. The paper further analyzes specific differences in attitudes, emotions, personalities, and values among the learning team members based on DISC assessment, and address how each difference might be used to positively influence behavior. Lastly, the paper develops a plan that may be applied to the mentor's department and that would increase the learning team member's motivation, satisfaction, and performance based on their personal profiles, as if they were employees of that department. Mentor's Organization assessment Mentor works for Comcast Corporation which is a large-scale mass media and technology company. There are two primary businesses of the company; Comcast cable and NBC Universal. Comcast cable provides nationwide services for video, internet and phone to residential as well as business customers, known as XFINITY. The NBC Universal broadcast different channels and networks like news, sports, etc. Mentor's Job profile Mentor is associated with department of ERP, Financial Systems and Commercial Services. His job description is of an Operations Architect and it involves activities like ensuring programs are proposed, designed, developed, and implemented to meet business requirements. He has already fulfilled the role of Principal Engineer / Infrastructure Lead. He is involved in designing, building and maintaining Web logic, Tomcat and Apache...
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...It may take a little longer for a social-responsibility oriented company to net profits, however, receiving acceptance from the public early on often provides greater return to those companies. Body I have chosen to focus on Comcast Cable as a profit-oriented business. While I could not find a company that openly admits to being solely profit oriented, I can’t help but classify Comcast Cable as being such. Ever since Comcast was founded in 1963 by Ralph J. Roberts, Daniel Aaron and Julian A. Brodsky, I have witnessed nothing but takeover after takeover. I often classify Comcast Cable as a monopoly and during recent research, it is evident that I am not the only one. By definition, a monopoly occurs when a single seller dominates trade in a good or service for which buyers can find no close substitutes. A pure monopoly occurs when a firm possesses unique characteristics so important to competition in its industry that they serve as barriers to prevent entry by would-be competitors. (Kurtz, D. 2010, p.78) I have recently learned of a local lawsuit that was filed against Comcast Cable, in which Comcast is being accused of attempting/intending to establish a monopoly in the Philadelphia market. The contents of this lawsuit hope to prove that Comcast struck multiple deals with other competitors to own a market. (O’Donnell M. 2011, September 01) As I am a resident of Philadelphia, it is my personal belief that these allegations are 100% accurate. While yes, I do...
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...savvy financial analyst researching Comcast Corporation. First, I research and provided a company overview. Secondly, I collected financial statement for the past 3 years and they are provided in the attached appendix. I also evaluated the company’s vulnerability, such as threats and global competition. Next, I reviewed the financial trends of the company, and predicted how these trends will impact financial performance in future periods. Finally, I gave the performance of the stock in the periods presented on the company’s financial statements, discuss how the stock is likely to perform in the future, what type of investor would be drawn to this stock, and make a recommendation to management to improve stock performance. Introduction Comcast Cable continues to drive innovation, increase new product introductions, transformed the customer experience, and has successfully integrated NBC Universal. Comcast derives the bulk of its revenue from television, Internet, and digital phone services offered in 39 states and the District of Columbia. Company Overview Comcast Corporation (NASDAQ: CMCSA, CMCSK) is one of the world's leading media, entertainment and communications companies. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBC Universal. Comcast Cable is one of the nation's largest...
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...Synopsis of Adelphia Communication Issue in the Scenario that is facing the company Adelphia Communications was a publicly held company owned mostly by the founder John Rigas and his family. Adelphia had a board of directors the consisted of nine people, five of them appointed by the Rigas. Over a five year period of time the Rigas family “loaned” $3.1 billion dollars from Adelphia. This was $800 million more than what was initially reported during an SEC investigation (Patsuris, 2002). These “loans” financed everything from real estate ventures, airplanes, country club memberships, and operating the Buffalo Sabres hockey team. The Board of Directors fired the auditor of the company, Deloitte & Touche, when they began to question some inconsistencies found during an audit (Farrell, 2002). Ironically, Adelphia sued Deloitte & Touche for incompetence. If Adelphia’s board of directors had been independent, the board would have had to rely on reports from management, external auditors and consultants, in order to determine the company’s status. Unfortunately, Adelphia’s board was so packed with insiders it was hardly in this position. Company response to the issue Soon after the termination of Deloitte, PriceWaterhouseCoopers was selected as the new auditor for Adelphia. The first step for PWC was to re-audit previous year’s financial statements. Two weeks after the hiring of PWC, Adelphia filed for Chapter 11 Bankruptcy protection and was able to secure $1.5 billion...
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