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Audience Analysis Paper

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Effective Audience Analysis
Michael Garcia
University of Phoenix
Effective Audience Analysis “Knowing who you’re talking to is fundamental to the success of any message. You need to identify your audiences, understand their motivations, and know how to reach them” (Locker & Kienzler, 2008, p. 42). Audience analysis is one of the most important steps in creating and communicating an effective message. This is true whether you are announcing a new product line via webcast, or presenting quarterly sales information to a group of stakeholders in person. Despite the reason for the communication, audience analysis is a crucial factor in determining the success of the communication. There are several considerations to keep in mind while conducting an audience analysis and different occasions will call for different considerations. For example, if one were to present sales information in person to a group of stakeholder’s, some of the primary considerations would include the characteristics of the audience, the appropriate communication channel, special considerations involving group diversity, and checking to see if the message was effective.
Characteristics of the Audience According to Locker and Kienzler (2008), “The two most important tools in audience analysis are common sense and empathy” (p. 43). One can use common sense to predict how an audience will respond and empathy to look at the situation from the audience’s perspective. However, before one can determine the characteristics of the audience, one must first identify who the audience is. In this particular case, the audience consists of managers, salespeople, and customers. Managers would be considered the primary audience in this situation because the sales information presented will affect future decisions they make. The salespeople would be the secondary audience and the customers would be

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