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Audience Analysis Paper

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Audience Analysis Paper

COM/285

R. Gary Lee

Audience Analysis Paper

The art of communicating is something that must be mastered when delivering results to an audience. To communicate effectively there are several factors that must be considered, and the mastery of knowing your audience determines how effective you are in communicating. If, you are charged with the task of “present[ing] quarterly sales information at an in-person meeting to a group of stakeholders, including managers, salespeople, and customers” (COM/285 Syllabus, 2010, p. 8), how do you convey this information? Communication must always be designed with the audience to which you are communicating in mind (COM/285 Syllabus, 2010, p. 8). You must consider the characteristics of the audience, the channels used when communicating, the diversity of the group being communicated to, and by lastly determining how effective the communication was to that group. The characteristics of the shareholders must be considered when communicating sales information. Each, the managers, the salespeople, and the customers have a different stake in the information that is being presented. The information, whether it is positive or negative, affects each group in a different way. The information communicated will help the managers determine if they are leading their teams productively, or of they need to increase or change efforts. The sales results for the quarter also affect the salespeople similarly, it will determine if their efforts are paying off, it they need to ‘step it up’ or try different strategies in making successful sales. The communicated sales information will also affect the customers. There are several different channels of communication that can be considered when communicating this type of information. The choice that will be the best will be determined by the effectiveness of the

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